11
User Manual
TROUBLESHOOTING
Problem
Cause
Solution
Air fryer will
not turn on
The appliance is not properly
plugged in.
Make sure the power cord is
plugged into the outlet firmly.
Outlet is not powered.
Plug another appliance into
the same outlet to test the
circuit.
The air fryer basket is not
fully inserted into the unit.
Make sure the air fryer basket
is fully inserted.
Black smoke is
coming from
the air fryer
Using an oil with a low smoke
point.
Cancel cooking, unplug the
cooker and allow it to cool to
room temperature.
Choose a neutral oil with a
high smoke point.
Food residue on the heating
coil, in the cooking chamber
or on the accessories.
Cancel cooking, unplug the
cooker and allow it to cool to
room temperature.
Remove all accessories from
the cooking chamber and
clean the cooking chamber
and all accessories thoroughly.
For more information, see
‘Cleaning’ on page 11.
Appliance malfunction.
Contact Consumer Care.
White smoke
is coming from
the air fryer
Cooking foods with a high
fat content, such as bacon,
sausage, and hamburgers.
Avoid air frying foods with a
high fat content. Check the
cooking chamber for excess
oil and/or fat and carefully
remove as needed before air
frying.
Water is vaporising, producing
thick steam.
Pat dry moist food ingredients
before air frying. Do not add
water or other liquid to the
cooking chamber when air
frying.
Seasoning on food has blown
into element.
Be mindful when seasoning
food. Spray vegetables
and meats with oil before
seasoning to help the
seasoning stick.
