71
NS-32DR420CA16/ NS-55DR420CA16
www.insigniaproducts.com
Remote control
Poor picture
Light in the viewing area
may be interfering
• Make sure that the room is not too bright. Light reflecting off
the screen can make the picture difficult to see.
A connected camera or
camcorder may be
interfering
• If an S-VHS camera or a camcorder is connected while another
connected device is turned on, the picture may be poor. Turn
off one or more devices.
Audio noise
Other devices may be
interfering
• Other devices (for example, a surround sound receiver,
external speakers, fans, or hair dryers) may be interfering with
your Insignia Roku TV. Try turning off one device at a time to
determine which device is causing interference. After you have
determined which device is causing interference, move it
further from your Insignia Roku TV to eliminate the
interference.
After images
appear
• Do not display a still image, such as a logo, game, or computer
image, for an extended period of time. This can cause a
permanent after-image to be burned into the screen. This type
of damage is not covered by your warranty.
Symptom
Possible cause
Try this...
My Insignia
Roku TV doesn’t
turn on using
the remote
control
No power to TV
• Make sure that the power cord is correctly connected to both
the Roku TV power connector and power outlet. See
on page
. You should see an LED in the
front of the TV panel when a button on the remote is pressed.
If you see no LED activity, try in another outlet or check your
fuse box.
Line-of-sight obstructed
• Make sure that no objects (or pets) are obstructing the
line-of-sight from the remote control to the remote sensor on
the front of your Insignia Roku TV. See
on page
.
Remote not responding
• Open the battery compartment and make sure that the
batteries are seated in the correct positions (+ and - in the
correct positions). See
Installing remote control batteries
page
• Make sure the batteries are fresh and working correctly.
Replace the batteries, if necessary.
Insignia Roku TV frozen
• If the front LED is not responding, or abnormally bright,
disconnect the power cord from power outlet, wait a few
seconds, then reconnect the power cord.
Trouble
programming
your existing
universal
remote control
Remote control may not
be programmed
correctly
• See instructions in
on page
. For
instructions on programing a universal remote control, visit:
www.roku.com/universalremote
• Refer to the User Guide that accompanied your universal
remote control and contact the manufacturer if problems
persist.
Batteries may be dead
• Replace dead batteries with new batteries. Refer to the User
Guide that accompanied your universal remote control.
Symptom
Possible cause
Try this...
