67
NS-32D220NA16 Insignia 32" 720p 60Hz LED TV
www.insigniaproducts.com
INlink (CEC-compatible) device
Control buttons
do not work.
• Make sure that the
Button Lock
option is set to
Off
. See
” on
page
• Unplug the power adapter, wait
a few seconds, then plug the
adapter back in and turn on
your TV.
TV keeps
turning off.
• Make sure that the sleep timer
is not turned on. See “
” on page
A retail banner
is displayed.
• You selected
Store Display
Mode
when you ran the
Easy
Setup
wizard. Run the
Easy
Setup
wizard and select
Home
User Mode
on the
Viewing
Environment
screen. See
” on
page
Problem
Solution
My TV is not
displaying the
video from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Press
INPUT
and make sure that
the correct video input source is
selected. See “
” on page
.
• Make sure that the INlink
feature is turned on. See
“
page
• Try adjusting the TV picture. See
” on
page
• If the device is not an Insignia
device, it may not be
compatible with your TV.
Problem
Solution
My TV is not
playing the
audio from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
” on
page
• Make sure that the TV speakers
are turned on and not muted.
See “
”
on page
• Make sure that the INlink
feature is turned on. See
“
page
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
it is turned on and is not muted.
• If you are using a home theater
system, sound bar, or external
speaker system, make sure that
you have selected the correct
output mode.
• If you are using a home theater
system, sound bar, or external
speaker system and have
connected with a digital optical
cable, go to the
Audio
menu,
highlight
Digital Audio
Format/Audio Delay
, then
press
ENTER
. Set the
Audio
Format option
to
PCM
. See the
Digital Audio Format/Audio
Delay
option in “
” on page
.
Problem
Solution