RESET TO DEFAULT SETTINGS
Caution
Resetting to factory defaults deletes all personal data and settings. To restart
your tablet without removing your stored data or customized settings, see
Restart your tablet (on page 14)
.
1. Connect your tablet to a power outlet.
2. Tap
App
>
Settings
>
Backup & reset
>
Factory data reset
>
Reset tablet.
3. Wait for your tablet to reset, then go through the initial setup again. See
on your tablet for the first time (on page 12)
for more information.
Troubleshooting
What should I do if I cannot turn on my tablet?
l
Connect the charger and check the battery level on the screen. Make sure
that the battery is fully charged. If the battery is too low, your tablet will not
turn on. Connect your tablet to the power adapter and fully charge the
battery.
Can I open Microsoft Office and PDF files on my tablet?
l
You can purchase and download third party applications to read these files.
What should I do if my tablet won't recognize the microSD™ card?
l
Make sure that you have inserted a certified microSD card.
l
Make sure that you have inserted a microSD card correctly and securely.
l
With the micoSD card inserted, turn off your tablet, then turn it back on.
l
Make sure that you are attempting to view your files in the correct location on
your tablet. Go to a file management app, such as the Gallery app, to view
your files.
What should I do if I can't access the web?
l
Check the wireless signal indicator in the status bar at the top of the screen.
If there is no signal, you are not connected.
l
Make sure that Wi-Fi is turned on. See
Connect to a Wi-Fi network (on
.
l
Make sure that you select the right network and enter the correct password.
See
Connect to a Wi-Fi network (on page 31)
.
l
Restart your router, then reconnect to Wi-Fi.
What should I do if there is no sound coming from my tablet?
l
If listening through headphones, unplug and reconnect your headphones.
Make sure that the connector is pushed in all the way.
51
Insignia NS-P16AT785HD 7.85" Wi-Fi Android™ Tablet