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December 2008 - InnoMedia
© 2001 InnoMedia. All rights reserved.
InnoMedia iPBX Administrative Guide
1.
Click the ‘SMTP Server’ link to open the E-mail configuration page, or
2.
From the page of System
SMTP
‘SMTP’ means simple mail transport protocol. Note to input the ‘Your Name’ and ‘E-mail Address’ of
company’s IT manager or iPBX administrator. iPBX will send system notifications to the email address on
this page. Any iPBX users may have own voice mail configuration at his/her self-care page. On user self-
care page, a user can configure his/her voice mail be sent to the designated email.
Please refer to the email client configuration guide of your email system (either hosted or premises
based).
Figure 6.3 Configuring the Corporate E-Mail Server Information for iPBX
5.3
Overhead paging system
The reality for employees of any size company is that they will need to leave their desks periodically. The
problem arises if an important client calls in with an urgent matter. Proper handling of this situation is
vital to maintaining optimal customer service. Overhead paging is also a convenient way to announce a
guest in the lobby when someone is on their phone. It avoids the problem of overlooked voicemails or
text messages, and ensures the customer will be attended to quickly and not forgotten.
