Deploying BT200 for Voice-Enabled Workplace
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7
C
ONFIGURING THE
BT200
N
ETWORK
I
NTERFACES
The BT200 offers the following four network interface configuration options to
accommodate various enterprise network environments:
1.
Redundant mode
2.
Dual-homed mode
3.
VPN for enterprise network traversal
4.
VLAN for voice and data traffic segregation
In order for the BT200 to provide its full features and capabilities, the BT200 needs access
both the public Internet in which the various Amazon servers reside and the enterprise voice
network from which the VoIP service is available.
If the voice network and the data network are separate where one cannot access the other,
then, two network interfaces are required in order to have the various Alexa services and
the voice service. In such a case, the
Dual-Homed
mode should be chosen for the BT200.
If the voice and the data network can be reached via one network interface, then, the BT200
can use either its WiFi interface or its Ethernet interface as its WAN interface. The BT200
further offers a
Redundant
mode where both its WiFi interface and its Ethernet interface
can be used as the WAN interface. In the Redundant mode, the Ethernet interface is used as
the main WAN interface when an Ethernet cable is connected and an IP address is assigned
to the BT200. If, for whatever reason, the IP address is not available from its Ethernet
interface, then, the WiFi interface becomes the primary WAN interface if an IP address is
assigned to the BT200 WiFi interface.
When both the voice and the data networks can be reached via one network interface, the
BT200 provides the
VPN
option and the
VLAN
option to allow further network
configurations. If the enterprise network firewall settings impose constraints not to allow
proper (voice or data) network access, then, the
VPN
mode can be used to provide the
function of the enterprise network traversal where the VPN client in the BT200 can be
configured to connect to an external VPN server from whose network the BT200 can obtain
proper network access.
Additionally, if the enterprise network uses VLAN to segregate voice and data traffic,
the
VLAN
mode can be selected in which the voice and the data packets will carry different
VLAN tags for the enterprise VLAN switches to segregate voice and data traffic.
Dual-Homed Mode Configuration
BuddyTalk products support a Dual-Homed mode to allow the device to be connected to two
separate networks simultaneously. This is useful for enterprises whose voice network is
separated from the data network. Without the Dual-Homed mode, the BuddyTalk device will
not be able to be connected to the enterprise voice network and receive the AVS service for
Alexa commands and Alexa for Business services for voice dialing simultaneously.
