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Ingersoll-Rand Schlage AMGtime G Series User Manual Download Page 49

41

GT-400 Terminal User’s Guide

Basic Operations: Rebooting the Terminal

Rebooting the Terminal

Rebooting the Terminal Using the Terminal Interface

1

Log in to the terminal as an administrator.

See “Administrator Authentication” on page 33 for more information.

2

Press 

 Maintenance Menu.

3

Press  

Reboot.

The terminal will shut down and reboot automatically. If the terminal cannot be rebooted using the 
terminal interface, see “Rebooting the terminal via telnet” on page 98.

Summary of Contents for Schlage AMGtime G Series

Page 1: ...GT 400 Terminal User s Guide...

Page 2: ...ce Causing Equipment Regulations Cet appareil numerique de la classe A respecte toutes les exigences du Reglemente sure le materiel brouilleur du Canada 2008 Ingersoll Rand Company ALL RIGHTS RESERVED...

Page 3: ...ze the reader before enrolling any users 7 Terminal Configuration Options 8 Start up Sequence 9 Server Network Considerations 10 Clearing Interactions 10 Terminal Installation 11 Terminal Placement 11...

Page 4: ...e 29 Shutting Down the Terminal Using Telnet 30 Basic Operations 31 The Terminal Interface 31 Startup Screens 32 Tips and Tricks 33 Terminal Time Out 33 Entering Text 33 Accessing Command Menus 33 Adm...

Page 5: ...iday Menu 53 Edit Holiday 53 List Holidays 53 Add Holiday 54 Network Setup 55 Set Logical Name 55 Set Host Username 55 Go To StandAlone Mode Network Mode 56 Set WebServer 56 Set Host Password 57 Set H...

Page 6: ...enerate Punch 79 Remove User 79 List Credentials 80 Add Credential 80 No Hand Enroll 81 Edit EPIN 82 Edit Access Grant 83 List Access Grants 84 Add Access Grant 85 List Bookings 86 Add User 86 Mainten...

Page 7: ...rbose mode 99 Accessing a Demo Terminal Through Telnet 99 The Terminal Log File 100 Viewing the log file with cat 100 Viewing the last few lines of the log file with tail 100 Saving the log file to yo...

Page 8: ...Table of Contents vi GT 400 Terminal User s Guide...

Page 9: ...the terminals analyzing and updating data maintaining security and initiating alarms as necessary Access to this data is achieved through a web browser or custom application The GT 400 terminal provi...

Page 10: ...ization occurs the terminal and the host application compare their databases and make sure they both have the most current data Every synchronization results in the host and terminal databases being i...

Page 11: ...rs are removable to access screw holes for mounting the terminal to the wall plate Function Keys Function keys are used to select menu options displayed on the LCD screen Navigation Keypad The navigat...

Page 12: ...volts all terminals Reverse Voltage Protection on power input Environment Operating 32 F to 158 F 0 C to 70 C Relative Humidity 5 to 95 non condensing Non operating storage 40 F to 185 F 40 C to 85 C...

Page 13: ...nction Key These keys are located on either side of the terminal screen They are used to navigate through the command menus Alpha Numeric Key These keys are located in the terminal keypad They are use...

Page 14: ...Introduction Using This Guide 6 GT 400 Terminal User s Guide...

Page 15: ...wer has been applied to the terminal See Making Back Board Connections on page 19 for more information The network ethernet cable must be connected to the terminal before applying power The terminal e...

Page 16: ...terminal start up with a computer When there are a number of terminals in varying physical or geographic locations but on the same LAN the DCT can set them up quickly and efficiently The administrator...

Page 17: ...to use the Discovery Tool to configure your terminal you would use it during this stage Description The terminal checks the host server to see if it needs to download any updates to its software This...

Page 18: ...f these features we recommend that you test them on your network to make sure that they function before utilizing them on a live installation If any of these features do not work they can easily be di...

Page 19: ...ies Act ADA standards 40 inches is recommended for ADA standards All terminals within a site should be placed at the same height The terminal should be out of the path of pedestrian and vehicular traf...

Page 20: ...l User s Guide Removing the Terminal from the Box 1 Remove any accessories from the box 2 Remove the packing materials from the top of the terminal 3 Lift the terminal from the box Do not touch the un...

Page 21: ...s 124 5 cm from the surface of the finished floor This point is used by the leveling hole where the top center point of the terminal should be mounted At 49 inches the unit s platen will be 40 inches...

Page 22: ...vel to ensure that the wall plate is level 5 Mark the locations of the two upper mounting holes and the two lower mounting holes For a concealed wiring connection through the wall mark the rear cable...

Page 23: ...nter of the outlined rear cable entry hole Additional holes may be drilled to enlarge hole for concealed wiring connection if necessary For a surface conduit wiring connection ensure the conduit is ro...

Page 24: ...llow wall only For installation on a solid wall other means should be used 1 Pull all wires through holes in wall if necessary and make sure wires are clear of wall plate 2 Install the four auger styl...

Page 25: ...ttached to the terminal they must be removed before hanging the terminal on the wall plate See Removing Installing Side Covers on page 22 for more information 2 Slide slots in terminal over hooks on w...

Page 26: ...es 5 Follow all local electrical codes when routing wire and making the terminal connections For concealed wiring pull the terminal wiring through the cable entry hole Ensure there is at least twelve...

Page 27: ...to the ground pin with a 8 32 nut 2 Connect the ethernet cable to the ethernet connection socket inside the terminal casing 3 DO NOT apply power until you are ready to configure the terminal Connect t...

Page 28: ...in the power cord approximately six 6 inches from the power supply The loop will keep the clip from sliding on the power cord 2 Clamp the ferrite clip over the loop Make sure the tabs fully engage C A...

Page 29: ...the terminal s USB port 2 Power on the receipt printer The receipt printer must be powered on and connected to the terminal via the USB port before the terminal is powered on After you have powered on...

Page 30: ...moved in order to attach the terminal to the wall plate The terminal may be shipped without the side covers attached Removing Side Covers 1 Locate slot on bottom of side cover Insert a small screwdriv...

Page 31: ...al Installation Removing Installing Side Covers Installing Side Covers 1 Place outside ridge of side cover under edge of terminal body 2 Rotate side cover toward terminal body and snap into place Figu...

Page 32: ...special tool is required to install and remove a security head screw 2 Terminal should already be hanging from wall plate 3 Rotate terminal toward the wall plate Make sure not to pinch or damage any w...

Page 33: ...onfigure the following terminal network settings using the terminal interface If the terminal is not configured only the command menus that are needed for synchronization will be displayed when and ar...

Page 34: ...ly assigned an ip through DHCP which can be found using the discovery tool The ip may also be manually assigned using the discovery tool 5 The web server homepage will ask for a Credential ID and an E...

Page 35: ...al Status on page 88 for more information 3 Scroll down until you can view DBSync Status It should read DBSync Completed Change the Ready Screen Message From the host application 1 Change the ready st...

Page 36: ...ing the terminal is searching for the host application 3 Press and then within three 3 seconds If you do not perform this action the terminal will continue to start up 4 Observe the terminal screen fo...

Page 37: ...te but will be empty until a value is entered for the first time Create the Site Administrator Account The site administrator account is created in the same way as other user accounts The account beco...

Page 38: ...hutting Down the Terminal 30 GT 400 Terminal User s Guide Shutting Down the Terminal Using Telnet If the terminal cannot be shut down using the terminal interface see Shutting down the terminal via te...

Page 39: ...minal Interface Figure 5 1 The Terminal Interface SPACE ENTER 1 2 ABC 3 DEF ESC 4 GHI 5 JKL 6 MNO FN 7 PQRS 8 TUV 9 WXYZ ALPHA CAPS Soft Function Keys Soft Function Keys Keypad LED Bar Navigation Pad...

Page 40: ...after the terminal is completely booted The Introduction Screen is the default screen It appears on the terminal unless the terminal is being actively used Note the location of the following Each of t...

Page 41: ...to switch to capital letters If you need to enter the same letter twice wait a few seconds to proceed to the next letter or use the navigation keys to proceed to the next letter The navigation keys c...

Page 42: ...ll have enough unique RPINs determine the length of RPIN by determining the number of Users needed For example if you have 10 000 or less users use a four digit RPIN If you have more than 10 000 users...

Page 43: ...e 34 Setting User Data Most user data can be set at the host application and passed to the terminal through synchronization Any user data set at the terminal will be overwritten by user data entered i...

Page 44: ...he user 5 Scroll to the authority listing using Press the middle navigational key to edit the authority level 6 Enter the authority level for the user 1 5 7 Press Enter Add Credential See Add Credenti...

Page 45: ...e user 5 Scroll to the threshold listing using Press the middle navigational key to edit the threshold level 6 Enter the threshold 7 Press Enter Edit Name See Edit Name on page 75 for more information...

Page 46: ...information 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press List Users 4 Scroll to the name of the user you...

Page 47: ...page 33 for more information 2 Press Setup Menu 3 Press General Setup 4 Press Set Locale Timezone 5 Press Set Locale TZ 6 Scroll to the appropriate time zone using Press the middle navigational key t...

Page 48: ...n 1 Enter the credential ID for the user account 2 Place your hand for verification The terminal will display a verification score As long as the score is within the reject threshold the user will be...

Page 49: ...minal Interface 1 Log in to the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Reboot The terminal will shut down and re...

Page 50: ...Basic Operations Rebooting the Terminal 42 GT 400 Terminal User s Guide...

Page 51: ...ord Set Host URL More Set CLISvr Port XMLRpcSvr Port XMLRPC Svr Setup Set WebSvr Port Set Static DHCP Set RealTimeInteraction Display Setup Set Company Name Date Time Format Edit Time Format Add Time...

Page 52: ...ct the timezone and then edit the desired interval s to change the timezone Default none Range none Dependencies none Who A site administrator can edit a timezone at any time 1 Log into the terminal a...

Page 53: ...creates an access timezone for the terminal To create a timezone first enter an ID and then add the start time duration and days to create an interval Timezones can have many intervals Default 0 Alway...

Page 54: ...set this option during initial terminal setup This option can be changed at any time 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Pre...

Page 55: ...5 Enter the current date 6 Press Enter CmdLine Setup CmdLine Setup enables or disables command line interface CLI access to the terminal The display of this menu will indicate the current state of the...

Page 56: ...option during initial setup of the terminal 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press General Setup 4 Pre...

Page 57: ...e information 2 Press Setup Menu 3 Press General Setup 4 Press Set Locale Timezone 5 Scroll to the time zone you want to use by using Press the middle key to select the time zone Set ID Length By usin...

Page 58: ...administrator may wish to increase the logging capacity if the overall database is small or decrease the logging capacity if the database is large 1 Log into the terminal as an administrator See Admin...

Page 59: ...and remain active 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press General Setup 4 Press Set Door Unlock Time 5...

Page 60: ...beeper If it is disabled press Enable to enable the beeper If it is enabled press Disable to disable it Default Enabled Range none Dependencies none Who A site administrator can enable or disable the...

Page 61: ...ress List Holidays 5 Scroll to the appropriate holiday using Press the middle key to select the holiday 6 Press Edit End Date Edit Begin Date Edit End Time Edit Begin Time or Edit Name 7 Enter a new v...

Page 62: ...t none Range none Dependencies none Who A site administrator can add a holiday at any time 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information...

Page 63: ...the logical name during initial terminal setup 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press Network Setup 4 P...

Page 64: ...administrator See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press Network Setup 4 Press Go To StandAlone Mode Go To Network Mode 5 Press Go To StandAlone Mode...

Page 65: ...inistrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press Network Setup 4 Press Set HostPassword 5 Enter the host password 6 Press Enter Set Host URL The HostURL is used to...

Page 66: ...e information 2 Press Setup Menu 3 Press Network Setup 4 Press More 5 Press Set CLISrv Port 6 Enter the CLI server port 7 Press Enter Set XMLRPCSvr Port Set XMLRPCSvr Port defines the port that will b...

Page 67: ...trator See Administrator Authentication on page 33 for more information 2 Press Setup Menu 3 Press Network Setup 4 Press More 5 Press XMLRPC Svr Setup 6 Press Enable or Disable Set WebSvr Port Set Web...

Page 68: ...s and press Enter To enable DHCP press DHCP Set RealTimeInteraction When Real Time Interaction is enabled the terminal will send interactions as they happen in real time When Real Time Interaction is...

Page 69: ...line of text that is displayed on the terminal screen It can be changed to any line of text Default Schlage Range none Dependencies none Who A site administrator can change the company name at any ti...

Page 70: ...it a time format at any time H Hour 24 hour clock as a number 00 23 I Hour 12 hour clock as a number 01 12 M Minute as a number 00 59 p Locale s equivalent of either AM or PM S Second as a number 00 6...

Page 71: ...or stand alone mode Default none Range none Dependencies none Who A site administrator can add a time format at any time H Hour 24 hour clock as a number 00 23 I Hour 12 hour clock as a number 01 12...

Page 72: ...inal is in demo mode or stand alone mode Default none Range none Dependencies none Who A site administrator can set a time format at any time 1 Log into the terminal as an administrator See Administra...

Page 73: ...a number 01 31 j Day of the year as a number 001 366 m Month as a number 01 12 U Week number of the year Sunday as the first day of the week as a number 00 53 All days in a new year preceding the fir...

Page 74: ...December c Locale s appropriate date and time representation d Day of the month as a number 01 31 j Day of the year as a number 001 366 m Month as a number 01 12 U Week number of the year Sunday as t...

Page 75: ...formation 2 Press Setup Menu 3 Press Display Setup 4 Press Date Time Format 5 Press Set Date Format 6 Scroll to the format you want to use by using Press the middle key to select the date format Set R...

Page 76: ...5 Scroll to the language you want to use by using Press the middle key to select the language 6 Press Enter Clear Setup Clear Setup can be used to restore all of the settings on the terminal back to t...

Page 77: ...resolution templates only This feature would be used when migrating a site from F Series readers to G Series readers Default 3 Range 0 31 Dependencies Functions only when Template Resolution is set t...

Page 78: ...on page 33 for more information 2 Press Security Menu 3 Press Biometric Setup 4 Press Placements Try 5 Enter the number of placements per try 6 Press Enter Number of Tries Number of Tries defines the...

Page 79: ...administrator See Administrator Authentication on page 33 for more information 2 Press Security Menu 3 Press Biometric Setup 4 Press Template Resol 5 Select the template resolution mode using 6 Press...

Page 80: ...ES Factory Settings Factory Settings is a list of useful information about the factory settings of the terminal Factory settings cannot be edited The following list with be displayed Default none Rang...

Page 81: ...d in the terminal who do not have an individual reject threshold For increased security use a lower number For increased convenience use a higher number A reject threshold set at the user level will o...

Page 82: ...the user 6 From here many other functions can be accessed See the other topics in this section for more information List Users List Users displays a table showing all users associated with the termin...

Page 83: ...Authority is used to change the authority level of a user Authority level determines which level of command menu a user may access The site administrator account must have level 5 authority Default 1...

Page 84: ...y be set at the user level In this way the level of security is not compromised for all users on the terminal A threshold set at the user level will override the threshold set at the terminal level De...

Page 85: ...the timezone associated with a user s profile at any time 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press L...

Page 86: ...f the user you want to enroll using Press the middle key to select the user 5 Press Credential Menu 6 Press Add Credential 7 Scroll to the name of the user you wish to Enroll using Press the middle ke...

Page 87: ...the user for whom you want to generate a punch using Press the middle key to select the user 5 Press More 6 Press Generate Punch Remove User Remove User is used to remove a user from the terminal if...

Page 88: ...entials can be edited from this menu See the other topics in this section for more information Add Credential Add Credential is used to add any type of credential to a user s profile Select the user T...

Page 89: ...must be re enrolled using the normal enrollment process See Enroll User on page 78 for more information Default none Range none Dependencies User must be entered into the terminal before the user can...

Page 90: ...it will compromise security Default none Range none Dependencies User must be entered into the terminal before an EPIN can be added Who A site administrator can add an EPIN to any user s profile 1 Lo...

Page 91: ...istrator See Administrator Authentication on page 33 for more information 2 Press User Management 3 Press List Users 4 Scroll to the name of the user for which you want to edit an access grant using P...

Page 92: ...d not be used in the same site Default none Range none Dependencies none Who A site administrator can list access grants at any time 1 Log into the terminal as an administrator See Administrator Authe...

Page 93: ...ange none Dependencies none Who A site administrator can add an access grant at any time 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2...

Page 94: ...ess More 6 Press List Bookings Add User Add User creates a new user profile in the terminal Enter the user s RPIN credential Other properties may be configured after the user is added Default none Ran...

Page 95: ...that need to be immediately implemented Sync Now can be used Sync Now will start a database synchronization process between the terminal and host application as soon as possible Default none Range no...

Page 96: ...number of interactions that have been sent by the terminal to the host Interactions the number of interactions that have not yet been sent to the host HPUVersion the biometric processing software vers...

Page 97: ...oom on the SD card for new information 1 Log into the terminal as an administrator See Administrator Authentication on page 33 for more information 2 Press Maintenance Menu 3 Press Delete Sent Interac...

Page 98: ...us IN or OUT and date and time of punch is displayed This information is only accurate to within the last host synchronization Default none Range none Dependencies none Who A site administrator can vi...

Page 99: ...eads it is very important that your hand is placed on the platen in the same manner every time The following rules apply for proper hand placement on the platen 1 If you are wearing a ring rotate the...

Page 100: ...rification Various messages can appear on the terminal s display during hand verification If you enter your ID number but do not place your hand on the platen the terminal will time out in about 25 se...

Page 101: ...Entry Keystroke accepted 1 per keystroke no change After ID Entry OK place hand 1 Slow blinking amber ID number not in database User locked out Timezone violation 2 no change After Hand Placement Hand...

Page 102: ...optimum performance Clean the platen side mirror reflector and the window above the platen using a clean cloth dampened with ordinary non abrasive window cleaner Start at the rear corners of the plate...

Page 103: ...must have an EPIN in their user record in order to use the terminal s web browser 1 From a computer on the same network as the terminal open a web browser 2 Enter the IP address of the terminal in th...

Page 104: ...OK A window should appear with accord login on it 3 Enter the login name which is root it is case sensitive 4 Enter the password which is 1520rsi by default it is also case sensitive All directories c...

Page 105: ...o save the profile If you have created a profile for this terminal in the past you can select the profile from the list and click Load 6 Click Telnet 7 Uncheck the box labeled Return key sends Telnet...

Page 106: ...nux is filename directory auto fill Change directories to RecogSys except instead of typing all of RecogSys out simply type in the R and press the Tab key on the keyboard It s very convenient when you...

Page 107: ...e site running in verbose mode because will put unnecessary strain on your terminal The command is vstartapp Accessing a Demo Terminal Through Telnet These instructions ONLY apply to a terminal that h...

Page 108: ...y found the source or your problem Viewing the last few lines of the log file with tail The tail command can be used to look at just the last few lines of the log file The command is recentlog This wi...

Page 109: ...gh telnet or through the terminal interface Through Telnet 1 Access the terminal through telnet See Accessing a Demo Terminal Through Telnet on page 99 for more information 2 Type cd RecogSys ZODB and...

Page 110: ...eraction records through the CLI As in all of telnet the CLI is a place where care must be taken when entering commands Logging in and out Be sure to exit this client properly at all times If you do n...

Page 111: ...host you can retrieve them from terminal using RSICLIClient To retrieve Sent and or Unsent interactions from terminal you can start an RSICLIClient by following the steps listed below 1 Open a telnet...

Page 112: ...base information records on the terminal Lastly keep in mind that rebooting the terminal is a perfectly acceptable way of troubleshooting a problem Just be sure to do it through the terminal command m...

Page 113: ...use the navigation keys to proceed to the next letter The navigation keys can be used to move between characters in alpha numeric entry fields Press and from any command menu to return to the default...

Page 114: ...Tips and Tricks 106 GT 400 Terminal User s Guide...

Page 115: ...ate ID Numbering System 34 Site Administrator Account 29 User from terminal 35 Credential Add 36 80 List 80 D Database Synchronization 2 Date Set 39 Date Format Add 66 Edit 65 Set 67 Delete Sent Inter...

Page 116: ...it 38 Min High Res Update Count 69 MOVE THUMB 92 N Network Mode Configuring 25 No Hand Enroll 81 Number of Tries 70 O OK 92 P Partial Sync Now 87 PLACE HAND 92 Placement Terminal 11 Placements Per Try...

Page 117: ...terface 31 Keys 5 Placement 11 Reboot 87 Rebooting Using terminal interface 41 Removing from box 12 Return to factory settings 101 Setup 25 Shutdown 89 Shutting Down 29 Using Telnet 30 Using Terminal...

Page 118: ...Index 110 GT 400 Terminal User s Guide...

Page 119: ...d services that make environments safe secure and productive The Sector s market leading products include electronic and biometric access control systems time and attendance and personnel scheduling s...

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