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P a g e
Performing a Return
In the event that a customer wants to return their items for a refund, they must swipe the card they want the refund to
be processed on and the employee must enter the last 4 digits of the card #. See below for more details.
1.
After you’ve selected credit to process the
return in CRE the pinpad will prompt the
manager’s password
2.
Swipe the card you want the refund to be
processed on
3.
Enter the last 4 digits of the card that was
swiped and pressed the green enter key. An
approval message will appear when the
refund is complete