Infortrend EonStor GSe Pro 1000 Series Hardware Manual Download Page 8

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About This Manual

About This Manual

The manual introduces hardware components of the GSe Pro 1000 series systems. It also

describes how to install, monitor, and maintain them.

For non-serviceable components

, please contact our

support sites

Firmware operation

: Consult the Firmware User Manual on the CD-ROM.

EonOne

: Consult the respective User Manual on the CD-ROM.

Revision History

Version Date

Description

1.0

Sep. 2017

Initial release

Summary of Contents for EonStor GSe Pro 1000 Series

Page 1: ...Infortrend EonStor GSe Pro 1000 Series Hardware Manual Version 1 0...

Page 2: ...ith Infortrend product Before installing any software applications or components provided by a third party customer should ensure that they are compatible and interoperable with Infortrend product by...

Page 3: ...act Information Worldwide offices To contact one of our world wide offices visit the following web site Contact Infortrend Customer Support Contact your system vendor or visit the following support si...

Page 4: ...rmore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or chang...

Page 5: ...binet and the associated equipment at a site where the ambient temperature special room cooling equipment may be required stays lower than 40 C Install the power source socket outlet near the enclosur...

Page 6: ...ckage foam blocks Replaceable modules can stay in the enclosure if you are using the original package if not repackage them separately as well Disconnect the power cords before servicing or cleaning t...

Page 7: ...evers or the module s metal frame faceplate only Avoid touching the PCB boards or connector pins Use a grounded wrist strap and an anti static work pad to discharge static electricity when installing...

Page 8: ...t also describes how to install monitor and maintain them For non serviceable components please contact our support sites Firmware operation Consult the Firmware User Manual on the CD ROM EonOne Consu...

Page 9: ...gy Hazards Precaution 5 Installation and Operation 5 Service and Maintenance 6 Important Notice 7 ESD Precautions 7 About This Manual 8 Revision History 8 Table of Contents 9 Introduction 13 Product O...

Page 10: ...tem Monitoring 24 Firmware FW and Management Software Suite 24 Audible Alarms 24 Hot swapping 26 Hardware Installation 27 Installation Prerequisites 27 Installation Procedures Overview 28 Unpacking th...

Page 11: ...9 Power off Procedure 40 System Monitoring 41 Monitoring Features 41 LED Panel 42 Drive Tray LED 44 Controller LEDs 45 PSU Built in Cooling Module LEDs 46 Alarms and I2C Bus 47 Audible Alarms 47 I2 C...

Page 12: ...12 Replacing a Hard Drive 56 Appendix 58 Technical Specifications 58 Power Supply 58 Dimensions 59 Environment 59 Certifications 60 Summary 60...

Page 13: ...ing rules for systems are explained in the example below GSe Pro 1004RP GSe Pro A 1 B 0 C 04 D RP E B F Designation Description A GSe Pro EonStor GSe Pro systems B The number that indicates family ser...

Page 14: ...14 Model Variations The systems can store hard drives and control the entire storage array Hard drive limitation s may vary by model EonStor GSe Pro 1004 EonStor GSe Pro 1008...

Page 15: ...bedded firmware features intelligent algorithms such as power saving modes variable fan speeds and exiled drive handling making this model a greener choice Power supply unit with built in cooling modu...

Page 16: ...16 The Rear Panel 1U model 2U model...

Page 17: ...the right hand side to indicate operation status LED Panel 3 It contains Service Power Cooling Fan Thermal System LED Mute button service LED 4 The mute button is to mute an alarm when sound or to in...

Page 18: ...and a pre installed DIMM module For details see Rear Panel Components PSU 2 The hot swappable PSUs provide power to the system There is a cooling module within each PSU Please refer to your specific s...

Page 19: ...and low voltage power paths Thermal sensors and I2C devices are embedded to detect system temperatures and PSU cooling module operating status This board contains no user serviceable components WARNIN...

Page 20: ...m as soon as possible and contact your system vendor to arrange for replacement Designation Description 1 Mute Service button 2 Power supply status LED 3 Cooling module status LED 4 Temperature sensor...

Page 21: ...be used to retrieve disk drives from the chassis To the right of the bezel plate there is a drive busy LED 2 and a power status LED 3 WARNING Be careful not to warp twist or contort the drive tray in...

Page 22: ...and LED 4 USB2 0 service ports 2 Controller status LEDs 5 USB3 0 service ports 3 Mini USB port console port 6 iSCSI 1Gb ports WARNING The only time you should remove the controller is to install repl...

Page 23: ...nsor fails Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperature sensors During the system initialization stage the cooling fans operate at high...

Page 24: ...configure the system The FW can be accessed through the management software a browser based graphical user interface GUI software that can be installed on a local remote computer and accessed via the...

Page 25: ...25 WARNING Failing to respond when an audible alarm is heard can lead to permanent damage s to the system When an audible alarm is heard rectify the problem as soon as possible...

Page 26: ...e replaced The following components can be user maintained and hot swappable Controller module PSU including cooling modules Hard drive NOTE Normalized airflow ensures sufficient cooling of the system...

Page 27: ...ppear damaged contact your vendor for a replacement Hard drives SATA hard drives must be purchased separately and be available prior to installing the system Cabling All the cables that connect the sy...

Page 28: ...idually installed into the drive trays 3 Install drive trays After the hard drives have been installed into the drive trays you can install the drive trays into the enclosure install trays AFTER the e...

Page 29: ...a serial port cable screws Quick Installation Guide a CD containing the Management Software and its manual and Firmware Operation Manual and a product utility CD containing the Installation and Hardw...

Page 30: ...arge storage capacity hard drives WARNING Even hard drives by the same manufacturer of the same model and claiming the same rated capacity may actually carry different block numbers meaning that their...

Page 31: ...llustrations shown below are system hard drive slot number designations Please familiarize yourself with the designations to avoid withdrawing the hard drive s out of the enclosure 1 2 3 4 1U systems...

Page 32: ...drive tray making sure that the interface connector is facing the open side of the drive tray and its label side facing up Installing a 3 5 SATA drive Installing a 2 5 SATA drive Adjust the drive loc...

Page 33: ...system WARNING Each drive bay must be populated with a tray even if it does not contain a hard drive An empty bay will disrupt ventilation and the system might overheat With the hard drive tray bezel...

Page 34: ...into the enclosure 1 Insert the controller slowly into the module slot When you feel the contact resistance use slightly more force and then push both of the ejection levers upwards indicated by the b...

Page 35: ...e associated with two IDs residing on a single host channel there may be a trade off with performance There are other considerations For example a spare drive carries no data stripes and will not cont...

Page 36: ...to mini USB port Ethernet port An Ethernet cable should be supplied by the user NOTE A null modem may be required if you are using a 3 rd party cable The serial port s defaults are Baud Rate 38400 Da...

Page 37: ...ed into the system Cable connections The system has been correctly connected to host computer s management computers or external networking devices Ambient temperature Make sure the surrounding enviro...

Page 38: ...Turn on the power switches to the on position for every PSU shown in blue 2 Power on the networking devices e g switches 3 Power on the host computers They should be the last devices to be turned on...

Page 39: ...that light up red amber nor should you hear an audible alarm from the system You may verify system status via the following monitoring interfaces LEDs on rear chassis including controller module PSUs...

Page 40: ...to the system Close your applications running on the host computers to stop all I O access to the system 2 Flush the cache Locate the C_Dirty LED refer to Controller LEDs on the controller module to c...

Page 41: ...erminal program via the serial port For more details see the Firmware manual in the CD ROM EonOne EonOne is a browser based Graphical User Interface GUI that can to monitor and manage the system local...

Page 42: ...er Green Amber Green indicates that the system is powered properly Amber indicates that there is a power failure in the system 3 Cooling module Green Amber Green indicates that the cooling fan is oper...

Page 43: ...ng fan is operating properly Amber indicates that the there is a cooling fan failure in the system 4 Thermal Green Amber Green indicates that the internal temperature is within the safety threshold Am...

Page 44: ...iled drive Name Color Status 1 Drive Busy Blue Flashing blue indicates data is being written to or read from the drive The drive is busy Steady blue indicates that a hard drive is plugged in but there...

Page 45: ...itialization process 3 Cache Dirty Amber Amber indicates the following Cache memory is dirty Data is being flushed from flash backup module to cache Data is being flushed from flash backup module to d...

Page 46: ...on as possible For details please refer to Replacing the Power Supply Module PSU Cooling Module Status LED 1 Status Description Flashing Green The system is connected to power supply but the power swi...

Page 47: ...oblem The alarm can be turned off using the mute button on the front panel and the alarm beep pattern is described in the Troubleshooting Guide included in the CD ROM NOTE When temperature exceeds a p...

Page 48: ...only ones who make component replacements When inserting a removable module do not use excessive force Forcing or slamming a module can damage the connector pins either on the module itself or on the...

Page 49: ...on because the default restoration will erase the ID LUN mapping associations e g which logical drive is associated with which host ID LUN 4 Power off the system 5 Press and hold the Restore Default b...

Page 50: ...ork pad or container to place the controller 2 Replacing the controller model First shut down the system Stop all I O access to the system and make sure all cached writes have been distributed to disk...

Page 51: ...7 Reattach all the cables 8 Power up the system Check system message on the LCD screen the management software or firmware menu driven utility When the replacement controller is successfully brought...

Page 52: ...e DRAM module removed from a failed controller is not recommended unless you have a similar system to test its integrity Installing the DIMM Module 1 Remove the controller module refer to Replacing th...

Page 53: ...in a robust steel canister Detecting a Failed PSU If a PSU module fails the system notifies you through the following indicators PSU LED Audible alarm refer to Audible Alarms Firmware utility refer t...

Page 54: ...with a failed PSU for an extended period of time The failed spare redundant PSU should be replaced as soon as possible To replace a PSU follow these steps 1 Turn the switch to the off position and un...

Page 55: ...istance push the PSU module and it should engage the back end connectors 4 Reconnect the power cord 5 Power on the PSU module NOTE If a cooling fan failed within a PSU the whole PSU module will need t...

Page 56: ...steps 1 Identify the drive tray Use the firmware utility the management software or the LED on the drive tray to identify faulty hard drive s The drive bays are numbered from left to right and from to...

Page 57: ...screws back Refer to screw locations in the previous step 6 Insert the drive tray back into the enclosure Install the drive tray with the front bezel open When fully inserted close the front bezel 7...

Page 58: ...0Hz AC Input 100VAC 10A or 240VAC 5A with PFC Power Factor Correction Yes Hold up Time At least 12ms at 115 230VAC full load after a loss of AC input Over temperature Protection Auto shutdown when los...

Page 59: ...emperature Operating 5 to 40 C Non operating 40 to 60 C Altitude Operating Sea level to 12 000ft Packaged Sea level to 40 000ft Shock Half sine Operating 5G half sine 11ms pulse width Non operating 15...

Page 60: ...Am 1 2009 Am 2 2013 EAC TP TC 004 2011 TP TC 020 2011 EMC CE EN 55032 2012 AC 2013 EN61000 3 2 2014 EN 61000 3 3 2013 EN 55024 2010 A1 2015 BSMI CNS 13438 FCC FCC Part 15 subpart B Environment IEC 60...

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