Infortrend EonStor GSa 5000 Series Hardware Manual Download

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Package contents

Check the unpacking list for the complete list of contents and exact quantity of the components of your

system.

NOTE:

The contents and quantity may vary depending on the system model and order requests.

System package

Power cord, cable, and accessory boxes

Unpacking list and China RoHS

compliance documentation

Rackmount kit

Enclosure chassis

Quick installation guide

3.5-inch HDD screws
2.5-inch HDD screws

M5 Cage nut

M5 screw

M6 screw

No. 10-32 screw

Mounting enclosure

screws and nuts

Power cord, cable, and

accessory boxes

Power cord

Software CD

Quick configuration guide

Pre-installed components

PSU

Cooling module

BBU (Battery backup unit)

Summary of Contents for EonStor GSa 5000 Series

Page 1: ...EonStor GSa 5000 Series Hardware Manual...

Page 2: ...ales representative or technical support for assistance To the extent permitted by applicable laws Infortrend shall NOT be responsible for any interoperability or compatibility issues that may arise w...

Page 3: ...e 1 6 1 4 2 PSU 1 7 1 5 System monitoring features 1 9 1 5 1 Expansion enclosure support 1 9 1 5 2 Audible alarms 1 10 1 6 Hot swappable components 1 10 Chapter 2 Hardware installation 2 1 Installatio...

Page 4: ...the controller module 4 3 4 1 3 Replacing the memory module 4 5 4 1 4 Replacing the CBM Cache Backup Module components 4 6 4 1 5 Replacing the host expansion board 4 9 4 1 6 Replacing the cooling modu...

Page 5: ...abinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure module using its retention screws Place power cords and other cables away from foot traffic Do not place...

Page 6: ...t of Infortrend certified components e g SFP SFP HBA card iSCSI cable FC cable memory module etc ESD precautions Handle the modules by their retention screws ejector levers or the module s metal frame...

Page 7: ...vii Revision history Version Date Description 1 0 September 2018 Initial release...

Page 8: ...10 Gb s iSCSI ports SFP 8 per controller 16 x 10 Gb s FCoE ports 8 per controller 16 x 16 Gb s Fibre Channel ports 8 per controller 32 x 12 Gb s SAS ports 16 per controller GSa 5200 32 x 10 Gb s iSCS...

Page 9: ...arable blocks to continue rebuild In normal operation data block verification and repair Supported protocols File level protocol CIFS SMB AFP NFS FTP FXP WebDAV Block level protocol FC FCoE iSCSI Infi...

Page 10: ...pport details Service and support Standard services 3 year limited hardware software warranty 8 x 5 phone web and email support Upgraded extended services Replacement of part dispatch on the next busi...

Page 11: ...n items All controls Read Read and Run Write Modify List Support Windows Active Directory Authentication Domain Users Login via CIFS SMB AFP FTP and file explorer LDAP on Linux Notification Various ev...

Page 12: ...ackage Power cord cable and accessory boxes Unpacking list and China RoHS compliance documentation Rackmount kit Enclosure chassis Quick installation guide 3 5 inch HDD screws 2 5 inch HDD screws M5 C...

Page 13: ...ing the system check the package contents and compare them to the Unpacking List If one or more of the modules are missing please contact your system vendor Controller and interface The system has con...

Page 14: ...guration For supported protocols the firmware supports communications with enclosure devices SAS SATA disk drives and SAN system that features SAS expansion ports Power supply unit and cooling module...

Page 15: ...status of the components via the SAS links with the RAID system 11 Controller B This part contains the second controller also called the redundant controller This controller takes over the system fun...

Page 16: ...eration status 11 Mute button Service LED This button mutes the alarm while the embedded Service LED notifies you that the system requires service NOTE For more details regarding the LEDs and their re...

Page 17: ...roller of the system has a cooling module and a BBU located at the front panel of the system hidden by the system cover The cooling modules help with the ventilation inside the chassis while the BBU p...

Page 18: ...supports 100 Mb and 1 Gb speeds For more information about BBU and flash backup module see section 4 1 4 Replacing the CBM Cache Backup Module components 1 4 Rear panel components This section descri...

Page 19: ...cooling modules operate under normal conditions the cooling fans run at a low speed The cooling fans raise their rotation speed to increase the airflow under the following conditions Component failure...

Page 20: ...cation using the firmware embedded configuration utility Refer to the firmware operation manual for details WARNING If any of the LEDs lights up in red please contact your local vendor to request for...

Page 21: ...ions Cooling module speed adjustment If any of the detected temperature readings breaches the temperature threshold the firmware running on the managing GSa system automatically increases the rotation...

Page 22: ...n an audible alarm is set off can lead to permanent damage to the system When you hear an audible alarm solve the problem immediately 1 6 Hot swappable components The system has a number of hot swappa...

Page 23: ...ontact your vendor for the list of compatible DIMMs Cables All cables that connect the system to the hosts are purchased separately Contact your vendor for the list of compatible cables Rackmount equi...

Page 24: ...king List document which is bundled with in your package Accessory box contents This box contains the following Serial port cable Screws Quick installation guide Support CD EonOne Management software...

Page 25: ...t assembly right side 11 11 11 11 11 8 x 9 0 mm M5 Truss head screws 11 11 11 4 x M5 cage nuts 4 x 25 mm M5 screws 4 x 25 mm M6 screws 4 x 25 4 mm No 10 32 screws 2 x Inner glides 11 6 x No 6 32 L4 Fl...

Page 26: ...m M5 3 Attach the inner glides to both sides of the enclosure using the flathead screws no 6 32 No 6 32 No 6 32 Assembling the slide rail kit To assemble the slide rail kit 1 Determine the position wh...

Page 27: ...e rail Ensure that the inner glides on both sides of the enclosure meet the inner glide rail U N L O C K U N L O C K U N L O C K 5 Secure the enclosure using the M5 M6 or no 10 32 screws on the front...

Page 28: ...ay occur when upgrading the controller host board To add or replace a host board the firmware automatically restores the default factory settings of your system To install a host board 1 Shut down you...

Page 29: ...ll the ejection handles to remove the whole controller from the enclosure 5 Install the host board into the SAS expansion slot then secure it with a screw a If your system is GSa 5100 which has only o...

Page 30: ...up to 4 host boards 2 per controller GSa 5200 supports up to 16 host boards 8 per controller See section Installing the memory for more details on host board supported memory 6 Install back the contro...

Page 31: ...boards in slots 9 and 10 To install a SAS expansion board 1 Shut down your system and disconnect the cables from the ports on the rear panel 2 Remove the front cover from the enclosure 3 Push the cont...

Page 32: ...controller from the enclosure 5 Install the expansion board into the SAS expansion slot then secure it with a screw IMPORTANT If you are using only one SAS expansion host board you must install it to...

Page 33: ...s a minimum of 64 GB memory on a single controller is required IMPORTANT To install 8 host boards 4 per controller a 64 GB memory is required To install 16 host boards 8 per controller at least 128 GB...

Page 34: ...ok for the DIMM slots in the controller then install the memory modules to the slots a For GSa 5100 insert the memory modules to the blue slots starting from left to right If you want to add more memo...

Page 35: ...ory modules to the blue slots starting from section A to section D If you want to add more memory modules insert them to the black slots 4 Insert the BBU back to the controller NOTE See section Replac...

Page 36: ...he same logical array must have the same capacity but it is preferred that all drives in the chassis have the same capacity Disk drives in the same logical drive must have the same capacity but it is...

Page 37: ...d four nexus If there is an I O in the cache with these four nexus and another host I O comes with a nexus different from the four in the cache e g host A accesses ID 3 the controller returns as busy...

Page 38: ...ecified by the Fibre channel standard If a 16 Gbps port is connected to an 8 Gbps port the speed slows down at 8 Gbps If there are 16 Gbps ports on both ends of the link the speed runs at 16 Gbps SFP...

Page 39: ...e switch is required to implement this topology IMPORTANT If different servers need to access your logical drive file locking FC switch zoning port binding and multipath access control configurations...

Page 40: ...module already connected to the system You can hear a clicking sound securing the cable in place 6 Remove the protective caps on the other end of the cable then connect to an SFP transceiver module on...

Page 41: ...equipped with iSCSI HBA preferably a hardware TOE TCP IP Offload Engine card then to client stations with an Ethernet NIC or iSCSI HBA The system presents its logical volumes via SCSI like IDs and LU...

Page 42: ...ansion system making a fault tolerant linkage to different SAS domains The following principles apply to main storage and expansion system connections Dual controller main storage connects to a single...

Page 43: ...ical links are available per disk drive routed across the backplane board then to a SAS expander and interfaced via a 4x wide external SAS port With data paths via separate SAS domains Access to disk...

Page 44: ...opposite direction to the first expansion system from the storage system Each expander controller on the SAS expansion system controls a SAS domain that connects to one of the alternative interfaces o...

Page 45: ...expansion systems Connecting dual controller expansions IMPORTANT To ensure redundancy a dual controller SAS expansion must be connected to the opposite ends of the expansions first and last expansion...

Page 46: ...ist of default values of the serial port Baud rate 115200 Data bit 8 Parity None Stop bit 1 Flow control Hardware IMPORTANT Always connect to the primary controller controller A NOTES A null modem may...

Page 47: ...ers in length DO NOT use extension cables as the power cables are designed to connect ONLY and DIRECTLY to relocatable power taps RPTs on server cabinets 2 Ensure that the ambient temperature is not l...

Page 48: ...hecking the power status Once the system is on no LEDs should light up in red or amber nor should you hear an alarm from the system Start verifying the system status via the following interfaces Front...

Page 49: ...ardware Manual PSU LED Number Name Status 11 Cache Dirty OFF 11 Host Busy OFF 11 Control Status ON 11 CBM Status ON NOTE Refer to chapter System maintenance for more information regarding the LED desc...

Page 50: ...urn off the system 1 Close all applications to stop the I O access to the system 2 Flush the cache to clear the DRAM data If the DRAM contains cached data the Cache_Dirty LED lights up in amber 3 Flus...

Page 51: ...ware manual in the bundled CD EonOne EonOne is a browser based GUI graphic user interface software that you can install into a local or remote computer and access via the network You can refer to EonO...

Page 52: ...properly A power failure occurred in the system 11 Cooling module status The cooling module and fan built with the PSU are running normally A fan failure occurred 11 Temperature status The internal te...

Page 53: ...n operating either the supercapacitor or flash module Either the supercapacitor or the flash module is missing in redundant models OFF The BBU is not installed in generic models 11 Host Busy Traffic g...

Page 54: ...d No connection is established 11 Link Active ON A connection is established Flashing Data I O is ongoing OFF No connection is established InfiniBand 56 G host board LEDs Number LED name Color Status...

Page 55: ...I O is ongoing OFF No connection is established 10 G iSCSI host board port LEDs RJ 45 Number LED name Color Status Description 11 Speed 10 Gb connection is established 1 Gb connection is established...

Page 56: ...o connection is established 11 Link A connection is established OFF No connection is established FC 16 G host board LEDs Number LED name Color Status Description 11 Speed A 16 Gb connection is establi...

Page 57: ...LED name Color Status Description 11 Link Active ON A connection is established OFF A link is broken 11 Speed 8 Gb connection is established 4 Gb connection is established OFF No connection is establ...

Page 58: ...are offline Speed 12 Gb link speed 6 Gb 3 Gb link speed OFF No connection The controller is operating normally A component failure occurred Initialization is ongoing JB 3060L series drawer type IN OUT...

Page 59: ...NING Keep your fingers away from moving parts of the system to prevent technical mishaps and physical injuries NOTE For more details see section 4 1 1 Replacing the PSU Cooling module status LED Color...

Page 60: ...blem You can turn off the alarm using the mute button on the front panel To know more of the alarm beep patterns see the Troubleshooting Guide included in the bundled CD NOTE When the temperature exce...

Page 61: ...ave the replacement on hand Doing so may disrupt the internal airflow Consult with the qualified engineers who are familiar with the system to recommend you of the component replacements DO NOT use ex...

Page 62: ...SU then unplug the power cord 2 Loosen the screw that secures the extraction handle to the chassis 3 Press down the retention lever A then pull out the extraction handle B 4 Hold the extraction handle...

Page 63: ...r models controller modules you may encounter SAN problems on multiple systems IMPORTANT When removing installing a controller in a single controller system ensure that you shut down the applications...

Page 64: ...nstall the replacement controller to the system A When you feel a contact resistance use a small but careful force then push the ejection handles back in place B 8 Reconnect the cables switch on the s...

Page 65: ...use the removed DRAM module from a failed controller of a different storage system Contact your system vendor to help you purchase the compatible DRAM modules NOTE Refer to section ESD precautions for...

Page 66: ...s abnormal when charging or storing remove it from the system immediately These issues may be due to the following The temperature sensor on the system s charger circuit reports the temperature that e...

Page 67: ...inute for the remaining electric current to dissipate 2 Remove the front cover from the enclosure 3 Loosen the thumb screw that secures the BBU to the controller A then pull to remove from the enclosu...

Page 68: ...st board To replace the FBM 1 Shut down your system unplug the power cords then remove the controller Wait for a minute for the remaining electric current to dissipate NOTE See section 4 1 2 Replacing...

Page 69: ...1 5 Replacing the host expansion board Before replacing the host expansion board to the controller you must take note of the following considerations A controller host board downtime may occur if you...

Page 70: ...n board slot A place it carefully then secure it with the screw you removed in step 2 B 4 Insert the controller back to the enclosure 5 Reconnect the cables and power cords then turn on the system 2 R...

Page 71: ...your system s proper ventilation IMPORTANT Only replace the cooling module when you have the replacement on hand Contact your local vendor more details To replace the cooling module 1 Shut down your s...

Page 72: ...ce 4 Orient and align the replacement cooling module to the slot then insert it to the enclosure 5 Tighten the thumb screws to secure the newly replaced cooling module to the enclosure 6 Place the fro...

Page 73: ...s or 12 Gbps SAS SATA II SATA III Near line SAS series iSCSI host storage systems Host OS compatibility Host OS independent iSCSI offload utilities and hardware Host interface RJ 45 Gigabit Ethernet R...

Page 74: ...bleshooting Certifications Summary Safety UL 60950 1 second edition BSMI CNS 14336 1 99 CB IEC 60950 1 2005 Second Edition Am 1 2009 Am 2 2013 EAC TP TC 004 2011 TP TC 020 2011 EMC CE EN 55032 2012 AC...

Page 75: ...Hard disk Power cable Fan 1 0 1 wt 0 01 wt Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of pres...

Page 76: ...ddress 435 Lakeside Dr Sunnyvale CA 94085 USA Telephone 1 408 988 5088 Fax 1 408 988 6288 Email sales us infortrend com Website https www infortrend com us Home Support http support infortrend com Acc...

Page 77: ...d com Website https www infortrend com uk Home Support http support infortrend com Account Logon Infortrend worldwide sales offices Spain and Portugal sales offices Email sales es infortrend com cs eu...

Page 78: ...com pl Home Support http support infortrend com Account Logon Middle East sales offices Email sales meat infortrend com Website https www infortrend com ae Home Support http support infortrend com Ac...

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