Infortrend EonStor DS S12S-J2000-G Hardware Manual Download Page 49

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EonStor / EonStor DS S12/S16/S24 Series

Hot-swapping

The system comes with a number of hot-swappable components that can be

exchanged while the system is still online without affecting the operational integrity.

These components should only be removed from the system when they are being

replaced.

The following components are hot-swappable:



Controller module (dual-controller models)



PSU (including cooling modules)



Cooling modules (selected models)



Hard

drive

NOTE

Normalized airflow ensures sufficient cooling of the system and is only attained when

all components are properly installed. Therefore, a failed component should only be

removed when a replacement is available. For instructions on how to replace these

hot-swappable components, please refer to

System Maintenance

Summary of Contents for EonStor DS S12S-J2000-G

Page 1: ...Table of Contents Infortrend Infortrend EonStor EonStor DS S12 S16 S24 Series Hardware Manual Version 2 6...

Page 2: ...h Infortrend product Before installing any software applications or components provided by a third party customer should ensure that they are compatible and interoperable with Infortrend product by ch...

Page 3: ...USA Tel 1 408 988 5088 Fax 1 408 988 6288 Email Technical Support Website US East Coast Office 4 Northeastern Blvd Suite 21B Nashua NH 03062 USA Tel 1 603 610 6398 Fax 1 603 610 6383 Email Technical...

Page 4: ...rthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisions or c...

Page 5: ...20cm clearance on the rear side Do not cover the enclosure openings Route the cables inside the rack cabinet Do not leave drive bays empty as it will affect airflow efficiency Secure each enclosure m...

Page 6: ...ent When replacing components insert them as gently as possible while assuring full engagement Vibration and shock can easily damage hard drives Only qualified service personnel should open the enclos...

Page 7: ...discharge static electricity when installing or operating the enclosure Avoid dust debris carpets plastic vinyl and styrofoam in your work area Do not remove any module or component from its anti stat...

Page 8: ...4 S12F R S2840N S12S J2000R S N models 1 2 Aug 2011 Fibre iSCSI model tables updated 1 3 Oct 2011 Format change for translation compatibility Copyright and Contact info update 1 4 Nov 2011 Preinstalle...

Page 9: ...2 3 Jan 2013 Added ESDS SxxF 2851 models 2 4 Feb 2013 Updated ESDS S12 16 E GR2251 specifications 2 5 Apr 2013 Added ESDS B24 JBOD support for designated 2U RAID systems Added ESDS SxxF GR2651 and Sxx...

Page 10: ...e 31 Front Panel Components 32 LCD LED Panel 32 Chassis Ear 34 Drive Tray 35 Rear Panel Components 36 Controller Module of RAID Models 36 Controller Module of JBOD Models 37 Host Port of RAID Models 3...

Page 11: ...Fabric Connection Single Controller 83 SAS Host RAID Connections 85 SxxS R G2240 4 Controllers in DAS Direct Attached Storage Configuration 86 DAS Direct Attached Storage Connection with Redundant Ho...

Page 12: ...for RAID Models 149 BBU Fault Conditions and Precautions 150 Replacing the BBU 151 Replacing the FBM 152 Replacing the Power Supply Module Cooling Module 153 Detecting a Failed PSU 153 Replacing the P...

Page 13: ...ng the System 194 Component Installation Procedure 194 Tools Required 194 IFT 9272CESlide28 0030 IFT 9272CESlide36 0030 195 IFT 9272 Kit Contents 195 Installation Procedure 196 IFT 9273CESlide32 0010...

Page 14: ...The naming rules for RAID and JBOD models are explained in the example below RAID SxxF Rxxxx S A xx B F C R D xxxx F N JBOD SxxS JxxxxR S A xx B S C J E xxxx F R D N Designation Description A Drive si...

Page 15: ...t to a master RAID system and can expand storage capacities by adding more hard drives All systems are compatible with SAS 3 and SAS 6 SATA II and SATA III hard drives However hard drive limitation s...

Page 16: ...8 8Gbps x 6Gbps G R 2840N 4 8 8Gbps x 6Gbps GN RN 2850 4 8 8Gbps x 6Gbps G R 2851 4 8 8Gbps x 6Gbps G R SAS S12S No of host ports G S R Port speed Hybrid 1Gb iSCSI port Hard Drive connectivity Single...

Page 17: ...2 4 1Gbps x 6Gbps G R 2152 6 4 8 1Gbps 2 4 6Gbps G R 2240 2 4 10Gbps x 6Gbps G R 2251 2 4 10Gbps x 6Gbps G R Fibre S16F No of host ports G R Port speed Hybrid 1Gb iSCSI port Hard Drive connectivity S...

Page 18: ...bps x 6Gbps G R 2242 2 4 6Gbps 2 6Gbps G R JBOD S16S Exp Port type Port speed Hybrid 1Gb iSCSI port Hard Drive connectivity Single controller Dual controller J1000 8470 3Gbps x 3Gbps S R J1000 8470 3G...

Page 19: ...controller Dual controller 1440 2 4 4Gbps 3Gbps G R 1840 8 8Gbps 3Gbps x R 2651 2 4 16Gbps 6Gbps G R 2840 4 8 8Gbps 6Gbps G R 2850 4 8 8Gbps 6Gbps G R 2851 4 8 8Gbps 6Gbps G R SAS S24S No of host port...

Page 20: ...raditional 72 hours limitation The embedded firmware features intelligent algorithms such as power saving modes variable fan speeds and exiled drive handling making this model a greener choice 6 3 JBO...

Page 21: ...able power supply unit PSU modules provide constant power to the system The modular nature of the system and the easy accessibility to all major components ensure ease of maintenance 4U series The S24...

Page 22: ...3Y 405W Be sure every PSU should have t he same mark 3Y 405W C H0 C H1 C H0 C H1 The top controller Controller A is the primary controller which manages the entire RAID system in normal operations The...

Page 23: ...Controller to Dual Controller System If the model name of a single controller RAID JBOD is designated with the letter S it can be upgraded into a dual controller configuration by adding another contro...

Page 24: ...a rack or cabinet 6 9 Front Panel RAID Models ESC E NT PWR BUSY MUTE A TTEN 1 2 3 LCD keypad panel 1 A 16 characters x 2 rows LCD panel and function keys allows you to view system events and configur...

Page 25: ...ED panel 2 The LED panel indicates the operating status through five LEDs Mute Service button 3 The mute button is to mute an alarm when sound or to indicate to the administrator the system requires s...

Page 26: ...2 S16 S24 Series 7 0 Rear Panel Designation Description Designation Description 1 Controller A 4 Cooling Module 2 Controller B 5 Dummy cage 3 Power supply cooling module 2U Gxxxx models 2U R S2840N an...

Page 27: ...a pre installed DIMM module For single controllers a dummy cage will be placed at the controller 2 position The host port configurations will vary For details see Rear Panel Components WARNING Do NOT...

Page 28: ...lease refer to S24 RAID Series PSU Cooling modules 3 4 2U 3U The redundant cooling modules ventilate the system and for selected 2U models they may or may not be embedded in the power supplies For det...

Page 29: ...ling Module 2 Controller B or dummy cage for single controller models 5 Power supply cooling module 3 Power supply 2U J1002R 2U J2000R G 2U J2000R S N 3U J1000S R 3U J1000S R 1 3U J2000R S Dual contro...

Page 30: ...tatus report and reports component status through the SAS links with a RAID system Dummy cage 2 For single controller systems a dummy cage is placed in the bottom controller position Do not remove the...

Page 31: ...gic level signals and low voltage power paths Thermal sensors and I2C devices are embedded to detect system temperatures and PSU cooling module operating status This board contains no user serviceable...

Page 32: ...n a multi array configuration E SC E NT PWR BUSY MUTE A TTEN ESC ENT PWR BUSY MUTE ATTEN 1 2 3 4 Status LEDs 1 From top to bottom the status LEDs are power PWR busy BUSY and attention ATTN LCD screen...

Page 33: ...power supply status LED 2 cooling module status LED 3 temperature sensor status LED 4 System fault LED 5 rotary ID switch 6 and a Mute Service button 7 For details please refer to LED Panel for JBOD M...

Page 34: ...anel see the previous sections for details is mounted on the left chassis ear A plastic housing conceals the chassis ear To access the finger grips flip open the panel You may then grasp the finger gr...

Page 35: ...is a drive busy LED 3 and a power status LED 4 WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy objects on it If the drive bay superstructu...

Page 36: ...s a Cache Backup Module CBM consisting of a Battery Backup Unit BBU and Flash Backup Module FBM The CBM and its components might be optional items See Cache Backup Module CBM for RAID Models for detai...

Page 37: ...dels 8470 SAS connector type 1 4 4 3 J1002R J2000 JBOD models 8088 SAS connector type 1 1 2 2 3 4 4 5 The expansion controller contains a circuit board within a metal canister interfaced through hot s...

Page 38: ...R1440 2x 4Gb s Fibre SxxF G Rx8xx 4x 8Gb s Fibre SxxF G R26xx 2x 16Gb s Fibre SxxF G R26xx 4 2x 16Gb s Fibre 2x 1Gb s iSCSI SxxF G R2842 G R2852 6 4x 8Gb s Fibre 2x 1Gb s iSCSI 4Gb s or 16Gb s fibre...

Page 39: ...AS Host RAID Models SxxS Series Model Host port type per controller SxxS G R2240 2x 6Gb s SAS SxxS G R2240 4 G R2250 4x 6Gb s SAS S16S G R2242 2x 6Gb s SAS 2x 1Gb s iSCSI 6Gb s SAS Host Ports 6Gb s SA...

Page 40: ...l Host port type per controller S12E G1140 2x 1Gb s iSCSI SxxE G R2240 G R2251 2x 10Gb s iSCSI SxxE G R1140 G R 1149 G R2140 G R2149 4x 1Gb s iSCSI SxxE G R2142 G R2152 6 6x 1Gb s iSCSI 1Gb s iSCSI Ho...

Page 41: ...dule is a standard feature pre installed into the controller and an optional accessory for single controller models The Battery Backup Unit BBU can be serviced by the user but the Flash Backup Module...

Page 42: ...U The PSU comes with a power socket 1 extraction handle 2 retention screw 3 PSU status LED 4 power switch 5 cooling fan module status LEDs 6 and cooling module 7 1 1 2 3 4 5 6 7 6 1 1 5 4 3 2 7 6 6 2U...

Page 43: ...ignation The PSU comes with a power socket 1 a power switch 2 PSU status LED 3 cooling module 4 cooling module status LEDs 5 retention screw 6 and an extraction handle 7 NOTE For DC PSU powered system...

Page 44: ...o increase the airflow Component failure if a cooling module PSU or a temperature sensor fails Elevated temperature if the temperature breaches the upper threshold set for any of the interior temperat...

Page 45: ...pped with three 3 redundant and hot swappable load sharing PSUs at the rear section of the chassis The PSU is housed in a 1U canister containing both the power supply and dedicated cooling modules The...

Page 46: ...rate at two fan speeds When the system is operating normally the cooling fans operate at the lower speed If a system module fails or when one of the temperature thresholds has been exceeded the coolin...

Page 47: ...and deliver warning messages if there is a conflict between JBOD IDs If more than one JBOD is connected to the managing RAID system each JBOD needs a unique enclosure ID set by the rotary switch on th...

Page 48: ...connected to the system s serial port SANWatch SANWatch is a Java based graphical user interface GUI software that can be installed on a local remote computer and accessed via the network The manager...

Page 49: ...ng replaced The following components are hot swappable Controller module dual controller models PSU including cooling modules Cooling modules selected models Hard drive NOTE Normalized airflow ensures...

Page 50: ...amaged contact your vendor for a replacement Hard drives SAS SATA hard drives must be purchased separately and be available prior to installing the system Cabling All the cables that connect the syste...

Page 51: ...hard drives Installing the system into a rack or cabinet requires at least two people due to its weight If you need to install the slide rails that came with the system please go here 3 Install CBM if...

Page 52: ...oduct utility CD containing the Installation and Hardware Reference Manual this document 9 1 Preinstalled Components Shown below are the components pre installed in the system LCD LED front panels Cha...

Page 53: ...has been rack mounted Please refer to the RAID Enclosure Slide Rail Kit Installation Guide or the quick installation guide that came with the system Users need to observe ESD precaution measures at al...

Page 54: ...recommended to use large storage capacity hard drives WARNING Even hard drives by the same manufacturer of the same model and claiming the same rated capacity may actually carry different block numbe...

Page 55: ...e MUX kits MUX Board Shown below controller A 1 and controller B 2 is connected to the backplane 3 With a MUX board 4 paired to the hard drive 5 data signals is able to switch between controllers A an...

Page 56: ...on Two types of MUX boards are available for 3 5 inch drive trays The two differs in that one is a flat plate that sits underneath the MUX board and the other in the form of a U shaped plate MUX board...

Page 57: ...o Storage Manager Information Enclosure View The icons indicate the current status of each hard drive tray Icons The drive tray is filled with an available hard drive The drive tray is empty The drive...

Page 58: ...ld for 30 seconds so the hard drive can spin down Then gently pull out the hard drive tray out of the enclosure and remove the four retention screws to remove the hard drive b If it is an empty tray j...

Page 59: ...ith MUX board Installing a Hard Drive with a MUX Board SATA drives 7 Insert the drive tray back to the enclosure Install the drive tray with the front bezel open When fully inserted close the front be...

Page 60: ...rive trays must be separately purchased and applied The single controller JBODs do not require MUX kit Dual ported SAS and Single port SATA Connectors WARNING The hard drives and drive trays should on...

Page 61: ...s facing the open side of the drive tray and its label side facing up If you have a MUX board and you want to install a SAS drive the MUX board should be removed Installing a Hard Drive without a MUX...

Page 62: ...WARNING Each drive bay must be populated with a tray even if it does not contain a hard drive With a bay empty ventilation will be disrupted and the system will overheat With the hard drive tray beze...

Page 63: ...e system while the FBM may be default or an optional item For details please refer to Cache Backup Module CBM for RAID Models For single controller models the CBM BBU FBM will be pre installed for you...

Page 64: ...below please see type II BBU installation instructions 1 0 0 Installing the BBU Type I Install the BBU 1 by orienting its protruding edge on one end into the insertion slot 2 and lowering it into the...

Page 65: ...The socket is located on the charger board 4 Make sure the FBM s gold fingers are fully inserted Press the FBM down and make sure the retention latch 6 on the socket holds the FBM in place 5 Install t...

Page 66: ...t your vendor Remove the four screws and the top cover from the controller shown below Install the BBU to the top cover by securing the three screws Insert the back end of the BBU 1 onto the controlle...

Page 67: ...force and then push both of the ejection levers upwards indicated by the blue arrows to secure the controller into chassis 2 Secure the controller by fastening the two retention screws under the eject...

Page 68: ...r DC PSU systems Grounding Kit Contents Item Description Quantity A Grounding cable 1 B Ground screw 6 32 1 4 inch with star shaped washer 2 C M5 cage nut 1 Internal diameter External diameter Interna...

Page 69: ...the accessory box It is recommended to install the earth lead kit once the enclosure has been installed into the cabinet To install attach one end of the earth lead cable to the enclosure and secure...

Page 70: ...performance of this logical drive should approximate the channel bandwidth If for example two 6 drive logical arrays are associated with two IDs residing on a single host channel there may be a trade...

Page 71: ...oute the cables away from places where it can be damaged by other devices e g foot traffic or fan exhaust Do not over tighten or bend the cables 1 0 5 Host Side Topologies The primary concern for conf...

Page 72: ...and D and four host IDs LUNs IDs 0 1 2 and 3 in a configuration where Host A accesses ID 0 one nexus Host B accesses ID 1 one nexus Host C accesses ID 2 one nexus Host D accesses ID 3 one nexus These...

Page 73: ...l or you can choose the Auto automatically configured setting The default value is 256 I O operations The appropriate Maximum Queued I O Count setting depends on how many I O operations the attached s...

Page 74: ...Host Components including 10GB iSCSI WARNING Lasers can be hazardous and may cause permanent eye damage or blindness and therefore must be treated with respect and used with caution Never look direct...

Page 75: ...ed safety do not remove any covers or attempt to gain access to the inside of the product Refer all servicing to qualified personnel FC port dust plugs Each FC port comes with a dust plug Remove these...

Page 76: ...is the most common topology currently in use Fibre Channel devices are all connected to a loop Each device is assigned an arbitrated loop physical address AL_PA The FC AL supports 124 devices in a sin...

Page 77: ...1 Remove the SFP module 1 from its static protective package 2 Remove the dust plug 2 from the SFP transceiver module 3 Insert the SFP module into the system host ports The module will click into pla...

Page 78: ...2 Host server 2 Data path connection Fault tolerant data paths yet Logical partitions can not failover to a partner controller in the event of controller failure Host channel bandwidth 6400 MB s Above...

Page 79: ...ID112 LD1 CH0 ID112 CH2 ID112 HBA 1 HBA 0 CH1 ID112 CH0 ID112 HBA 1 HBA 0 CH3 ID112 CH2 ID112 EonPath EonPath Channels Controller A Host CH0 CH1 CH2 CH3 Configuration Information RAID controller 1 Hos...

Page 80: ...iple data paths to a RAID system a multi path software is necessary e g the EonPath driver The two logical drives in the above drawing cannot leverage the full computer power of the system You may att...

Page 81: ...BA 0 EonPath HBA 1 HBA 0 HBA 1 HBA 0 CH2 A116 CH3 A116 CH2 B117 CH3 B117 CH2 B118 CH3 B118 CH2 A119 CH3 A119 CH0 A112 CH2 A116 CH0 B114 CH2 B118 CH0 B113 CH2 B117 CH0 A115 CH2 A119 CH1 A112 CH3 A116 C...

Page 82: ...a single component e g RAID controller HBA cable or FC switch Each logical partition is redundantly mapped to multiple host channel IDs in an AAPP Active Active Passive Passive configuration Logical v...

Page 83: ...4x 11x 5x 7x 1x Ether net A 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x C 1 2 3 4 5 6 7 8 9 1011 1 2 A B 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x Eth ern et A 12x 6x 8x 2x 9x 3x 10x 4x 11x 5x 7x 1x C Channe...

Page 84: ...l partition is mapped to a single host channel ID If you prefer path redundancy you can map a logical partition to IDs residing on two different channels You will then need the EonPath driver to manag...

Page 85: ...than the included one The cables 28AWG x 8 pairs are characterized by 100ohm black colors UL approved lead free 50 120 or 170cm cable lengths connectors can be secured to chassis receptacle using latc...

Page 86: ...partitions by default 4 SAS port Cluster Configuration Connection For cluster environment configuration in 4 SAS port systems connect the cables as shown below and by using default LUN mapping CH0 A B...

Page 87: ...es as shown below To map specific partitions P1 P2 P3 P4 to hosts channels please refer to the SANWatch User Manual RAID LV LD LD CH0 AID CH1 AID CH0 AID CH1 BID CH0 AID CH0 BID CH0 AID CH0 AID CH0 AI...

Page 88: ...ct Attached Storage Connection with Redundant Host Path HBA 1 HBA 0 CH0 BID CH1 BID CH1 AID CH1 AID CH1 BID CH0 AID CH0 BID RAID LV LD LD CH0 AID CH0 AID CH0 AID CH1 AID CH0 AID CH1 BID CH0 AID CH0 BI...

Page 89: ...r models With more hard drives over the SAS expansion links you can create more logical groups of drives Avail these logical partitions using more LUN numbers NOTE EonPath multi pathing software or Li...

Page 90: ...Direct Attached Storage Connection to Two Servers CH0 AID CH1 AID CH1 AID CH0 AID LV LD RAID LV LD NOTE If you would like a LUN a logical partition to be accessed by multiple hosts file locking or mu...

Page 91: ...Directly to iSCSI initiators software or hardware or via Gigabit Ethernet switches To servers equipped with iSCSI HBA preferably a hardware TOE TCP IP Offload Engine card and then to client stations w...

Page 92: ...orts must be configured into the same subnet Please note the following Use the Ethernet management port for management purposes only i e SANWatch or telnet console This Ethernet management port is not...

Page 93: ...ent Description RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE n...

Page 94: ...CH0 AID and CH0 BID LD assigned to controller A LD1 mapped to CH1 AID and CH1 BID LD assigned to controller A LD2 mapped to CH2 AID and CH2 BID LD assigned to controller B LD3 mapped to CH3 AID and C...

Page 95: ...witch VLAN1 VLAN2 Component Description RAID system iSCSI RAID managed by a single controller with 4 host ports HBA or NIC iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE...

Page 96: ...1 BID Ch2 AID Ch0 AID Ch3 BID EonPath EonPath Component Description RAID system iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TCP...

Page 97: ...rollers A and B to enable remote replication LD1 mapped to CH1 BID CH0 AID CH3 BID and CH2 AID LD has to be assigned to both controllers A and B to enable remote replication NOTE In the event of singl...

Page 98: ...ystem iSCSI RAID managed by redundant RAID controllers with a total of 8 host ports HBA iSCSI initiators preferably PCI E TOE cards GbE cables GbE network cables port trunking indicated by the blue ci...

Page 99: ...s can be created from drives in JBOD LD0 mapped to CH0 AID and CH1 BID LD has to be assigned to both controllers A and B to enable remote replication LD1 mapped to CH1 BID and CH0 AID LD has to be ass...

Page 100: ...controller with 4 host ports HBA or NIC iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cables port trunking indicated by the red circles Software Eon...

Page 101: ...l work in their respective speeds It maximizes the number of connections while keeping the optimum performance gained by the high speed FC link and FC switch FC NOTE To gain optimum performance make s...

Page 102: ...create a volume copy mirror pair for data protection but do not want to rely on slow management LAN cable connections In such case you may link the hybrid systems using iSCSI host ports If the distanc...

Page 103: ...length please contact your vendor The cable features include 28AWG x 8 pair 100ohm black UL approved lead free 50cm 120cm or 170cm cable lengths and connectors that can be secured to chassis using th...

Page 104: ...closures For dual controller systems each expansion port connects a RAID controller to a corresponding JBOD controller making fault tolerant links to different SAS domains There are two principles wit...

Page 105: ...xxx S12S J2000 R X S16F R1xxx S24F R1xxx X S16S J1000 R S16S J1000 R1 S16x R2xxx X S16S J2000 R Dual controller fault tolerant paths S24x R2xxx There is a rotary ID switch on every expansion enclosure...

Page 106: ...Connection Physical connections from RAID to JBODs C tr l St atus C BM Statu s CH0 CH1 CH2 CH3 IN OUT C tr lSt at us CBM Statu s CH0 CH1 CH2 CH3 C tr lSt at us CBM Statu s CH0 CH1 CH2 CH3 IN IN OUT OU...

Page 107: ...inishing the JBOD expansion connection A maximum of five 5 2U or 3U JBODs can be connected to RAID systems A maximum of three 3 4U JBODs can be connected to 2U and 3U RAID systems A maximum of two 2 4...

Page 108: ...g RAID enclosure Make sure a unique ID is configured on each JBOD according to the table so that the SAS WWN addresses of disk drives can be properly assigned RAID system firmware automatically manage...

Page 109: ...rted interface two phys drive routed across the backplane bo and then interfaced through a 4x wide e be continued in the event of a cable link or SAS JBOD controller failure Designation Description De...

Page 110: ...h RAID controller can be considered as managing eparate SAS Domain With the help of the port s hanism on MUX SAS Dom applie drives are used in a dual controller JBOD One expansion link connects JBODs...

Page 111: ...dual controller models a Y cable is provided in the package For single controller models a standard DB9 straight cable should be supplied by the user NOTE null modem may be required if you are using...

Page 112: ...drive trays whether or not they contain a hard drive have been installed into the system ost or external networking devices nding temperature nce all hard en properl the I O ports manageme Cable conne...

Page 113: ...atches the power socket and there are clip notches on both sides to hold the plug in place Simply plug To plug and perform the pinch action to release the clip notches on both sides while re is a dumm...

Page 114: ...ower cord connections 1 Remove p rds and cable clamps from the a y boxes 2 Com ith cable clamp ower co ccessor bine cable strap w 3 Attach cable clamps to the power cords by opening and enwrapping the...

Page 115: ...S16 S24 Series 5 Adjust the position barb anchor can be so that when a power plug is connected to system power the inserted into the anchor hole above the power socket 2U and 3U RAID models 2U Gxxxx...

Page 116: ...procedures below 1 Turn on the power switches to the on position for every PSUs power switches from left to right er On Procedure NOTE Make sure all power supply modules switches are turned on 2 Power...

Page 117: ...and the power on self test may take up to five minutes and the system fault LED may light up duri g the process The system fault LED will turn off after a successful boot up ocess refer to Front Panel...

Page 118: ...circle On steady green Cooling fan LED indicated by the red circle Off 2UL 2UL C 2U Rxxxx 3U 4U Be s ure every P SU should have thesame mark 3Y 405W Be s ure every P SU should have thesame mark 3Y 405...

Page 119: ...ing on the RAID system wait for the front panel LCD scr READY or No Host LUN Power On Self Test Please Wait System is performing a self test Power on Init Completed System power on self test is comple...

Page 120: ...ED for RAID Models on the controller module to check if there is still cached data in the DRAM if the LED is lid up in amber 3 wn Controller ed data using the LCD panel Use the Shutdo function to flus...

Page 121: ...r the system through the following features Firmware The RAID controller in the system is managed by a rt For more details see the Firmware manual in the CD ROM tor DS se system oring Features pre ins...

Page 122: ...the CD ROM SANWatch s Notification Manager notifies users or events through email MSN etc Notification Manager LEDs LED indicators notify users of system status events and failures LEDs are located on...

Page 123: ...N arrow keys to select viewing items In the bottom row of the main menu View and Edit Event Logs the most recent event is displayed ENT button 4 Used for browsing events To see detailed description of...

Page 124: ...g white indicates that there is active host drive channels traffic on the host drive channels OFF indicates that there is no activity on the 2 BUSY White 3 ATTEN Attention Red Red indicates that a com...

Page 125: ...Green e d r failure Green indicates that the system is powere properly Amb r Amber indicates that there is a powe in the system 3 Cooling fan Green Green indicates that the cooling fan is operating pr...

Page 126: ...ndicates that the system has encountered abnormal conditions 6 Rotary ID switch N A Allow users to set enclosure IDs when connected to JBOD expansion enclosure s 7 Mute service button N A Pressing les...

Page 127: ...side of ea eck the drive tray indicators to find the 1 2 r Status Name Colo 1 Drive Busy Blue Flas or read from the drive The drive is busy OFF indicates that there is no activity on the disk drive hi...

Page 128: ...C_Dirty Amber Am Cache Memory is dirty Errors occurred with cache memory ECC errors Data is being flushed from flash backup module to drive when power is restored Battery voltage is lower than 2 5V B...

Page 129: ...ash are present or flash has failed When lit it also OFF means BBU is not installed in a single controller CBM atus Green Amber modules Amber steady on indicates CBM failure meaning either BBU indicat...

Page 130: ...re validly linked to external d Blinking green indicates one of the 4 PHYs links OFF indicate 2 SAS Speed Green r Green indicates 6Gbps link speed Ambe Amber indicates 3Gbps link speed OFF indicates n...

Page 131: ...indicates connection established Flashing green indicates data activity 2 Link activity LED Green Off Off indicates connection not established Type II 1 2 Name Status Status Green Green indicates 1Gb...

Page 132: ...d A r mbe Amber indicates connection established 2 Link activity status LED Flashing O activity Flashing indicates data I 1 4 6 Hybrid iSCSI Ports 1 2 Name Color Status Green Green indicates 1Gb conne...

Page 133: ...s 1 4 7 10Gb iSCSI Host Port LED LED status Color Status Steady ON Green Steady green indicates a link has been established Flashing Green Flashing green indicates an active link Off Off Off indicates...

Page 134: ...hannel host ports Each of these ports has two LEDs for displaying the operating status Name Color Status 1 Link Green s Green indicates an established link Off mean a link is broken Green indicates 8G...

Page 135: ...SAS Link Status d Green OFF in icates all 4 PHYs are offline Green indicates a 6Gbps link Amber indicates a 3Gbps link 2 SAS Speed Status Green Amber icates that there is no connection OFF ind For 4p...

Page 136: ...o Replacing the Power Supply Module PSU Cooling Module LEDs 1 2 1 PSU Status LED Status Description G T r supply but the power swit reen he system is connected to powe ch has not turned on Flashing On...

Page 137: ...The power supply has not been turned on The PSU module LED will indicated by the blue arrow blink when the system is connected to a power source but not yet turned on Steady Green The PSU is operatin...

Page 138: ...g fan is op RED The cooling fan has failed 1 5 2 4U RAID System Cooling Module LED Be sure every PSU should have the same mark 3Y 405W Be sure every PSU should have the same mark 3Y 405W Be sure ever...

Page 139: ...utton Alarms and I2C Bus ction circuitri If the system administ m and t rectify the pr on the front panel and the Alarm beep pattern is descri he bed in t Troubleshooting Guide included in the CD ROM...

Page 140: ...tion using the Export NVRAM function on the LCD panel RAID model No Ready Ent View and Edit Logical Drives System Functions Ent Mute Beeper Controller Maintenance Ent Ent Export NVRAM to Export NVRAM...

Page 141: ...Ent Import NVRAM include password except password Ent Import NVRAM in progress View and Edit Logical Drives System Functions Mute Beeper Import NVRAM from reserve space Export NVRAM to reserve space C...

Page 142: ...replacements Whe e Forcing or n inserting a removable module do not use excessive forc slamming a module can damage the connector pins either on the module itself or on the backplane The following co...

Page 143: ...Controller firmwares MUST match so before you replace a controller in a dual re of the operational controller matches the repl state its firmware version with a label on the packaging To find out the...

Page 144: ...nt Press and hold the Enter Ent button for 2 seconds ter Press the up and down arrow to scroll to the menu you are af 1 Prepare a clean static free work pad or container to place the controller 2 Repl...

Page 145: ...board edge connectors are engaging the backplane Push the ejection levers upward indicated by the blue arrows and fasten the retention screw on the ejection levers 7 Reattach all the cables 8 For sin...

Page 146: ...ngs refer to the illustration below may use the following options RAID model No Ready Ent Ent Ent Ent Import NVRAM include password except password Ent Import NVRAM in progress View and Edit Logical D...

Page 147: ...patible DRAM module Reusing the DRAM module removed from a failed controller is not recommended unless you have a similar RAID system to test its integrity Installing the DIMM Module 1 Remove the cont...

Page 148: ...to the socket The side clips will close automatically and secure the positions Align the DIMM module with the socket and firmly push th DIMM module into the socket 6 If applicable Reinstall the BBU mo...

Page 149: ...ent of a power failure the combination of BBU FBM on volatile flash storage can store the data indefinitely n WARNING Make sure you have the replacement module s on hand before you attempt to replace...

Page 150: ...lied by your distributor Use of battery se of used BBUs at authorized battery disposal sites only t temperature reading exceeding the pre set threshold T circuits will enter a low power and self prote...

Page 151: ...s Type II controller systems 3 the top cover unscrew For type II controller systems to separate the BBU from the screws shown in the following illustration BBU 4 Install the replacement module and fas...

Page 152: ...from the FBM 5 Use your finger nails if the FBM does not easily disengage Once disengaged the flash module will pop up You can then remove it from the socket 5 Insert the replacement FBM into the sock...

Page 153: ...ollowing indicators PSU status LED locations blue circles Replacing the P 2UL 2U Rxxxx 3U 4U B e sure every P S U should have the sam e m ark 3Y 405W B e sure every P S U should have the sam e m ark 3...

Page 154: ...r an extended period of time The failed spare redundant PSU should be replaced as soon as possible To replace a PSU follow these steps 1 Power off the system turn off the PSU and unplug the power cord...

Page 155: ...e sides of the handle can snap e to engage the back end connectors Push the handle downwards to secure the module onto the metal anchor pins 2 placed along the interior walls of the PSU slot Push the...

Page 156: ...connect the PSU from the backplane connectors Once dislodged gently pull the PSU module out of the system If the system is mounted in a rackmount rack use another hand to support its weight while remo...

Page 157: ...he sides of the handle can snap U wards to secure the module onto the metal anchor pins 2 on the interior walls of the PSU slot Push the PS into chassis and when you feel the contact resistance pull t...

Page 158: ...e m ark 3Y 405W B e s ure ev ery P S U should have t he sam e m ark 3Y 405W CH0 CH1 CH0 CH1 d gracefully disconnect the PSU from the backplane connectors Once dislodged gently pull the PSU module out...

Page 159: ...h the PSU onto the metal anchor pins 2 on the interior walls of the PSU slo into chassis and when you feel the contact resistance pull the handle upwards to secure the module Secure the PSU to the sys...

Page 160: ...tors 2U Rxxxx 3U Be s ure every P SU should have thesame m ark 3Y 405W Be s ure every P SU should have thesame m ark 3Y 405W Be s ure every P SU should have thesame m ark 3Y 405W CH0 CH1 CH0 CH1 4U 2U...

Page 161: ...enter and then pull the cooling module out of the chassis 2 Install the replacement module by pushing it into the module bay When fully inserted the retention latches will hold the module in place 3 A...

Page 162: ...the accumulated heat can damage the system 1 Use no one hand to push the retention latch to the side while using a ther hand to hold and pull on the fan module extraction handle 2 Once released from...

Page 163: ...e Carry them only by the edges and avoid touching their circuits part and interface connectors To replace a hard drive follow these steps 1 Identify the drive tray Use the firmware utility SANWatch or...

Page 164: ...spring handle will pop out 4 Remove the drive tray Pull the tray one inch away from the enclosure Wait for at least 30 seconds for the disk drive to spin down and then gently withdraw the drive tray f...

Page 165: ...ose the front bezel 7 Insert the drive tra 8 Lock the drive tray Turn the bezel lock to the vertical orientation locked position using a flat blade screwdriver Do not push the bezel lock while turning...

Page 166: ...s of the chassis as entioned previously in section Internal Backplane m The internal backplane cont ns logic level and power paths Thermal 2 rd contains no user serviceable components when damaged you...

Page 167: ...SU 0 lights up RED indicating failure and normally you would order a new PSU to replace the failed one If you have replaced the failed PSU and find that the status LED still lights up RED then there i...

Page 168: ...running but remember to fill up all module slots after swapping them around empty module slots will interrupt airflow 4 As a faulty backplane board may affect the system in a variety of ways performa...

Page 169: ...t is a new enclosure you need please order the exact same model s enclosure Important same model enclosure backplane board will have the same embedded license number so it is essential for you to orde...

Page 170: ...4 Series 10 Once your storage pool has been confirm is indeed back online you may restore your original settings please refer to Replacing System Configurations in the SANWatch User Manual or you can...

Page 171: ...e SAS SFF 8088 host ports Host Channels Multiple SAS PHYs logically combined into 2 host channels per controller Drive Interface channel Supports 12 16 24 channels of 3 6Gbps SAS or SATA II SATA III S...

Page 172: ...Intel chipset Hardware XOR Yes Real time Clock ng For event messages with time record and task scheduli Configuration rough the lished network connection ernet Text based firmware embedded utility ove...

Page 173: ...nclosure Management ia I 2 C interface Yes Automatic Drive Failure Detectio Yes n Automatic Rebuild on Spare Driv Yes es Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Manual and Autom...

Page 174: ...to controll 2 er Over temperat e Protection Auto shutdown when lost cooling or exceeded ambient temperature over voltage protection is also ur available PSU specifications described above may not rep...

Page 175: ...er voltage protection is also available 1 7 2 Dimensi S12 series ons Dimensions Without chassis ears With chassis ears protrusions protrusions Height 88m mm m 89 Width 446mm 481 6mm Length 514mm 531 6...

Page 176: ...With Altitude 000ft Packaged Sea level to 40 000ft Operating Sea level to 12 Shock Half sine lse width Non operating 15G half sine 11ms pulse width Operating 5G half sine 11ms pu Random Operating 5 t...

Page 177: ...ut Models Interface S12 16 24F Fibre brid S16S R G2242 4 SAS iSCSI S12 16 24E S12 S16 JBOD S16F Hy Fibre iSCSI S12 16 24S RAID Fibre Host Port GbE Host Port SAS Host Port SAS Expansion Port DB 9 Seria...

Page 178: ...tion 2 Two wire serial ID interface data line SDA 5 MOD_DEF 1 Module definition 1 Two wire serial ID interface clock line SCL 6 MOD_DEF 0 Module definition 0 Grounded in module module present indicato...

Page 179: ...EonStor EonStor DS S12 S16 S24 Series 16 VCCT Transmitter power 3 3V 17 V Transmitter ground EET 18 TD Transmitter DATA In 19 TD Inverse Transmitter Data In 20 VEET Transmitter Ground 179...

Page 180: ...he Mini SAS host ports c F 8088 specification omply with the SF Pin Name Pin Name A1 GND B1 GND A2 RX0 B2 TX0 A3 RX0 B3 TX0 A4 GND B4 GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GND A8 RX2 B8 TX2 A9 RX2...

Page 181: ...iSCSI Host Port Pin out Pin Name Pin Name 1 BI_DA 5 BI_DC 2 BI_DA 6 BI_DB 3 BI_DB 7 BI_DD 4 BI_DC 8 BI_DD NOTE Automatic MDI MDI X Crossover Crossover mplemented internally at hub or can be i switch...

Page 182: ...ct 6 DSR1 Data Set Ready 2 RXD1 Receive Data 7 RTS1 Request to Send 3 TXD1 Transmit Data 8 CTS1 Clear to Send 4 DTR1 Data Terminal Ready 9 RI1 Ringing indicator 5 GND Ground The DB 9 to DB9 Y cable co...

Page 183: ...EonStor EonStor DS S12 S16 S24 Series 1 7 8 Ethernet Management Port Pin Name Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 183...

Page 184: ...h the SFF 8088 specification SAS SFF 8088 Expansion P RAID Controller JBOD Controller Pin Name Pin Name A1 GND B1 GND A2 RX0 B2 TX0 A3 RX0 B3 TX0 A4 GND B4 GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GN...

Page 185: ...essory Fibre Host RAID Models e details are shown below Description SFTP CAT5E Ethernet cable Color black Connector 8P8C plug covered by metal shield Cable type roun 4P braided wire OD 6 2mm This shie...

Page 186: ...1995 A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC 61000 4 8 1993 A1...

Page 187: ...ST NOT be metallica connect to the OSP or its aces are designed for use as wiring These interf intra building interfaces on as described in ly Type 2 or Type 4 ports GR 1089 CORE Issue 6 from the expo...

Page 188: ...stalling the Earth Lead Kit fo Groundi Item Description Quantity A Grounding cable 1 B Ground screw 6 32 1 4 inch with star shaped washer 2 C M5 cage nut 1 Internal diameter Externa A Internal diamete...

Page 189: ...mmended to install the earth lead kit once the enclosure stalled into the cabinet To install att d cable to the enclosure and secure it with the dedic you power on your system has been in ach one end...

Page 190: ...he enclosure and cabinet post 2 A supplied 14AWG Gauge wire used for grounding should be indicated also in this section 3 Grounding Kit Contents please refer to the above installation kit and procedur...

Page 191: ...r to the hardware manual that came with the system for detail installation procedures If you are unable to locate clear instructions on installing your enclosure please contact Technical Support The t...

Page 192: ...Slide Rail Installation Guide 192 1 8 2 EonStor Series Model Kit 9272 9273 9279 9373 S12F G1842 v S12F R1840 v S12S J1000G v S12S J1002R v S16F series v S16S J1000R S 1 v S24F series v...

Page 193: ...modules FBM and or BBU after the enclosure has been mounted nti static wristband before nd during the installation procedure d to plug the system into two different po er sources eg into a et and anot...

Page 194: ...components in the following order 1 Rackmount rails onto the enclosure rack cabinet 2 Enclosure onto the cabinet 3 Hard drives into drive trays 4 Drive trays with or witho 5 If BBU FBM were purchased...

Page 195: ...below 72CESlide28 0030 IFT 9272CESlide36 0030 The following table shows all accesso IFT 9272CSlider28 36 0010 rackmount rail install enclosures 21 28 5 and 25 5 36 deep racks resp 2 Kit Contents Item...

Page 196: ...ation of the IFT 9272 rack mount slide rail begins with determ e rack the system will be installed Once determined attach four M5 clip nuts 09 to ach front rack posts and two M5 clip buts to each rear...

Page 197: ...04 02 Adjust slide rail lengths 3 Fasten two M5 x 10mm truss head screws 06 through the middle two screw holes on the front side of the slide brackets to the middle two clip nuts on the front rack po...

Page 198: ...ach inner bracket The inner brackets will protrude 75mm from the rear end of the chassis 01 08 Attaching inner brackets 6 Gently lift the subsystem so that the inner brackets 01 on the chassis can be...

Page 199: ...e the subsystem enclosure in the server rack by fastening two M5 x 30mm pan head screws on each side through the enclosure forearm handle 07 07 Secure screws on side ears of system to finalize 9272CES...

Page 200: ...kit it is designed for 3U enclosures 24 32 and 26 36 deep racks respectively 1 8 5 IFT 9273 Kit Contents Th Item Description Quantity 01 Left L shape rail 1 02 Right L shape rail 1 03 Extension brack...

Page 201: ...e rail begins with determining the p u osition where the system is going to be installed Insert clip nuts 07 if your rack has n threaded holes 1 2 3 4 5 6 7 8 9 3U 07 1U 2U 2 Determine the length of t...

Page 202: ...the slide rail onto the rack 4 Using three flat head screws 09 on each side attach the interline sheet 04 to the back of the enclosure forearm handles 04 09 09 09 Attaching the interline sheet 5 The i...

Page 203: ...he enclosu onto the slide rails Use two 32 x 12mm flat head screws 09 on each end to secure the 6 At the end of the L re enclosure onto the slide rails 09 Securing the enclosure onto the slide rail 7...

Page 204: ...IFT 9273CSlide32 36 0100 Slide Rail Kit 10 10 Screws on the forearm securing the enclosure onto the rack 204...

Page 205: ...installation kit It is designed for 36 deep racks 1 8 7 IFT 9279 Kit Contents Item Description Quantity 01 Rackmount rail assembly right side 1 02 Rackmount rail assembly left side 1 03 Cross recess...

Page 206: ...indicated by the blue circle sing M5 flathead screws 04 must match on front and rear posts Place two cage uts 06 on the two outer most holes of the front post between the 06 04 04 Rear rac Front rack...

Page 207: ...IFT 9279CSlider36 Slide Rail Kit R 05 05 07 07 07 07 Attach filler plates to the enclosure 207...

Page 208: ...ed by the blue arrow and circle on the sides of RAID JBOD enclosures 3 enclosure 55 lb 25 kg Install the enclosure into the rack 4 Secure the enclosure to the front rack posts using four M5x30 cross r...

Page 209: ...tem Description Quantity 01 Mounting bracket assembly L shape left side 1 02 Mounting bracket assembly L shape right side 1 03 Inner glide 2 04 Screws cross recess round head M5x30 4 05 Cross recess t...

Page 210: ...ind ed by the b shown in the top view illustration tion Procedure 1 The installation begins e enclo flathead scre rotruding e icat lack arrow is bent inward as Rear of enclosure 07 03 Top view Side v...

Page 211: ...your enclosure dimensions 05 08 05 2U screw rackmount position 05 08 05 3U screw rackmount position 05 05 4U screw rackmount position 3 When adjusting the slide rail assembly to its appropriate length...

Page 212: ...rear post and secure the front and rear us runner indicated by the blue arrow and catch latch indicated by the black arrow is to meet with the inner glides ing M5x0 9mm screws 05 Slide Front rack post...

Page 213: ...to the rack place the enclosure on the installed rails and slide it into the rack until the front ears of the enclosure meets the front rack posts Mounting the enclosure into the rack cabinet 7 Secure...

Page 214: ...IFT 9373CSlider36 Slide Rail Kit 03 03 Securing the enclosure with screws in the front and rear forearm area 214...

Page 215: ...Remove the screws from both sides of the enclosure s ears Shown above in step 8 2 Pull the enclosure out until it is stopped by the release latch 3 Use both hands to support the enclosure weight and u...

Page 216: ...system is in operation Module and drive bays must not be empty They must have a dummy cover plate in l airflow e Allow 18 20cm of clearance space at the rear of the enclosure for ventilation Avoid tou...

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