Table 11. Fault Messages (continued)
Fault Message
Operator
Correctable?
Explanation
Solution
SECURITY CODE VIOLATION
No
Security Key does not match
emulation.
Contact your InfoPrint
Solutions Company service
representative.
SECURITY KEY NOT
DETECTED
No
The security key is not
present or has failed.
Contact your InfoPrint
Solutions Company service
representative.
SENSOR CALIBRATION
PASSED
N/A
Status message: displays
when the Transport
calibration is successful.
No action required.
SERVICE MENU
<first service test>
N/A
Non-error status message.
No action necessary.
SF ERROR
Yes
Structured Field Error.
Application software has
violated structured data field
parameters.
Not a printer problem. Have
the system administrator
correct applications data or
configuration.
SHUT DRVR CIR*
SEE USER’S MANUAL
No
The shuttle driver circuit on
the controller board is
drawing too much current.
Power down and contact your
InfoPrint Solutions Company
service representative.
SHUTL OVR SPEED*
No
The shuttle is running over
speed.
Contact your InfoPrint
Solutions Company service
representative.
SHUTTLE STALL
Yes
The shuttle is not moving.
Set the platen lever to match
the thickness of paper, but not
too tightly. Check and adjust
the platen gap. Inspect the ink
transport media mask for
deformation that snags and
interferes with shuttle
movement. If fault source is not
apparent, contact your
InfoPrint Solutions Company
service representative.
SHUTTLE TYPE NOT
SUPPORTED*
No
The shuttle type was not
detected at power-up.
Contact your InfoPrint
Solutions Company service
representative.
STACK UNDERFLOW*
No
Firmware error on the
controller board.
Contact your InfoPrint
Solutions Company service
representative.
TABLE MISMATCH
DOWNLOAD AGAIN
Yes
Indicates that the software
update has failed and should
be reloaded.
Power off the printer.
Download the program again
from the beginning. If the
message appears again, contact
your InfoPrint Solutions
Company service
representative.
248
InfoPrint 6500-V User’s Manual
Summary of Contents for 6500-v05
Page 1: ...InfoPrint 6500 V Line Matrix Printers User s Manual Cabinet and Pedestal Models S550 1002 01...
Page 2: ......
Page 3: ...InfoPrint 6500 V Line Matrix Printers User s Manual Cabinet and Pedestal Models S550 1002 01...
Page 10: ...viii InfoPrint 6500 V User s Manual...
Page 12: ...x InfoPrint 6500 V User s Manual...
Page 14: ...xii InfoPrint 6500 V User s Manual...
Page 38: ...Figure 8 Configuration Main Menu continued 22 InfoPrint 6500 V User s Manual...
Page 57: ...Figure 16 6500 Series Main Menu Configuration continued Chapter 4 The Configuration Menus 41...
Page 58: ...Quick Setup Menu Figure 17 Quick Setup Menu 42 InfoPrint 6500 V User s Manual...
Page 59: ...Figure 18 Quick Setup Menu continued Chapter 4 The Configuration Menus 43...
Page 74: ...Twinax Interface Menu Figure 22 Twinax Interface Menu 58 InfoPrint 6500 V User s Manual...
Page 75: ...Figure 23 Twinax Interface Menu Print Language Chapter 4 The Configuration Menus 59...
Page 83: ...Coax Interface Menu Figure 24 Coax Interface Menu Chapter 4 The Configuration Menus 67...
Page 84: ...Figure 25 Coax Interface Menu Print Language 68 InfoPrint 6500 V User s Manual...
Page 97: ...Figure 28 5250 Interface Menu Print Language Chapter 4 The Configuration Menus 81...
Page 104: ...Figure 30 3270 Interface Menu Print Language 88 InfoPrint 6500 V User s Manual...
Page 152: ...Figure 48 IPDS Configuration Menu Print Language 136 InfoPrint 6500 V User s Manual...
Page 158: ...ANSI Figure 49 ANSI Emulation Menu 142 InfoPrint 6500 V User s Manual...
Page 173: ...Code V Emulation Menu Figure 52 Code V Emulation Menu Chapter 4 The Configuration Menus 157...
Page 188: ...Figure 58 pSeries Emulation Menu Print Language 172 InfoPrint 6500 V User s Manual...
Page 197: ...Print Format Menu Figure 61 Print Format Menu Chapter 4 The Configuration Menus 181...
Page 224: ...208 InfoPrint 6500 V User s Manual...
Page 266: ...250 InfoPrint 6500 V User s Manual...
Page 282: ...266 InfoPrint 6500 V User s Manual...
Page 288: ...272 InfoPrint 6500 V User s Manual...
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Page 340: ...Printed in USA S550 1002 01...