InfoPrint 6500-v05, User Manual

Page: 263 / 340

Table 11. Fault Messages (continued)
Fault Message
Operator
Correctable?
Explanation Solution
ONLINE
CU TIMED OUT No Controller unit timed out. Contact your InfoPrint
Solutions Company service
representative.
OPERATOR MENU
<first menu item>
N/A Non-error status message. No action necessary.
OPERATOR MENU LOCKED N/A Non-error status message. No action necessary.
OPERATOR MENU
UNLOCKED N/A Non–error status message. No action necessary.
P00 ERROR:SYSTEM FAULT Yes Firmware error on the
controller board. Cycle power. Run the print job
again. If the message appears,
download the emulation
software again. If the message
appears again, contact your
InfoPrint Solutions Company
service representative.
P05 DIAGNOSTIC TEST
PASSED N/A Non–error status message. No action required.
P17 SECURITY VIOLATION No Security code of PAL on
controller board does not
match code of firmware on
the controller board. Contact your InfoPrint
Solutions Company service
representative.
PA1 SELECTED N/A Attach status message. No action necessary.
PA2 SELECTED N/A Attach status message. No action necessary.
PAP FD DRVR CIR*
SEE USER’S MANUAL
No Paper Feed Driver Circuit.
The paper feed driver circuit
on the controller board is
drawing too much current. Contact your InfoPrint
Solutions Company service
representative.
PRINTER UNDER REMOTE
CONTROL Yes Indicates that remote
management software has
control of the printer. No action necessary
QUEUE OVERRUN No In CT Twinax emulation, the
print buffer has overflowed. Contact your InfoPrint
Solutions Company service
representative.
READY N/A Printer state message: printer
is online and in
communication with host. No action necessary.
RESETTING...PLEASE WAIT N/A Status message: the printer
finished loading the program
into flash memory and is
automatically resetting itself. No action required.
RESTORING BOOT CODE N/A Normal download
initialization message. No action required.
RIBBON INK OUT
CHANGE RIBBON Yes RibbonMinder has
determined that the ribbon is
out of ink. Message appears
only when the CDP feature
has been disabled. Replace the ribbon and verify
ribbon life is reset to 100%.
Chapter 7. Routine Service and Diagnostics
247