InfoPrint 6500-v05, User Manual

Page: 250 / 340

Table 11. Fault Messages (continued)
Fault Message
Operator
Correctable?
Explanation Solution
B20 STATUS: 00%
DOWNLOAD MODE N/A Status message informing the
operator that software is
being downloaded. No action required.
B21 STATUS:
PRINTER RESET N/A Status message informing the
operator that the printer is
undergoing a system reset. No action required.
B22 ERROR:
DECOMPRESS SIZE* No Flash memory has not
passed boot initialization
tests. Contact your InfoPrint
Solutions Company service
representative.
B23 ERROR:
DECOMPRESS CKSUM* No Flash memory has not
passed boot initialization
tests. Contact your InfoPrint
Solutions Company service
representative.
B30 - STATUS:INITIALIZING N/A Status message informing the
operator that software is
being downloaded through
one of the printer’s I/O ports
using the two-key download
activation. No action required.
B35 STATUS:
WAITING FOR EC STATUS Yes Status message: the DC on
the controller board is
waiting for communication
with the EC. If this message
does not clear within a few
seconds there is an electrical
or electronic problem on the
controller board. Cycle power. If the message
still appears contact your
InfoPrint Solutions Company
service representative.
B40 ERROR: SDRAM
EEPROM CKSUM BAD* No Flash memory has not
passed boot initialization
tests. Contact your InfoPrint
Solutions Company service
representative.
B41 ERROR: DIMM
MEMORY NOT SDRAM* No The DRAM DIMM installed
on the controller board is not
Synchronous DRAM
(SDRAM). Contact your InfoPrint
Solutions Company service
representative.
B42 ERROR: SDRAM
ROWS NOT ALLOWED* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B43 ERROR: SDRAM
TOO MANY BANKS* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B44 ERROR: SDRAM
NOT 64 BITS WIDE* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B45 ERROR: SDRAM
IS WRONG VOLTAGE* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B46 ERROR: SDRAM
HAS MIXED SIZES* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
B47 ERROR: SDRAM
LARGER THAN 256M* No Printer boot initialization
tests detect incorrect
SDRAM. Contact your InfoPrint
Solutions Company service
representative.
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InfoPrint 6500-V User’s Manual