InfoPrint 6500 Series, User Manual

Page: 243 / 360

Fault Correction Procedure
243
5. Run your print job again. If the fault message reappears, turn off power to
the printer, then call your InfoPrint service representative. Otherwise, no
further attention is required.
The following table explains each fault message and offers suggestions for
correcting the fault condition.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
001 END OF FORMS
LOAD FORMS
Yes Printer is out of paper. Load paper. Refer to the
InfoPrint 6500 Line Matrix
Printers: Quick Start Guide
.
002 FORMS JAMMED
CLEAR AND RELOAD
FORMS
Yes No paper motion. Clear paper jam and reload
paper. See the
InfoPrint
6500 Line Matrix Printers:
User's Manual.
Reset
platen lever.
003 FORMS EJECTED
PRESS EJECT/RESTORE
Yes Non–error status
message. Press Eject/Restore key
to return paper to print
position.
004 VIEW FORMS
PRESS VIEW KEY
Yes Non–error status
message. Press View key to return
paper to print position.
006 HOST SYSTEM
REQUESTS ATTN Yes Host attention
message. The host computer or
printer controller requires
attention.
007 FM HEADER ERROR No Frame Header Error.
Application software
has violated header
parameters. Contact your system
administrator.
008 HOLD PRINT TIMEOUT
PRESS START
Yes Printer was off–line
more than 10 minutes
and the “Intervention
Required” parameter
is set to “Send to
Host.” Press Start to put printer in
READY state.
009 INVALID KEY PRESS Yes Appears briefly if an
inactive key is
pressed in current
print mode. Re–enter the value, or
press the correct key.