InfoPrint 6500 DBCS, User Manual

Page: 149 / 230

Fault Correction Procedure
149
191 SECURITY CODE
VIOLATION No Security Key does not
match emulation. Contact your InfoPrint
service representative.
192 SECURITY KEY NOT
DETECTED No The security key is not
present or has failed. Contact your InfoPrint
service representative.
194 INCOMPAT. E-NET NIC
REPLACE NIC
No The Ethernet installed in
the printer is not the
correct part number for
the 6500-D printer. Contact your InfoPrint
service representative.
195 INCOMPAT. WLAN NIC
REPLACE NIC
No The wireless Ethernet
installed in the printer is
not the correct part
number for a 6500-D
printer. Contact your InfoPrint
service representative.
200 SOFTWARE ERROR*
RECYCLE POWER
No Application software
tried to perform an illegal
printer function or
damaged logic circuits
were detected on the
controller board. Contact your InfoPrint
service representative.
301 RIBBON INK LOW
INSTALL NEW IPS RIBBON
Yes Message is displayed
when RibbonMinder
feature is enabled and
ribbon ink reaches 2%
level. Install a new InfoPrint
ribbon.
302 EXCESSIVE RIBBON
WEAR
INSTALL NEW IPS RIBBON
Yes Displayed when ribbon
reaches end of life,
whether RibbonMinder is
enabled or not. Install a new InfoPrint
ribbon.
303 BARCODE NOT
DETECTED
INSTALL NEW IPS RIBBON
Yes No barcode seen on the
ribbon spool. Indicates
missing label or
damaged sensor. Install a new InfoPrint
ribbon.
304 BARCODE DAMAGED
REVERSE RIBBON
SPOOLS
Yes Barcode detected, but
not complete. Reverse the ribbon
spools.
305 OLD RIBBON
DETECTED
INSTALL NEW IPS RIBBON
Yes Ribbon was previously
declared end of life on
the installed machine. Install a new InfoPrint
ribbon.
306 UNKNOWN RIBBON
INSTALL NEW IPS RIBBON
Yes Ribbon was not an IPS
coded barcode. Install a new InfoPrint
ribbon.
Table 8: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution
Fault Messages