infobit iCam P11, User Manual, Page: 45 / 47

35
Color Gray
10. AFTER-SALES SERVICE
Dear users, in order to ensure that you fully enjoy our quality service, please read the following
product service articles carefully.
Limited warranty and lifetime maintenance services are provided.
1. Limited warranty period is 12 months from the date products leaving factory. During the limited
warranty period, you will enjoy free service of repair service expect caused by man-made
malfunction.
2. Outside the limited warranty period of 12 months, damaged products need be paid for their
repair service.
Maintenance response time
1. 24-hour response service will be provided from the day defective products been sent back.
2. To ensure timely response or repair service, before sending defective product(s) back, please
contact relevant sales person in advance and then send the product(s) back according to returning
instructions provided.