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Troubleshooting
DS2 Docking Station
252
INDUSTRIAL SCIENTIFIC
Version 9.1 (P/N: 17112798)
14.4. DSS Issues
Situation Explanation/Solution
Upload to iNet fails
Internet connection failure. Contact your network
administrator.
Verify that the correct Company Password and URL
have been configured in the DSSAC.
DSSAC clients and IDS cannot
connect to the DSS
Verify that the server is running and is connected to the
network.
For DSSAC clients, ensure that the correct server IP
address is specified in the Login dialog box.
For IDSs, verify that the correct server IP address is
configured by checking the Information screen from the
IDS menu. DSS does not communicate with IDSs
Verify that the DSS has a fixed IP address, and that
DHCP is running to assign IP addresses to the IDSs.
Bump and/or Calibration
certificates are blank when
printed using the Auto Print
feature
Verify the version of Internet Explorer that is being
used. The DS2 requires version 6.0 or later. Earlier
versions may print blank bump and calibration
certificates.
NOTE:
Also see the
Planning and Installation Guide to DS2 Docking Station
for DSS
troubleshooting tips.