Incredible Technologies Golden Tee 2017 Page 61 Installation Manual And User'S Manual Download

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Golden Tee LIVE™

Version 9/16

Page 57

HDTV Audio Problems

Symptom

Probable Cause

Solution

No Audio

RCA audio cable is not connected
to the system box or HDTV

Connect the RCA audio cable to the
system box and then to the proper
input on the HDTV.

RCA audio cable is connected to
the wrong audio input of the HDTV

You must connect the audio cable to
the matching video input selected.
For example: If you are using
Component 1 the audio must go to
Component 1.

HDTV audio is muted

Turn the mute off in the HDTV
menu.

Volume is turned down on the
monitor or game sounds are set too
low.

Adjust the volume on the game to
75% and then adjust the game
volume to your desired level.

Low volume

Volume is turned down on the
monitor or game sounds are set too
low.

Adjust the volume on the game to
75% and then adjust the game
volume to your desired level.

Scratchy or distorted audio

Poor cable connection RCA cable

Be sure the RCA audio cable is
securely and entirely connected the
mating connectors.

Error Messages

Symptom

Probable Cause

Solution

Most on screen error messages
explain themselves.

Multiple

Follow the onscreen instructions.
Many times turning the game off for
ten seconds and then turning it back
on will solve the error.

Flash code 6 on I/O Board Diode
D102

CID is not connected or is
defective

Check the USB cable connection.
Swap with a known good cable. Call
IT Service for further assistance.

Please turn game off, then connect
Cabinet Identification Device (CID)
then turn game back on.

CID is not connected

Connect CID to the Nighthawk
System Box via USB cable.

CID cable is defective

Try or swap with a known good USB
cable.

If LED is not flashing – Call I.T.
Service

IT service will instruct you what to
do.

Flash code 1 on I/O Board diode
D102

This indicates to USB connection
fail from System Box to I/O Board.

Connect USB Cable.

Please turn game off, Then
connect USB I/O Board and then
turn game back on.

USB cable is not connected

Connect the USB cable.

USB cable is Defective

Try with a known good USB cable.

I/O Board has no power
connection.

Verify power to the I/O Board.

I/O Board is defective

Swap with a known good I/O Board.
Possibly bad. Call I.T. service.

Summary of Contents for Golden Tee 2017

Page 2: ...ETURN POLICY 90 day warranty on all electronic components All warranty periods begin on the date of purchase from Incredible Technologies Inc There is a minimum 75 00 service charge for all non warranty repairs or returns For all servicing return to Incredible Technologies Inc ANY non factory repair or attempted repair voids warranty RETURN MERCHANDISE AUTHORIZATION All returned merchandise must h...

Page 3: ...IT reserves the absolute right at its sole discretion to terminate the operation of any GT Cabinet upon which an unlicensed Update has been installed If Licensee wishes to restore such a GT Cabinet to operating condition without acquiring a new License for the Update IT will roll back that GT Cabinet at no charge to the Licensee to the Prior Version upon return at Licensee s expense of the require...

Page 4: ...e operation of any GT Cabinet upon which an unlicensed Update is installed If Licensee wishes to restore such a GT Cabinet to operating condition without acquiring a new License for the Update IT will roll back that GT Cabinet at no charge to the Licensee to the Prior Version upon return at Licensee s expense of the required hardware to IT s service center 6 Governing Law and Jurisdiction The vali...

Page 5: ... Check 9 Apply Power 9 General Cabinet Maintenance 10 Care and Cleaning of Rubber Bumper 10 Nighthawk Air Filter 10 Trackball Maintenance 10 Care and Cleaning of Cooling Fans and Vents 10 SHOWPIECE Cabinet Update Repair Procedures 11 Keypad 11 System Box 11 I O Board 11 Cash Vault 12 Control Panel 13 Speakers 14 Antenna 15 Card Reader 15 ONLINE KIT CONTENTS 16 Kit Installation 16 Recommended Tools...

Page 6: ...ttons 25 Connect Coin Door Lamps 25 Connect the Trackball 25 Connect Antenna 25 Connect Audio Cables 25 Connect the USB Cable 25 Connect High Definition Television 25 Connect I O Power Cable 25 Check All Connections 25 Marquee Installation 26 Lighted Marquee 26 Final Connections 27 Coin Doors Test Switch and Volume Control 27 Initial Power Up 27 Golden Tee LIVE System Setup Menus 28 System Setup M...

Page 7: ...ix A Troubleshooting Guide 53 Appendix B Input Output Connections I O Power Trackball etc 59 Appendix C Replacement Part Numbers 60 Appendix D System diagrams 62 Appendix E 67 Appendix F Informational Guides 69 Wireless Signal Strength and Antenna Guide 69 Collections Guide 70 Income Split Guide 71 Player Wallet Guide 72 Golden Tee LIVE Revenue Guide 73 Accounting for the Various Revenue Types 73 ...

Page 8: ...d during installation Some game features will not be available if the unit is not properly registered to ITNet If you REMOVE any online games from your route even temporarily please fax in an updated ITNet Game Registration Form Appendix G to 847 870 0120 and check the UNREGISTER box This will remove the game from the online Find a Game app so players are not disappointed when visiting that locati...

Page 9: ...d two rear leg levelers installed Adjust the levelers as necessary to level and stabilize the game MOUNT MAIN SCREEN DISPLAY Position the Showpiece cabinet in front of an HDTV Incredible Technologies recommends either a 720p or 1080p flat panel HDTV from 42 or larger The HDTV is intended for use with the Showpiece Integrated Stand Model 304S but can also be mounted to a wall Be sure that the top o...

Page 10: ...hthawk System Box DIP Switch Settings for HDTVs The DIP switch settings in your Showpiece cabinet have been factory set to accommodate a 1080p HDTV connected through HDMI cables DIP switch bank Sw201 on the I O Board controls the video resolution for the main monitor If using a DVI D or VGA connection or for different resolutions such as 720p use this chart Notes A reboot is required when changing...

Page 11: ...the proper HDMI input on your television Set Up Your HDTV Refer to the HDTV manual to adjust the video signal to match the correct input for your game Selecting the correct input is commonly found from a system menu accessed from the remote or an Input Select button on the HDTV Audio Connections for HDMI The HDMI cable will also supply audio to the speakers on your HDTV See Audio Video Connections...

Page 12: ...202 DIP swit e display o HDMI Con he back of th the HDTV GA for a prima o view second port when the g the VGA por g the main m perator Adjust nitor Settings to adjust the is commonly Version es Inc All Rights R are the properties ARY M ideo outputs NITOR y monitor whi rds from worl ertising scree ort a second m of your playe how the main sing a 16 9 co or requires a box to the dig tch settings on ...

Page 13: ...an use the Player Control Test by pressing the System Setup button inside the coin door and entering the System Tests Menu Make sure all of the controls work Checking the Wireless Connection Signal Strength There are two ways to check the signal strength of your wireless connection First you can power the game off and on A signal meter will appear in the lower right corner of the game s boot up sc...

Page 14: ...mply needs to be cleaned of any accumulated dust and debris See page 13 for Trackball Replacement To access the inside of the trackball remove the 6 Phillips head screws that hold the trackball together and remove the top cover Clean out any dust and debris inside the trackball Polish the rollers and remove any foreign material that may be on the rollers Do not lubricate the bearings as this will ...

Page 15: ...ff the screws and up out of the cabinet System Box Installation 1 Unlock the control panel and open to expose the inside of the cabinet 2 Align the system box onto the 6 mounting screws of the internal slanted panel The connection ports face up Once the system box is in place tighten the 6 hex head screws to secure the box to the panel 3 Connect the required connections See the Connections Diagram...

Page 16: ... cable from the card reader and disconnect the connectors for the coin meter and buttons 4 Remove the plate and set it aside 5 Remove the coin bin and the bill validator magazine to make it easier to work inside the vault 6 Unplug the bill validator cables and push the cables for the bill validator card reader buttons and coin meter through the 2 holes located in the back of the vault 7 The Cash V...

Page 17: ...reader plate next to the inner door of the coin vault One lead of the meter is connected to a 5 volt source and the other lead is connected to the appropriate signal wire An additional opening is available just below the meter if a second meter is desired CONTROL PANEL Opening the control panel provides access to all game controls and hardware components To open the control panel simply use the su...

Page 18: ...he I O Board Remove the screw that attaches the safety cable to the control panel Remove the four screws holding the panel to the hinge Control Panel Graphics Removal The control panel artwork has been screened onto a solid sheet of polycarbonate which is resistant to scratches and burns Unfortunately long exposure to excessive situations may damage the surface over time To remove and replace this...

Page 19: ...s for most of the online features If the card reader is not working properly these features will not be available Card Reader Removal Access the card reader through the coin door opening To remove the card reader disconnect the USB connector from the Card Reader Then remove the 4 T 15 security screws that secure the mounting panel that holds the card reader coin counter and buttons Next remove the...

Page 20: ...ontrol Panel Graphics Overlay Golden Tee LIVE 1 Your Card is Your I D Insert 1 Manual Golden Tee LIVE 2017 1 Quick Install Guide Golf LIVE Kit 1 Antenna with cable for wireless modem 1 Card reader Sub Assembly w Bezel and hardware 1 Parts bag containing miscellaneous hardware 1 Fully dressed Control Panel Includes assembled trackball control panel overlay and buttons as a unit There is an addition...

Page 21: ... of work put into a kit installation results in a higher earning game Make sure you have plenty of space time and focus to put into this kit installation PREPARING THE CABINET CABINET SELECTION You can choose either a new cabinet or a used cabinet for your Golden Tee LIVE game In either case you will need Speakers and a HDTV monitor capable of at least 720p resolution See HDTV DIP Switch Settings ...

Page 22: ...hnology To remove your current card reader open the coin door to access the card reader Reach inside and disconnect the ribbon cable from the Card Reader Then from inside remove the four 11 32 nuts that hold the card reader to the inside of the cabinet Once loose pull the card reader out through the front of the cabinet If you are installing an Offline kit install the supplied card reader plate to...

Page 23: ... panel The Nighthawk System Box measures 19 W x 7 H x 11 D Allow for air to flow into the system box through the filter Overheating can damage your system 2 Relocate and secure any wires to make room for the system box 3 Place the system box so it does not pinch wires 4 Mount the system box with 6 6 x Hex Washer Head Sheet Metal Screws Note The Nighthawk System Box comes equipped with an external ...

Page 24: ... be sure it is as straight as possible to get the widest signal area Do not attach the antenna to metal and keep the antenna away from metal as much as possible The cable connector snaps into the I O Board connector Be careful as the connection to the I O Board is a delicate connection Do not leave any 90 degree bends in the antenna cable You can wind the excess cable loosely in a loop Careful pla...

Page 25: ...ckball plate by following these steps 1 Cut out the template from Appendix H with a pair of scissors along the noted line Tape this template to the top of the control panel as far away from the monitor as possible making sure that the trackball will clear the cabinet beneath it Remember that installing the trackball as far away from the monitor as possible will prevent players hands from hitting t...

Page 26: ...ted into the art Once in position gently press down on the section with exposed adhesive affixing the overlay into place Once affixed the overlay cannot be removed 5 While holding down the overlay over the attached area very carefully turn over one side and remove the exposed backing Gently lay down the exposed overlay from the center outward smoothing with your hands or a roller as you go Be sure...

Page 27: ...rectly IMPORTANT Be sure to install your trackball securely and maintain it regularly Loose worn or incorrectly mounted trackballs can result in decreased earnings and possible injury to players 3 Secure the trackball ground wire to the trackball plate at the 8 32 stud on one end with an 8 32 KEPS nut and the other end to the cabinet ground stud usually located near the AC power cord inlet using a...

Page 28: ...he two 4 pin power output connectors on the system box USB cable 1 Connect from the I O Board to any USB port on the system box USB cable 2 for Cabinet Identification Device CID Attach to any USB port on the system box Refer to the CID Installation Section for proper orientation and placement of the CID USB cable 3 for Card Reader Connect to any USB port on the system box Connect the other end to ...

Page 29: ... end will connect to the trackball Connect the green earth ground wire to the trackball plate CONNECT ANTENNA Locate the antenna cable and attach to the connector on the I O Board A click should be heard if installed properly Be sure the antenna is mounted vertically to achieve the widest signal Note Use extreme care with this connector as it is very delicate and can be easily damaged CONNECT AUDI...

Page 30: ... marquee mounting frame from its position on the two upright posts 2 Remove any one of the four side pieces of the mounting frame 3 Remove the current plastic laminate marquee from the mounting frame but do not remove the cardboard 4 Slide the updated marquee into place and reassemble the side piece or pieces Make sure all of the surrounding pieces of the mounting frame are tight and the plastic l...

Page 31: ...he first time This is a quick checklist for you to follow when doing your first initial power up Plug in the game and turn it ON be sure the game powers up correctly into the attract mode Adjust volume levels to desired settings Adjust monitor settings for best picture Note Sound and Video Tests are available through the System Tests Menu They are beneficial when making any adjustments Proper moni...

Page 32: ...down or by pressing the Left or Right buttons Choosing a Menu Option A menu option can be chosen at any time by pressing the Start button Changing a Value A value can be changed at any time by rolling the trackball left or right Note Some features may not be allowed in certain state or local jurisdictions Be sure to check your local laws before activating or allowing any features that may be quest...

Page 33: ... highly recommended that you view this screen with every collection and reset it when your collection is complete This screen displays the following helpful information Collection Date Range The displayed dates are from your last collection until today Days in Operation The number of days the machine was active and available for play since the last collection Total Income The total income your mac...

Page 34: ...unt and the Operator Location portions More Details Across from Total Fees On the Do collection menu page Displays a breakdown of the various fees including the ITNet fees money for the Prize Fund Communication fees Credit Card fees Software Update fees and Hardware Upgrade fees Note Software Update Fees and Hardware Upgrade Fees are included for your convenience to help you cover the costs of own...

Page 35: ...tup Collection Settings This critical area allows you to adjust various fees and splits for your collections Reset to Factory Settings This option allows you to reset all the settings found in the Operator Adjustables section to factory defaults Back This will take you back to the General Settings menu GENERAL ADJUSTMENTS Coin Message The default is set to Insert Accept Credit Card This Yes No cho...

Page 36: ...ideo connector for the second monitor and you want it to display the graphics designed for the second monitor This information is different than the main game display Note This setting will display the image upside down on the second display if the DIP switches are not set correctly for the second monitor Connector VGA Output Clone Main Monitor Use this setting if you are using a VGA connector for...

Page 37: ...alue located on this page No This will not perform the reset and take you back to the previous menu Yes This will perform the reset and take you back to the previous menu Back This will take you back to the Operator Adjustables menu SOUND ADJUSTMENTS In Game Volume This option lets you adjust the In Game volume from OFF to 100 The default is set to 30 Attract Volume This option lets you adjust the...

Page 38: ...and are NOT included on your monthly ITNet statement Operator Location Income Splits Use this menu to fine tune your splits for any generated income Since there may be times when you have to pay the location before you actually have the cash in hand you may want to adjust the split in your favor to cover the waiting period The default settings are displayed on the accompanying screen The adjustabl...

Page 39: ...rate percentage Set Tax Type This menu helps you determine what part of the collection is taxed and who pays for these taxes Set Tax Split This menu allows you to split the tax fees with the location Reset to Defaults This menu will set all of the collection settings to their factory default values A verification screen will display to make sure you agree to the change Back This will take you back...

Page 40: ...d money slots Mechanical Meter Test This test makes the hard meter adjust by one to make sure it is functioning properly Hardware Tests This area includes a series of diagnostic screens and tests to help you make sure your game is functioning correctly Back This will take you back to the General Settings menu VIDEO TESTS The Video Tests section has a variety of tests that will help you adjust your...

Page 41: ...u CONTRAST TEST White Screen Adjust your monitor to have white display properly 50 White Screen Adjust your monitor to have 50 white display properly 25 White Screen Adjust your monitor to have 25 white display properly Black Screen Adjust your monitor to have black display properly Note May not work on older or often used monitors If you have a monitor that s old or has been used often you may no...

Page 42: ... the trackball to highlight BIGGER or SMALLER and press the Start button to adjust the screen image Press DONE to exit Note Adjusting the screen size will prompt a reboot upon exiting this menu SOUND TESTS Stored Sound This will play a stored sound so you can make sure your audio setup is functioning properly Streaming Sound This will play a streaming sound so you can make sure your audio setup is...

Page 43: ... down and close to the same when spinning left and right When testing coin and bill acceptor switches the number of pulses will appear below the appropriate image On the keypad the numbers illuminate when pressed MECHANICAL METER TEST Click Meter This test makes the hard meter adjust by one to make sure it is functioning properly You should hear a clicking sound Back This will take you back to the...

Page 44: ...ystem information USB Info This is a list of your game s current USB devices Version Info This is a list of your game s software and firmware versions Back This will take you back to the Hardware Tests menu SYSTEM INFO This is a list of your game s current basic system information including Hard Drive CPU and Video Card Back The Back button takes you back to the Hardware Software menu USB INFO Thi...

Page 45: ...ctioning Properly If this test fails you will see the message Hard Drive Error Select Back to skip the test and return to the Check Hard Drive menu Check File System This test REBOOTS YOUR GAME and performs a low level systems check of the integrity of your hard drive Note This can take several minutes Check Hard Drive Health This runs a test on your hard drive to determine its overall condition B...

Page 46: ... be read a message will appear on the screen Back The Back button takes you back to the Hardware Tests menu TROUBLESHOOTING SHORTCUTS This section gathers many of the commonly used tests and menus into one convenient area Check here first when troubleshooting problems or questions about the integrity of your machine The tests that are available in this section are Check Card Reader Check Cooling C...

Page 47: ...There are 18 holes and 50 players per contest Delay of Game Timeout Adjust the timer that senses activity between shots The Current Value displays the number of seconds between a player s last shot and when the games will timeout the shot and apply a penalty stroke Closest to the Pin LIVE Closest to the Pin LIVE allows players to compete to win a cash prize There are 9 holes and 50 players per con...

Page 48: ...play is meant for beginners on a local single machine only You can set the difficulty of the courses in casual play to adapt the game to the needs of your specific location Difficulty settings can be adjusted from 1 easiest to 5 hardest The default setting is 2 Casual mode still allows players to choose clothing items Pre game Casual Clothing This setting allows a random selection of 30 clothing i...

Page 49: ...e of 17 or better in 18 holes of casual golf Prize Settings This opens This Week s Prize Settings to set the prize available for the winner of the drawing Clear Last Winner This removes the last winner from the results and can also be used to remove any profanity Reset Values This will reset all Casual Golf Spotlight Player settings SPOTLIGHT PLAYER PRIZE SETTINGS Edit Prize Text Enter the text th...

Page 50: ...ive and is not affected by resetting the audits on this screen More Selecting More brings you to a second page of audit information 18 Hole Unregistered Contest Games Number of 18 Hole Stats Play Number of Casual CTTP Games Gold Cards Purchased Hole N Win Par 3 Plays Hole N Win Par 4 Plays Boxes of Balls Purchased Sets of Clubs Purchased More Selecting More brings you to a third page of audit info...

Page 51: ...ated to the Prize Pool Online play is 1 00 Stats Play 18 Holes This option has all of the 18 hole options as LIVE play except without LIVE leaderboards Players can save their statistics view stats on goldentee com customize their golfer and use premium balls and clubs The USA default is 4 00 Casual 1 Hole This adjusts for one hole in Casual Play Mode The USA default is 0 25 Casual 18 Holes This ad...

Page 52: ... 0 50 Hole N Win Par 4 Displays the cost for a player to play a par 4 Hole N Win The USA cost is set to 1 00 Closest to the Pin LIVE Displays the additional cost for a player to play Closest to the Pin LIVE The USA cost is 1 00 Bag of 10 25 60 Golden Tees Displays the cost for the players to purchase Golden Tees in Stats and LIVE Play The USA cost is 0 50 1 00 2 00 Paid YouTube Shot Displays the c...

Page 53: ...ur Operator ID Card into the Card Reader Use the trackball and Start button to enter the location information into the on screen form Be sure the information you enter is accurate and spelled correctly This information will be used to identify the game and will be posted on the Golden Tee website so players can find and play on your machines The zip code is very important and is used to find the m...

Page 54: ...u to enter these settings Enable DHCP Set this to Yes if your service provider or your router hardware has DHCP enabled DHCP automatically sets the IP Gateway and Net Mask If you edit the IP below to anything other than 0 0 0 0 it automatically changes Enable DHCP to No If No DHCP Static IP Set this to the IP that your service provider issued or an IP from your router s subnet that is not already ...

Page 55: ... Contact IT Tech Support at 800 262 0323 x121 to see if your modem qualifies for reactivation If your modem qualifies then it can be reactivated with a player card or any credit card with a magnetic stripe Follow these steps to reactivate the modem after inserting the card 1 Open the coin door and press the Test button to access the System Setup software menus 2 From the Main Menu use the trackbal...

Page 56: ...Version 9 16 Page 52 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 57: ...system is working Review no picture troubleshooting section above Scrambled Picture I O Board DIP Switch settings are set wrong Adjust DIP Switch settings to match the resolution of the monitor you are using Refer to DIP Switch Settings in Appendix D Incorrect video connection configuration Be sure the video connections are correct according to the type of monitor you are using Refer to the diagra...

Page 58: ... Problems Symptom Probable Cause Solution No Sound Audio Cable between the I O Board and the Nighthawk System Box are not connected Verify audio cables are connected Refer to Appendix D Speakers are not connected properly Verify continuity from the I O Board speaker output pins to the speakers Refer to Appendix D Volume is set to the lowest level Adjust the volume to an audible level Attract mode ...

Page 59: ...witches Common post is not connected to digital ground Verify continuity to digital power supply ground Signal wire is not connected to the Normally Open post of the switch Verify continuity from the I O Board to the Normally Open post of the switch Switch is defective Replace defective switch Button always indicates closed in the player control test Pressing it will show it is not depressed Signa...

Page 60: ... DIP switch setting SW 201 on the I O Board set incorrectly Sw201 on the I O Board must be configured to match the method of video you are using No picture after boot up Normal black screen is displayed for a period of time just before 3D graphics are displayed This is normal operation Be sure to wait at least two minutes after LOADING GAME is displayed to see if video appears Your VGA cable is co...

Page 61: ... connection RCA cable Be sure the RCA audio cable is securely and entirely connected the mating connectors Error Messages Symptom Probable Cause Solution Most on screen error messages explain themselves Multiple Follow the onscreen instructions Many times turning the game off for ten seconds and then turning it back on will solve the error Flash code 6 on I O Board Diode D102 CID is not connected ...

Page 62: ...e in place Turn off game wait 10 seconds turn game on Flash Code 10 Error when updating USB I O Board to latest version Turn off game wait 10 seconds turn game on If the problem persists call IT tech support Flash Code 11 Updated USB I O Board was detected Turn off game wait 10 seconds turn game on If the problem persists call IT tech support Flash Code 12 I O Board is disconnected Make sure all c...

Page 63: ...Purple Control Panel J203 Connector Pin Outs Lamps J202 Connector Pin Outs Pin Color Function Pin Color Function 1 Green White Options 1 Red Black Lamp Power Buttons 2 Brown White Left 5 Red Yellow Help Lamp 3 No Connection 6 Red Green Options Lamp 4 Yellow White Right 5 Violet White Flyby 6 Black Volume GND 7 Black White Spin 8 Blue White Help 9 Red White Start 10 Black Ground Speakers J301 Servi...

Page 64: ...r wireless socket modem 999000715 Cash Vault Assembly cash vault only 900938715 Cash Vault Sub Assembly GT Live security door w Card Reader DBA 760007104R Card Reader 999000250 Bill Validator MARS AE2681 1 5 10 20 for I T security door 915003310R Cable USB 3 ft 915015400R Cable HDMI 15 ft 815000351 Manual Golf Live 2017 820000351 Marquee Golf Live 2017 900820351K LM Lighted Marquee Assembly Golf L...

Page 65: ...0R CARD READER BLANKING PLATE 900007104 CARD READER BEZEL USB CABLE AND HARDWARE 825100344R CONTROL PNL GOLF LIVE DIECUT WITH CONTROL LABELS TB HOLE 753304004 FILTER FOR SYSTEM BOX 915000234R GROUND WIRE ASSEMBLY 815000351 MANUAL GOLF LIVE 2017 820000351 MARQUEE GOLF LIVE 2017 840000250 PROMO INSERT GRAPHIC GOLDENTEE COM 850000001R PUSHBUTTON ASSY RED WITH VERTICAL MOUNTED SWITCH 850000003R PUSHBU...

Page 66: ...Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved APPENDIX D SYSTEM DIAGRAMS Detailed Cable Connection Diagram ...

Page 67: ...pyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved Nighthawk System Box Diagram I O Card Diagram ...

Page 68: ...dible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved Video and I O DIP Switch Settings for High Definition Televisions HDTV ...

Page 69: ...TE AC HOT BLACK RED AC NEUTRAL WHITE RED 1 2 3 4 5 6 7 8 9 COINS 093 9 PIN PLUG COIN 1 RED BLUE COIN GND BLACK LAMP GND BLACK LAMP POWER RED BLACK BILL GND BLACK BILL GREY WHITE 1 2 3 4 5 6 7 8 9 093 9 PIN RECEPTACLE COIN 4 GREY BROWN LAMP GND BLACK BILL GND BLACK COIN GND BLACK LAMP POWER RED BLACK COIN 3 GREY ORANGE COIN 1 RED BLUE COIN 2 GREEN BLUE BILL GREY WHITE GREEN YELLOW BLACK RED WHITE R...

Page 70: ...Version 9 16 Page 66 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 71: ...ht to control the distribution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distribution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 i...

Page 72: ...RESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECESSARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HO...

Page 73: ... its original position inverted or rotated 45 to 180 degrees There is no exact science to finding the optimal signal so some locations may require some testing to get the best possible results Note Do not position the antenna horizontally When testing the wireless signal strength go to ITNet Settings Communication Settings in the System Setup menus Use tape or Velcro to temporarily position the an...

Page 74: ...et Credit Card purchases and various Promotional or Gift Cards Note that games paid by anything other than cash will NOT be in your cashbox and will instead be credited to you on your ITNet statement THIS MEANS THAT YOUR CASHBOX WILL NOT MATCH YOUR TOTAL INCOME Select More Details to view a breakdown of cash player account gift card and credit card income To verify the Operator and Location portio...

Page 75: ... that the Hardware Update Fee is included for your convenience it is not an actual fee and is NOT included on your monthly ITNet statement Operator Location Income Splits Use this menu to fine tune your splits for income generated from Cash Player Wallet Credit Card ITNet Money Card and Operator Money Card payments Since there may be times when you have to pay the location before you actually have...

Page 76: ...et credits the full amount to the appropriate operator These credits will appear on your regular monthly ITNet statement and will mean a lower ITNet bill or sometimes even a credit to your bank account You are encouraged to pay the location portion in full at each collection to avoid additional accounting on your part While there might be a delay before you get your money back from ITNet it will s...

Page 77: ...mination you want We will print the cards with your logo and artwork You can give these out for promotions or refunds Players will only be able to use them on machines registered to your account Operator free cash This is the dollar value of games played using Operator free cash These are credits you can put on your game for free play This is intended for use if you want to test a game or set up a...

Page 78: ... 65 0 35 1 00 Closest to the Pin LIVE 2 00 0 90 0 10 1 00 Closest to the Pin Online 1 00 90 10 0 Closest to the Pin Casual 1 00 90 10 0 Casual 1 hole 0 25 0 23 0 02 0 Casual 18 hole 4 00 3 65 0 35 0 Mulligan 0 25 0 25 0 0 Money Shot 1 00 0 40 10 0 50 Hole N Win Par 3 0 50 0 0 50 IT Funded Hole N Win Par 4 1 00 0 1 00 IT Funded Virtual Golf Clubs 2 00 1 00 1 00 0 Virtual Golf Balls 0 50 0 25 0 25 0...

Page 79: ...articipation fee The dollar amount of this fee can be changed to whatever dollar amount you want The percentage split may also be adjusted ACCOUNTING FOR FEES All of the fees above are factory set to split 50 50 The collection will take the different revenue types and calculate the different percentage splits then take the different fees and calculate their split percentages The fees will be deduc...

Page 80: ...llet Due from IT ____________ Default 70 30 IT Gift Cards ____________ Default 70 30 Credit Cards ____________ Default 70 30 Operator Free Cash ____________ Default 100 0 Operator Gift Cards ____________ Default 100 0 Total Fees __________________ ITNet Fees ____________ 0 35 p Live game 50 of balls clubs Hole N Win CTTP LIVE paid YouTube Prize Fund ____________ 1 00 0 50 for Money Shot Communicat...

Page 81: ...ngs Menu highlight Do Collection and press the Start Button The game will connect with ITNet and gather the most current financial data Note Make sure that the top of the screen reads Actual Collection If it reads Estimated Collection the collection will not be accurate It is possible the game is offline In general if the operator exits without recording and re enters the screen will then read Act...

Page 82: ... However if you wish to view a more detailed breakdown of the various income and fee categories use the trackball to highlight More Details and press the Start button The Collection Fees menu displays the various fees associated with the current collection Note The Hardware Upgrade Fee is included as a means for operators to have the location help pay for the cost of the game and IT does not colle...

Page 83: ...s of these various fee categories highlight More Details and press the Start button This screen further details the operator and location portions for the various fees based on the adjustable split settings See the GT LIVE manual for more information on how to set up your splits To exit this menu highlight Back and press the Start button To complete your collection get back to the Do Collection me...

Page 84: ...nd return to the game MENU NAVIGATION SHORTCUTS Force a Call Push the red system setup button inside the coin door Select the ITNet Settings menu Select the Connection Tests menu Select Force Call Exit all the way out when complete Change Collection Settings Push the red System Setup button inside the coin door Select General Settings menu Select Operator Adjustables menu Select Collection Setting...

Page 85: ...of TGAMES shall timely pay all monies due IT in the normal course of business Operators of TGAMES agree that IT may sweep their bank accounts as set forth in relevant payment agreements between IT and Operators for monies due IT including monies due for products and services purchased by an Operator and not paid for by separate check or wire transfer Operators of TGAMES further agree that IT shall...

Page 86: ...hall constitute written notice of termination of the Operator Agreement Game Maintenance All Operators of TGAMES shall maintain such games in a reasonable and prudent manner shall not materially alter them from the state in which they were sold by IT and shall install and maintain all IT supplied components as directed by IT in service manuals service bulletins and any other notification or instru...

Page 87: ...l addres Signature MUS letely and m s Inc Parkway Ve 847 454 for Processing n 9 16 Reserved Unautho of their respective T ACCOU file at Incr t be activa alized Opera you to imme or Automatic horized Paym to initiate debit en the amount of such nsigned and voide nd Legibly t B nty B B B n unsigned v e agreement in w greement in such t to the Institution in ur request l Addresse t you to a variety s...

Page 88: ...Version 9 16 Page 84 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 89: ...chnologi rate Woods 7027 Phone 10 Business D Version es Inc All Rights R are the properties GAME R ONLY IF YOU C Use You er Your No If No in Silver Strike ase Select me s Game CATION Signature MUS ely and mail o ies Inc s Parkway V e 847 454 Days for Proc n 9 16 Reserved Unautho of their respective EGISTRA CANNOT REGIS ur ITNet Game R C D E nclude ITNe e LIVE Z One of the D ST accompany or fax to ...

Page 90: ...Version 9 16 Page 86 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 91: ...change at IT s sole discretion without notice and this Agreement B Be responsible for payment and distribution of all IT sponsored contest prizes C Provide technical support to technical representatives of OPERATOR in the installation and maintenance of TGAMES in their connection to the ITNET and in the installation and maintenance of UGAMES as set forth in sales agreements and accompanying manual...

Page 92: ... obtaining the written consent of the other party 7 EXPIRATION AND TERMINATION This Agreement shall continue in force for a period of one year from the date hereof and shall automatically renew for successive one year periods upon the anniversary date and annually thereafter unless sooner terminated in writing Notwithstanding the forgoing either party may terminate this agreement immediately upon ...

Page 93: ...es and cancels all previous agreements negotiations commitments and representations regarding the subject matter of hereof which may have previously been made between the parties whether orally or in writing This Agreement may not be modified or altered except by written instrument duly executed by both parties 15 ADDITIONAL DOCUMENTS The parties shall execute any and all documents agreements cont...

Page 94: ...Version 9 16 Page 90 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 95: ...on of debt contributions to an individual retirement arrangement IRA and generally payments other than interest and dividends you are not required to sign the certification but you must provide your correct TIN See the instructions on page 4 Sign Here Signature of U S person Date General Instructions Section references are to the Internal Revenue Code unless otherwise noted Purpose of Form A perso...

Page 96: ...interest and dividend accounts opened after 1983 only Certain payees and payments are exempt from backup withholding See the instructions below and the separate Instructions for the Requester of Form W 9 Also see Special rules for partnerships on page 1 Updating Your Information You must provide updated information to any person to whom you claimed to be an exempt payee if you are no longer an exe...

Page 97: ...SSN your TIN is your IRS individual taxpayer identification number ITIN Enter it in the social security number box If you do not have an ITIN see How to get a TIN below If you are a sole proprietor and you have an EIN you may enter either your SSN or EIN However the IRS prefers that you use your SSN If you are a single member LLC that is disregarded as an entity separate from its owner see Limited...

Page 98: ... or other identifying information without your permission to commit fraud or other crimes An identity thief may use your SSN to get a job or may file a tax return using your SSN to receive a refund To reduce your risk Protect your SSN Ensure your employer is protecting your SSN and Be careful when choosing a tax preparer If your tax records are affected by identity theft and you receive a notice f...

Page 99: ... Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved APPENDIX H MOUNTING TEMPLATES TRACKBALL ORIENTATION DIAGRAM ...

Page 100: ...Version 9 16 Page 96 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 101: ...T WITH A PAIR OF SCISSORS ALONG THE NOTED LINE TAPE THIS TEMPLATE TO THE TOP OF THE CONTROL PANEL AS FAR FROM THE MONITOR AS POSSIBLE MAKING SURE THAT THE TRACKBALL CLEARS THE CABINET 2 USING A SHARP OBJECT MARK THE EIGHT 8 POINTS SHOWN HERE ON THE CONTROL PANEL USING A PENCIL TRACE THE OUTSIDE OF THE TEMPLATE AND THEN REMOVE IT 3 DRILL HOLES 1 4 WITH THE 9 32 OR 5 16 DRILL BIT 4 DRILL HOLES 5 8 W...

Page 102: ...Version 9 16 Page 98 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 103: ... 16 Page 99 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved BUTTON TEMPLATES ...

Page 104: ...ersion 9 16 Page 100 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 105: ...ersion 9 16 Page 101 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 106: ...ersion 9 16 Page 102 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 107: ... 103 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved CARD READER MOUNTING TEMPLATE A ...

Page 108: ...ersion 9 16 Page 104 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 109: ...ersion 9 16 Page 105 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 110: ...ersion 9 16 Page 106 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 111: ...16 Page 107 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved FAN HOLE TEMPLATE ...

Page 112: ...ersion 9 16 Page 108 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 113: ...ersion 9 16 Page 109 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 114: ...ersion 9 16 Page 110 Copyright Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved ...

Page 115: ... Customer Service Incredible Technologies Inc Incredible Technologies Inc 800 262 0323 x380 or x381 800 262 0323 x386 847 870 7027 x380 or x381 847 870 7027 x 386 847 454 9008 Fax 847 454 9156 Fax Operator Services Accounting Incredible Technologies Inc Incredible Technologies Inc 800 262 0323 x382 800 262 0323 x382 847 870 7027 x382 847 870 7027 x382 847 454 9155 Fax 847 454 9007 Fax IT Mailing A...

Page 116: ...s Reserved Incredible Technologies Inc All Rights Reserved Unauthorized duplication is a violation of applicable law All other marks are the properties of their respective owners All rights reserved Legal Version 2 10 Incredible Technologies Inc 200 Corporate Woods Parkway Vernon Hills IL 60061 Phone 847 870 7027 800 262 0323 www itsgames com ...

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