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HUC6800

+

 Installation and Operation Manual

57

  

Appendix A

Communication and Control

Troubleshooting Tips

Overview

Find the following troubleshooting information in this appendix:
•

“General Troubleshooting Steps” on page 58

•

“Software Communication and Control Issues” on page 59

•

“Hardware Communication and Control Issues” on page 63

•

“Contacting Customer Service” on page 63

Summary of Contents for Selenio 6800 HUC6800

Page 1: ...Delivering the Moment Installation and Operation Manual Selenio 6800 HUC6800 and HUC6800 C Broadcast Upconverters Edition A 175 000293 00...

Page 2: ...foCaster Player Nexio InfoCaster Traffic Nexio InstantOnline Nexio mCAPTURE Nexio News Force Nexio NXIQ Nexio Playlist Nexio Remote Nexio RTX Net Nexio TitleMotion Nexio TitleOne Nexio Velocity ESX Ne...

Page 3: ...Edition A July 2006 HUC6800 and HUC6800 C Broadcast Upconverters Installation and Operation Manual...

Page 4: ......

Page 5: ...ng a Product ix Product Servicing ix Returning a Product ix Restriction on Hazardous Substances RoHS Compliance x Waste from Electrical and Electronic Equipment WEEE Compliance xi Safety xii Safety Te...

Page 6: ...Delay 24 Audio Sync and Delay 26 Video Frame Sync and Delay 26 Input and Output Standards 27 Aspect Ratio Conversion 28 Selecting a Standard Aspect Ratio 28 Setting a Custom Aspect Ratio 28 Saving Se...

Page 7: ...o Communicate with Installed Modules 59 Pilot Lite Does Not Find All Modules in Frame 60 Pilot Lite or CCS Software Application Not Responding 61 Pilot Lite Cannot Control a Module Showing in the Cont...

Page 8: ...vi HUC6800 Installation and Operation Manual Contents...

Page 9: ...tenance and specifications for the HUC6800 Broadcast Upconverter Audience This manual is written for engineers technicians and operators responsible for installation setup maintenance and or operation...

Page 10: ...ons check boxes list boxes combo boxes menus submenus windows lists and selection names Italics Indicates E mail addresses the names of books or publications and the first instances of new terms and s...

Page 11: ...ield servicing All hardware upgrades modifications or repairs require you to return the modules to the Customer Service center Returning a Product In the unlikely event that your product fails to oper...

Page 12: ...ive takes effect on July 1 2006 and it refers to the following hazardous substances Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr V1 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers...

Page 13: ...ired to recycle electrical and electronic equipment at end of its useful life and may not dispose of the equipment in landfills or by using other unapproved methods Some EU member states may have diff...

Page 14: ...oduct relies on forced air cooling it is recommended that all obstructions to the air flow be removed prior to mounting the frame in the rack If this product has a provision for external earth groundi...

Page 15: ...ARC and SD HD digital video distribution amplification capabilities The C version module supports closed captioning data This chapter introduces the HUC6800 and HUC6800 C and includes the following t...

Page 16: ...Lite Pilot and Navigator or other CCS compliant remote control products Main Features Important HUC6800 and HUC6800 C features include the following Auto detectable user selectable input output standa...

Page 17: ...t for compressed audio data and linear PCM audio data in the same audio group Built in HD test generator containing cross hatch pattern color bars signal luma sweep and SAG safe area generator key HD...

Page 18: ...the LEDs and module controls on the front of the HUC6800 and HUC6800 C modules Figure 1 1 Typical 6800 Module Table 1 1 on page 5 briefly describes generic 6800 LEDs switches and jumpers Module statu...

Page 19: ...ves up through the parameters Control LEDs Various lighting combinations of these Control LEDs sometimes referred to as Bank Select LEDs indicate the currently selected bank See Bank Select LEDs on pa...

Page 20: ...les The back connectors and the modules must be installed in an FR6802 XF frame 6800 7000 series frames do not provide backward compatibility Figure 1 2 HUC6800 and HUC6800 C Back Connectors Signal Fl...

Page 21: ...me sync SD 2 group audio ANC demux SD Audio sync delay SD HD SDI HD SD SDI deserializer HD SD SDI EQ 2D video scalar Audio ANC CC embedder HD Color space conversion 601 to 709 Reticule keyer HD Key si...

Page 22: ...8 HUC6800 Installation and Operation Manual Chapter 1 Introduction...

Page 23: ...14 Upgrading Module Firmware on page 15 See the FR6802 Frame Installation and Operation Manual for information about installing and operating an FR6802 frame and its components Caution Before installi...

Page 24: ...s in your frame HUC6800 and HUC6800 C modules can be installed in FR6802 XF frames only Table 2 1 Maximum Power Settings for Frames with AC Power Supply 6800 Frame Type Max Frame Power Dissipation Num...

Page 25: ...tion Remove the anti static shipping pouch if present and all other packaging material Retain the original packaging materials for possible re use See Unpacking Shipping Information on page ix for inf...

Page 26: ...s The HUC6800 and HUC6800 C modules have one standard jumper REM LOC for remote or local control and one jumper J1 for Genlock termination Figure 2 1 shows the location of the jumpers Figure 2 1 HUC68...

Page 27: ...rmation on local remote control jumper functionality Genlock Termination Jumper Settings Follow this procedure to set the Genlock Termination jumper J1 1 Locate jumper J1 on the module near the back o...

Page 28: ...equire no specialized installation or removal procedures However if you are installing both front and rear modules ensure that the back module is installed first before plugging in the front module Li...

Page 29: ...s the module may not respond to controls and will appear to be non functional In that event follow the procedures described in Correcting a Failed Upgrading Procedure on page 18 Upgrading the Firmware...

Page 30: ...e on the New Transfer tab of the Software Upgrade window This table lists devices that are to receive the same upgrade package For each device in this table you can highlight its position in the Tree...

Page 31: ...k on the Log tab and look at the Progress column to ensure that all files have correctly updated The module is automatically rebooted following an upgrade procedure Upgrading Firmware Using the Drag a...

Page 32: ...ades may fail in the event of network interruptions power failures or if files were sent to the wrong 6800 module These problems can be corrected by re installing the firmware while in Boot Loader mod...

Page 33: ...most recent appropriate upgrade package from our Web site or from your CD ROM and then unzip the upgrade package 5 If the affected module has not been discovered by your CCS software application enter...

Page 34: ...Select the device directory to transfer to field 11 Click Add 12 In the Add Upgrade Files box browse select the module s upgrade package and then click OK 13 Choose the file you wish to upgrade and t...

Page 35: ...ucceeded in the status bar 16 Click Reboot Device and then click Yes After the module has rebooted a message box advises you to wait until the device has rebooted 17 Wait 30 seconds Your upgrade proce...

Page 36: ...22 HUC6800 Installation and Operation Manual Chapter 2 Installation...

Page 37: ...remotely Pilot Lite User Manual for serial interface CCS Pilot CoPilot Navigator or LCP 3901 1U RCP CCS 1U manuals for Ethernet interface The following topics are discussed in this chapter Operating N...

Page 38: ...o Synchronization and Delay During upconversion delay is added to the SDI input signal in the main video processing path The amount of delay to the primary signal is dependent upon the type of process...

Page 39: ...SD 625 1080i_50 0 1 I frame 0 6 I frames 1 I frame 0 1 I frame SD 625 720p_50 0 1 I frame 0 6 I frames 2 P frame 0 1 P frame Delay SD 525 1080i_59 94 N A 0 6 I frames 1 I frame 0 1 I frame SD 525 720...

Page 40: ...The user delay is always applied in addition to the audio synchronization and will cause an audio glitch to occur when the user delay changes Video Frame Sync and Delay The HUC6800 and HUC6800 C modu...

Page 41: ...te will follow that is 1080i 720p at 59 94 or 50 respectively If you require an output that always has the same frame rate for example 1080i 59 94 or 1080i 50 select either 525 or 625 respectively as...

Page 42: ...ation by using the custom aspect ratio feature in the HUC6800 and HUC6800 C modules To select the custom aspect ratio feature scroll to the ARC Preset Select parameter and then select Custom Then scro...

Page 43: ...1 Standard ARC Upconversion Settings 4 3 Display Input Signal 4 3 Source 16 9 Display Anamorphic 4 3 Source 4 3 Source 16 9 Display 16 9 Cut 16 9 Display 4 3 4 3 Source 4 3 Source 16 9 Display 14 9 16...

Page 44: ...om Aspect Ratio To select one of the custom saved aspect ratios for the output image follow these steps 1 Scroll to the ARC Preset Select parameter 2 Select one of the five saved aspect ratios Preset1...

Page 45: ...scan parameter and then select the number of rows and columns for cropping Bypass Mode When an HD SDI signal is input to the HUC6800 or HUC6800 C the module detects that no upconversion processing on...

Page 46: ...dMstrMute ArcTransMode AudPr1Gain ArcTransTime AudPr2Gain ArcHScale AudPr3Gain ArcVScale AudPr4Gain ArcHOffset AudPr1Dly ArcVOffset AudPr2Dly ArcOverscan AudPr3Dly ArcSave AudPr4Dly ArcRecall AudPr12O...

Page 47: ...switch to select and set the value of the chosen parameter 5 Rotate the hex switch to another parameter number letter in the current bank and then repeat step 4 or Rotate the hex switch to 0 again to...

Page 48: ...e control option to aid in viewing setting and confirming the parameter value On Screen Display OSD Monitoring The HUC6800 and HUC6800 C modules have two dedicated HD SDI outputs that carry the progra...

Page 49: ...or decrement of the Vertical Phase value Table 3 4 Cross Functional Parameter Changes Parameter Affected by HD SDI Output Standard and Frame Rate HD SDI Output Video Standard Frame Rate Parameter Nam...

Page 50: ...e The sequence of options listed in the Options column mirrors the sequence achieved when you move the Navigation Toggle switch up Table 3 5 Control Parameters Bank Rotary Switch Parameter Name Functi...

Page 51: ...h Freq Sweep White Black 0 7 Test Pattern Display Turn on off the test pattern display Off On 0 8 Safe Area Turns on off various safe area overlays Off Action On Title On Action Title On 0 9 Video Key...

Page 52: ...l Ref Frame Ref Free Run Delay 0 E Reference Video Standard Selects the reference standard The applicable 525 or 625 options are displayed in the OSD if the standard is mismatched with the genlock sou...

Page 53: ...sition duration Currently the control for this parameter is disabled 0 1 7 ARC H Scale Sets the ARC horizontal scale Minimum to 200 00 100 see Table 3 4 on page 35 1 8 ARC V Scale Sets the ARC vertica...

Page 54: ...ls an ARC configuration None 16 9 Anamorphic 16 9 Cut 14 9 4 3 Pixel True Preset 1 Preset 2 Preset 3 Preset 4 Preset 5 1 E Not available 1 F Frame Sync Freeze Selects the freeze type for the frame syn...

Page 55: ...1 Pr 1 Demux Grp 1 Pr 2 Demux Grp 2 Pr 1 Demux Grp 2 Pr 2 Demux Grp 3 Pr 1 Demux Grp 3 Pr 2 Demux Grp 4 Pr 1 Demux Grp 4 Pr 2 2 4 Audio Pair 2 Select Selects a source for audio channel pair 2 Demux G...

Page 56: ...6 0 dB 0 2 B Audio Pair 4 Gain Sets the gain level for audio channel pair 4 6 0 to 6 0 dB 0 2 C Audio Pair 1 Delay Sets the delay for audio channel pair 1 0 to 1200 msec 2 D Audio Pair 2 Delay Sets t...

Page 57: ...C version only Turns on off the closed caption embedding On Off 3 9 CC Embed Position C version only Sets the video line to embed closed captioning data line 9 to 20 1080i 59 94 line 9 to 25 720p 59...

Page 58: ...dback RO Displays the current ARC vertical phase Minimum to 200 00 see Table 3 4 on page 35 4 7 ARC Horizontal Offset Feedback RO Displays the current ARC horizontal offset 50 00 to 50 00 4 8 ARC Vert...

Page 59: ...ute status of embedded audio See the example below m m m m mm m m m m mm m m mm mmm m mm mm m mmm mmmm Table 3 5 Control Parameters Continued Bank Rotary Switch Parameter Name Function Options Group 1...

Page 60: ...TLS 720p59 94 TLS 1080i59 94 PAL B TLS 720p50 TLS 1080i50 4 E Valid Reference Video Standard RO Indicates whether the detected reference video standard matches the selected output video standard No Ye...

Page 61: ...splays the EDH error count 0 to 4 294 967 295 5 3 Hardware Version RO Displays current hardware version String 5 4 Firmware Version RO Displays current firmware version String 5 5 to 5 F Not available...

Page 62: ...dule status LEDs Monitoring LEDs Table 3 6 LED Status Indicators LED Description Color Indication 50 59 Indicates the frame rate for the input video standard Green 59 Off 50 Auto Indicates the auto de...

Page 63: ...sence of audio group 3 in the input video stream Green Group 3 audio is present Audio4 Reports the presence of audio group 4 in the input video stream Green Group 4 audio is present CC Indicates the p...

Page 64: ...ific alarms for HUC6800 and HUC6800 C modules You can only identify specific alarms using a software control application Note If the LED is flashing red please contact your customer service representa...

Page 65: ...ollowing specification tables appear in this chapter Inputs on page 52 Outputs on page 53 Upconverted HD SDI Video on page 54 Audio Delay Data Out on page 55 Power Consumption on page 55 Operating Tem...

Page 66: ...pedance 75 Return loss 15 dB typical to 1485 MHz Equalization 270 m typical Belden 8281 cable at 270 Mbps adaptive cable equalization for up to 377 ft 115m typical of Belden 1694A coaxial cable at 1 4...

Page 67: ...s 2 Standards SMPTE 259M C 525i 625i SMPTE 292M 1080i 720p Connector BNC per IEC 169 8 Impedance 75 Return loss 15 dB typical to 1485 MHz DC offset 0 0 V 0 5 V Signal level 800 mV 10 Rise and fall tim...

Page 68: ...s Item Specification Number of outputs 2 program 2 monitor program Standards SMPTE 292M 1080i 720p Connector BNC per IEC 169 8 Impedance 75 Return loss 15 dB typical to 1485 MHz DC offset 0 0 V 0 5 V...

Page 69: ...C6800 and HUC6800 C each have a power consumption of less than 10 5 W Operating Temperature The operating temperature for HUC6800 and HUC6800 C modules is 41 to 113 F 5 to 45 C Table 4 5 Audio Delay S...

Page 70: ...56 HUC6800 Installation and Operation Manual Chapter 4 Specifications...

Page 71: ...Troubleshooting Tips Overview Find the following troubleshooting information in this appendix General Troubleshooting Steps on page 58 Software Communication and Control Issues on page 59 Hardware Co...

Page 72: ...ase notes and more can be found on our Web site at www broadcast harris com leitch Support section along with technical support information training information product downloads and the product knowl...

Page 73: ...dule slot has not been specified Pilot Lite is not communicating with the appropriate slot See your FR6802 Frame Installation and Operation Manual for more information on slot identification COM port...

Page 74: ...nscrew and remove the back module c View the 30 pin spring connector at the bottom of the back module See Figure A 1 Figure A 1 Connector on 6800 Back Module This connector should not have any bent or...

Page 75: ...can be installed but only one can be opened at a time Pilot Lite Cannot Control a Module Showing in the Control Window Consider these questions Did you physically set the jumper for local control If s...

Page 76: ...an ICE6800 module in an FR6802 frame in order to communicate remotely via Ethernet Alarm Query Fails When a Device Reboots When you reboot a device connected to your PC the alarm traffic hitting the...

Page 77: ...hat the frames have three or more minutes to recover from the power failure before you exit the application and restart the PC Module Does Not Seem to Work Although the following troubleshooting tips...

Page 78: ...64 HUC6800 Installation and Operation Manual Appendix A Communication and Control Troubleshooting Tips...

Page 79: ...communication problems 57 63 control parameters 36 47 correcting failed upgrades 18 cross functional parameter changes 35 custom aspect ratios 28 30 customer service contacting 63 D default parameter...

Page 80: ...ecifications 55 failure 63 ratings frames 10 precautions safety xii product servicing ix propagation delay 24 25 R reboot device 62 recalling default parameter settings 34 saved aspect ratio 30 removi...

Page 81: ...yrights ii troubleshooting 57 63 U unpacking and shipping a product ix upconverted HD SDI video output specifications 54 upgrading module software 15 21 V video frame sync and delay 26 synchronizer 24...

Page 82: ...68 HUC6800 Installation and Operation Manual Index...

Page 83: ......

Page 84: ...tal Way Mason OH USA 45040 Tel 1 513 459 3400 www broadcast harris com Copyright 2006 Harris Corporation Harris and Leitch are registered trademarks of Harris Corporation Trademarks and tradenames are...

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