background image

 

Troubleshooting 

2017-03-31 

47

 

8.2 

Picture 

Diagnosis 

Possible Reason 

Measure 

Incorrect picture 
display 

Incomplete or too long 
connection to monitor 

  Check connection, length and 

quality of the DVI-D cable to 
monitor, tighten cable 
thumbscrews. 

Transmission 
parameters not suitable 
or not optimally set for 
conditions. 

  Run 'Auto Configuration' 

(see Chapter 5.3.2, Page 23). 

  If necessary, set parameters for 

picture settings manually (e.g. 
phase and clock) (see 
Chapter 5.3.2, Page 23). 

Parts of the 
picture are 
missing 

Incorrect picture size 

  Optimize picture settings (see 

Chapter 6.1, Page 33). 

Horizontal 
picture jitter 

Incorrect phase and 
clock 

  Readjust phase and clock 

manually (see Chapter 5.3.2, 
Page 23). 

Characters are 
smeared 

Incorrect phase 

  Readjust phase manually (see 

Chapter 5.3.2, Page 23). 

Fine vertical 
lines are 
missing 

Incorrect clock 

  Readjust clock manually (see 

Chapter 5.3.2, Page 23). 

 
 

Pos: 51 /806-IHSE/Hilfe im Problemfall/Störung am USB-HID-Anschluss/484-xx @ 12\mod_1410276427795_6.doc @ 150027 @ 2 @ 1 

 

Summary of Contents for L484-8VHSWR

Page 1: ...IHSE GmbH Maybachstra e 11 88094 Oberteuringen Germany info ihse com www ihse com phone 49 7546 9248 0 fax 49 7546 9248 48 Draco 484 Series CPU Switch User Manual Edition 2017 03 31...

Page 2: ...s manual the manufacturer assumes no liability for errors or omissions The manufacturer assumes no liability for damages resulting from the use of the information contained herein The manufacturer res...

Page 3: ...11 3 6 2 Model L484 8VHSWR 8VESWR 12 3 7 Status LEDs 13 4 Installation 15 4 1 Package Contents 15 4 2 System Setup 15 4 3 Example Applications 16 5 Configuration 17 5 1 Command Mode 17 5 2 Control via...

Page 4: ...ications 39 7 1 Interfaces 39 7 1 1 VGA 39 7 1 2 USB HID 39 7 1 3 USB 2 0 transparent 39 7 1 4 Analog Audio Interface 40 7 1 5 RJ45 Interconnect 40 7 1 6 Fiber SFP Type LC Interconnect 41 7 2 Intercon...

Page 5: ...ates 51 10 1 CE Declaration Of Conformity 51 10 2 North American Regulatory Compliance 52 10 3 WEEE 52 10 4 RoHS RoHS 2 53 11 Glossary 54 Pos 1 806 IHSE Zu diesem Handbuch ATB_Zu diesem Handbuch 5 mod...

Page 6: ...he following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or pers...

Page 7: ...t or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged chassis Connect all power supplies to grounded outlets In each case ensure that the gro...

Page 8: ...CPU into the DVI D format The device functions like a CPU Unit of a KVM extender The CPU Switch can be used as a switch between concurrently available input signals Next to the video signal USB HID an...

Page 9: ...les or other suitable cables The DVI D monitor is connected to the output of the CON Unit System Overview 1 VGA Sources computer CPU 2 CPU Switch as CPU Unit 3 KVM extender CON Unit 4 Console monitor...

Page 10: ...analog digital conversion up to 1920x1200 and redundant connector for interconnect cables fiber USB HID USB 2 0 embedded local USB 2 0 High Speed Analog Audio Pos 7 806 IHSE Beschreibung Einbauoptione...

Page 11: ...U 2 8 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 redundancy 4 Connect to power supply 1 5 Connect to power supply 2 redundancy 6 To CPU 1 Audio IN accordingly CPU 2 8 7 To CPU...

Page 12: ...to interconnect cable 2 redundancy 4 Connect to power supply 1 5 Connect to power supply 2 redundancy 6 To CPU 1 Audio IN accordingly CPU 2 8 7 To CPU 1 Audio OUT accordingly CPU 2 8 8 To CPU 1 USB ac...

Page 13: ...ED green Off Connection not available On Video signal available Flashing rapidly Channel selected no video signal available Flashing slowly Channel selected video signal available LED 2 and 3 Connecti...

Page 14: ...nection to extender available Green Connection and video signal available Light Blue Connection USB and video signal available operating condition LED 4 and 6 Power Supply Unit Status Pos LED Status D...

Page 15: ...irst time users are recommended to setup the device in the same room as a test setup This will allow you to identify and solve any cabling problems and to experiment with your system more conveniently...

Page 16: ...os 19 806 IHSE Installation Installationsbeispiele 238 5v xx 5 mod_1291133686078_6 doc 45348 1 CPU Switch 1 VGA sources Computer CPU 2 CPU Switch as CPU Unit 3 KVM matrix optional 4 KVM extender CON U...

Page 17: ...peration will cease Only selected keyboard commands are available If no keyboard command is executed within 10 s after activating Command Mode it will be automatically deactivated The following table...

Page 18: ...ey In order to set a Hot Key back to default settings of the extender press the key combination Right Shift Del within 5 s after switching on the CON unit or plugging in a keyboard Pos 19 806 IHSE Kon...

Page 19: ...2x Left Shift v 4 Enter Switch to port 5 2x Left Shift v 5 Enter Switch to port 6 2x Left Shift v 6 Enter Switch to port 7 2x Left Shift v 7 Enter Switch to port 8 2x Left Shift v 8 Enter OSD Control...

Page 20: ...be adjusted via the on screen display OSD General Structure of the OSD The left column shows the range of the main menu the right column shows the current submenus with the respective configuration o...

Page 21: ...Menu Item Description Brightness Adjust brightness of the picture Contrast Adjust contrast of the picture Hue Change and adjust hue of the picture only selectable for video input signals Saturation A...

Page 22: ...put only Menu View Color Menu Item Description Auto Color Adjust color values automatically Color Temperature Adjust color temperature of the picture sRGB Activate the use of the standard RGB color ra...

Page 23: ...s at the CPU Switch Menu View Picture Settings Menu Item Description Auto Configuration Configure picture settings automatically VGA RGB EGA input only Phase Adjust pixel phase i e the best position f...

Page 24: ...that are horizontally displayable Non visible and inactive pixels are counted in VGA RGB EGA input only Example for a wrong pixel clock Width Adjust width of the picture with the number of pixels Hei...

Page 25: ...cture automatically to the maximum value Aspect Adjust aspect ratio manually 1 1 Show picture in original size with a black border Panoramic Scale picture to a non linear value only if there is video...

Page 26: ...Select EGA CGA or MDA input signal Select Resolution Select video mode compatible to input signal see Chapter 7 Page 39for supported video modes Save settings by leaving the menu monitor goes blank f...

Page 27: ...olution 1 1 Use input resolution as output resolution Note The option DDC is not available in onboard DVI I extenders Resolution If Output is set to Select Select from predefined output resolutions A...

Page 28: ...2 mega pixels are scalable 1920x1080 For the scaling of the 1920x1200 resolution restrictions apply and the video will be transmitted 1 1 if applicable If you scale resolutions of 1280x1024 or higher...

Page 29: ...dress Assign device ID The device ID clearly identifies the device for the infrared remote control so that settings can be made for a specific device only Manage Settings Write the existing device set...

Page 30: ...ce DDC and save it as DVI or VGA DDC Change DDC Save the device DDC as DVI or VGA DDC Factory DDC Use default DDC VGA2DVI as device DDC MON Display of name and type of monitor DDC DEV Display of name...

Page 31: ...escription Auto Adjust Activate or deactivate the automatic configuration of picture settings after changing the video mode Refresh Rate Change refresh rate if output is set to DDC Video Processing No...

Page 32: ...rieb 5 mod_1278577614980_258 doc 41968 1 Menu Item Description OSD Timer Activate and select time of inactivity after which OSD is closed automatically OSD Position Adjust vertical and horizontal OSD...

Page 33: ...have an unknown input signal 3 Optimize the picture settings for your input signal see Chapter 6 1 3 Page 35 In the unlikely event that the picture cannot be optimized using the controls provided ple...

Page 34: ...solutions that are listed in the menu item Select Resolution The menu item is inactive if there is only one recommended resolution 4 Run the automatic picture adjustment Select Picture Settings in the...

Page 35: ...the picture until the monitor is completely filled by the picture 4 Exit the OSD A window appears to save settings This can take a few seconds 5 Save the settings Pos 23 806 IHSE Betrieb Laden von DD...

Page 36: ...eo resolutions The DDC information of the console monitor was loaded once Reloading is possible by repeating the operation When transmitting DDC information via keyboard this will be only provided to...

Page 37: ...mation as a binary file to the flash drive of the CPU Switch The existing DDC information in the file DDC EDID BIN will be overwritten and is now available exclusively for the active port Pos 24 806 I...

Page 38: ...all the release time is set to 2 seconds by default The parameter RELEASETIME X deactivates the shared operation 4 Save your changes 5 Reboot the CPU Unit Example View Config txt When using redundant...

Page 39: ...imum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards e...

Page 40: ...audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can do the pre amplification of the microphone as well Open the CON Unit locate the...

Page 41: ...ix is not allowed Avoid routing Cat X cables along power cables To maintain regulatory EMC compliance correctly installed shielded Cat X cable must be used throughout the interconnection link To maint...

Page 42: ...Specifications Single mode 9 m Two fibers 9 m I V ZN H 2E9 in house patch cable I V ZN HH 2E9 in house breakout cable I AD ZN H 4E9 in house or outdoor breakout cable resistant A DQ ZN B2Y 4G9 outdoo...

Page 43: ...9872 1 Connector VGA Picture Pin Signal Pin Signal 1 RED 9 KEY PWR 2 GREEN 10 GND 3 BLUE 11 ID0 RES 4 ID2 RES 12 ID1 SDA 5 GND 13 HSync 6 RED_RTN 14 VSync 7 GREEN_RTN 15 ID3 SCL 8 BLUE_RTN Pos 39 806...

Page 44: ...ser SFP Typ LC 5 mod_1278938501151_6 doc 43210 1 Fiber SFP Typ LC Picture Diode Signal 1 Data OUT 2 Data IN Pos 43 806 IHSE Technische Daten Pinbelegungen Stromversorgung 5 mod_1278578849183_6 doc 424...

Page 45: ...0 2 1 7 5 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing Pos 46 806 IHSE Technische Daten Abmes...

Page 46: ...wer supply units and the connection to the power network LED 3 off No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews LED 5 or 7 violet No...

Page 47: ...or picture settings manually e g phase and clock see Chapter 5 3 2 Page 23 Parts of the picture are missing Incorrect picture size Optimize picture settings see Chapter 6 1 Page 33 Horizontal picture...

Page 48: ...No USB connection to CPU Check connection of USB cable to CPU select another USB port if necessary USB und Netzkabel entfernen und CPU Unit neu starten Netzkabel zuerst wieder anschlie en USB device...

Page 49: ...nalog audio sink and switch it on Check connection of audio cable CPU Unit No signal at audio output microphone No audio connection to audio source microphone Connect analog audio source microphone Ch...

Page 50: ...xisting manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable includin...

Page 51: ...etic compatibility 2014 35 EU Council Directive on the harmonization of the laws of the Member States relating to the making available on the market of electrical equipment designed for use within cer...

Page 52: ...quency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely...

Page 53: ...of the European Parliament and of the council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS 2 RoHS II The device labels carr...

Page 54: ...t of the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Console Keyboard mouse and m...

Page 55: ...face for an all digital transmission of audio and video data It is differentiated between the HDMI standards 1 0 to 1 4a The signals have TMDS level KVM Keyboard video and mouse Mini XLR Industrial st...

Page 56: ...INK Standardized fiber connection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections USB HID USB HID devices Human Interface Device...

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