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Ihse Draco U-Switch, User Manual

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Ihse Draco U-Switch User Manual Download Page 48

Table of Contents 

Draco U-Switch 

48 

11  Troubleshooting USB-HID 

Diagnosis 

Possible reason 

Measure 

Caps Lock

 and 

Scroll 

Lock

 LEDs on the 

keyboard are flashing. 

Keyboard in command mode 

  Press 

<Esc>

 key to leave the command 

mode. 

USB device without 

function 

No USB-HID device 

  Check the connection of the USB-HID cable 

to the USB-HID device. 

  Connect a USB-HID device. 

  Contact dealer if necessary. 

USB-HID device is not 

supported 

  Check the compatibility. 

  Contact your dealer if necessary. 

 

Summary of Contents for Draco U-Switch

Page 1: ...Document B476 4U4T_REV01 00_en Edition 2021 04 20 USER MANUAL Draco U Switch U Switch Module B476 4U4T...

Page 2: ...s manual in chapter 16 page 53 The manufacturer reserves the right to change specifications functions or circuitry of the series described here without notice Information in this manual can be changed...

Page 3: ...ario 474 BODY2 and 474 BODY2R 17 4 9 2 2 Slot Chassis Draco vario 474 BODY2N 17 4 9 3 2 Slot Chassis Draco vario 474 BODY2BPF 18 4 9 4 4 Slot Chassis Draco vario 474 BODY4 and 474 BODY4R 18 4 9 5 6 Sl...

Page 4: ...40 8 3 Switching via External Switching Solution optional 40 8 4 Summary of Keyboard Commands 41 9 Technical Data 43 9 1 Interfaces 43 9 1 1 USB HID 43 9 1 2 USB 2 0 transparent 43 9 1 3 Mini USB 43 9...

Page 5: ...al Support 49 12 1 Support Checklist 49 12 2 Shipping Checklist 49 13 Certificates Directives 50 13 1 North American Regulatory Compliance 50 13 2 Product Safety 50 13 3 WEEE 50 13 4 RoHS 50 14 Glossa...

Page 6: ...cates a hazardous situation which if not avoided could result in death or serious injury CAUTION CAUTION used with the safety alert symbol indicates a hazardous situation which if not avoided could re...

Page 7: ...ware or software Menu item Description of a menu item in the device firmware or software Menu item Menu item Select menu items successively Mouse settings Function Left mouse button Primary mouse butt...

Page 8: ...ce from the operator e g for mounting under a table Do NOT install the device in environments where children are likely to be present Installation Location While operating the device and the power sup...

Page 9: ...CE The cable plugs on the device side can contain a lock In the event of a necessary quick and complete disconnection from external electric circuits remove all corresponding cable plugs from the sock...

Page 10: ...uip la surface du ch ssis peut devenir tr s chaude apr s une longue p riode de fonctionnement Si la surface du ch ssis est touch e apr s une longue p riode d utilisation cela peut provoquer des br lur...

Page 11: ...es unit s d alimentation des prises de courant mises la terre Veillez ce que la connexion la terre soit maintenue depuis la prise de courant jusqu l entr e d alimentation CA du bloc d alimentation Ne...

Page 12: ...xternal switching solution via push button or dry contact the U Switch can be used with the optional GPIO module R474 BGX which offers an interface to switch the USB HID signal and to indicate the swi...

Page 13: ...2 1 Direct Connection The U Switch is connected to sources computer CPU using the cables supplied Keyboard and mouse are connected to the U Switch Fig 1 System overview Example direct source connecti...

Page 14: ...switching solution 1 Sources computer CPU 2 U Switch 3 Keyboard mouse 4 External switching solution 4 2 3 Connection to a Draco KVM Matrix System with external Switching Solution The U Switch is conne...

Page 15: ...DY2R 2 No Interface side 1x 1x external 474 BODY2N 2 No Interface side 1x 1x external 474 BODY4 4 No Interface side 1x 474 BODY4R 4 No Interface side 1x 1x external 474 BODY6R R1 6 No Interface side 1...

Page 16: ...r Draco vario chassis 474 MODFAN Fan cartridge module retrofittable for all Draco vario chassis 474 6FAN Optional fan for Draco vario 6 slot chassis with backplane 4 7 Accessories Cables and Devices T...

Page 17: ...ODY2R 474 BODY2N 474 BODY4 474 BODY4R and 474 BODY6R R1 4 9 1 2 Slot Chassis Draco vario 474 BODY2 and 474 BODY2R Fig 4 Interface side chassis 474 BODY2R example 1 Slot 1 2 Slot 2 3 5 V DC power suppl...

Page 18: ...ODY2BPF 1 Slot 1 2 Slot 2 3 5 V DC power supply redundancy optional 4 AC Power supply standard 4 9 4 4 Slot Chassis Draco vario 474 BODY4 and 474 BODY4R Fig 7 Interface side chassis 474 BODY4R example...

Page 19: ...power supply unit fails the device s power supply is secured via the 5 V external power supply unit If there is no redundant power supply and the current is above 5 A the device is not supplied with s...

Page 20: ...4 Slot 4 5 Slot 5 6 Slot 6 Fig 10 Rear view chassis 474 BODY6BP 1 AC Power supply standard 2 AC Power supply redundancy optional 3 Grounding 4 9 7 6 Slot Chassis Draco vario 474 BODY6BPF Fig 11 Interf...

Page 21: ...rio 474 BODY21 4U Fig 12 Interface side chassis 474 BODY21 4U 1 Slots 1 to 21 from left to right Fig 13 Rear view chassis 474 BODY21 4U 1 AC Power supply redundancy 2 Power supply unit redundancy opti...

Page 22: ...0 3 CPU 2 Output USB HID and USB 2 0 4 CPU 3 Output USB HID and USB 2 0 5 CPU 4 Output USB HID and USB 2 0 6 Input Output USB HID 7 Input Output USB 2 0 up to 480 Mbit s 4 11 Device Views Add on Modul...

Page 23: ...n 1 DC Input green Off Power supply voltage not available On Power supply voltage available 2 AC Input red Off Power supply voltage not available On Power supply voltage available 4 12 2 6 Slot Chassi...

Page 24: ...voltage available 4 12 4 21 Slot Chassis Draco vario 474 BODY21 4U Fig 19 Rear view chassis 474 BODY21 4U Status LEDs 1 Status LED for power supply redundancy 2 Fault LED for power supply redundancy 2...

Page 25: ...20 Interface side U Switch module B476 4U4T Status LED 1 Status LED for switching status Status LED for the Switching Status Pos LED Status Description 1 Status green 1x flashing Switched to CPU 1 2x...

Page 26: ...ile in command mode the Caps Lock and Scroll Lock LEDs on the keyboard are flashing the USB HID devices are not operable mouse and keyboard functions are deactivated only selected keyboard commands ar...

Page 27: ...Keys for extender modules connected to the KVM matrix e g 2x Left Shift and the U Switch e g 2x Right Shift Set freely selectable Hot Key exemplary To set a freely selectable Hot Key e g 2x Space ent...

Page 28: ...bdivided into various sections Fig 21 Management software Menu structure 1 Menu bar top line 2 Toolbar second line The following mouse commands are selectable for menu functions Mouse command Function...

Page 29: ...0 s Only after completion of the boot process the U Switch can be used and keyboard and mouse will be enabled 6 1 2 Setting up the GPIO Module The GPIO module can be hot plugged 6 2 Connecting to the...

Page 30: ...ongly recommended Oracle Java 1 8 update 152 or higher https adoptopenjdk net https github com ojdkbuild ojdkbuild Management software Tera Tool Downloaded from https www ihse com software Network con...

Page 31: ...Next button Fig 23 Management software KM Switch MSC Configuration Select KM Switch 7 Select the requested layout in the Arrangement selection box or select Free Layout for a flexible layout Select as...

Page 32: ...nto the appropriate size by using the selection points See examples for display sizing on the following page 10 If you use Dual Head sources click the Dual Head checkbox to activate the option An addi...

Page 33: ...ears from the previous display when it is moved over the border of a display Fig 26 Multi Screen Control Configuration Wrong display arrangement 11 Click the Finish button to confirm your configuratio...

Page 34: ...h needs to be restarted 7 3 Disabling Enabling Ports The following firmware is required as a minimum Firmware Version Release date HUSWMSD B01 07 2020 11 27 HUSWITCH F01 05 2020 12 16 The following pa...

Page 35: ...mware and copy the stored Config txt after updating the HUSWMSD firmware back to the flash drive of the U Switch To achieve a successful firmware update proceed as follows Update all pfw files sequent...

Page 36: ...completed 6 If you got instructions from the manufacturer s technical support to update the HUSWITCH firmware 6 1 Copy the HUSWITCH pfw firmware file and paste it to the flash drive of the U Switch 6...

Page 37: ...At the same time the command mode is closed the switching operation will be performed and keyboard and mouse are connected to the specified source or display When using the numeric keypad for switchin...

Page 38: ...ences is possible see chapter 8 1 page 37 The mode via management software permanently saved in the Config txt of the U Switch defines which modes can be activated for switching via mouse Mode in Conf...

Page 39: ...tware Example 2 With e g mode 4 set in the Config txt the U Switch starts with a setting for a freely display arrangement and enabled mode for switching via mouse in freely configured displays To deac...

Page 40: ...ating and Reactivating unused or non connected Ports When switching to a deactivated port the respective port flashes periodically After booting the U Switch you will be switched by default to the fir...

Page 41: ...ter Mode 0 deactivate the switching via mouse mouse in absolute mode current Hot Key o x 1 Enter Mode 1 horizontal 4x1 mouse in absolute mode current Hot Key o x 2 Enter Mode 2 block 2x2 mouse in abso...

Page 42: ...ID signal to the own display CON Unit with keyboard and mouse current Hot Key Num 1 Switch the USB HID signals to display 1 current Hot Key Num 2 Switch the USB HID signals to display 2 current Hot Ke...

Page 43: ...tly such as keyboard and mouse or keyboard and touch screen A hub is allowed but it does not increase the number of devices allowed To support other USB non HID devices such as scanners web cams or me...

Page 44: ...2 3 Mini USB Type B Connector Pin Signal Color 1 5 V DC Red 2 D White 3 D Green 4 Not connected 5 GND Black 9 2 4 D Sub 9 GPIO Connector Pin Channel Control 1 1 OUT for LED 1 ground 2 1 IN from push...

Page 45: ...BPF 1 300 mA 100 V to 240 V 50 60 Hz 474 BODY21 4U 4 000 mA 2x 100 V to 240 V 50 60 Hz 9 3 2 Power Supply of the Chassis DC Product type Maximum current draw Maximum voltage DC 474 BODY2 3 000 mA 5 V...

Page 46: ...5 8 x 1 7 267 x 216 x64 mm 10 5 x 8 5 x 2 5 474 BODY2N 221 x 147 x 41 mm 8 7 x 5 8 x 1 7 267 x 216 x64 mm 10 5 x 8 5 x 2 5 474 BODY4 474 BODY4R 293 x 147 x 41 mm 11 5 x 5 8 x 1 7 550 x 365 x 115 mm 21...

Page 47: ...6R R1 1 9 kg 4 2 lb 5 1 kg 11 2 lb 474 BODY6BP 474 BODY6BPF 2 5 kg 5 5 lb 3 5 kg 7 7 lb 474 BODY21 4U 10 0 kg 22 1 lb 14 5 kg 32 0 lb 9 6 2 Weight of the U Switch Module and Add on Modules Chassis Wei...

Page 48: ...yboard are flashing Keyboard in command mode Press Esc key to leave the command mode USB device without function No USB HID device Check the connection of the USB HID cable to the USB HID device Conne...

Page 49: ...ler if necessary Issue date of the existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0...

Page 50: ...on regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards 13 2 Product Safety Th...

Page 51: ...p to eight sources computer CPU at one sink with only one connected mouse or keyboard The sink can consist of up to eight monitors or up to sixteen monitors when operating Dual Head Sources In a matri...

Page 52: ...BODY21 4U 21 Fig 13 Rear view chassis 474 BODY21 4U 21 Fig 14 Interface side U Switch module B476 4U4T 22 Fig 15 Interface side R474 BGX 22 Fig 16 Interface side chassis 474 BODY2BPF Status LEDs 23 F...

Page 53: ...about the most important changes available through firmware updates such as new functions changed configuration or operation Edition Date Firmware version Software version Chapter New functions change...

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