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2. 

Hold the “SET” key until 8 seconds, the scale will restore, The LED will show 

the percentage. If it restore successfully, the LED will show “PASS”, and 

scale will restart. 

 

7.  OPERATING INSTRUCTIONS 

For  detailed  operating  instructions,  please  visit  http://www.ihealthlabs.com/

or  FAQ  in  the 

application in iPod Touch, iPhone or iPad. 

 

8.  TROUBLESHOOTING 

 

PROBLEM 

POSSIBLE CAUSE 

SOLUTION 

No module name in iOS 

device 

It is normal, the Bluetooth 

Low Energy wasn’t named in 

iOS device

 

Please don’t care. 

Search scale 

unsuccessful 

Bluetooth

 connect failed 

Make sure the scale is turned on, 

Connect again. Restart the iPod Touch, 

iPhone or iPad. 

The Bluetooth Signal in 

APP extinguish 

Bluetooth

 connect failed 

Re-enable the 

Bluetooth

 and restart the 

APP, if it is still not worked, restart the 

iPod Touch, iPhone or iPad 

The APP displays 

“Timeout” 

Bluetooth

 connect failed 

Upload data again, if it is still not 

worked, re-connect the 

Bluetooth

   

No response when you 

operation or load 

batteries 

Incorrect operation, or 

strong electromagnetic 

interference 

Remove the batteries, and then 

re-install the batteries after one minute. 

Low Battery indication 

“Lo”   

No power 

Low battery

 

Check that batteries are installed 

correctly (correct polarity). If it still not 

works, please replace all four batteries.

 

Scale displays “Er 0” 

Failed to initialize 

Remove the batteries, and then 

re-install the batteries after one minute. 

Scale displays “Er 1” 

The current weight beyond 

the measurement range. 

Please estimate your weight, do not let 

the scale measure the weight exceed 

180kg. 

Scale displays “Er 2” 

The current weight is 

unsteady 

Place feet in center of glass platform 

and stand still, allow scale to shut off 

completely after weighing. Do not move 

scale unnecessarily. 

Scale displays “Er 4” 

Connected failed between 

the scale and the iOS App   

Keep your wireless access point in good 

condition, Remove the batteries, and 

then re-install the batteries after one 

minute.   

Scale displays “Er 9” 

FLASH access error 

Remove the batteries, then re-install the 

batteries after one minute and re-test. 

Summary of Contents for HS4

Page 1: ...N 3 SPECIFICATIONS 3 IMPORTANT 4 SETUP AND OPERATING PROCEDURES 5 1 GET THE APPLICATION FOR HS4 5 2 INSTALLING BATTERIES 5 3 MEASURE 6 4 USING WITHOUT iOS DEVICE 6 5 AUTOMATIC SHUTDOWN FEATURE 7 6 FIR...

Page 2: ...T NOTE FOR USERS Your scale is a precision electronic instrument Always store it in a dry place To ensure accurate results keep the device away from magnetic fields as these may adversely affect commu...

Page 3: ...sensor to measure body parameters automatically The measurements are displayed on iPod Touch iPhone or iPad and can be stored in the memory with a date and time stamp The product conforms to the foll...

Page 4: ...the batteries if the scale is not going to be used for 3 months or more 11 Please avoid strong magnetic fields such as microwave ovens etc 12 The scale may not perform accurately if it is stored or us...

Page 5: ...it accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre le fonctionnement SETUP AND OPERATING PROCEDURES 1 GET THE APPLICATION FOR HS4 The scale works...

Page 6: ...on your iPod Touch iPhone or iPad Settings General Bluetooth on a Step the scale to make it switch on the screen will display all segments one second and will display firmware version one second then...

Page 7: ...scale to make it switch on the screen will display all segments one second and will display firmware version one second then it will display 0 0 b Launch the App the App will search the scale and wil...

Page 8: ...Bluetooth No response when you operation or load batteries Incorrect operation or strong electromagnetic interference Remove the batteries and then re install the batteries after one minute Low Batte...

Page 9: ...no user intervention 7 The device will maintain its safety and performance features for at least 3 000 measurements or two years of use EXPLANATION OF SYMBOLS ON UNIT Symbol for THE OPERATION GUIDE MU...

Page 10: ...Template version 1 10 SERVICE CENTER Distribute by iHealth Lab Inc 719 N Shoreline Blvd Mountain View CA 94043 USA 1 855 816 7705 www ihealthlabs com...

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