![background image](http://html.mh-extra.com/html/igenix/ig3091/ig3091_user-manual_621689021.webp)
Igenix Warranty Terms & Conditions
This product is guaranteed for a period of 12 months as standard from the date of purchase
against mechanical and electrical defects. You can extend your warranty for a further 12 months
by registering your product.
Upon registration we will cover your product for a period of 24 months from the original purchase
date against any mechanical or electrical defects.
To qualify for the guarantee the product must be used for domestic household use only
and in
accordance with the instructions in the user manual. Any misuse of the product will result in the
warranty being void.
The guarantee does not cover accidental damage, misuse, neglect, tampering or incorrect
adjustment or installation.
The guarantee will be rendered invalid if the product is resold, has had its serial number removed
(or has an invalid serial number), or if an unauthorised person has carried out any repairs or
alterations.
The warranty does not cover accessories or consumable parts that require replacement under
normal use. This includes shelving, dials, filters, belts and trays etc.
In the unlikely event of a breakdown please refer to the Troubleshooting guide in your user
manual and check all plugs, fuses and electricity supply.
If you still require assistance please contact our Customer Service department on 01473 271 272
or write to us at the following address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road
Ransomes Europark
Ipswich
IP3 9RR
Please quote the Product Code which begins ‘IG’ and the Batch Number beginning ‘5’ and give
details of the exact fault. We will then decide whether to repair or replace the item.
Before we arrange the repair or replacement you will be required to return a copy of your proof
of purchase.
Please retain your original.
If an item is replaced within the agreed guarantee period, the guarantee for the replacement item
will be calculated from the purchase date of the original.
In the event that the product is inspected and no fault is found or the product is not within the
guarantee period you will be charged for the repair and any carriage costs.
Please Note: As a warranty policy we cannot refund the consumers purchase price.
21