Ier N0B402A 506B Page 31 User Manual Download

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6.1.5. Most Frequent Error Messages

IMPORTANT :

Having solved the problem encountered, press the
Reset key to reinitialize the printer.

Message displayed

Reason

RECEPT. DEFAULT

erron. message

Command syntax error.
Send the command again. If this
results in a second failure, call
the help desk.

RECEPT. DEFAULT

transmis. default

Data transmission error.
Check data I/O cable
connection.
Send the command again. If this
results in a second failure, call
the help desk.

WARNING

paper out

Out of media.
Load new media

see

Loading

Fanfold Media,

see

Loading

Roll Media - First Generation
Media Holder,

see

Loading

Roll Media - Second
Generation Media Holde ,

see

Inserting Blank Media into
the Printer.

WARNING

paper jam

Paper jam inside the printer.
Open the printer cover, locate
the paper jam and remove the
jammed document,

see

Clearing a Document Jam.
If necessary, open the printhead
assembly,

see

Opening the

Printhead Assembly.

Error Messages

PRINTER IER 506B

User Guide

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

Page 31

N0B402A Rev. 1

May 25, 2007

Summary of Contents for N0B402A 506B

Page 1: ...IER 506B PRINTER User Guide N0B402A N0B402A Rev 1 May 25 2007 ...

Page 2: ... Phone 34 91 535 89 75 Fax 34 91 535 89 76 UNITED ARAB EMIRATES IER Dubai PO Box 37585 DUBAI Phone 971 4 347 67 20 Fax 971 4 347 67 03 UNITED KINGDOM IER Ltd Unit G4 Middlesex Business Centre Bridge Road SOUTHALL MIDDX UB2 4AB Phone 44 0 208 744 7650 Fax 44 0 208 744 7670 UNITED STATES IER Inc Dallas 2015 Midway Road Suite 118 CARROLLTON TX 75006 Phone 1 972 991 2292 Fax 1 972 991 1044 Toll free 1...

Page 3: ...o frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Use of a shielded cable is required to comply within Class A limits of Part 1...

Page 4: ... spare part special tool or consumable not expressly approved in writing by IER and in the event of attempted repair or servicing of the machines by persons lacking the requisite technical qualifications The information and specifications contained in this document are subject to change without prior notice PRINTER IER 506B User Guide Page 4 N0B402A Rev 1 May 25 2007 Ce document est la propiété d ...

Page 5: ...duct to an authorized treatment facility where the product components recognized to present a hazard to the environment and or public health will be recycled and recovered properly or Consulting with the manufacturer for appropriate product waste management according to the terms of the manufacturer PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou comm...

Page 6: ...DING ROLL MEDIA FIRST GENERATION MEDIA HOLDER 16 3 2 1 Procedure 16 3 3 LOADING ROLL MEDIA SECOND GENERATION MEDIA HOLDER 18 3 3 1 Procedure 18 3 4 ADJUSTING THE PAPER PATH WIDTH 20 3 4 1 Adjusting the Position of the Paper Guides 20 3 5 INSERTING BLANK MEDIA INTO THE PRINTER 23 3 5 1 Procedure 23 4 PRINTER OPERATION 24 4 1 IER 506B PRINTER FRONT PANEL 24 4 2 MODES OF IER 506B PRINTER OPERATION 26...

Page 7: ... Document Jam Automatically 34 6 2 1 2 Clearing a Document Jam Manually 35 6 3 OPENING THE PRINTHEAD ASSEMBLY 36 6 3 1 Procedure 36 6 4 CLOSING LOCKING THE PRINTHEAD ASSEMBLY 38 6 4 1 Procedure 38 7 OPTIONAL STACKER 40 7 1 STACKER OPTION 40 7 2 CLEARING A PAPER JAM IN THE MOTORIZED STACKER 42 7 2 1 Procedure 42 PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être repro...

Page 8: ...least throughout the warranty period Also make sure to keep the IER 506B Printer User Guide and coupon with the default factory configuration with your printer Figure 1 1 Contents of the Shipping Container PRINTER IER 506B User Guide Page 8 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property ...

Page 9: ...tter for applications requiring varying lengths for the printed documents Printers equipped with the automatic document separation system can be equipped with an optional stacker This stacker available in two versions either motorized or non motorized attaches to the front panel and collects exclusively ATB1 size documents for delivery in sets see IER 506B Printer Optional Stackers For application...

Page 10: ...ply proceed as follows Connect it to the AC power Connect it to the data communications system PC network Auxiliary connectors may exist on your printer if the corresponding optional interfaces are installed for serial RS232 USB Ethernet or UHF connections Note For these specific applications to be operational it may be necessary to install additional programs and to perform the corresponding conf...

Page 11: ... power cord to the line power outlet Note The printer switches automatically to the available AC line power within the authorized voltage range 1 Power cord Connecting the Printer to the AC Power PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communi...

Page 12: ...16 4 ft Depending on the printer configuration connect either the serial data I O cable 1 to the RS232 connector located at the rear of the printer or the USB cable 2 to the corresponding connector at the rear of the printer 1 Serial RS232 data I O cable 2 USB cable Figure 2 2 Connecting the I O Data cable PRINTER IER 506B User Guide Page 12 N0B402A Rev 1 May 25 2007 Ce document est la propiété d ...

Page 13: ...esting phase the printer either beeps and displays a message requesting paper loading if no media has been loaded see Inserting Blank Media into the Printer or is ready for printing if media has been loaded PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced...

Page 14: ...ition Figure 2 4 Powering Down the Printer PRINTER IER 506B User Guide Page 14 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization ...

Page 15: ... the insertion slot with the heat senitive side of the media facing up 1 Printer top view 2 Box with fanfold media 3 Media insertion slot Figure 3 1 Correctly Installing the Box of Fanfold Media PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communic...

Page 16: ...ixed flange 1 c Install the removable flange 4 on the spindle of the media holder and set it against the media roll 2 1 Fixed flange 2 Media roll 3 Plastic hubs 4 Removable flange 5 Media insertion slot Figure 3 2 Installing Roll Media PRINTER IER 506B User Guide Page 16 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite...

Page 17: ... Insertion slot Figure 3 3 Correctly Installing the Roll Media PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 17 N0B402A Rev 1 May 25 2007 ...

Page 18: ...roll 2 on the plastic spindle 4 and set it against the holder 1 c Slide the pin 3 back and set it against the roll 1 Roll Media Holder 2 Media roll 3 Adjustment pin 4 Spindle Figure 3 4 Installing Roll Media PRINTER IER 506B User Guide Page 18 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the proper...

Page 19: ...dia roll 5 Insertion slot Figure 3 5 Correctly Installing the Roll Media PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 19 N0B402A Rev 1 May 25 2007 ...

Page 20: ...ing the Position of the Paper Guides a Push latch 1 to open the printer cover 2 b Lift the paper drive lever 3 and locate the two paper guides 4 making up the paper path PRINTER IER 506B User Guide Page 20 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or...

Page 21: ...nt Procedure PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 21 N0B402A Rev 1 May 25 2007 ...

Page 22: ...rate at the same time i e without friction nor excessive play g Having adjusted the paper guides 4 retighten the paper guide locking wheel 5 Final Steps Lower the paper drive lever 3 and close the printer cover 2 PRINTER IER 506B User Guide Page 22 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the p...

Page 23: ...rinter until it is sensed and drawn in Note Once the document has been pulled in printer initialization starts i e the media is correctly positioned according to the printer configuration and to the type of separating marks 1 Insertion slot Figure 3 9 Inserting Blank Media PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation éc...

Page 24: ...ol Panel LED Indicator Functions Four keys 3 see table Control Panel Key Functions Output slot 4 Figure 4 1 IER 506B Printer Front Panel PRINTER IER 506B User Guide Page 24 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior writt...

Page 25: ...ut the test coupons or select the configuration mode Reset Press this key to acknowledge an operating error stop the sound alarm clear a paper jam without lifting the printhead Press this key repeatedly to remove the blank media from the inside of the printer through the rear feed slot Paper Feed n a Press this key to eject a blank coupon function can be inhibited Control Panel Key Functions PRINT...

Page 26: ... Connecting the Printer Printer power up see Powering Up the IER 506B Printer Media loading see Inserting Blank Media into the Printer Printer Functions see IER 506B Printer Front Panel 4 3 1 Procedure a Set the printer to the On line mode by pressing the On Off line key b Send a print command from the host system The Reception indicator lights up and remains lit until the document is printed When...

Page 27: ...e continuous media with a fast upward movement Figure 4 2 Separating the Printed Document Tear Off Method PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 27 N0B402A Rev 1 May 25 2007 ...

Page 28: ... 2000 meters 6562 ft of documents whichever occurs first To carry out these operations it is essential to use of the IER Cleaning Kit P N S32129A and to follow the procedures described in the IER 506B Printer Maintenance Manual IER P N N0B472A CAUTION IER will not be responsible for any problem consequent to the customer s failure to adhere to the recommondations regarding the maintenance schedule...

Page 29: ...Printer Does Not Receive Any Messages from the Host a Power down the printer set the power switch to the 0 position b Check that the data transmission cable is properly connected to the printer and to the IT system computer network hub etc c Power up the printer set the AC power switch to the I position and check that the Power indicator lights up d Ensure that the On Off indicator is on If not pr...

Page 30: ...se corrective actions do not solve the problem call the help desk 6 1 4 Poor Print Quality Poor print quality can have several reasons Dirty printing mechanism Printing parameter settings do not correspond to the media used Faulty part Call the help desk whatever the reason PRINTER IER 506B User Guide Page 30 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit...

Page 31: ... see Loading Fanfold Media see Loading Roll Media First Generation Media Holder see Loading Roll Media Second Generation Media Holde see Inserting Blank Media into the Printer WARNING paper jam Paper jam inside the printer Open the printer cover locate the paper jam and remove the jammed document see Clearing a Document Jam If necessary open the printhead assembly see Opening the Printhead Assembl...

Page 32: ...402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization ...

Page 33: ...ically or manually We recommend manual removal in the event of an important jam or if a document cannot be removed automatically Note If necessary open the printer cover to locate and remove the document causing the problem PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may ...

Page 34: ...s at the rear insertion slot c Grasp the document and remove it by hand Figure 6 1 Clearing a Document Jam Automatically PRINTER IER 506B User Guide Page 34 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization...

Page 35: ...move the jammed document more easily imperatively readjust the guide position to the media width before using the printer again see Adjusting the Paper Path Width Final Steps Having removed the jammed document reload the printer with media see Inserting Blank Media into the Printer PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autori...

Page 36: ...rinthead assembly only when necessary when you need to have access to the paper path to clear a paper jam for example or to service the printer Proceed as follows a Raise the paper drive lever 1 to unlock the printhead assembly b Pull and rotate handle 2 to the rear to rotate the printhead assembly c The printhead assembly is fully open when the printhead 3 is in its vertical position see Opening ...

Page 37: ...er operation make sure to close and lock the printhead assembly see Closing Locking the Printhead Assembly and close the printer cover PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 37 N0B402A Rev...

Page 38: ... lower position Make sure that it is securely locked and cannot move back b Lower the paper drive lever 1 to lock the printhead assembly into the operating position PRINTER IER 506B User Guide Page 38 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or comm...

Page 39: ...reload the media see Inserting Blank Media into the Printer PRINTER IER 506B User Guide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 39 N0B402A Rev 1 May 25 2007 ...

Page 40: ...ess Two stacker models are available Standard model offering a frontal presentation of the documents Motorized stacker presenting the printed documents vertically Figure 7 1 Standard Stacker PRINTER IER 506B User Guide Page 40 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may...

Page 41: ...ide Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be reproduced or communicated without prior written authorization Page 41 N0B402A Rev 1 May 25 2007 ...

Page 42: ...cker drive roller and remove it Having cleared the jam rotate the stacker back to its closed position against the front panel Figure 7 3 Clearing a Paper Jam in the Motorized Stacker PRINTER IER 506B User Guide Page 42 N0B402A Rev 1 May 25 2007 Ce document est la propiété d IER et ne doit pas être reproduit ou communiqué sans autorisation écrite This document is the property of IER and may not be ...

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