ID TECH VP6800 User Manual
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10.
Decommissioning PCI-Certified Devices
All PCI devices require proper decommissioning prior to device disposal in order to ensure the
protection of all sensitive financial card data. For instructions on decommissioning your device, see
Decommissioning of PCI-Certified Devices
on the ID TECH Knowledge Base.
11.
Troubleshooting
Consult the
for troubleshooting assistance.
12.
24-Hour Device Reboot
Per PCI Requirements, this device reboots every 24 hours. Please contact your device integrator if
you need to check the reboot time for your unit.
13.
Firmware Reference
The VP6800 uses ID TECH's NEO 2 firmware. For a comprehensive guide to the device's firmware-
level commands, ask your ID TECH representative for the
NEO 2 Interface Developer's Guide
(or IDG). It
is available at no charge to customers on request.
14.
Software Development Support
To facilitate integration of the VP6800 into vending, POS, and other environments, ID TECH makes
available a Universal SDK that enables the rapid development of software apps for the VP6800 using
C# on Windows or C++ on Linux. To obtain the Universal SDK, go to the ID TECH
and
choose the VP6800 from the Product page listings. Further information will be available there.
The Universal SDK contains redistributable libraries, sample code, and other materials that will aid
you in quickly creating the VP6800 applications, greatly reducing the time spent in configuring the
device, parsing transaction data, etc.