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Troubleshooting setup problems

BeOS-Series User’s Handbook

16

Setting Up Your BeOS-Series System

BeOS won’t load.

Refer to “Troubleshooting” on page 7 of the BeOS Release 4.5
Installation Guide.

I have a hardware or BeOS problem that hasn’t been addressed by
any of these troubleshooting techniques.

For iDOT.com hardware or BeOS setup questions or problems, call
iDOT.com Technical Support at 800-838-5265.

Note

The technical support number is for original (iDOT.com) equipment
support only. For help installing other hardware or software, contact the
manufacturer or vendor of that product.

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Summary of Contents for BeOS Series

Page 1: ......

Page 2: ...er there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tur...

Page 3: ...d on the computer nothing happened even after I waited a couple of minutes 12 When I started the computer I heard the startup beep but nothing appears on my screen 12 My mouse and or keyboard aren t w...

Page 4: ...Upgrading BeOS Series Hardware 21 Removing the chassis cover 22 Installing expansion cards 24 Installing and removing RAM 27 Installing DIMMs 28 Removing DIMMs 28 Using the BeOS Release 4 5 Installati...

Page 5: ...t 888 315 9563 BeOS Series computer mouse keyboard power cable speaker cable if you ordered speakers modem cable if you ordered a modem monitor if you ordered a monitor BeOS Release 4 5 Installation C...

Page 6: ...om For the most up to date information about your BeOS Series system and for sales or technical support go to the iDOT com Web site at www idot com You can also contact iDOT com at these numbers Custo...

Page 7: ...modem If a phone is connected to the telephone wall jack unplug the phone from the wall jack and plug it into the modem TELEPHONE jack Connect the modem cable to the PHONE LINE jack Connect the other...

Page 8: ...ng Up Your BeOS Series System Completing BeOS Series system setup computer power on off button CD ROM drive door CD ROM door open close button floppy disk drive door floppy disk eject button power ind...

Page 9: ...T com recommends that you plug your equipment into a surge protector or UPS to protect your system from electrical surges Damage caused by surges or electrical line problems are not covered by your iD...

Page 10: ...ts up the green power indicator light comes on and the computer beeps The system performs self diagnostic tests and continues to start up BeOS While system components are loading the BeOS startup scre...

Page 11: ...on about using BeOS refer to the contents of the documentation folder as follows 1 Double click the Be icon on the desktop to open the Be volume 2 Double click the beos folder to open it 3 Double clic...

Page 12: ...f the monitor that indicates when the monitor is on Check to be sure the video cable is plugged securely into the video port on the back of the computer See page 7 Adjust the monitor s Brightness and...

Page 13: ...peakers are on Check the audio settings on the Media panel of the Preferences folder as follows 1 Click the Be menu in the upper right corner of the screen A pop up menu opens 2 While pressing the lef...

Page 14: ...BeOS Series system it should display Solo 1 as shown in the figure on page 13 If you are using a third party audio card make sure the card is supported by BeOS For a list of supported hardware go to...

Page 15: ...re using is live by plugging a regular telephone into it and listening for a dial tone If you hear a dial tone disconnect the telephone from the wall jack and reconnect the modem cable to the telephon...

Page 16: ...I have a hardware or BeOS problem that hasn t been addressed by any of these troubleshooting techniques For iDOT com hardware or BeOS setup questions or problems call iDOT com Technical Support at 80...

Page 17: ...your system includes a printer 2 Turn on the monitor 3 Turn on the computer as follows a Make sure no diskettes or CDs are in the computer b Turn on the system s master power switch on the back of th...

Page 18: ...own the mouse button select the Shut Down option then release the mouse button The Shutdown Status window opens showing the applications and tasks that are shutting down Before BeOS closes application...

Page 19: ...button in the System is Shut Down dialog box and BeOS will begin starting up again You do not need to turn off the system s master power switch on the back of the computer If the computer does not shu...

Page 20: ...BeOS Series User s Handbook 20...

Page 21: ...atic electricity in your body After you turn off the master switch on the back of the computer and remove the chassis cover touch a metal computer component such as the power supply or Wear a static w...

Page 22: ...d to the system 2 Turn off the master power switch on the back of the system 3 Unplug the system s power cord from the back of the computer Leave the other end of the power cord plugged into the power...

Page 23: ...ardware 23 6 Remove the screw from the side panel 7 Press the pressure release tabs Slide the panel toward you about an inch Tilt the top side of the panel out to the right away from the computer then...

Page 24: ...efore installing or removing any device Observe static electricity precautions See the warnings on page 21 1 Remove the chassis cover as described in Removing the chassis cover on page 22 2 Select an...

Page 25: ...ng the edge of the expansion card carefully align the edge connector with the expansion slot Place the head of a screwdriver on the small indented square of the expansion slot cover Firmly tap the bas...

Page 26: ...the card firmly into the slot by pushing down on one end of the card then the other Use this rocking motion until the card is firmly seated in the slot 7 Secure the board by replacing the retaining br...

Page 27: ...ries mainboard features three DIMM banks for 8 to 256 MB SDRAM modules for a total memory of up to 768 MB You can install SDRAM modules in any DIMM bank in any combination no memory configuration tabl...

Page 28: ...on the mainboard See page 27 2 Use both hands to press the DIMM straight down into the DIMM socket 3 When the DIMM is properly seated the clips of the socket snap in place to hold the DIMM on either s...

Page 29: ...kettes Reinstalling BeOS and application software Refer to the BeOS Release 4 5 Installation Guide that accompanied your system for detailed instructions about how to use the Installer CD to reinstall...

Page 30: ...BeOS Series User s Handbook 30...

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