KW2D Series Smart RFID Reader User’s Manual
Preface-6
About the Warranty of the Products
(1) Warranty Period
The warranty period for IDEC products shall be one (1) year after purchase or delivery to the specified location.
However, this shall not apply in cases where there is a different specification in the Catalogs or there is another
agreement in place between you and IDEC.
(2) Extent of Warranty
Should a failure occur in an IDEC product during the above warranty period for reasons attributable to IDEC, then
IDEC shall replace or repair that product, free of charge, at the purchase location / delivery location of the
product, or an IDEC service base.
However, failures caused by the following reasons shall be deemed outside the scope of this warranty.
In addition, the indemnification means the warranty just for our product, and any damages caused by the failure of
our product shall be excluded from the warranty.
(3) Extent of Service
The prices of IDEC products do not include the cost of services, such as dispatching technicians. Therefore, separate
fees are required in the following cases.
About the Warranty of the Products
i.
The product was handled or used deviating from the conditions/environment listed in the Catalogs
ii.
The failure was caused by reasons other than an IDEC product
iii.
Modification or repair was performed by a party other than IDEC
iv.
The failure was caused by a software program of a party other than IDEC
v.
The product was used outside of its original purpose
vi.
Replacement of maintenance parts, installation of accessories, or the like was not performed properly in
accordance with the user’s manual and Catalogs
vii.
The failure could not have been predicted with the scientific and technical standards at the time when the
product was shipped from IDEC.
viii. The failure was due to other causes not attributable to IDEC (including cases of force majeure such as natural
disasters and other disasters
i.
Instruction for installment and visiting for test operation, including, but not limited to creating application
software and operation
tests; and
ii.
Maintenance and inspection, arrangement and repair; and
iii.
Technical assistance and technical education; and
iv.
Product test and inspection based on you request.
