Troubleshooting
ISSUE
SOLUTION
Condensation
in tubing
Ensure the tubing, the silicone membranes,
and membrane caps are dry before use.
If condensation occurs, ensure tubing is
dry before next use: Disconnect the tubing
from cups and turn the pump back on to
dry the tubing while you are storing your
breastmilk.
Milk in tubing
Check the membranes for damage.
Replace the membranes if needed and
clean/replace the tubing.
Do not sterilize tubing in the dishwasher,
steam sterilizer, or by boiling.
Low or no
suction
Make sure your pump is turned on and the
suction level is set properly. Check duckbill
valves for any damage or wear. Replace
valves if needed. Confirm that duckbill
valves are oriented in the correct position;
see assembly instructions for guidance.
Check that all parts are dry and
securely assembled.
Check tubing to ensure it is inserted into
the ports on membrane caps firmly.
Keep collection cups with tubing
perpendicular and upright in bra;
see placement and bra fit instructions.
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