1.12 Technical Support
Should you encounter any problems while using the
tM module, and are unable to find the help you need in this
manual or on our website, please contact ICP DAS Product
Support.
Email:
http://www.icpdas.com/service/support.htm
When requesting technical support, be prepared to provide the
following information about your system:
1.
Module name and serial number: The serial number can be
found printed on the barcode label attached to the cover of
the module.
2.
Firmware version: See Sections 2.16 and 3.7.5 for
information regarding the command used to identify the
firmware version.
3.
Host configuration (type and operating system)
4.
If the problem is reproducible, please give full details
describing the procedure used to reproduce the problem.
5.
Any specific error messages displayed. If a dialog box
with an error message is displayed, please include the full
text of the dialog box, including the text in the title bar.
6.
If the problem involves other programs or hardware devices,
please describe the details of the problem in full.
7.
Any comments and suggestions related to the problem are
welcome.
ICP DAS will reply to your request by email within three
business days.
tM Series DIO User Manual, Rev: A1.3 7PH-013-A13
35
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+7(495)109-02-08 [email protected] www.bbrc.ru
Summary of Contents for tM Series
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