Icon Process Controls ProCon C300 Series, Operating Manual, Page: 27 / 28

C300 Series Operating Manual
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Troubleshooting
1. LCD display is not bright
Possible Causes: Instrument or LCD Screen power supply failure.
Solutions: Check whether the power supply is connected or not, and check whether the power supply wire of the sensor is connected in
the wrong direction.
2. No current output
Possible Causes: It could be a fault in the current module or a wiring fault.
Solutions: Please check that the current output wiring is correct. Please refer to the wiring terminal diagram in the instructions.
3. The output current of the transmitter does not match the display current.
Possible Causes: Current output may not be correctly calibrated.
Solutions: Please re-calibrate the 20mA output.
4. There is a on the screen.
Possible causes: The transmitter does not communicate properly with the sensor. Solutions: Check whether the signal line of the sensor is
correct. Please refer to the wiring diagram in the instruction.
5. Measurements display results fluctuate greatly.
Possible causes: Sensor wiring error or low display rate setting.
Solutions: Check wiring or increase display rate appropriately.
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Warranty
Icon Process Controls warrants this product to be free from significant deviations in material and workmanship for a period of one year
from the date of purchase. If repair is necessary and has not been the result of abuse or misuse within the warranty period, please return
to Icon Process Controls and amendment will be made without any charge. We Instruments Customer Service Center will determine if
product problem is due to deviations or customer abuse. Out of warranty products will be repaired on a charge basis.
Authorization must be obtained from
Icon Process Controls Customer Service Center to issue a RIR number before returning items for
any reason. When applying for authorization, please include date requiring the reason of return. Instruments must be carefully packed to
prevent damage in shipment and insured against possible damage or loss. Icon Process Controls will not be responsible for any damage
resulting from careless or insufficient packing.
Warning: Damage as a result of inadequate packaging is the User / distributor’s
responsibility. Please follow the guidelines below before transporting.
Use the original packaging material if possible, when transporting back the unit for repair. Otherwise wrap it with bubble pack and use a
corrugated box for better protection. Include a brief description of any faults suspected for the convenience of Customer Service Center, if
possible. If there are any questions, feel free to contact our Customer Service Center or distributors.
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