Ice-O-Matic Hotel Dispenser CD 40030 Series, Service & Installation Manual, Page: 18 / 21

Service Diagnosis CD40030/CD40022
Page 16
Symptom Probable Cause Possible Fix
No ice is dispensed
No power to dispenser. Check for proper power.
Basic Model Is dispenser plugged in?
No
ice. Check ice machine.
Vend switch does not close. Check vend switch.
Check chute for proper motion.
Interlock switch open. Check interlock switch, be sure
top panel is in place.
Drive motor windings open.
Check drive motor.
Drive gears failed.
Check gear reducer.
No ice is dispensed
Same as above plus coin Check coin switch.
Coin Op Model switch does not close
Vend timer does not work. Connect power to post 6 of
coin mech timer, timer should
activate, ready light should be
ON and pushing the chute
should start the gear motor,
If not replace the vend timer.
Only dispenser small
Sweep arm damaged. Check/replace sweep arm.
amounts of ice.
No water dispensed,
Water shut off. Check water supply to unit,
Water Dispenser model check shutoff valve inside
cabinet.
Water leak
Drain is plugged Check drain for restriction
Ice catch pan has overfilled Remove excess ice.
Ice catch pan screened plugged Clean screen
Seal between ice machine Remove ice machine and
And dispenser leaking replace gasket tape.
Water drip from spout
Some dripping is normal, Check spout drain for
but if severe: restriction.