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IC Realtime 1U POE NVR Series User Manual Download Page 39

Table 4-2

Password Protection
Mode

Description

Security Questions

Configure the security questions and answers. The answers
can be the same. ie: Name of company

If you forget the password, enter the answers to the questions
can allow you reset the password. Refer to "4.15.3 Reset
Password" for detailed information.

Customer Support

Contact your original installers or submit a "Forgot My
Password (FMP)" Request to IC Realtime.

FMP Instructions:

Go to:

https://icrealtime.com/support

and click on

Password Reset.
You will recieve a temporary access code that is only usable
directly on the local machine.
The code will

NOT

work via a web browser or remote software.

Once you enter the temporary access code using the
username “

admin

” you will be prompted to create a new

password.

Step 8

Click

Save

to complete the device initialization setup.

Step 9

Configure via the startup wizard. Refer to "4.1.4 Startup Wizard" for

detailed information.

4.1.3 Resetting Password

You can reset the password by the following methods when you forgot the password for the

“admin”

account.

● If the password is lost or forgotten, you have two options:

◇

If you configured security questions, you can reset the password by filling the
answers for the security questions. You will be prompted to set the new password
upon entering the correct answers.

◇

If you did not configure the security questions, you will need to fill out a password reset
request form.

• Go to:

https://icrealtime.com/fmp

and click on Password Reset.

• You will be provided with a code to be used at the headend of the unit.

• This code will not work via the web browser or other remote connections.
• The code is only valid for the given calendar day.

• On the local monitor of your unit Right click on the screen and select Main Menu.

Upon Log in select the username “

admin

”.

• Enter the 6 digit code provided.
• You will be prompted to set your new password and confirm your desired

password.

◇

Some units will have a hard reset button. See section 4.1.3.3.

28

Summary of Contents for 1U POE NVR Series

Page 1: ...User s Manual V4 1 1 ...

Page 2: ...s for reference only If there is any inconsistency between the manual and the actual product the actual product shall prevail We are not liable for any loss caused by the operations that do not comply with the manual The manual would be updated according to the latest laws and regulations of related regions For detailed information see the manual QR code or our official website All the designs and...

Page 3: ...y Transport use and store the device within the allowed humidity and temperature range Power Requirements Make sure to use the designated power type Otherwise there may be a risk of fire or explosion Make sure to use power according to requirements Otherwise it may result in fire explosion or burning risks of batteries To replace batteries only the same type of batteries can be used Make sure to d...

Page 4: ...1 1U POE NVR Series NVR MX08POE NVR MX16POE NVR FX08POE NVR FX16POE 5 2 2 2 2U POE NVR Series NVR 7516K 6 2 2 3 2U NVR Series NVR EL16 NVR EL32 NVR EL64 8 2 3 Alarm Connection 10 2 3 1 Alarm Port 10 2 3 2 Alarm Input Port 11 2 3 3 Alarm Output Port 11 2 3 4 Alarm Relay Specification 12 2 4 Two Way Talk 13 2 4 1 Device end to Camera 13 2 4 2 PC end to the Device end 14 2 5 Mouse Operation 15 2 6 Re...

Page 5: ...eration 40 4 1 4 3 2 Mobile App Registration 41 4 1 4 4 Adding Camera 44 4 1 4 5 RAID Manager 48 4 1 4 6 Schedule 4 1 4 6 1 Recording Schedule 50 4 1 4 6 2 Snapshot Schedule 56 4 1 4 6 3 Record Control 58 4 2 Camera 59 4 2 1 Connection 59 4 2 1 1 Changing Camera IP address 60 4 2 1 2 Auto Changing Compression to H 265 61 4 2 1 3 IP Camera Export Exporting Remote Devices 61 4 2 1 4 IP Camera Import...

Page 6: ...Z 94 4 4 1 PTZ Settings 94 4 4 2 PTZ Control 96 4 4 2 1 Basic PTZ Control Panel 96 4 4 2 2 Expanded PTZ Control Panel 98 4 4 3 Configuring PTZ Functions 98 4 4 3 1 Configuring Presets 98 4 4 3 2 Configuring Tours 99 4 4 3 3 Configuring Patterns 99 4 4 3 4Configuring AutoScan 100 4 4 4 Calling PTZ Functions 101 4 4 4 1 Calling Presets 101 4 4 4 2 Calling Tours 101 4 4 4 3 Calling Patterns 101 4 4 4...

Page 7: ...4 7 2 2 2 Search by Image 118 4 7 1 3 IVS 119 4 7 1 4 3D Analysis 120 4 7 1 4 1 People Approach Detection 120 4 7 1 4 2 Fall Detection 121 4 7 1 4 3 People Exception Detection 121 4 7 1 4 4 People Retention Detection 122 4 7 1 5 Human Body Detection 122 4 7 1 6 Vehicle Detection 124 4 7 1 7 Non motor Vehicle Detection 125 4 7 1 8 People Counting 126 4 7 1 9 Heat map 126 4 7 1 9 1 General 126 4 7 1...

Page 8: ...re 167 4 7 3 1 3 Adding Face Pictures in Batches 170 4 7 3 2 Exporting Importing Face Database 171 4 7 3 2 1 Exporting Face Database 171 4 7 3 2 2 Importing Face Database 172 4 7 3 3 Black whitelist 172 4 7 3 3 1 Adding B W List 172 4 7 3 3 2 Deleting Black White List 173 4 7 3 2 3 Import Export Black whitelist 174 4 8 Event Manager 174 4 8 1 Alarm Info 174 4 8 2 Alarm Monitor 175 4 8 3 Alarm Inpu...

Page 9: ... 1 Upgrading NVR Firmware 206 4 10 File Backup 207 4 11 Network 208 4 11 1TCP IP 208 4 11 2 Port 210 4 11 3 PPPoE 211 4 11 4 DDNS 212 4 11 5 UPnP 213 4 11 5 1 Configuring the Router 214 4 11 5 2 Configuration UPnP 214 4 11 6 Email 216 4 11 7 SNMP 217 4 11 7 1 Prerequisites 218 4 11 7 2 Procedure 218 4 11 8 Multicast 219 4 11 9 Alarm Center 220 4 11 10 Register 221 4 11 11 Switch Setting 222 4 11 1...

Page 10: ... 14 2 System Service 243 4 14 2 1 Basic Services 243 4 14 2 2 802 1x 244 4 14 2 3 HTTPS 245 4 14 3 Attack Defense 246 4 14 3 1 Firewall 246 4 14 3 2 Account Lockout 247 Anti Dos Attack 248 Sync Time Whitelist 249 4 14 4 CA Certificate 250 4 14 4 1 Device Certificate 250 4 14 4 2 Trusted CA Certificate 252 4 14 5 Audio Video Encryption 253 4 14 6 Security Warning 254 4 14 6 1 Security Exception 254...

Page 11: ... 267 4 17 2 Audio Play 268 4 18 USB Device Auto Pop up 269 4 19 Shutdown 269 5 Web Operation 272 5 1 Network Connection 272 5 2 Web Login 272 5 3 Web Main Menu 273 Glossary 274 FAQ 275 Appendix 1 Cybersecurity Recommendations 277 Appendix 2 HDD Capacity Calculation 279 ...

Page 12: ...tion Fast and easy connection for remote access can connect using IC Realtime desktop and mobile applications Real time Surveillance VGA HDMI port Connect a monitor to view real time surveillance Some recorders support TV VGA HDMI simultaneous output Short cut menu when preview Supports popular PTZ decoder control protocols Supports preset tour and pattern Playback Supports each channel s real tim...

Page 13: ...6 window display when on preview and 1 4 9 16 window display when playback depending on model Record Support normal motion detect alarm record function Saves the recorded files to the HDD USB device client end PC or network storage server You can search or playback the saved files at the local end or via the Web USB device Backup Supports network backup USB2 0 3 0 record backup function the record...

Page 14: ... the way up and the LED is turning on and off it could be a power failure or a failed HDD Power down the unit and try unplugging HDD Power unit without HDD If the unit boots HDD has failed If not consult IC Realtime Support USB port Connects to mouse USB Flash Drive and etc Some NVR models are equipped with USB 3 0 External HDDs are not supported 2 1 2 2U NVR Series NVR 7516K NVR EL32 NVR EL64 The...

Page 15: ...The Power Status LED IC Realtime Logo will light on when powered on If the unit is not booting all the way up and the LED is turning on and off it could be a power failure or a failed HDD Power down the unit and try unplugging HDD Power unit without HDD If the unit boots HDD has failed If not consult IC Realtime Support NET NET LED Network Status LED HDD HDD LED Hard Drive Status ALARM Alarm LED A...

Page 16: ...h Power on off button Power input port Power socket Input AC 100 240V Network port 10M 100Mbps self adaptive Ethernet port USB 2 0 3 0 port Connects to mouse USB Flash Drive and etc External HDDs are not supported HDMI High Definition Media Interface High definition audio and video signal output port It transmits uncompressed high definition video and multiple channel data to the HDMI port of the ...

Page 17: ...tasheet Consult datasheets for maximum load 2 2 2 2U POE NVR Series NVR 7516K The NVR 7516K rear panel is shown in Figure 2 6 Figure 2 6 Port Name Connection Function Power switch Power on off button Power input port Power socket Input AC 100 240V Network port 10M 100Mbps self adaptive Ethernet port USB 2 0 3 0 port Connects to mouse USB Flash Drive and etc External HDDs are not supported HDMI Hig...

Page 18: ...9 to 12 and the fourth group is from 13 to 16 Receives the signal from the external alarm source There are two types NO normal open NC normal close When your alarm input device is using external power please make sure the device and the NVR have the same ground Ground GND Alarm input ground port NO1 NO5 Alarm output port 1 5 The number of ports will vary from unit to unit Consult Datasheet 5 group...

Page 19: ... Port x2 Network Ports NiC1 for local network NiC2 for IP cam network 1 16 Alarm input port 1 16 The first group is from port 1 to port 4 the second group is from port 5 to port 8 the third group is from 9 to 12 and the fourth group is from 13 to 16 Receives the signal from the external alarm source There are two types NO normal open NC normal close When your alarm input device is using external p...

Page 20: ...nition video and multiple channel data to the HDMI port of the display device HDMI version is 1 4 VGA VGA video output port VGA video output port Outputs analog video signal Connects to the monitor to view analog video CTRL 12V Provides a constant 12vDC 500ma supply When the last alarm output is triggered the power turns off for a period of time before resuming when the alarm is cleared 12V Consta...

Page 21: ...at low level NO1 C1 NO2 C2 NO3 C3 NO4 C4 Four NO Normally open activation output groups NO5 C5 NC5 One NO NC activation output group CTRL 12V Provides a constant 12vDC 500ma supply When the last alarm output is triggered the power turns off for a period of time before resuming when the alarm is cleared 12V Constant 12vDC 500ma power source Can power devices and be used in conjunction with Alarm ou...

Page 22: ...he ground port of the alarm device to the NVR use any of the ground ports Connect the NC port of the alarm device to the alarm input port ALARM of the NVR When there is peripheral power supplying for the alarm device please make sure it is grounded with the NVR 2 3 3 Alarm Output Port Peripheral power will be needed to supply the external alarm device It is recommended not to exceed 1 amps of powe...

Page 23: ...ease refer to the following relay specifications for detailed information See Figure 2 80 for an example Figure 2 80 2 3 4 Alarm Relay Specification Table 2 35 Model JRC 27F Contact Material Silver Rating Resistance Load Rated switch capacity 30VDC 2A 125VAC 1A Maximum switch power 125VA 160W Maximum switch voltage 250VAC 220VDC Maximum switch currency 1A Insulation Between contact with the same p...

Page 24: ...a speaker to the audio out port on the NVR s rear panel See Figure 2 80 The camera must have a built in speaker microphone or external speaker microphone connected Figure 2 80 Operating Two Way talk from the recorder to camera On the local display you can only engage in Two Way talk with one camera at a time To enable Two Way talk to move the mouse to the top center of the desired camera A small c...

Page 25: ...rom PC to Recorder or Camera Log in to the NVR Web GUI and click Start Talk to enable the two way talk between the PC and Recorder To enable Two Way talk with the Camera open the camera s live view and select the microphone option See Figure 2 82 Figure 2 82 At the PC end when speaking via the microphone you will receive the audio to the speakers at the device end See Figure 2 83 Figure 2 83 14 ...

Page 26: ...de _ icon is to input a backspace and icon is to delete a previous character In numeral input mode the _ icon is for clear and the icon is for deleting the previous numeral character Double left click mouse Utilize special control operations such as double clicking one item in the file list to playback the video In multiple window mode double left click selects one channel to view in full window D...

Page 27: ...d Multi step forward speed and normal speed playback 4 Slow motion Multi step slow motion speed on playback mode 5 Next record Plays the next video file while in playback mode 6 Previous record Plays the previous video file while in playback mode 7 Play Pause In playback mode this toggles the video to pause if playing or play if paused Goes to video search mode if in Live view mode 8 Reverse pause...

Page 28: ...the setup In text mode Deletes the last character Long press this button for 1 5 seconds to clear 15 Alphanumeric keys Input password numbers Switch channel Press Shift to switch the input method 3 Device Installation All the installation and operations here should conform to your local electric safety rules 3 1 Inspecting NVR box contents After you receive the NVR in its original package please v...

Page 29: ...ing void 3 3 HDD Installation For first time installation make sure the unit is powered down and you are properly grounded We recommend using enterprise level or surveillance level Hard Drives It is not recommended to use PC HDD or SSD 3 3 1 1U Series Step 1 Loosen the screws of the rear panel and side panel Figure 3 12 Step 2 Place the HDD in relation to the four holes in the bottom Figure 3 13 S...

Page 30: ... 15 Step 5 Replace the cover in line with the clips and then install the screws on the rear panel and side panel Figure 3 16 3 3 2 1 5U Series Step 1 Use the screwdriver to remove the screws of the rear panel and then remove the front cover Figure 3 17 19 ...

Page 31: ... the screws to secure the HDD on the HDD bracket Figure 3 18 Step 3 Connect the HDD SATA cable to the mainboard and the HDD port respectively Locate the power cable for the HDD and connect the cable to the HDD Figure 3 19 Step 4 After connecting the cables replace the front cover to the NVR and then install screws on the rear panel Figure 3 20 20 ...

Page 32: ...racket in the chassis and then line up the four screws to the four holes in the HDD Use the screwdriver to install the screws firmly to secure the HDD on the HDD bracket Figure 3 22 Step 3 Connect the HDD data cable to the mainboard and the HDD port respectively Find the power cable for the HDD and connect another end of the power cable to the HDD port Figure 3 23 21 ...

Page 33: ... and NVR 7516K Series Figure 3 1 Note Cameras plugged into NVR built in Poe should only be set to DHCP The NVR POE will mac bind and address these cameras automatically to a 10 1 1 x by default Only one camera per POE port Do not use an external switch on the built in POE Cameras using external switches are to be set on static IP matching the local network IP scheme 22 ...

Page 34: ...port 2 can be set to a different IP scheme than network port 1 IP cameras are recommended to be set on static to the same IP scheme as network port 2 and plugged into a switch that is connected to network port 2 to isolate cameras 4 Local Basic Operation Slight differences may be found on the user interface The following figures are for reference only 4 1 Getting Started This chapter introduces de...

Page 35: ...e power cable Step 3 Click the power button at the front or rear panel and then boot up the device After the device has booted up the system will display multiple channel mode by default 4 1 2 Device Initialization If it is your first time using the device set a login password for admin system main administrator user You can select to use unlock pattern to log in or not at your own choosing For yo...

Page 36: ...ox enter the password for admin The new password can be set from 8 characters through 32 characters and contains at least two types from number letter and special characters excluding and Confirm Password Prompt Question In the Prompt Question box is a hint to the admin password Not recommended to put the actual password On the login screen click the lock icon next to the password field to display...

Page 37: ...the pattern by drawing it again The created pattern must cross at least four grids The unlock pattern is only usable at the unit s head end You will still need the written password for remote methods If you do not want to configure the unlock pattern click Skip Once you have configured the unlock pattern the system will require the unlock pattern as the default login method If you skip this settin...

Page 38: ...d through the security questions For details about resetting the password see 4 1 3 Resetting Password If you do not want to configure the settings disable the security questions function on the interface If this is skipped and your password is lost in the future you will need to submit a Forget My Password form or contact IC Realtime customer support 27 ...

Page 39: ... 1 4 Startup Wizard for detailed information 4 1 3 Resetting Password You can reset the password by the following methods when you forgot the password for the admin account If the password is lost or forgotten you have two options If you configured security questions you can reset the password by filling the answers for the security questions You will be prompted to set the new password upon enter...

Page 40: ... Step 3 Click Apply to set settings 4 1 3 2 Resetting Password on Local Interface with Security Questions Step 1 Enter the Login interface If you have configured the unlock pattern the unlock pattern login interface will be displayed Click Forgot Pattern the password login interface will be displayed See Figure 4 7 If you did not configure unlock pattern the Login interface will be displayed See F...

Page 41: ...in in the Confirm Password box Step 7 Click OK to save your new password Step 8 A pop up window appears asking if you want to sync the password with the remote devices See Figure 4 14 The synchronize function only works on IC Realtime cameras with 2018 firmware or newer Third party cameras or older cameras passwords will not update correctly Use with caution Click OK to synchronize the password to...

Page 42: ...el see 3 4 HDD Installation Step 2 Find the reset button on the mainboard and then connect the Device to the power source again Step 3 Press and hold the reset button for 30 seconds See Figure 4 15 for the location of the reset button Figure 4 15 Step 4 The Device will reboot and all settings will be erased and set back to factory default 4 1 4 Startup Wizard After you have successfully initialize...

Page 43: ...name firmware version and device serial number The collected information is only used to verify the legality of the Device and push upgrade notices If you cancel the Auto Check for Updates check box the system will not perform automatic checks 4 1 4 1 General Settings Configures the NVR basic information such as system date holiday and etc You can also configure general settings by selecting Main ...

Page 44: ...r will correspond to IR remote control addressing Language In the Language list select a language for the Device system Video Standard In the Video Standard list select PAL or NTSC according to your actual situation Sync Remote Device Enable this function the NVR can synchronize information with the remote devices such as Language video standard time zone Instant Playback In the Instant Play box e...

Page 45: ...me Sync Interval In the Interval box enter the interval for time sync Navigation Bar Enable the navigation bar When you click on the live view screen the navigation bar will be displayed Mouse Sensitivity Adjust the speed of double click by moving the slider The greater the value is the faster the speed will be Step 2 Click Apply button to save settings 4 1 4 1 2 Date and Time Configures system s ...

Page 46: ...12 HOUR or 24 HOUR for the time display style DST Enable the Daylight Saving Time function if you are in an area that observes DST Click Week or click Date for DST type It is recommended to use Week as the actual date of DST changes each year The systems are programmed with the correct DST week settings by default simply just select enable Start Time Configure the start time and end time for the D...

Page 47: ...by selecting Main Menu Basic Settings NETWORK TCP IP Make sure the device is properly connected to a network It is recommended to use DHCP allowing the system to pull automatically The TCP IP interface will be displayed See Figure 4 21 Different model NVRs have different Ethernet adapter amounts and types Refer to the actual datasheet Figure 4 21 36 ...

Page 48: ...Step 1 Click to modify network settings The Modify interface will be displayed Figure 4 22 Step 3 Set parameters See Table 4 5 37 ...

Page 49: ...sting the network status the network is regarded as offline only when both of the two Ethernet ports are disconnected The two Ethernet ports are used under the same LAN Load Balance Two network ports share one IP address and they are working at the same time to share the network load If one of them fails the other can continue working When testing the network status the network is regarded as offl...

Page 50: ... gateway and DHCP are not available for configuration IP Address Enter the IP address and configure the corresponding subnet mask and default gateway IP address and default gateway must be in the same network segment Subnet Mask Default Gateway DNS DHCP Enabling DHCP function to get the DNS address from the router Preferred DNS In the Preferred DNS box enter the IP address of DNS Alternate DNS In ...

Page 51: ...DHCP are not available for configuration 4 1 4 3 P2P P2P is used for easily viewing your system remotely It can be used with our Desktop Software called SmartICRSS or it can be used on our mobile apps called IC View or ICRSS Pro To use this feature simply make sure it is enabled and the unit has an internet connection On your remote device Cellphone or Computer open our application Go to the Devic...

Page 52: ...line if the P2P registration is successful and has internet connectivity 4 1 4 3 2 Mobile App Registration You can find these same steps in a video on our YouTube channel or on our support center YouTube Link https www youtube com c ICRealtimeOfficial Help Center https www icrealtime com support Step 1 On your mobile device go to the app store and download IC View or ICRSS Pro Step 2 On your cell ...

Page 53: ... icon in the top right corner 3 Tap P2P SN from the drop down list You will need to allow permissions to allow the phone app to use the phone camera Use the camera to scan the QR Code 4 Scan the QR code from your unit s interface or select Manually Enter SN which will allow you to manually type out the SN of the unit See Figure 4 25 Figure 4 25 42 ...

Page 54: ...SN Enter a name anything and then enter the correct username and password for the NVR See Figure 4 26 Figure 4 26 6 Tap Start Live Preview or Save at the bottom The Device is added and displayed on the live view interface of the cell phone See Figure 4 27 Figure 4 27 43 ...

Page 55: ...If on the P2P interface of the Wizard click Next Otherwise go to Main Menu Advanced Settings Camera Configuration Add Remove Device The Add Remove Device interface will be displayed See Figure 4 28 Figure 4 28 Step 2 Register remote device IC Realtime cameras plugged into the built in POE of a recorder will automatically register to the system Search and then add 1 Click Search The devices found a...

Page 56: ...list None Display all types of devices Recommended filter IPC Display the front end devices such as IPCs DVR Display all storage devices such as NVR DVR and HCVR OTHER Display the devices that do not have the IPC or DVR device type Specialty cameras like thermal cameras or 3rd party cameras will be set to Other for type In some cases some IC Realtime cameras will show up as Other as well Searched ...

Page 57: ...ice Import Select the searched devices and then click Import to import the devices from a USB storage device Export Select the added devices and then click Export The exported devices information is saved into the USB storage device Manual Add is used to manually configure connection information This should be used when the admin password is different from the recorder s admin password 1 Click Man...

Page 58: ...or private protocol You can enter the value depending on the IPC manufacturer User Name Enter the user name of the remote device Password Enter the password of the user for the remote device Remote CH No Enter the remote channel number of the remote device that you want to add extra channels on camera or recorder Decoder Strategy In the Decoder Strategy list select Default Realtime or Fluent Proto...

Page 59: ...D array make sure to set a hotspare All data on the HDDs will be deleted when creating or removing a RAID group It is recommended to have your HDDs placed into multiple RAIDs instead of one large RAID In the table below the number without represents the disk number of the RAID group The number with represents the number of global hot spare disks For example for 24 HDD the setup strategy is 7 7 9 1...

Page 60: ...er protection from a single drive failure A RAID 6 system even survives 2 disks dying simultaneously For complete data security you still need to back up the data from a RAID system Step 1Select the desired HDDs for the array in the RAID interface See Figure 4 32 Figure 4 32 49 ...

Page 61: ...ed to sync with each other to finish the process For RAID5 and RAID6 you can select different working modes Self Adaptive Automatically adjust the RAID sync speed according to the business status Sync First Resource priority is assigned to RAID sync Business First Resource priority is assigned to business operations Balance Resource is evenly distributed to RAID sync and business operations 4 1 4 ...

Page 62: ...ecessary Select All if you want to set for all channels See Table 4 9 for parameters Table 4 9 Parameter Description Channel In the drop down Channel list select a channel to configure Pre record Enter the amount of time that you want to start the recording in advance For example if you set it to 4 seconds the system will record 4 seconds before the motion event was triggered 51 ...

Page 63: ...the recorded videos but not snapshots ANR Configures ANR auto network resume function In the event of network failure the IPC will continue to record if it has a microSD card installed for edge storage adn the camera remains powered on The NVR can download recorded files from the IPC during the offline period from the IPC This will guarantee there is no record loss on the current connected IPC cha...

Page 64: ...t the Setting button to the right of the dates and then set the parameters Figure 4 35 When the record type is Motion motion detection alarm M A and IVS refer to 4 8 5 Video Detection 4 8 3 Alarm Input 4 7 1 3 and IVS for detailed information on setting up the functions to trigger Figure 4 36 53 ...

Page 65: ...eously 2 On the timeline left click mouse and then drag to define a period There are six periods in one day the Device starts recoding the selected event type in the defined period In Figure 4 39 the different color bars stand for different record types Green represents the general constant recording Yellow represents for MD motion detection record Red represents alarm triggers alarm contacts reco...

Page 66: ...or example if you want to record during the night but not during the day you would set Period 1 from 00 00 08 00 and Period 2 from 18 00 24 00 Under Copy to select All to apply the settings to all the days of a week or select a specific day s that you want to apply the settings to Click OK to save the settings 3 Click Apply to complete the settings Refer to 4 1 4 6 3 Record Control for detailed in...

Page 67: ...larm event occurs It requires the alarm trigger to parameters to have the snapshot checkbox selected See Figure 4 42 Step 1 Click Snapshot the device goes to the following interface See Figure 4 40 Select Main Menu Basic Settings Record Schedule Snapshot to navigate to the snapshot interface Figure 4 40 Step 2 Select a channel to set a scheduled snapshot Step 3 Set snapshot type as scheduled Refer...

Page 68: ...nel and enable the record function See Figure 4 42 When the record type is Motion motion detection alarm M A and IVS refer to 4 8 5 Video Detection 4 8 3 Alarm Input 4 7 1 3 IVS for detailed information Figure 4 42 Step 5 Refer to 4 1 4 6 1 Recording Schedule to set snapshot period Step 6 Click Apply button to save the snapshot plan Enable auto snapshot function so that the snapshot plan can becom...

Page 69: ...for the specified channel You will need to have storage authorities to implement the Manual record operation Make sure the HDD has been properly installed Step 1 Right click on the mouse and then select Manual Control Record Mode or select Main Menu Advanced Settings Storage Settings Record Control See Figure 4 43 Figure 4 43 Step 2 Configure parameters Table 4 10 Parameter Description Streams Are...

Page 70: ...nel Off Does not record Snapshot status Enable or disable the scheduled snapshot for the corresponding channels Step 3 Click Apply to complete settings 4 2 Camera 4 2 1 Connection Select Main Menu Advanced Settings Camera Configuration Add Remove Device to add remote devices See Figure 4 44 After adding remote devices to the NVR you can view the video on the NVR and manage and store the video file...

Page 71: ...meras at the same time Figure 4 45 Step 2 Select IP mode DHCP There is no need to input IP address subnet mask and default gateway the unit will auto retrieve the network parameters Static Manually input IP address subnet mask default gateway and incremental value To change several devices IP addresses at the same time input an incremental value The device can add the incremental value set to the ...

Page 72: ... while keeping the same quality as H 264 H265 may not be ideal for all scenarios user discretion is advised This is only supported with IC Realtime cameras with H 265 encoding available Click to toggle the H 265 Auto Switch at the bottom of the interface See Figure 4 46 Figure 4 46 4 2 1 3 IP Camera Export Exporting Remote Devices The list of added IP devices to your NVR can be exported to your lo...

Page 73: ...le information includes IP address port channel number manufacturer username and password If you select the File Backup Encryption check box the file format is backup If you un check the File Backup Encryption box the file format is csv In this case there might be a security risk for exported data 4 2 1 4 IP Camera Import Importing Remote Devices Step 1 Click Import The Import Browse interface wil...

Page 74: ... When connecting an older IP camera to the NVR via the built in PoE ports of the NVR the NVR may fail to initialize the camera Go to the Registration interface to initialize the camera or Initialize the camera by logging into the camera web GUI using its IP address with a Computer In other cases older cameras do not initialize as they are set with a default password of admin following the old prot...

Page 75: ...4 12 Parameter Description User The default is admin Password The new password can be set from 8 characters through 32 characters and contains at least two types from number letter and special characters excluding and Enter a strong password according to the password strength bar indication Confirm Password For your device s security create a complex password of your own choosing We also recommend...

Page 76: ...to the camera Note that if the IPC is plugged into NVR PoE IPC should be set only to DHCP Static Manually input IP address subnet mask default gateway and incremental value To change several devices IP addresses at the same time input incremental value The device can add the fourth octet address of the IP address one by one to automatically allocate the IP addresses If there is an IP conflict when...

Page 77: ... Figure 4 53 Figure 4 53 Step 9 Click OK to complete the setup 4 2 3 Shortcut Menu to Add Camera You can register a camera directly on the live view screen using the icon Step 1 On the live view interface move your mouse to the window There will be an icon on the channel window See Figure 4 54 66 ...

Page 78: ...or detailed information 4 2 4 Image To achieve the best video appearance configure the IP camera image parameters as desired In most cases the default settings will display a proper image Step 1 Select Main Menu Advanced Camera Configuration Image The Image interface will be displayed See Figure 4 55 Figure 4 55 67 ...

Page 79: ...ater the value the lighter the color will become Adjusts the saturation according to the actual environment Sharpness Adjusts the sharpness of the image edge The greater the value is the more obvious the image edges will be Adjusts the sharpness according to the actual environment Gamma This function adjusts image brightness and enhances the image dynamic display range The greater the value the br...

Page 80: ... brightest section and reduce the area of the halo and lower the brightness of the whole video Cars at night Stop Disables the BLC function WB Mode Configures the camera White Balance mode This affects the image hue so that the image can accurately display the environment Different cameras support different WB modes such as auto manual natural light outdoor and etc Day Night Mode Configure the col...

Page 81: ... and click Apply Channel Title Select Channel Title and the channel name will be displayed in the live view and playback Drag channel title to the desired area and click Apply Custom Title You can custom title to be overlaid on the screen Click Setting to set the information such as font size title content and text alignment and then click OK Default Set the device default configuration Copy to Cl...

Page 82: ...o enable privacy masking The number represents the number of masking areas Select a number and drag masking areas to the screen and you can also change the size of areas or drag an area to another location You can drag up to 4 masking areas to one channel Default Set the device default configuration Step 3 Click Apply 71 ...

Page 83: ... resolution Recommended to keep the NVR maximum bandwidth throughput in mind when adjusting these settings Some NVR series may support three streams main stream sub stream 1 sub stream 2 Step 1 Select Main Menu Advanced Camera Configuration Encode The Encode interface will be displayed See Figure 4 57 Figure 4 57 Step 2 Configure parameters See Table 4 16 72 ...

Page 84: ...efinition Resolution In the Resolution list select resolution for the video The maximum video resolution might be different depending on your NVR and camera model Frame Rate FPS Configures the frames per second for the video The higher the value is the clearer and smoother the image will become Frame rate changes along with the resolution With NTSC format the selectable values range from 1 through...

Page 85: ...ed video file will be a composite audio and video stream Compression In the Compression list select a format such as G711a G711u PCM AAC Varies depending on IPC NVR Sampling Frequency In the Sampling Frequency list you can select the audio sampling rate Step 5 Click OK Step 6 Click Apply 4 2 6 2 Snapshot Configures the snapshot mode image size quality and interval Step 1 Select Main Menu Advanced ...

Page 86: ...he settings for Type In the Type list you can select Scheduled or Event Scheduled The snapshot is taken during the scheduled period Event The snapshot is taken when there is an alarm event occurs such as motion detection event video loss and local alarms Size In the Size list select a value for the image The greater the value the better the image quality Quality Configure the image quality by 6 le...

Page 87: ...tomize the channel name Step 1 Select Main Menu Advanced Camera Configuration Camera Name The Camera Name interface will be displayed See Figure 4 60 Figure 4 60 Step 2 Modify the desired channel names Only IC Realtime cameras support the name change function The channel name supports a max of 63 English characters Step 3 Click Apply 76 ...

Page 88: ... cables longer than network cable standards will have a reduced max transmission rate of 10mbps 4 2 9 Remote Update This function allows you to upgrade the connected IP camera firmware using a local file IC Realtime cameras only You will need to have the firmware available on a USB to complete this step Log into your dealer portal and go to the product page to get the latest firmware If unavaailab...

Page 89: ...emote Device Info This function allows you to view the connection and alarm status of the corresponding channel Select Main Menu Advanced Camera Configuration Add Remove Device Linked Device Info the Linked Device Info interface will be displayed See Figure 4 63 Refer to Table 4 19 for detailed information Figure 4 63 Table 4 19 Icon Description Icon Description IPC works properly IPC is not suppo...

Page 90: ...ee Table 4 20 Table 4 20 SN Icon Description 1 The current channel is recording 2 Motion detection has been triggered 3 Video loss status 4 The current channel is in monitor lock status current owner has no viewing permission You will need to log in with a user that has rights such as admin 4 3 2 Navigation bar The navigation bar features shortcut configuration icons Different series products may ...

Page 91: ...3 Live View Control Interface To enable the live view control interface hover the mouse to the top center of the video of the current channel See Figure 4 68 If the mouse stays idle for more than 6 seconds the control bar will automatically hide Disable the navigation bar if it will be displayed on the interface before using this function Note that not all icons shown here may not appear in your a...

Page 92: ...o go to the instant replay interface See Figure 4 69 Figure 4 69 Instant replay allows playback recordings of the last 5 minutes to 60 minutes of the current channel Go to the Main Menu Advanced System General Basic to set Instant Replay time Move the slider to select the time you want to start playing Play pause and close the instant replay window The information such as channel name and recordin...

Page 93: ...ton is released To zoom in or out further while in zoom mode move the mouse wheel up or down The digital zoom interface is shown as in Figure 4 71 When the image is in the zoomed in status you can drag the image toward any direction to view the other zoomed in areas Right click the mouse to cancel zoom and return to the original interface The higher the camera resolution the better the image quali...

Page 94: ...ers Step 1 Click to start the two way talk function the icon now is shown as Step 2 Click again to end the two way talk 4 3 3 6 Switch Bit Streams This function allows you to switch the channel main stream sub stream according to current network bandwidth M Main stream This is typically a high bitrate high resolution stream It occupies large network bandwidth and is the recording stream by default...

Page 95: ... 3 5 Sequence Add Camera Open the Add Remove Camera interface For details see 4 1 4 4 Adding Camera Manual Control Selecting Record Mode allows you to configure the recording mode as Auto or Manual or stop the recording You can also enable or disable the snapshot function Selecting Alarm Mode allows you to configure alarm output settings Live Mode There are two modes General AI mode Crowd Distribu...

Page 96: ...d then click OK If there are less than 30 faces in the selected range the searching starts immediately If there are more than 30 faces or targets in the selected range a prompt will display indicating that there are too many targets and the searching range should be reduced The image stays paused so you can start modifying the range Figure 4 75 Draw a search range Step 3 Select the target face tha...

Page 97: ...ll be displayed Then you can set the save path backup type and file type and then export to the external storage device 4 3 4 Adding IC Home Devices IC Home devices can be added to IC Realtime recorders After connecting anIC Home device to your local WiFi You will need a PC with the ICIP DVR NVR Finder Utility tool ConfigTool installed Open Configtool to find the IP address of the IC Home Device I...

Page 98: ...Sequence interface will be displayed See Figure 4 78 When entering the edit view interface the device will automatically switch to the max split view mode The channel list on the edit view interface displays the added camera channel number and channel name If the channel amount has exceeded the device max split amount the edit view interface will display the max screen number amount and current sc...

Page 99: ...umber at the right bottom corner to view the current channel sequence See Figure 4 79 Figure 4 79 Step 3 Click Apply to save the current channel sequence After you change the channel sequence click Cancel or right click the live view interface the NVR will display the dialogue box Click OK to save current settings Click No to exit without saving the settings 88 ...

Page 100: ...sheye installation mode and display mode For the non fish eye channel the system will display the dialogue box to notify you that the channel is not a fisheye supported and does not support the de warp function If system resources are insufficient the system will display the corresponding dialogue box Figure 4 81 Now you can see an interface shown as in Figure 4 82 Configure the fish eye installat...

Page 101: ...retching view 1 360 panorama view 3 de warp windows 1 360 panorama view 4 de warp windows 4 de warp windows 1 panorama stretching 1 360 panorama view 8 de warp windows Wall mount 360 panorama original view Panorama stretching 1 panorama unfolding view 3 de warp windows 1 panorama unfolding view 4 de warp windows 1 panorama unfolding view 8 de warp windows 90 ...

Page 102: ...layback Step 2 Select 1 window playback mode and corresponding fish eye channel click to play Step 3 Right click the icon to navigate to the de warp playback interface For detailed information refer to Figure 4 83 4 3 7 AI Live View Mode IC Realtime AI enabled NVRs feature a Live View AI Mode When enabled the NVR will display real time information for Face recognition vehicle and non motor vehicle...

Page 103: ... the corresponding video Step 3 Click The Properties interface will be displayed See Figure 4 86 Figure 4 86 Step 4 Optional Click the Face tab to select attributes to display including age gender expression glasses beard and mask Step 5 Optional Click the Human tab to select attributes to display including top pants hat bag bag style umbrella age and gender See Figure 4 87 92 ...

Page 104: ...cluding vehicle logo vehicle color vehicle model plate recognition plate color seatbelt call vehicle decorations and countries regions See Figure 4 88 Figure 4 88 Step 7 Optional Click Non Motor and select attributes to display including color type and people number See Figure 4 89 93 ...

Page 105: ... to the recorders rear panel A B inputs 4 4 1 PTZ Settings This section configures the different PTZ parameters for local or remote type Before you use a coaxial PTZ make sure you have set PTZ protocol Otherwise you cannot control the PTZ Local For PTZ control when NVR is connected to PTZ via RS 485 Remote recommended For IP PTZ devices NVR sends commands over network to PTZ Step 1 Select Main men...

Page 106: ...Figure 4 92 Figure 4 93 Step 2 Configure parameters See Table 4 26 95 ...

Page 107: ...Zs will show this information upon bootup initialization Baud rate In the Baud rate list select the baud rate for the PTZ camera The default is 9600 The Baud rate must match the PTZ settings Data Bit The default value is 8 Stop Bit The default value is 1 Parity The default is value NONE Step 3 Click Apply 4 4 2 PTZ Control PTZ control panel allows operations such as moving the camera in eight dire...

Page 108: ... mode and then click anywhere on the live view screen the PTZ will turn to this point and zoom to the middle of the screen Zooming On the fast positioning screen drag to draw a square on the live view The PTZ will zoom in on the square Dragging upward will to zoom out and dragging downward will zoom in The smaller the square is drawn the greater the zoom effect This function is for some products o...

Page 109: ... pre set static position Pan Moves left and right Tour Moves between presets Flip Flips image Pattern Recorded set of movements that the PTZ will follow Reset Resets PTZ Scan PTZ moves left right with set limits AUX Config icon Opens the PTZ functions setting interface AUX Switch For Auxiliary features such as Wiper Enter Menu icon Opens the PTZ Menu interface 4 4 3 Configuring PTZ Functions 4 4 3...

Page 110: ...ed See Figure 4 97 Figure 4 97 Step 3 In the Tour No box enter the value for the tour route Step 4 In the Preset box enter the preset value Step 5 Click Add Preset A preset will be added for this tour You can repeat adding more presets Click Delete Preset to delete the preset for this tour This operation can be repeated to delete more presets Some protocols do not support deleting 4 4 3 3 Configur...

Page 111: ... adjusting zoom focus iris and directions Step 5 On the PTZ interface click End to save and complete the setting 4 4 3 4 Configuring AutoScan Step 1 On the expanded PTZ control panel click The PTZ interface will be displayed Step 2 Click the Scan tab The Scan interface will be displayed See Figure 4 99 Figure 4 99 Step 3 Click the direction arrows to position the left and right limits 100 ...

Page 112: ...value of the tour that you want to call Step 2 Click to call the tour Step 3 Click again to stop the tour 4 4 4 3 Calling Patterns Step 1 On the expanded PTZ control panel in the No box enter the value of the pattern that you want to call Step 2 Call to call the pattern Step 3 The PTZ camera moves according to the configured pattern repeatedly Step 4 Click again to stop performing the pattern 4 4 ...

Page 113: ...NVR is set for 24 hour continuous record by default It supports customized record period and record types Refer to 4 1 4 6 Schedule for detailed information 4 6 Playback and Search 4 6 1 Instant Playback This allows a quick view of the previous 5 to 60 minutes of recordings on a channel Refer to 4 3 2 Navigation bar for instant playback information 4 6 2 Search Interface You can search and playbac...

Page 114: ...t the area that you want to enlarge The area will be enlarged after the left mouse button is released To exit the enlarged status right click on the image 2 Playback Controls Bar Playback control buttons Refer to 4 6 2 1 Playback Control for detailed information Backup Start Stop Used to specify desired time period you wish to export save to a USB Refer to 4 6 2 3 Download Video of Specified time ...

Page 115: ...n the time bar the system will automatically move to the next time point where there is a recorded video located 4 View Layout and Channel Selection In the Camera Name list select the channel s that you want to play back The window split is decided by how many channel s you selected For example if you select one channel the playback will be displayed in the single channel view if you select two to...

Page 116: ...le 4 29 Icon Function Play Pause In slow play mode click to switch between play pause Stop When playing back click to stop the current playback process Backwards play In normal play mode left click the button and the file will play backward Click again to pause the current play In backward play mode click or to restore normal play Display previous frame next frame When pausing the normal playback ...

Page 117: ... on the full screen mode then select or create path Click Start button to save to the specified path 4 6 2 2 Search Type This allows you to search the recorded videos splice or take snapshots from Disk or an external storage device From R W Disk Recorded videos or snapshots playback from HDD of the Device See Figure 4 104 Figure 4 104 From I O Device Recorded videos playback from an external stora...

Page 118: ... icon to save the clip file Figure 4 106 4 6 2 4 Video Backup This function is to backup files checked in the file list or the file that was just clipped Step 1 Select the recorded video file that you want to back up You can select the following two types of files Recorded video file Click the File List area will be displayed Select the file s that you want to back up Saves the clip footages as a ...

Page 119: ...thin the specified zones Step 4 Click again to exit the Smart Search function The motion detect zone created cannot be the entire full screen area The motion detect region will display the current single play pane by default If selecting another file on the list the NVR will play the motion detect footage of the other file The time bar unit switch backward play frame by frame are disabled when the...

Page 120: ... available on all units Only available on select special units or is still in development 4 6 5 1 Add Tag When the NVR is playing back click the icon to view the following interface Input the Tag under Tag Name then click OK See Figure 4 109 Figure 4 109 4 6 5 2 Play back Tagged files During 1 window playback mode click in Figure 4 102 to toggle the tag file list interface Double click one tagged ...

Page 121: ... you can check in the tag information item you want to delete and then click Delete to remove one tag item After you go to the tag management interface the NVR will pause the current playback It will resume playback after you exit the tag management interface If the tag file you want to playback has been removed system will playback the first file in the list 4 6 6 Playback Image This function all...

Page 122: ...arch Type list select Subperiod In the Split Mode list select 4 8 or 16 See Figure 4 111 Figure 4 111 Step 3 In the Calendar area select a date Step 4 In the Camera Name list select a channel Step 5 Start playing back splices See Figure 4 112 Click the playback starts from the beginning Double click anywhere on the time bar the playback starts from where you click Figure 4 112 4 6 8 File List Clic...

Page 123: ...Lock or Unlock File To lock the recorded video on the File List interface select the check box of the recorded video and then click the icon The locked video will not be overwritten To view the locked information click the File Lock interface will be displayed Any recorded video that is under writing or overwriting process cannot be locked To unlock the recorded video in the File Lock interface se...

Page 124: ... smart search channel does not support this function either 4 7 AI 4 7 1 AI Search The AI Search allows specific search results based on Intelligent Events such as IVS rules Face human and vehicle recognition and Heat Map Typically the AI events are camera based meaning the IP camera must support the necessary AI or IVS events to properly work with the NVR 4 7 1 1 Face Detection You can search the...

Page 125: ... privacy reasons the faces in the sample images are pixelated The actual image will be clear Figure 4 116 Step 3 Select the face that you want to view the play back for The picture with registered information will be displayed Other functions here include Click Export to export results in Excel format To back up the recorded files to the external storage device select the files click Backup select...

Page 126: ...picture to the face database Figure 4 118 Add face pictures to database 4 7 1 2 Face Recognition The Face recognition function allows the search and comparison of recorded human faces with the face image on the database and playback the corresponding record file The AI search allows two search parameters Search by attributes and search by image This function is only supported by EL series NVRs and...

Page 127: ...es beard mask and similarity according to your requirement Step 3 Click Search The search result will be displayed See Figure 4 120 Figure 4 120 Step 4 Click the picture that you want to play back The picture with registered information will be displayed You can also do the following operations to the recorded files To back up the recorded files to the external storage device select files click Ba...

Page 128: ...ion 4 7 1 2 2 Search by Image Step 1 Select Main Menu Playback Advanced Search Face Recognition Search by Image The Search by Image interface will be displayed See Figure 4 121 Figure 4 121 Step 2 Select the channel and set the parameters such as start time end time gender age glasses beard mask and similarity according to your requirements Step 3 Click Search The search result will be displayed S...

Page 129: ...e device select files click Backup select the save path and file type and then click Start To make the files unable to be overwritten select the files and then click Lock To add a tag to the file select the files and then click Add Tag Go to the Face Properties and Person Details to view detailed information 4 7 1 3 IVS This function allows you to view IVS based events such as tripwire or intrusio...

Page 130: ...e rules and zones for different event types as well as trigger alarm linkage Types of events include Approaching Human detection fall detection violence detection and Loitering detection Cameras are required to be mounted up high looking down at objects with preferably 45 degree angle for optimal performance This feature requires IP camera equipped with 3D behavior analysis 3D analysis and IVS are...

Page 131: ...Select Main Menu Advanced Event Parameters 3D Analysis Step 2 Select a channel and click Add Step 3 Select Enable and set Type to Fall Detection Step 4 Click and then click and hold the left mouse button to draw an area on the screen Step 5 Configure parameters Table 4 31 Parameter Description Sensitivity Configure the alarm sensitivity Duration Sets the minimum time to trigger an event when a fal...

Page 132: ... Enable and set Type to People Retention Detection Step 4 Click and then click and hold the left mouse button to draw an area on the screen Step 5 Configure the parameters Table 4 33 Parameter Description Sensitivity Configures the event sensitivity Duration Set the minimum time of triggering an alarm when people stay in the detection area Repeat Alarm Time Configures the repeat alarm time If the ...

Page 133: ...me end time and set the corresponding parameters Step 3 Click Search The search result will be displayed See Figure 4 125 For privacy reasons the faces in the sample image are pixelated The actual image will be clear Figure 4 125 122 ...

Page 134: ...his function is only supported on select NVR models Step 1 Select Main Menu Playback Advanced Search Motor Vehicle Detection The Motor Vehicle Detection interface will be displayed See Figure 4 126 Figure 4 126 Step 2 Select a channel and set parameters The NVR searches all plate numbers by default if you have not set a plate number The NVR supports plate resemble search Step 3 Click Search The se...

Page 135: ... Step 1 Select Main Menu Playback Advanced Search Non Motor Vehicle Detection The Non Motor Vehicle Detection interface will be displayed See Figure 4 127 Figure 4 127 Step 2 Select the channel and the time then select one or multiple parameters from Type Color Occupancy or Helmet Step 3 Click Search The search result will be displayed See Figure 4 128 Figure 4 128 Step 4 Select one or multiple re...

Page 136: ...er AI Search People Counting The People Counting interface will be displayed See Figure 4 129 Figure 4 129 Step 2 Set parameters such as channel report type start time end time etc See Table 4 34 Table 4 34 Parameter Description Channel Select the channel you want to search people amount Rule Select the rule from the drop down list Report Type Select report type from the drop down list daily repor...

Page 137: ...130 Step 2 Select channel start time end time Step 3 Click Search Step 4 System display heat map report Click Export and then select path Click Save to save the current report to the USB device 4 7 1 9 2 Fisheye Step 1 Select Main Menu Advanced Settings Alert Center AI Search Heat Map Fisheye The Fisheye interface will be displayed See Figure 4 131 Figure 4 131 126 ...

Page 138: ...of the following functions at a time This is due to the resources allocated to do these functions being one and the same just processed differently Each channel can have a different type of event In the case of none AI recorders the cameras will have to have the feature built in to support it Third party cameras will not be able to take advantage of these features unless you are using one of IC Re...

Page 139: ...ill be shown in Figure 4 13 For PTZ you will need to save presets before doing this step You will need to enable the IVS or AI functions for each individual preset Figure 4 133 1 Select a channel 2 Select a preset 3 Click the smart plan icon at the bottom left The icon will become highlighted 4 Click Apply If the remote device does not support a preset function the interface is shown as in Figure ...

Page 140: ...y with IC Realtime Face Detect equipped cameras Setup Step 1 Select Main Menu Advanced Settings Alert Center Parameters Face Detection The Face Detection interface will be displayed See Figure 4 135 Figure 4 135 Step 2 In the Channel list select a channel that you want to configure the face detection function Step 3 In the Type list select AI by Recorder or AI by Camera When AI by Camera is select...

Page 141: ...rs the NVR device uploads an alarm signal to the network including the alarm center This function not available in all NVR models Alarm Center must be configured prior For details see 4 12 13 Alarm Center Send Email When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Record Channel This allows c...

Page 142: ...vent occurs To enable check the box and then select the corresponding audio file from the drop down list Refer to 4 18 1 File Management to add audio files Buzzer Select the check box to activate the onboard buzzer when an event occurs More Click More to configure remote alarm output When alarm event is triggered the Device links the alarm output ports on camera to trigger an action such as trigge...

Page 143: ...ype list Figure 4 136 Step 3 Click Setting next to Schedule to configure arming periods The corresponding alarm actions are linked by the alarm events triggered during armed period Step 4 Arm target face database General Alarm The alarm is triggered when the detected face matches a face in the database within the similarity threshold Select General Alarm in AI Mode click Setting next to Target Fac...

Page 144: ...ition function and database The NVR will use the camera s face database to compare faces Step 1 Select Main Menu Advanced Settings Alert Center Parameters Face Recognition Step 2 Select the channel enable the function and select AI by Camera in the Type list Figure 4 138 AI by camera Step 3 Enable Face Enhancement This allows more refined face capture results 133 ...

Page 145: ...deo The object size on the video shall not be more than 10 pixels by 10 pixels The abandoned object size shall be more than 15 pixels by 15 pixels CIF resolution The object width shall not be more than 1 3 of the video height and width The recommended height is 10 of the video The object and the background brightness different should not exceed more than 10 grey levels The object should remain on ...

Page 146: ... 4 1 Tripwire The tripwire IVS rule allows you to draw a virtual tripwire in the image If an object crosses the rule within the defined directions the NVR will create an IVS event trigger Step 1 Select Main Menu Advanced Settings Alert Center Parameters IVS In the Type drop down list select Tripwire See Figure 4 141 Figure 4 141 Step 2 Draw the detection rule 1 Click to draw the rule on the curren...

Page 147: ...or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size Target Filter Perimeter protection Click the enable to display the selectable target types Human and or Vehicle This allows the NVR AI to filter only the object types selected On available NVR models and IP Cameras with Perimeter Protection support 3 Press and hold down the left button on...

Page 148: ...en the event is triggered this will trigger an alarm device such as lights sirens etc connected to the NVR alarm output port Post Alarm When the event ends the alarm will extend for the specified time The time range is from 0 seconds to 300 seconds Parameter Description Report Alarm Select the check box When an alarm occurs the NVR device uploads an alarm signal to the network including the alarm ...

Page 149: ...rom 0 seconds to 300 seconds Tour Click to select the check box and then select the channel s for the tour When the event is triggered the local interface of the NVR device will display the selected channel s on the screen It is recommended to set the interval and tour mode beforehand See 4 17 2 Tour After the tour ends the previous screen split mode will resume Log When enabled the triggered IVS ...

Page 150: ...appear or cross into the area depending on the configuration will create an IVS event trigger Step 1 In the Type drop down list select Intrusion See Figure 4 144 Figure 4 144 Step 2 Draw the detection rule 1 Click to draw the rule on the live view the system displays as Figure 4 145 139 ...

Page 151: ...um size and minimum size Targets smaller than the minimum target or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size AI recognition On available models with Perimeter Protection support this allows the NVR AI to filter only the object types selected Human and or Vehicle 3 Click and hold down the left button on the monitoring screen to draw...

Page 152: ...nt when there is an abandoned object within the specified zone Step 1 In the Type drop down list select Abandoned Object The interface is shown in Figure 4 146 Figure 4 146 Step 2 Draw the detection rule 1 Click to draw the rule on the live video See Figure 4 147 Figure 4 147 141 ...

Page 153: ...le can set 2 target filters maximum size and minimum size Targets smaller than the minimum target or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size 3 Draw a rule Left click mouse to draw a zone until you draw a rectangle Right click the mouse when finished 4 Click OK to save the rule setting Step 3 Click you can refer to 4 7 2 4 1 Tripwi...

Page 154: ...wn list select Fast Moving The interface is shown as below See Figure 4 148 Figure 4 148 Step 2 Draw the detection rule 1 Click to draw the rule on the live video See Figure 4 149 Figure 4 149 2 Set parameters See Table 4 40 143 ...

Page 155: ...um target or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size 3 Draw a rule Left click mouse to draw a zone until you draw a rectangle Right click the mouse when finished 4 Click OK to complete the rule setting Step 3 Click you can refer to 4 7 2 4 1 Tripwire to set other parameters Step 4 Click Apply to complete the setup 4 7 2 4 5 Crowd ...

Page 156: ...f the area with the mouse Each rule can set 2 target filters maximum size and minimum size that is when the passing target is smaller than the minimum target or larger than the maximum target no alarm will be generated The maximum size should not be smaller than the minimum size 3 Draw a rule Left click mouse to draw a zone until you draw a rectangle Right click the mouse when finished 4 Click OK ...

Page 157: ...drop down list select Parking The interface is shown as below See Figure 4 152 Figure 4 152 Step 2 Draw the detection rule 1 Click to draw the rule on the channel live video See Figure 4 153 Figure 4 153 2 Set the desired parameters See Table 4 42 146 ...

Page 158: ... target or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size 3 Draw a rule Left click mouse to draw a zone until you draw a rectangle Right click the mouse when finished 4 Click OK to complete the rule setting Step 3 Click you can refer to 4 7 2 4 1 Tripwire to set other parameters Step 4 Click Apply to complete the setup 4 7 2 4 7 Missing ...

Page 159: ...inimum size that is when the passing target is smaller than the minimum target or larger than the maximum target no alarm will be generated The maximum size should not be smaller than the minimum size 3 Draw a rule Left click mouse to draw a zone until you draw a rectangle Right click the mouse when finished 4 Click OK to complete the rule configuration Step 3 Click you can refer to 4 7 2 4 1 Trip...

Page 160: ...ction rule 1 Click to draw the rule on the current channel live view See Figure 4 157 Figure 4 157 2 Set parameters See Table 4 44 Table 4 44 Parameter Description Preset For a PTZ camera select the preset to set up the IVS rule on 149 ...

Page 161: ...o complete the rule setting Step 3 Click you can refer to 4 7 2 4 1 Tripwire to set other parameters Step 4 Click Apply to complete the setup 4 7 2 5 Video Metadata This feature allows the detection and extraction of key features from the human body motor vehicle and non motor vehicles from the live video These features can then be usde in search queries When enabling the video Metadata Function t...

Page 162: ...lor and vehicle type Non motor Vehicle Detection Selecting this check box allows the NVR to extract Non motor vehicle based 2 wheeled vehicles metadata such as type and color Step 3 Click Apply 4 7 2 6 Crowd Distribution The Crowd Distribution function detects the number of people in the monitored areas and sends alarm events if it exceeds the configured threshold It can also automatically generat...

Page 163: ...re you will need to set the alarm center prior For details see 4 12 13 Alarm Center Send Email When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Record Channel This allows channels to record when the event occurs Select the check box and then select the channel s to be recorded You will need t...

Page 164: ...rom the dropdown list The NVR will play the audio file when the event occurs Refer to 4 18 1 File Management to add the audio file first Buzzer Select the check box to activate the onboard buzzer when an event occurs Step 3 Click Apply to complete the setup 4 7 2 7 People Counting When using a People Counting supported camera with a supported NVR the video analysis technology can calculate the num...

Page 165: ...target Click and hold the blue wireframe and drag to adjust the size of the area with the mouse Each rule can set 2 target filters maximum size and minimum size Targets smaller than the minimum target or larger than the maximum target will be ignored The maximum size should not be smaller than the minimum size 3 Click and hold the left mouse key to draw an area for people counting 4 Click OK when ...

Page 166: ...unction will be active Alarm Out When the event is triggered this will trigger an alarm device such as lights sirens etc connected to the NVR alarm output port Latch When the event ends the alarm will extend for the specified time The time range is from 0 seconds to 300 seconds Alarm Upload When an event occurs the NVR uploads an alarm signal to the network including the alarm center Not all NVR m...

Page 167: ...e 4 17 2 Tour After the tour ends the previous screen split mode will resume Log Select the check box the NVR device records the alarm information in the log when an alarm event occurs Voice Prompts Check the box and then select the corresponding audio file from the dropdown list The NVR plays the audio file when the alarm occurs Refer to 4 18 1 File Management to add audio file first Buzzer Selec...

Page 168: ...red this will trigger an alarm device such as lights sirens etc connected to the NVR alarm output port Latch When the event ends the alarm will extend for the specified time The time range is from 0 seconds to 300 seconds Alarm Upload Select the check box when an alarm event occurs the NVR device uploads an alarm signal to the network including the alarm center Not all NVR models support this feat...

Page 169: ...en select the channel s for tour When the event is triggered the local interface of the NVR device will display the selected channel s on the screen you will need to set the time interval and mode for tour first see 4 17 2 Tour After the tour ends the previous screen split mode will resume Log Select the check box the NVR device records the alarm information in the log when an alarm event occurs V...

Page 170: ...rule will be active Configure the period by drawing Select the corresponding date and then use mouse to drag the bar to set the period Configure for the whole week Click next to All the all the icon will change to you can then define the period for all the days simultaneously Configure for several days of a week Click on each day and the the icon will change to You can define the period for the se...

Page 171: ... ANPR supported NVRs This section configures the different plate recognition rules alarm linkage actions depending on set conditions blacklist whitelist and regular Step 1 Select Main Menu Advanced Settings Alert Center Parameters ANPR The ANPR interface will be displayed See Figure 4 164 Figure 4 164 Step 2 Select the Enable check box to enable ANPR Step 3 Click General default Blacklist or White...

Page 172: ... When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Record Channel This allows channels to record when the event occurs Select the check box and then select the channel s to be recorded You will need to enable intelligent recording and auto recording first For details see 4 1 4 6 Schedule PTZ A...

Page 173: ...device will record the information in the log when an alarm event occurs Voice Prompts Check the box and then select the corresponding audio file from the dropdown list The NVR plays the audio file when the alarm occurs Refer to 4 18 1 File Management to add audio file first Buzzer Select the check box to activate the onboard buzzer when an event occurs Step 5 Click Apply 4 7 2 10 iMD Intelligent ...

Page 174: ...time The time range is from 0 seconds to 300 seconds Show Message Check box to enable a pop up message in your local host PC Report Alarm Select the check box when an alarm event occurs the NVR device uploads an alarm signal to the network including the alarm center Not all NVR models support this feature you will need to set the alarm center first For details see 4 12 13 Alarm Center Send Email W...

Page 175: ...split mode will resume Picture Storage Select the Snapshot check box to take a snapshot of the selected channel To use this function select Main Menu Advanced Settings Camera Configuration Encode Snapshot select Event in Type list Buzzer Select the check box to activate the onboard buzzer when an event occurs Alarm Tone The NVR will play a specified audio file when the event occurs To enable check...

Page 176: ...rt Center Database Face Database Config The Face Database Config interface will be displayed See Figure 4 166 Figure 4 166 Step 2 Select a channel and then click Add Figure 4 167 Step 3 Enter the human face database name and then click OK The NVR will save the face library 165 ...

Page 177: ...r than 256K with a resolution between 200 200 6000 5000 4 7 3 1 2 Adding a Single Face Picture Follow the instructions to add a single face picture to the database Step 1 Select Main Menu Advanced Settings Alert Center Database Face Database Config The Face Database Config interface will be displayed Step 2 Click the icon next to the library that you want to configure The Details interface will be...

Page 178: ...gure 4 169 Step 4 Click to add a face picture The Browse interface will be displayed See Figure 4 170 Figure 4 170 Step 5 Select a face picture and enter the registration information See Figure 4 171 167 ...

Page 179: ...arch The NVR will notify with a prompt if modeling is successful See Figure 4 172 If the NVR prompts a message indicating modeling is in process wait for a few moments before clicking Search again as the system is currently processing If modeling has failed the registered face picture cannot be used for face recognition Figure 4 172 168 ...

Page 180: ...represents female Birthday Input the numbers in the format of yyyy mm dd Country Enter the abbreviation of country For example CN for China ID Type Input 1 2 or 3 1 represents ID card 2 represents passport 3 represents military officer password ID No Input the ID number if applicable Address Input the address if applicable Step 2 Select Main Menu Advanced Settings Alert Center Database Face Databa...

Page 181: ...elect Main Menu Advanced Settings Alert Center Database Face Database Config Step 2 Select one or several face databases and then click Export Step 3 Configure the address file path and password A password is required otherwise the imported database cannot be saved The address will change to NVR Facelib automatically if this directory is not changed Figure 4 174 Step 4 Click OK to start exporting ...

Page 182: ...face 4 7 3 3 Black whitelist The Blacklist White list database is used in conjunction with an ANPR camera The NVR can compare the detected plate information with the plate on the blacklist whitelist and then trigger the corresponding alarm linkage After creating and enabling the black whitelist the plate in the blacklist will be indicated on the preview interface with a red outline on the plate li...

Page 183: ... as White List Black List or All and then click Search The NVR will display the black whitelist information See Figure 4 177 On the searched results list check the box before the plate number and then click Delete or click the of the corresponding plate number you can then delete the plate information on the black white list Click Clear to delete all plate information on the black white list Chang...

Page 184: ...import black whitelist Click Import and then select the corresponding file click Browse to select and import the file To export black whitelist Click Export and then select the file storage path and then click Save 4 8 Event Manager 4 8 1 Alarm Info You can search view and back up the alarm information Step 1 Select Main Menu Advanced Settings Alert Center Alarm Info The Alarm Info interface will ...

Page 185: ...play the recorded video of the alarm event Double click a log or click Details to view the detailed information of the event 4 8 2 Alarm Monitor This section allows you to live view NVR and remote camera alarm events Select Main Menu Advanced Settings Alert Center Alarm Monitor The interface will be displayed See Figure 4 179 Here you select the event types you want to monitor When the selected ev...

Page 186: ...k alarm NVR triggers corresponding alarm operations when it receives the alarm signal via the network transmission IPC external alarm When a network camera with a connected peripheral device has triggered an alarm it can upload the alarm signal to the NVR via the network transmission The NVR can trigger the corresponding alarm operations IPC offline alarm When the network connection between the NV...

Page 187: ...al to the network including the alarm center Not all NVR models support this feature you will need to set the alarm center first For details see 4 12 13 Alarm Center Send Email When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Record Channel This allows channels to record when the event occurs...

Page 188: ...gger in Type list Log Select the check box the NVR device records the alarm information in the log when an alarm event occurs Alarm Tone The NVR will play a specified audio file when the event occurs To enable check the box and then select the corresponding audio file from the drop down list Refer to 4 18 1 File Management to add audio files Buzzer Select the check box to activate the buzzer when ...

Page 189: ...ve video has changed considerably such as moving objects or if the video is distorted the NVR can trigger the corresponding event activation operations Select Main Menu Advanced Settings Alert Center Video Detection Motion Detection here you can view the Video detect interface There are five detection types motion detection video loss tampering scene changing and PIR alarm 4 8 5 1 Motion Detection...

Page 190: ...y The higher the value is the easier it is to trigger an alarm But at the same time a false alarm may occur The default value is recommended Schedule Define a period during which the motion detection is active Anti Dither When an event occurs there will be a specified time delay before another event can trigger The range is 0 to 600 seconds Alarm out Port When the event is triggered this will trig...

Page 191: ...onds PTZ Linkage Select the check box and click Setting to select the channel and PTZ action when an alarm event occurs the NVR device associates the channel to perform the corresponding PTZ action For example activates the PTZ in channel one to turn to the preset point X Tripwire alarm supports to activate PTZ preset point only you will need to set the corresponding PTZ actions first see 4 4 4 Ca...

Page 192: ...ded as typically each camera if looking at a different view may require its own specific settings 4 8 5 1 1 Setting the Motion Detection Region The NVR and supported IP cameras allow up to four different regions per channel These regions can be configured with their own Sensitivity and Threshold settings Step 1 Next to Region click Setting The region setting screen will be displayed Step 2 Point t...

Page 193: ...ep 5 On the Motion Detection interface click Apply to complete the settings 4 8 5 1 2 Setting Schedule Motion Detect events will only occur within the defined time period Step 1 Next to Schedule click Setting The Setting interface will be displayed See Figure 4 184 Figure 4 184 Step 2 Define the motion detection period By default it is active all the time Define the period by drawing Define for a ...

Page 194: ...There are six periods for you to set for each day Under Copy to select All to apply the settings to all the days of a week or select specific day s that you want to apply the settings to 3 Click OK to save the settings Step 3 On the Motion Detection interface click Apply to complete the settings 4 8 5 2 Video Tampering If a camera lens is covered or if the video displays in a single color due to s...

Page 195: ...s Click Default to restore the default setting Click Copy to in the Copy to dialog box select the additional channel s that you want to copy the settings to and then click Apply 4 8 5 3 Video Loss If the video loss occurs with a connected camera the NVR can create an alarm event Step 1 Select Main Menu Advanced Settings Alert Center Video Detection Video Loss The Video Loss interface will be displ...

Page 196: ...in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 4 8 5 4 Scene Change This function is for static cameras If the image scene had changed for example if the camera is moved or disturbed the camera without permission the NVR can generate an alarm event Step 1 Select Main Menu Advanced Settings Alert Center Video Det...

Page 197: ...Copy to in the Copy to dialog box select the additional channel s that you want to copy the motion detection settings to and then click Apply 4 8 5 5 PIR Alarm Supported IC Realtime cameras with PIR sensors can communicate with the NVR if the PIR sensor was triggered PIR sensors are typically more accurate than pixel based motion alarms Step 1 Select Main Menu Advanced Settings Alert Center Video ...

Page 198: ...tion The NVR can generate an alarm if it detects abnormal or audio volume changes Step 1 Select Main Menu Advanced Settings Alert Center Video Detection Audio Detection Step 2 Configure parameters See Table 4 56 Table 4 56 Parameter Description Channel In the Channel list select a channel to set Audio Exception Check the box here the NVR can generate an alarm once the audio input is abnormal Inten...

Page 199: ... support this feature you will need to set the alarm center first For details see 4 12 13 Alarm Center Send Email When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Record Channel This allows channels to record when the event occurs Select the check box and then select the channel s to be recor...

Page 200: ...1 File Management to add audio file first Buzzer Select the check box to activate the buzzer when an alarm event occurs Step 3 Click Apply to complete the settings 4 8 7 Thermal Alarm The NVR supports IC Realtime thermal IP devices and receives the alarm signal from them It can recognize the alarm type and then trigger the corresponding event actions Depending on the model the NVR can support fire...

Page 201: ... Set parameters See Table 448 Table 4 57 Parameter Description Alarm out Port This will trigger an alarm device such as lights sirens etc if one is connected to the NVR alarm output port Post Alarm When the alarm ends the alarm extends for a period of specified time The time range is from 0 seconds to 300 seconds Show Message Check box to enable a pop up message in your local host PC Report Alarm ...

Page 202: ... PTZ actions must be configured prior see 4 4 4 Calling PTZ Functions Delay At the end of the event the recording will extend for a period of the specified time The time range is from 10 seconds to 300 seconds Tour Click to select the check box and then select the channel s for the tour When the event is triggered the local interface of the NVR device will display the selected channel s on the scr...

Page 203: ...ile from the drop down list Refer to 4 18 1 File Management to add audio files Buzzer Select the check box to activate the onboard buzzer when an event occurs Step 5 Click Apply 4 8 8 Abnormality Step 1 Select Main Menu Advanced Settings Alert Center Abnormality The Abnormality interface will be displayed See Figure 4 191 Figure 4 191 192 ...

Page 204: ...ce Network Configures a linkage when there is a network event such as disconnection IP conflict MAC conflict Device Configures a linkage when there is a device event such as fan speed exception Different series NVRs support different event types Please see device specifications Less than The NVR generates an alarm once the HDD space is less than the threshold For HDD No Space selection only 193 ...

Page 205: ...l Record Channel This allows channels to record when the event occurs Select the check box and then select the channel s to be recorded You will need to set up the appropriate record schedule prior For details see 4 1 4 6 Schedule PTZ Linkage Select the check box and click Setting to select the channel and PTZ action When an event occurs the NVR will trigger the selected PTZ action on the channel ...

Page 206: ...d audio file when the event occurs To enable check the box and then select the corresponding audio file from the drop down list Refer to 4 18 1 File Management to add audio files Buzzer Activates the onboard buzzer when an event occurs Step 3 Click Apply 4 8 9 Disarming This section allows you to disarm all alarm linkage actions as needed Step 1 Select Main Menu Advanced Settings Alert Center Disa...

Page 207: ...ct the log type that you want to view System Config Storage Record Account Clear Log Playback and Connection or select All to view all logs Step 3 In the Start Time box and End Time box enter the time period to search and then click Search The search results will be displayed Click Details or double click the log that you want to view the Detailed Information interface will be displayed Click Next...

Page 208: ... version information such as Serial number and firmware version Slight differences may be found in the actual user interface 4 9 2 2 HDD Info The HDD Info section allows you to view the HDD quantity HDD type total space free space status and S M A R T information Select Main Menu Info System Info Disk the Disk interface will be displayed See Figure 4 201 Refer to Table 4 60 for detailed informatio...

Page 209: ...nt working HDD Device Name Name of HDD Physical Position Installation position of HDD on the motherboard Properties HDD type Total Space Total capacity of HDD Free Space Usable capacity of HDD Health Status Health status of the HDD S M A R T View the HDD S M A R T reports Status Status of the HDD to show if it is working normally 198 ...

Page 210: ...ser You can view the online user information or block any online user for a period of time To block an online user click and then enter the time that you want to block this user The maximum value you can set is 65535 The NVR checks every 5 seconds to check whether there is any user added or deleted and update the user list accordingly Select Main Menu Info Network Online User the Online User inter...

Page 211: ... capability of your system Step 1 Select Main Menu Info Network Network Load The Network Load interface will be displayed See Figure 4 206 Figure 4 206 Step 2 Click the LAN Network port name that you want to view for example LAN1 The NVR will display the data sending speed and receiving speed information NVR will display LAN1 load by default Only one LAN load can be displayed at one time 200 ...

Page 212: ...t result will display information for the average delay packet loss and network status 4 9 4 Maintenance and Management 4 9 4 1 Device Maintenance You can can configure the auto reboot for periodical maintenance of the NVR It is recommended to reboot at least once a week You can also configure the case fan mode to reduce noise and extend the service life Step 1 Select Main Menu Advanced Settings S...

Page 213: ...ture Not all NVR models support this feature and it is only supported on the local configuration interface Step 3 Click Apply to complete the settings 4 9 4 2 Exporting System Settings You can export or import the Device system settings if there are several devices that require the same setup or to create a backup if experimenting with settings The Import Export interface cannot be opened if the b...

Page 214: ...209 Step 2 Insert a USB storage device into one of the USB ports on the NVR Step 3 Click Refresh to refresh the interface The connected USB storage device information will be displayed See Figure 4 210 Figure 4 210 Step 4 Click Export The backup file will be created under a folder Config_ YYYYMMDDhhmmss Double click this folder to view the backup files 203 ...

Page 215: ...m Operation Maintenance System Reset The Default interface will be displayed See Figure 4 211 Figure 4 211 Step 2 Select the sections you want to default Click Default and then click OK in the prompted dialog box The NVR will restore the selected settings Click Factory Default and then click OK in the prompted dialog box 1 Enter the admin password in the second dialog box 2 Click OK The NVR will r...

Page 216: ...taining the upgrade files into the USB port of the Device Step 2 Select Main Menu Advanced System Operation Maintenance System Update The Update interface will be displayed See Figure 4 212 Figure 4 212 Step 3 Click Update The Update interface will be displayed See Figure 4 213 Figure 4 213 205 ...

Page 217: ... select the desired channel file start time and end time Step 4 Click Search the NVR will begin the search All matched files will be listed below The NVR will calculate the capacity needed and remaining in the USB Step 5 The NVR will backup files with a before channel name You can use Fn or cancel button to remove the Step 6 Click the backup button to backup the selected files A process bar will p...

Page 218: ...M D H M S The default file extension is dav Click One Click Backup to back up all required files 4 11Network This section covers the network configuration options on the NVR 4 11 1TCP IP Select Main Menu Basic Settings NETWORK TCP IP the TCP IP interface will be displayed See Figure 4 216 Figure 4 216 207 ...

Page 219: ... this port fails the other port will start working automatically to ensure a constant network connection When both of the two Ethernet ports are disconnected the NVR network monitor will regard this as offline The two Ethernet ports are used under the same LAN Load Balance The two network cards share one IP address and they are working at the same time to share the average network load The Device ...

Page 220: ...router Preferred DNS In the Preferred DNS box enter the IP address of DNS Alternate DNS In the Alternate DNS box enter the IP address of alternate DNS MTU In the MTU box enter a value for network card The value ranges from 1280 byte through 1500 byte The default is 1500 The suggested MTU values are as below 1500 The greatest value of the Ethernet information package This value is typically selecte...

Page 221: ...P Port The default value setting is 37777 You can enter the value according to your actual situation UDP Port The default value setting is 37778 You can enter the value according to your actual situation HTTP Port The default value setting is 80 You can enter the value according to your actual situation If you enter another value for example 70 then you should enter 70 after the IP address when lo...

Page 222: ...ved The IP address will appear on the PPPoE interface You can use this IP address to access the Device If the PPPoE function is enabled the IP address on the TCP IP interface cannot be modified 4 11 4 DDNS If the WAN IP the NVR is utilizing is Dynamic Frequently changes the DDNS function can dynamically refresh the correspondence between the domain name on the DNS and the IP address ensuring remot...

Page 223: ...rs dyndns org Server Address Domain Name The domain name for registering on the website of DDNS service provider User Name Enter the user name and password obtained from DDNS service provider you will need to register including user name and password on the website of DDNS service provider Password Interval The DDNS service will refresh in the specified time Step 3 Click Apply to complete the sett...

Page 224: ...dential routers type in the default gateway IP in the address bar and press enter Step 2 Enable the UPnP function on the router Step 3 Connect the Device with the LAN port on the router to connect into the LAN Step 4 Select Main Menu Advanced Settings NETWORK TCP IP configure the IP address into the router IP address range or enable the DHCP function to obtain an IP address automatically 4 11 5 2 ...

Page 225: ... Port External port that is mapped on the router To avoid port conflict when setting the external port try to use the ports from 1024 through 5000 and avoid popular ports from 1 through 255 and system ports from 256 through 1023 When establishing a mapping configuration ensure the mapping ports are not occupied or limited The internal and external ports of TCP and UDP must be the same and cannot b...

Page 226: ...r s email address Encryption Type Select the encryption type NONE SSL or TLS For SMTP server the default encryption type is TLS Subject Enter the subject name for the Email Receiver In the Receiver list add the email of a receiver that you want to receive the notification then press the icon to add The Device supports up to three receivers if using Email to SMS contact the appropriate mobile provi...

Page 227: ...er s email account will receive the email Before testing click Apply to save the settings Step 3 Click Apply to complete the settings 4 11 7 SNMP SNAMP allows the NVR to be managed by a database such as a MIB Once configured you can utlize software such as MIB Builder and MG SOFT MIB Browser to manage and control the NVR from the software Prerequisites Install the software that can manage and cont...

Page 228: ... Indicates the destination address for the agent program to send the Trap information Trap Port Indicates the destination port for the agent program to send the Trap information Read Only Username Enter the user name that is allowed to access the Device and has the Read Only permission Read Write Username Enter the user name that is allowed to access the Device and has the Read and Write permissio...

Page 229: ...he MG SOFT MIB Browser unfold the tree structured directory to obtain the configurations of the Device such as the channels quantity and software version 4 11 8 Multicast This allows you to view the NVR if the connected users have exceeded the limit Multicast enables information in this case video streams and such to be sent to multiple receivers at the same time Step 1 Select Main Menu Advanced S...

Page 230: ... to the web GUI On the web login dialog box in the Type list select MULTICAST The web will automatically obtain the multicast IP address and join You can then view the video through the multicast function 4 11 9 Alarm Center You can configure the alarm center server to receive the uploaded alarm information To use this function the Alarm Upload check box must be selected Step 1 Select Main Menu NE...

Page 231: ...an list select time cycle and specific time for uploading alarm Step 3 Click Apply to complete the settings 4 12 6 Register This function allows you to register the NVR into a specified proxy server which acts as the transit to make it easier for the client software to access the NVR Step 1 Select Main Menu Advanced Settings NETWORK Register The Register interface will be displayed See Figure 4 23...

Page 232: ...d into the built in POE will acquire this IP scheme if the cameras are set to DHCP Only models with built in PoE ports support this function Do not connect the PoE port to a switch as this can cause connection failures This function is enabled by default and the IP segment starts from 10 1 1 1 we recommend that you use the default setting Third party IPCs are using the NVR built in is not a suppor...

Page 233: ...ner You can also view PoE status such as channel number and PoE port number in Main Menu Advanced Settings Camera Configuration Add Remove Device Disconnect PoE port When an IPC is disconnected from PoE port you will find the information of Failed to find network host on the Live View interface PoE connection mapping The PoE ports are bound to corresponding channels When an IPC is connected to PoE...

Page 234: ...ktop Software Obtain the Device SN by scanning the QR code Go to the Main Menu then Devices Click Add and input the Device SN and login credentials Click Add to save the settings and connect 4 11 12 1 Adding to Mobile App The following contents are introduced in the example of the mobile App Step 1 Navigate to your mobile device s store section then download and install the mobile App ICRSS Pro or...

Page 235: ...isplayed See Figure 4 237 Figure 4 237 Step 2 Set parameters See Table 4 76 Table 4 76 Parameter Description Disk Full This will allow you to select the NVR behavior when the recording disks are full Select Stop Record to stop recording Select Overwrite to overwrite the recorded video files always from the earliest time This is the default setting Create Video Files Configure the time length and f...

Page 236: ...in the future you can set HDD as read only Step 1 Select Main Menu Advanced Settings Storage Settings Disk Manager The Disk Manager interface will be displayed See Figure 4 238 Figure 4 238 Step 2 Select a Hard Drive HDD and then select a time from the drop down list Step 3 Optional Formatting a HDD 1 Select a HDD and then click Format 2 Click OK 3 Enter the admin password and click OK This operat...

Page 237: ...ot operation in this section as necessary If Disk Quota is selected is shown on the interface click Switch to Disk Group mode Step 1 Select Main Menu Advanced Settings Storage Settings Disk Group The Disk Group interface will be displayed See Figure 4 239 Figure 4 239 Step 2 Select the group for each HDD group and then click Apply to save the settings After configuring HDD group under the Main Str...

Page 238: ...capacity of the pictures Step 3 Click Apply 4 12 7 Disk Check The HDD detect function detects the HDD current status for monitoring and identifies any malfunctioning HDDs to be replaced The two detect types are Quick detect Detects via universal system files If you want to use this function make sure the target HDD currently in use This allows for a quicker operation Global detect adopts Windows m...

Page 239: ...ck and you need to pause the operation click Stop Check to stop current detection Click Start Check to detect again 4 13 7 2 Detect Report After running a Disk check you can view the results under the Detect Report section Any failed hard drives will be displayed in the reports and should be replaced if malfunctioning or defective Step 1 Select Main Menu Advanced Settings Storage Settings Disk Che...

Page 240: ...Figure 4 242 Step 2 Click The Details interface will be displayed There you can view the detected results and S M A R T reports See Figure 4 243 and Figure 4 244 Figure 4 243 229 ...

Page 241: ... if any exceptions are found to avoid data loss Select Main Menu Advanced Settings Storage Settings Disk Check Health Monitoring Click to show disk details interface Then select Check Type set time period and then click Search The interface shows the details of the disk monitoring status Figure 4 245 Disk details 230 ...

Page 242: ...or the disk quantity required for each RAID type See Table 4 77 Table 4 77 RAID type Required disk quantity RAID0 At least 2 RAID1 Only 2 RAID5 At least 3 and using 4 disks to 6 disks is recommended RAID6 At least 4 RAID10 1 0 4 13 8 1 Creation Manager RAID has different types such as RAID5 RAID6 which have different data protection data availability and performance grades See below for RAID creat...

Page 243: ... displayed 3 Click OK Step 3 After creating a RAID the disks need to sync with each other to finish the process For RAID5 and RAID6 you can select different working mode Self Adaptive Automatically adjust the RAID sync speed according to the business process status When there is no business running sync is performed at a high speed When there is business running sync is performed at a low speed Sy...

Page 244: ...y disk fails Step 1 Select Main Menu Advanced Settings Storage Settings RAID Hotspare Disk The Hotspare Disk interface will be displayed See Figure 4 248 Figure 4 248 Step 2 Click the icon behind a disk Step 3 The New Hotspare interface will be displayed See Figure 4 249 New hot spare local or Figure 4 250 New hot spare global Figure 4 249 Figure 4 250 233 ...

Page 245: ...Click OK Click behind a hot spare disk to delete it 4 12 9 Record Estimate The record estimate function can calculate how long the video can record according to the HDD capacity and calculate the required HDD capacity according to the recording period This function may not be available in all model NVRs Step 1 Select Main Menu Advanced Settings Storage Settings Rec Estimate The Rec Estimate interf...

Page 246: ...Step 2 Click The Edit dialogue box will be displayed See Figure 4 252 You can configure the Resolution Frame Rate Bit Rate and Record Time for the selected channel Figure 4 252 235 ...

Page 247: ...annels 4 13 9 1 Calculating Recording Time Step 1 On the Rec Estimate interface click the By Space tab The By Space interface will be displayed See Figure 4 253 Figure 4 253 Step 2 Click Select The Select HDD s interface will be displayed Step 3 Select the check box of the HDD that you want to calculate In the Known Space tab in the Time field the recording time will be displayed See Figure 4 254 ...

Page 248: ...Space field 4 12 10 FTP FTP File Transfer Protocol allows you to store and view the recorded videos and snapshots on a remote FTP server You will need to download an FTP server software and install it on your PC prior to configuring the NVR For the created FTP user you will need to set the write permission otherwise the upload of recorded videos and snapshots will fail Step 1 Select Main Menu Adva...

Page 249: ...he user name and password to log in to the FTP server Enable the anonymity function and then you can login anonymously without entering the user name and password User Name Password Parameter Description Storage Path Create a folder on FTP server If you do not enter the name of a remote directory the system automatically creates folders according to the IP and time If you enter the name of the rem...

Page 250: ...o configure the snapshot interval select Main Menu Advanced Settings Camera Configuration Encode Snapshot Channel Select the channel that you want to apply the FTP settings to Day Select the day and set the time period that you want to upload the recorded files You can set two periods for each day Period 1 Period 2 Record type Select the record type Alarm Intel MD and General that you want to uplo...

Page 251: ...ter Connect with PC directly for transparent transmission of data Protocol COM Configure the function to protocol COM in order to overlay the card number PTZ Matrix Connect matrix control Not all NVR models support this function See actual product specificationsl Baud Rate Select Baud rate 115200 by default Data Bits Options include the ranges from 5 to 8 8 by default Stop Bits Options include 1 a...

Page 252: ...tus of the device Detecting User and Service The green icon represents a healthy status of the scanned item and orange icon represents a risky status Login authentication When there is a risk in the device configuration the icon will be in orange to warn of the risk You can click Details to see the detailed risk description User Status If one of the device users or Onvif users uses a weak password...

Page 253: ...This area shows the operating status of the security modules For details about the security modules move the mouse pointer on the icon to view the on screen instructions Scanning Security Status To scan security status click Rescan 4 14 2 System Service This section allows you to set basic network configurations such as 802 1x and HTTPS 4 14 2 1 Basic Services Step 1 Select Main Menu Advanced Sett...

Page 254: ...by default NTP Server When enabling this function an NTP server can be used to synchronize the time of the device This function is enabled by default SSH After enabling this function you can use the SSH service This function is disabled by default Enable Device Discovery After enabling this function the NVR can be found by other devices through network scanning or searching Private Protocol Authen...

Page 255: ...nabled click Browse to import CA certificate from a flash drive For details about importing and creating a certificate see 4 15 4 CA Certificate Username The username will be authorized at the server Password The password of the corresponding username Step 4 Click Apply to complete the settings 4 14 2 3 HTTPS HTTPS enables a more secured web interface experience This is typically recommended Step ...

Page 256: ...certificate from a USB drive For details about importing or creating a CA certificate see 4 15 4 CA Certificate Step 5 Select an HTTPS certificate Step 6 Click Apply to complete the settings 4 14 3 Attack Defense 4 14 3 1 Firewall Step 1 Select Main Menu Advanced Settings Network Cyber Security Attack Defense Firewall The HTTPS interface will be displayed See Figure 4 264 Figure 4 264 Firewall 245...

Page 257: ...Port to be allowed or forbidden This can only be configured if the Type is set to IP Address Start Port and End Port can be configured only in Network Access Type Start Port End Port Start Address Enter the Start Address and End Address of IP Segment This can only be configured if the Type is set to Segment Parameter Description MAC Address Enter MAC Address that is allowed or forbidden This can o...

Page 258: ...ked after the entries exceed the maximum number Value range 5 30 Default value is 5 Lock Time Configuers the lock out duration Value range 5 120 minutes Default value is 30 minutes Step 3 Click Apply to complete the settings 4 14 3 3 Anti Dos Attack This section allows you to enable SYN Flood Attack Defense and ICMP Flood Attack Defense to defend the device against a Dos attack See Figure 4 266 24...

Page 259: ...ith hosts in the trusted list Step 1 Select Main Menu Advanced Settings Network Cyber Security Attack Defense Sync Time Whitelist The Sync Time Whitelist interface will be displayed See Figure 4 267 Figure 4 267 Sync Time Whitelist Step 2 Select Enable to enable Sync Time Whitelist function 248 ...

Page 260: ...Address Input the start IP address of trusted hosts This can only be configured if the Type is IP Segment End Address Input the end IP address of trusted hosts This can only be configured if the Type is IP Segment Step 4 Click Apply to complete the settings 4 14 4 CA Certificate 4 14 4 1 Device Certificate Create Certificate 1 Select Main Menu Advanced Settings Network Cyber Security CA Certificat...

Page 261: ...er is user defined Valid Period Input a valid period for the certificate Organization This parameter is user defined Organization Unit This parameter is user defined Domain Name Input the domain name or IP address of the certificate 3 Click Create CA Application and Import Follow the on screen instructions to finish the CA application and import See Figure 4 269 Figure 4 269 CA application and imp...

Page 262: ... Key Click Browse to find the third party certificate private key on the USB drive Private Key Password Input the private key password 2 Click Create 4 14 4 2 Trusted CA Certificate Step 1 Select Main Menu Advanced Settings Network Cyber Security CA Certificate Trusted CA Certificate Step 2 Click Install Trusted Certificate The Create Certificate will be displayed See Figure 4 270 Figure 4 270 Cre...

Page 263: ...o Encryption This section covers the NVR configuration of the audio and video encryption during data transmission Step 1 Select Main Menu Advanced Settings Network Cyber Security A V Encryption Audio Video Transmission The Audio Video Transmission interface will be displayed See Figure 4 271 Figure 4 271 252 ...

Page 264: ...et key Default value 12 RTSP over TLS Enable Enables RTSP stream encryption by using TLS There might be safety risk if this service is disabled Select a device certificate Select a device certificate for RTSP over TLS Certificate Management For details about certificate management see 4 15 4 1 Device Certificate Step 3 Click Apply to complete the settings 4 14 6 Security Warning 4 14 6 1 Security ...

Page 265: ...lect the corresponding audio file from the drop down list Refer to 4 18 1 File Management to add audio files Log The NVR will record the information in the log when an alarm event occurs Send Email When selected the NVR sends an Email to the set receivers when the event is triggered Email settings must be configured prior For details see 4 12 10 Email Security Event monitoring description Indicate...

Page 266: ...en an event occurs Alarm Tone The NVR will play a specified audio file when the event occurs To enable check the box and then select the corresponding audio file from the drop down list Refer to 4 18 1 File Management to add audio files Log The NVR will record the information in the log when an alarm event occurs Send Email When selected the NVR sends an Email to the set receivers when the event i...

Page 267: ...ser authorities shall be less than group authorities The admin user authorities are set by default For group or user management there are two levels admin and user The user name should be unique and a user is allowed to belong to one group only 4 15 1User 4 15 1 1 Add User Step 1 Select Main Menu Advanced Settings System Operation User User The User interface will be displayed See Figure 4 274 Fig...

Page 268: ...onal Enter user MAC address Group Select a group for the account to belong to The user rights must be within the group permission Period This allows you to create a defined time period during which the account can log in the device Click Setting to display the Setting interface and configure the time periods Permission In the Permission area select the checkboxes to give those permissions to the u...

Page 269: ...reating Unlock pattern Password confirm password The password character limit ranges from 8 to 32 characters The password can contain letters numbers and special characters excluding It is recommended to create a strong password STRONG PASSWORDS ARE HIGHLY RECOMMENDED For your device own security create a strong password of your own choosing We also recommend you change your password periodically ...

Page 270: ... System Operation User Group The Group interface will be displayed See Figure 4 278 Figure 4 278 Step 2 Click Add The Add interface will be displayed See Figure 4 279 Step 3 Enter group name and then input some memo information if necessary Check the appropriate boxes to select permissions 259 ...

Page 271: ... to recover a lost password After successfully answering the security questions you can reset admin account password This function is for admin user only Step 1 Select Main Menu Advanced Settings System Operation User Password Reset The Password Reset interface will be displayed See Figure 4 280 Figure 4 280 Step 2 Check the box to enable Reset password function 260 ...

Page 272: ...NVIF users to interact with third party devices The default ONVIF user is admin It is created after initializing the NVR For some series NVRs the ONVIF user password will be modified when initializing the NVR and setting the admin password Step 1 Select Main Menu Advanced Settings System Operation ONVIF User The ONVIF User interface will be displayed See Figure 4 281 Figure 4 281 Step 2 Click Add ...

Page 273: ...delete current user 4 16Output and Display 4 16 1Display This section allows you to configure the local interface display settings such as displaying time and channel title adjusting image transparency and selecting the resolution Step 1 Select Main Menu Advanced Settings System Operation Display The Display interface will be displayed See Figure 4 283 Figure 4 283 262 ...

Page 274: ...ime the preview screen Image Enhancement Select the check box to optimize the edges of the preview image iMD Preview Select the check box to display the iMD previews in the live view interface AI Rule Select the check box to display the AI rules in the live view interface Not all NVR models support this feature Original Ratio Click Setting and select the channel to restore the corresponding channe...

Page 275: ...nd the default value is 5 seconds Motion Tour Alarm Tour The tour will be triggered by alarm and motion events Select the View 1 or View 8 for Motion Tour and Alarm Tour Live Layout In the Live Layout list select View 1 View 4 View 8 or other modes that are supported by the NVR Channel Group Displays all channel groups under the current Window Split setting To Add a channel group Click Add in the ...

Page 276: ...supports a maximum of 5 customized views Step 1 Select Main Menu Advanced Settings System Operation DISPLAY DISPLAY Custom Split The Custom Split interface will be displayed See Figure 4 285 Figure 4 285 Step 2 Click and then click to select basic mode The NVR utilizes the basic window mode as the new window name For example if you select the 8 display mode the default name is Split8 In regular mo...

Page 277: ...nd configuration for the schedule play function Not all NVR models support this feature 4 17 1File Management This section allows you to add audio files listen to audio files rename and delete audio files and configure the audio volume Step 1 Select Main Menu Advanced Settings System Operation File Management The File Management interface will be displayed See Figure 4 288 266 ...

Page 278: ...rface only supports USB import for audio files Figure 4 289 Step 3 Select the audio file and then click Import The NVR supports MP3 and PCM audio format Step 4 Click OK to start importing audio files from the USB storage device If the importing is successful the audio files will display in the File Management interface 267 ...

Page 279: ...he audio file that you want to play for this configured period Interval Enter the time in minutes for how often you want to repeat the audio playing Loop Configure how many times you want to repeat the audio playing in the defined period Output The two options are MIC and Audio MIC is set by default The MIC function shares the same port with talkback function and the latter has the priority Some s...

Page 280: ...oard through USB port and it can input characters limited to soft keyboard Figure 4 294 4 19Shutdown If a dialogue box appears with System is shutting down Do not switch the power on off button Do not unplug the power cable or click the power on off button to shut down the down the device when it is running especially when it is recording Before replace the HDD shut down the device and then unplug...

Page 281: ...ve no authority to shut down See Figure 4 296 or Figure 4 297 Figure 4 296 Figure 4 297 You can also shut the NVR down with these following options Remote Control Press the power button on the remote for at least 3 seconds Press the power button at the rear panel of the device 270 ...

Page 282: ...nection The NVR is set to DHCP by default If not on a network with DHCP the IP of the NVR is 192 168 1 199 The NVRs support different browsers such as Safari Firefox Google Chrome Step 1 Verify the NVR is physically connected to the network via network cable Step 2 Configure the IP address subnet mask and gateway for the PC and the Device as necessary For details about the network configuration of...

Page 283: ... display the password Step 3 Click Login 5 3 Web Main Menu Once logging into the web GUI the main menu will be displayed See Figure 5 2 For detailed operations you can refer to 4 Local Basic Operation Figure 5 2 Table 5 1 No Icon Description 1 Opens the configuration menu to configure camera settings network settings storage settings system settings account settings and view information 2 None Dis...

Page 284: ...and deleting IP cams and remote devices as well as image and encode settings for the camera Advanced Network settings System Operation Alert Center For Events such as IVS and Alarm I O configuration and Storage Settings INFO View system and network information as well as logs Glossary DHCP DHCP Dynamic Host Configuration Protocol is a network protocol It is typically used to assign temporary IP ad...

Page 285: ...high rate bit stream and resolution for local HD storage such as 1080P 4K for the recorded main stream and one low rate bit sub stream for network transmission such as QCIF CIF This enables a balance between quality in local storage and remote network transmission which as mobile devices using 3G 4G network On off value It is the non consecutive signal sampling and output It includes remote sampli...

Page 286: ...r graphic acceleration software There is no DivX503Bundle exe control when you play the file converted to AVI via media player No DivX503Bundle exe or ffdshow 2004 1012 exe in Windows OS Forgot local menu operation password or network password Contact your local service engineer or our iCare customer support There is no video The screen is in black IPC IP address is incorrect IPC port number is in...

Page 287: ...y Use the shutdown function in the menu or you can flip the power switch in the rear pane for at least three seconds to shut down the device Otherwise it may result in HDD malfunction Make sure the device is away from direct sunlight or other heating sources Keep the sound ventilation Check and maintain the device regularly Appendix 1 Cybersecurity Recommendations Cybersecurity is something that p...

Page 288: ...R supports the password reset function Set up related information for password reset and password protection questions If the information changes please modify accordingly Do not use password questions that may be easy to guess 4 Enable Account Lock The account lock feature is enabled by default we recommend you to keep it enabled to guarantee account security If an attacker attempts to log in wit...

Page 289: ...orage capacity of the equipment the stored log is limited If it is necessary to saves the logs enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing 14 Construct a Safe Network Environment In order to better ensure the safety of equipment and reduce potential cyber risks we recommend Disable the port mapping function of the router t...

Page 290: ...e formula means the recording time for each day hour means number of days for which the video shall be kept 3 According to Formula 3 to calculate total capacity accumulation that is needed for all channels in the device during scheduled video recording In the formula means total number of channels in one device 4 According to Formula 4 to calculate total capacity accumulation that is needed for al...

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