IC Bus CE Series, Operation And Maintenance Manual

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Customer Assistance
SECTION 13 — CUSTOMER ASSISTANCE
Service Information
The continued premium performance of this IC Bus ™ vehicle
can best be ensured through proper servicing. This can be
accomplished in several ways.
IC Bus Dealers … Your local IC Bus dealer provides an excellent
resource – through his knowledgeable, experienced, and well
equipped service staff – to handle all your maintenance, repair,
and replacement work.
Service Publications … Those persons who are properly
trained technicians with the facilities, equipment, tools, safety
instructions and know-how to properly and safely service a
bus can purchase the appropriate service manual sections
applicable to specific vehicle components or areas of this
vehicle. Engine diagnostic manuals and engine service manuals
for all current engines are also available to these trained persons
for purchase. Information on the purchase of available service
publications for this vehicle can be found on the www.icbus.com
or www.internationaltrucks.com Web site, or by contacting your
local IC Bus or International Truck Dealer..
These resources are also available via the internet, by an
annual subscription to the
Service Portal SM Web site , or via
the OnCommand™ Service Information DVD . Information
on the Service Portal
SM
. Web site’s content, availability,
and fee structure can be obtained by contacting your local
International Truck dealer or, in the case of a National Account,
an International Fleet Service Manager.
The OnCommand™ Service Information DVD contains Navistar
branded truck, engine, and bus information including service
and diagnostic manuals, technical letters / service bulletins,
diagnostic trouble code indices, troubleshooting guides, circuit
diagram manuals, new vehicle processing manual, and a help
screen.
NOTE: When ordering any service information, be sure
to provide your vehicle’s model designation, build date,
engine series, and the Vehicle Identification Number (VIN).
Navistar, Inc., Warranty Program
Standard Warranty • Optional Service Contracts • Custom
Service Contracts • Performance PM
®
The Navistar, Inc. Warranty Program provides IC Bus customers
with a better choice when it comes to Standard Warranty and
Service Contract Coverage. The
Standard Warranty is the first
tier of the Navistar, Inc. Warranty Program. It provides the
foundation for all extended coverages.
Vehicle Coverage, Towing, Engine and Engine Electronics,
Major Component, and Pre-Packaged System Component
protection can be obtained under the Navistar Warranty Program
through
Optional Service Contracts .
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