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Error
code/symptom
FRU/action
217-xxx-007
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
v
Hard
disk
drive
8
217-xxx-008
(Failed
BIOS
Fixed
Disk
test)
Note:
If
RAID
is
configured,
the
fixed
disk
number
refers
to
the
RAID
logical
array.
v
Hard
disk
drive
9
217-198-xxx
(Could
Not
Establish
Drive
Parameters)
1.
Check
drive
cables
and
terminators
2.
Hard
disk
drive
264-xxx-0nn
(Failed
Tape
Drive
test)
1.
Tape
cartridge
2.
Tape
drive
3.
Tape
drive
SCSI
cable
264-xxx-999
(
nn
=
SCSI
ID
of
failing
Tape
Drive)
1.
Tape
cartridge,
if
user
executed
the
Read/Write
Tape
Drive
test
(xxx
=
256)
2.
SCSI
or
power
cable
connected
to
the
tape
drive
with
SCSI
ID
nn
3.
Tape
drive
with
SCSI
ID
nn
(refer
to
Help
and
Service
Information
appendix
of
tape
drive’s
User
Guide)
4.
SMP
board
or
SCSI
controller
(run
SCSI
controller
diagnostic
to
determine
of
SCSI
bus
is
functioning
properly.)
301-xxx-000
(Failed
Keyboard
test)
Note:
After
installing
a
USB
keyboard,
you
might
need
to
use
the
Configuration/Setup
Utility
program
to
enable
keyboardless
operation
and
prevent
the
POST
error
message
301
from
being
displayed
during
startup.
1.
Keyboard
2.
Centerplane
302-xxx-xxx
(Failed
mouse
test)
1.
Mouse
2.
Centerplane
305-xxx-xxx
(Failed
video
monitor
test)
1.
Video
monitor
2.
I/O
board
405-xxx-000
(Failed
Ethernet
test
on
controller
on
I/O
board)
1.
Verify
that
Ethernet
is
not
disabled
in
BIOS.
2.
Run
loopback
diagnostic.
3.
I/O
board.
405-xxx-00n
(No
good
link!
Check
loopback
plug)
1.
Verify
that
the
loopback
plug
is
a
gigabit
loopback
plug
(see
2.
Check
for
any
loose
connections
between
the
loopback
plug
and
the
ethernet
port.
415-xxx-000
(Failed
Modem
test)
v
Modem
12v
bus
faults
These
bus
faults
generally
prohibit
an
orderly
shutdown
of
the
server.
If
the
server
fails,
the
indicator
lights
on
the
front
of
the
server
are
not
lit,
and
the
server
will
not
power-down
using
the
power
button:
1.
Disconnect
power
cord
from
power
source,
wait
20
seconds,
and
reconnect.
2.
Turn
on
the
server.
3.
Check
error
logs
for
one
of
the
following
error
messages
and
take
the
indicated
actions.
Symptom-to-FRU
index
173
Summary of Contents for xSeries 440 8687
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Page 210: ...Figure A 1 2 4 5 6 7 8 9 9 3 10 198 xSeries 440 Type 8687 Hardware Maintenance Manual...
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