IBM xSeries 300, Hardware Maintenance Manual

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Setup Action
Setup and Installation CD
won’t start.
v
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
v
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
v
Be sure there are no duplicate SCSI IDs or IRQ assignments.
v
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won’t start your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Can’t install NOS - option is
grayed out. Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
Setup Action
Setup and Installation CD
won’t start.
v
Be sure the server is supported; all eServers with a startable (bootable) CD-ROM
drive are supported.
v
If the startup (boot) sequence settings have been altered, be sure the CD-ROM is
first in the boot sequence.
v
If more than one CD-ROM drive is installed, be sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
ServeRAID program cannot
view all installed drives - or -
cannot install NOS.
v
Be sure there are no duplicate SCSI IDs or IRQ assignments.
v
Be sure that the hard disk drive is connected properly.
The Operating System
Installation program
continuously loops.
Free up more space on the hard disk.
ServerGuide won’t start your
NOS CD.
Be sure the NOS CD you have is supported by ServerGuide. See the Setup and
Installation CD label for a list of NOS versions supported.
Can’t install NOS - option is
grayed out. Either there is no logical drive defined (ServeRAID systems) or the ServerGuide
system partition is not present. Run the setup and configuration program.
TechConnect CD Action
Can’t start TechConnect CD. Be sure you’re starting the CD on a system with Microsoft Windows installed.
Can’t view publications from
TechConnect CD, or text is
unreadable. Be sure you have the Adobe reader installed (available from the TechConnect CD).
Diskette Factory CD Action
Get “time out” or “Unknown
host” errors Be sure you have access to the Internet through FTP directly.
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Hardware Maintenance Manual: xSeries 300