IBM xSeries 235, Maintenance & Troubleshooting

Page: 157 / 214

Note: See “System” on page 156 to determine which components should be replaced by a field service technician.
Error code/symptom FRU/action
01298101 (System BIOS installed on this
server does not support level of
processor)
1. Ensure all microprocessors have the same cache size.
2. Microprocessor 1.
01298102 (System BIOS installed on this
server does not support level of
processor)
1. Ensure all microprocessors have the same cache size.
2. Microprocessor 2.
I9990301 (Hard disk sector error)
1. Hard disk drive
2. SCSI backplane
3. Cable
4. System board
I9990305 (Hard disk sector error, no
operating system installed)
1. Install operating system to hard disk.
I9990650 (AC power has been restored)
1. Check cable.
2. Check for interruption of power.
3. Power cable.
Service processor error codes
When viewed from POST, service processor error codes will appear in hexadecimal
form (generally beginning with A2, A3, A4, A5, A6, A7, AD, AE, or E1). However,
when viewed from the System Error Log, the messages will appear as text. To
determine a possible error condition for the service processor, see the System Error
Log (see “Viewing error logs from the diagnostic programs” on page 28).
SCSI error codes
Error code FRU/action
All SCSI Errors One or more of the
following might be causing the problem:
v
A failing SCSI device (adapter, drive,
controller)
v An improper SCSI configuration or SCSI
termination jumper setting
v Duplicate SCSI IDs in the same SCSI
chain
v A missing or improperly installed SCSI
terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
1. External SCSI devices must be turned on before you turn on
the server.
2. Make sure that the cables for all external SCSI devices are
connected correctly.
3. If you have attached an external SCSI device to the server, make
sure the external SCSI termination is set to automatic.
4. Make sure that the last device in each SCSI chain is terminated
correctly.
5. Make sure that the SCSI devices are configured correctly.
Chapter 6. Symptom-to-FRU index
147