IBM xSeries 230 6RY, Hardware Maintenance Manual

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Table 1. Ethernet troubleshooting chart (continued)
Ethernet controller problem Suggested Action
The Ethernet
Transmit/Receive Activity
light does not light.
Check the following:
Note: The Ethernet Transmit/Receive Activity LED illuminates only when data is
sent to or by this Ethernet controller.
v Make sure that you have loaded the network device drivers.
v
The network might be idle. Try sending data from this workstation.
v Run diagnostics on the LEDs.
v
The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Data is incorrect or sporadic. Check the following:
v
Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
v
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
v Make sure that the cable is connected to the Ethernet controller.
v
Make sure that your PCI system BIOS is current.
v Reseat the adapter.
v
Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
v
Run diagnostics for the Ethernet controller.
v
Try a different connector on the hub.
v
Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following
device drivers:
v
Novell
™
NetWare
™
or IntraNetWare Server ODI
v
NDIS Adapter for level 2.01 (OS/2)
v
NDIS Adapter for level 4.0 (Windows NT)
v
SCO
™
UNIX LLI
Novell NetWare or IntraNetWare server ODI driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
Table 2. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation: The user entered an incorrect parameter keyword. Action: Reload
the driver using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the initialization command.
Explanation: The adapter did not respond when the driver tried to initialize it.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller
is enabled, go to “Starting the diagnostic programs” on page 16 to run the
diagnostic programs.
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Hardware Maintenance Manual: xSeries 230 Models 6RY, 61Y