IBM x 340 Series, Hardware Maintenance Manual

Page: 27 / 188

Diagnostics
19
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
• Novell™ NetWare™ or IntraNetWare Server ODI
• NDIS Adapter for level 2.01 (OS/2)
• NDIS Adapter for level 4.0 (Windows NT)
• SCO™ UNIX LLI
Novell NetWare or IntraNetWare server ODI driver
messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
The Ethernet controller
stopped working when
another adapter was added
to the server. Check the following:
• Make sure that the cable is connected to the Ethernet controller.
• Make sure that your PCI system BIOS is current.
• Reseat the adapter.
• Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run the
diagnostic programs.
The Ethernet controller
stopped working without
apparent cause. Check the following:
• Run diagnostics for the Ethernet controller.
• Try a different connector on the hub.
• Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, go to “Starting the diagnostic programs” on page 14 to run the
diagnostic programs.
Table 2. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller.
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation: The user entered an incorrect parameter keyword.
Action:
Reload the driver using the correct keyword.
Table 1. Ethernet troubleshooting chart.
Ethernet controller problem Suggested Action