IBM TS4300 3555 User Manual Download Page 159

Page: 159 / 262

Figure 66. Placement of the RID tag (Base Module shown)

• If a module was added, you must reset your logical libraries by using the basic logical library wizard.

See “Locating Management functions” on page 65 to find and run the basic logical library wizard.

Adding, removing, or replacing a power supply

CAUTION:
Static Sensitive
Risk of damage to devices
• A discharge of static electricity damages static-sensitive

devices or micro circuitry.

• Proper packaging and grounding techniques are necessary

precautions to prevent damage.

Chapter 6. Upgrading and servicing 129

Summary of Contents for TS4300 3555

Page 1: ...IBM TS4300 Tape Library Machine Type 3555 User s Guide IBM SC27 4629 07...

Page 2: ...to This edition applies to the IBM TS4300 Tape Library User s Guide SC27 4629 07 and to the subsequent releases and modifications until otherwise indicated in new editions Copyright IBM Corporation 20...

Page 3: ...that any host applications and device drivers are at the minimum level that is required to support LTO8 tape drives Certain non IBM LTO8 media requires minimum drive firmware J4D4 Contact your media s...

Page 4: ...rvice contract is purchased For online Technical Support visit http www ibm com support For the latest firmware and diagnostic procedures visit http www ibm com support Contacting IBM technical suppor...

Page 5: ...out this publication or any other IBM storage product documentation Send your comments by email to ibmkc us ibm com Be sure to include the following information Exact publication title and version Pag...

Page 6: ...edition SC27 4629 07 Updated Safety information and icons The following section contains information for the sixth edition SC27 4629 06 Key Path Diagnostics Updated information about KMIP Encryption U...

Page 7: ...xv Power Cords xxix Preface xxx Chapter 1 Overview 1 Introduction 1 Structure and supported library configurations 2 Components 6 User interfaces 11 Supported tape drives 11 Control path drives 12 Mix...

Page 8: ...s of cleaning drives 72 Accessing cartridges 73 Configuring Library Managed Encryption 73 Chapter 5 Troubleshooting 77 Finding event information 77 Identifying a failed component 77 Running library te...

Page 9: ...ttaching a leader pin 166 Repositioning a leader pin 166 Reattaching a leader pin 168 Environmental and shipping specifications for tape cartridges 171 Disposing of tape cartridges 172 Ordering media...

Page 10: ...202 Germany Notice 202 Japan Electronics and Information Technology Industries Association JEITA Notice 203 Japan Voluntary Control Council for Interference VCCI Notice 204 Korea Notice 204 People s...

Page 11: ...ule library 5 10 7 module library 6 11 Front panel 7 12 Rear panel 8 13 Physical numbering of modules 9 14 Left magazine 9 15 Right magazine 10 16 Power supply rear panel LEDs 11 17 Mixed drives in a...

Page 12: ...ule 41 31 Lowering the front of the top cover 43 32 Unlocking the spring loaded lock 44 33 Removing the cover 44 34 Lifting the cover and locking it 45 35 Universal rack connector 45 36 Incorrect conn...

Page 13: ...ry 118 58 Drive bay covers 120 59 Alignment rails 120 60 Installing a tape drive 121 61 Unlocking the drive 121 62 Interconnect cables 125 63 Unlocking or disengaging the alignment lever 126 64 Loosen...

Page 14: ...4 Manually releasing the right magazine 148 85 Manually releasing the left magazine 148 86 The IBM LTO data cartridge 156 87 LTO Data and WORM tape cartridges 159 88 Sample bar code label on the LTO8...

Page 15: ...al gear train 184 108 Leader Block Assembly LBA 185 109 Drive with cover removed to reveal gear train 185 110 Leader Block Assembly LBA 186 111 The hex wrench rewinds tape into cartridge 187 112 Rewin...

Page 16: ...d tape drives 12 10 Drive sled indicators 13 11 Half height SAS dual port 14 12 Half height FC single port 14 13 Full height FC dual port 15 14 Differences between CPF and DPF 18 15 Location requireme...

Page 17: ...85 36 Warning events 95 37 Configuration Change events 105 38 Informational Events 106 39 Error codes on the single character display 115 40 Meaning of Status light and single character display SCD 1...

Page 18: ...the LTO Tape Drives 161 50 Location of the write protect switch 163 51 Environment for storage and shipping the LTO tape cartridges 172 52 Media supplies 173 53 Authorized suppliers of custom bar code...

Page 19: ...x Use the reference number to check the translation in the IBM Systems Safety Information G229 9054 publication included in your ship group The sections that follow define each type of safety notice a...

Page 20: ...lowing precautions Electrical voltage and current from power telephone and communication cables are hazardous To avoid a shock hazard If IBM supplied a power cord s connect power to this unit only wit...

Page 21: ...following procedures when installing moving or opening covers on this product or attached devices To disconnect 1 Turn off everything unless instructed otherwise 2 For AC power remove the power cords...

Page 22: ...e that your DC mains supply is earthed at the point of generation per IEC 60950 1and ITU T Recommendation K 27 D009 Serious injury or death can occur if loaded lift tool falls over or if a heavy load...

Page 23: ...mpanied by the classification of the laser as defined by the U S Department of Health and Human Services for example Class I Class II and so forth Risk of hand pinching can trap hands fingers and caus...

Page 24: ...are not approved for use on this product Before the library is used repair any of the preceding problems Class I laser product Before the library is used review the following laser safety information...

Page 25: ...n the equipment 1 Unless otherwise stated by product specific installation instructions Note Condensation is a normal occurrence especially when you ship equipment in cold weather climates All IBM pro...

Page 26: ...a power cord from a device installed in one rack cabinet into a power device installed in a different rack cabinet An electrical outlet that is not correctly wired could place hazardous voltage on the...

Page 27: ...RR001 level unless the received configuration specifically allowed it If the rack cabinet you are relocating is part of a suite of rack cabinets detach the rack cabinet from the suite If the rack cabi...

Page 28: ...with another same model rack R009 Danger Main Protective Earth Ground This symbol is marked on the frame of the rack The PROTECTIVE EARTHING CONDUCTORS must be terminated at that point A recognized or...

Page 29: ...et in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting...

Page 30: ...ments for adapter cards and tells how to configure hosts to use the device driver All of the above are with the Ultrium family of devices IBM Tape Device Driver Programming Reference GA32 0566 supplie...

Page 31: ...ion of the tape library The library on the left shows the base module above the expansion module The library on the right shows the base module below the expansion module An individual library can con...

Page 32: ...can be configured as I O slots are 35 2HH Half height FH Full height 3For libraries with serial numbers before 7800K0K capacity in lowest module is 32 slots 28 with 4 slot I O station Structure and s...

Page 33: ...low Module quantity Supported library configuration 1 module library Base Module only Figure 4 Base Module 2 module library Base Module and 1 Expansion Module Figure 5 2 module library 3 module librar...

Page 34: ...nued Module quantity Supported library configuration 4 module library Base Module and 3 Expansion Modules Figure 7 4 module library 5 module library Base Module and 4 Expansion Modules Figure 8 5 modu...

Page 35: ...brary configurations Base module displays are yellow continued Module quantity Supported library configuration 6 module library Base Module and 5 Expansion Modules Figure 9 6 Module library Chapter 1...

Page 36: ...e module displays are yellow continued Module quantity Supported library configuration 7 module library Base Module and 6 Expansion Modules Figure 10 7 module library Components 6 IBM TS4300 Tape Libr...

Page 37: ...mber Base Module only 8 Error LED Amber Base Module only 9 USB port Base Module only 10 Operator Panel display Base Module only 11 Back Return button Base Module only 12 Navigation button Left Base Mo...

Page 38: ...Base Module only secondary port for service usage 7 Ethernet port A Base Module only 8 Module alignment mechanism 9 Lower Expansion Module connection port 10 Unit Identifier LED Blue 11 Controller Er...

Page 39: ...Figure 13 Physical numbering of modules Magazines Each module contains two magazines holding up to 40 cartridges Figure 14 Left magazine Chapter 1 Overview 9...

Page 40: ...ed by several modules I O Stations consist of five slots in the front column of the right magazine of each module except for the lowest module To enable or disable I O Stations go to Library Modules a...

Page 41: ...his library has two user interfaces the Management GUI and the Operator Panel The Management GUI on page 61 With the Management GUI you can monitor configure and control the library from a web browser...

Page 42: ...annel for optimum performance The customization enables compensation for variations in the recording channel transfer function media characteristics and read write head characteristics Power managemen...

Page 43: ...sled back panels Six indicator LEDs are included on all drive sleds as shown in Figure 18 on page 13 Figure 18 Drive sled indicators Table 10 Drive sled indicators Number Description 1 Port 0 activit...

Page 44: ...SAS port 1 3 Drive sled indicators see Figure 18 on page 13 Figure 20 Half height FC single port Table 12 Half height FC single port Number Description 1 FC port 0 2 Drive sled indicators see Figure 1...

Page 45: ...15 The physical numbering is bottom up on all drives This information is shown on the Drives page of the Management GUI Figure 22 Physical numbering of drives The library assigns each tape drive a SC...

Page 46: ...hat support SCSI media changer devices Random Mode is the default In Random mode The host application chooses the cartridges that are moved to the drive I O slots provide the flexibility for the user...

Page 47: ...provided by the host application or host server A drive digital certificate is installed at manufacturing time Each drive receives a unique serial number and certificate The T10 application might val...

Page 48: ...igured with multiple HBA ports into a switch But CPF includes target side failover through the control paths that are enabled on more than one tape drive DPF includes target side failover for the dual...

Page 49: ...le Network Management Protocol SNMP allows the library to send alerts over a LAN network to a monitoring server Occasionally the library might encounter situations that you want to know about These si...

Page 50: ...ughout the lifecycle of the product To determine the newest attachments or to get a comprehensive list of compatible software do one of the following actions For a list of compatible software operatin...

Page 51: ...functional behavior of the product If a problem is identified in the product defects are accepted If a problem is identified with the browser IBM might investigate potential solutions or workarounds...

Page 52: ...library supports DNS for flexible IP addressing Dynamic Host Configuration Protocol DHCP The library supports DHCP for automatically providing an Internet Protocol IP host with its IP address and othe...

Page 53: ...to locate your tape library Library location You re responsible for the security of this library the cartridges that are contained within the library and shelf resident cartridges To prevent unauthori...

Page 54: ...6 Physical specifications Characteristic Product alone Packaged Height 133 mm 330 mm Width 480 mm1 635 mm Depth 885 mm2 1168 mm Weight Base module 20 Kg Expansion module 13 Kg Base module 25 Kg Expans...

Page 55: ...d Maximum rate of change 16 C to 32 C 60 F to 90 F 16 C to 25 C 60 F to 77 F 5 C hour 9 F hour 20 to 80 RH 20 to 50 RH 5 RH hour with no condensation 26 C 79 F 3050 m 10 000 feet 5 C to 45 C 40 F to...

Page 56: ...a long term operating environment that can result in the greatest reliability and energy efficiency The allowable operating environment represents where the equipment was tested to verify functions D...

Page 57: ...s to achieve ISO class 8 cleanliness depends on the specific conditions present at that data center The deliquescent relative humidity of the particulate contamination should be more than 60 RH 34 Dat...

Page 58: ...nited States and Canada are listed by Underwriter s Laboratories UL are certified by the Canadian Standards Association CSA and comply with the plug standards of the National Electrical Manufacturers...

Page 59: ...Colombia New Zealand Papua New Guinea Paraguay Uruguay Western Samoa 3 France Germany 2 8 m 250 V FC 9820 P N 95P2345 CEE 7 VII Afghanistan Algeria Andorra Angola Aruba Austria Belgium Benin Brazil Bu...

Page 60: ...a Hong Kong S A R Cyprus Fiji Ghana Guyana India Iraq Ireland Jordan Kenya Kuwait Malaysia Malawi Malta Nepal Nigeria Oman Polynesia Qatar Sierra Leone Singapore Tanzania Uganda UK United Arab Emirate...

Page 61: ...C 9835 P N 23R3263 CNS 10917 3 Taiwan 13 Taiwan HV 2 8 m 250 V FC 9841 P N 23R6120 CNS 10917 3 Taiwan 14 Japan LV 2 8 m 125 V FC 9842 P N 23R6121 JIS C8303 C8306 Japan 15 Japan HV 2 8 m 250 V FC 9843...

Page 62: ...m 250 V FC 9847 P N 23R6126 InMetro NBR 14136 Brazil 20 Rack PDU FC 9848 P N 23R6328 Low Voltage High Voltage Figure 24 on page 32 shows the plugs that are used by the power cords in Table 20 on page...

Page 63: ...ddress range To prevent any conflict between the internal IP address range and the external IP addresses you must select the internal IP range Choosing the Internal IP address range and also entering...

Page 64: ...t your IBM sales representative or Business Partner Table 21 Optional features Feature Code Description 1411 Fibre wrap tool 1412 SAS wrap tool 1682 Path Failover 1899 First Power Supply 1900 Extra Po...

Page 65: ...rive AGKN LTO 8 HH SAS Drive AGKP LTO 8 FH Fibre Channel Drive 8002 Cleaning Cartridge L1 UCC 8806 LTO 8 Data Cartridges 5 pack 5521 LTO M8 Data Cartridges 20 pack 8706 LTO 7 Data Cartridges 5 pack 86...

Page 66: ...Chapter 3 Installing 36 IBM TS4300 Tape Library Machine Type 3555 User s Guide...

Page 67: ...moved Observe local health and safety requirements and guidelines for manual material handling Remove all tapes to reduce the weight and to prevent cartridges from falling into the robotics path and...

Page 68: ...page 56 3 Labeling and loading tape cartridges on page 56 4 Verifying the installation on page 58 5 Advanced library configuration on page 58 6 Verifying the host connection on page 60 Unpacking the B...

Page 69: ...Figure 26 The module after removal from the box Attention Do not place a module on either the ends or sides as this action can damage the module 5 Unlatch the top of the module by using your fingers...

Page 70: ...Figure 27 Unlatching the top of the module Figure 28 Removing the top of the module 6 Remove the foam packing from the inside of the module 40 IBM TS4300 Tape Library Machine Type 3555 User s Guide...

Page 71: ...Figure 30 The foam packing is removed and the internal components are shown Base Module 8 Install the top cover if you do not plan to add modules above this module 9 Save the packaging materials for...

Page 72: ...op and bottom modules for installation Skip this step if you are installing a Base Module only without an Expansion Module The Base Module has a removable top and bottom covers Installing Expansion Mo...

Page 73: ...te from the Base Module to an Expansion Module 1 Remove the library bottom cover plate from the Base Module a Place the Base Module on a work table b Lift the unit front end by about 16 cm use unit re...

Page 74: ...er 2 Install the library bottom cover plate to an Expansion Module a Place the Expansion Module on a work table b Lift the unit front end by about 16 cm use unit rear as a pivot edge c Insert the bott...

Page 75: ...on of Base and Expansion Modules To locate the rail locations when multiple modules are installed 1 Locate the bottom of the lowest full U where the lowest module is installed 2 Continue identifying t...

Page 76: ...not in the correct location See Figure 36 on page 46 and Figure 37 on page 46 Note If the connectors are installed incorrectly the screws on the connectors do not match the holes on the frames The cir...

Page 77: ...Figure 38 Mounting the rails to the connectors Chapter 3 Installing 47...

Page 78: ...into the rack 4 If you are installing multiple modules verify that this module is installed directly above or below its adjacent module and is contained within the correct 3U volume Remove the tape t...

Page 79: ...odule 2 Accessory Kit One North American power cord One European power cord 1 Remove the Base Module from the box 2 Open the cover and remove the foam packing from inside the enclosure See Unpacking t...

Page 80: ...moves into the mating hole in the lower module If you still encounter resistance check to see if the rack rails are installed correctly Check that the hole for the alignment pin is on the left rail lo...

Page 81: ...er locked or engaged to lower module Figure 45 Alignment lever unlocked or disengaged 3 Verify that the lowest module in the library has its alignment lever is in the unlocked or disengaged position C...

Page 82: ...ts adjacent module by using the expansion interconnect cables 1 as shown in Figure 47 on page 52 Note The top module s top connector and the bottom module s bottom connector has nothing plugged into t...

Page 83: ...one end of the FC cable to port 0 on the tape drive Figure 48 Full height FC dual port Table 23 Full height FC dual port Number Description 1 FC port 0 2 FC port 1 3 Drive sled indicators see Figure...

Page 84: ...tions between the HBA and tape drive Do not use adapters or converters between the HBA and the tape drive For reliable operation use a maximum SAS cable length of 6 meters Connecting USB cables Two US...

Page 85: ...k configuration configuring date and time and setting the administrator PIN You can skip items and stop the wizard at any time After you configure the network settings you can start the wizard from th...

Page 86: ...the Manage Logical Library function Creating or managing Logical Libraries See Library sharing on page 17 for information Selecting Random or Sequential Mode See Random and Sequential Logical Library...

Page 87: ...agement GUI select the module and then select Open Magazine You can also press the release button on the front panel of the module to release the magazine b Wait until the magazine is unlocked and the...

Page 88: ...hitecture The multipath architecture feature of this tape library allows Open Systems applications to share the robotics of the library See Library sharing on page 17 The library features storage area...

Page 89: ...re in addition to creating multiple logical libraries you can configure any logical library to have more than one control path A control path is a logical path into the library through which the libra...

Page 90: ...nced Logical Library configuration Drive numbering is from bottom to top Storage slot numbering is from left magazine front to back bottom to top to right magazine back to front bottom to top IO slot...

Page 91: ...library administrator These accounts are disabled by default The Management GUI With the Management graphical user interface GUI you can monitor configure and operate most library functions from a web...

Page 92: ...ation 7 Physical Capacity 8 Status Bar 9 Drive Activity 10 Library Status Tips 1 For specific management function navigation see Locating Management functions on page 65 2 Check the online help in the...

Page 93: ...ibrary Network Notifications Security Status icons Status icons indicate the following conditions Table 28 Status icons Icon Description The green OK icon indicates that the library is fully operation...

Page 94: ...status information library status time date IPv4 or IPv6 address The status pane displays one status information for 10 seconds and then switches to the next status item Table 29 Operator Panel menu t...

Page 95: ...on for which user attention is necessary but the library can still complete most operations Error Amber On if an unrecoverable tape drive or library error occurs A corresponding error message is displ...

Page 96: ...nd Time Diagnostics run Demo Mode Maintenance Library Tests Library Actions Tests Diagnostics run Library Verify Not available with this interface Library Actions Tests Diagnostics run Drive test Main...

Page 97: ...gnostics on page 75 LCD Adjustment Maintenance LCD Adjustment Not available with this interface LDAP Authentication configure Not available with this interface Settings Security LDAP Authentication Li...

Page 98: ...available with this interface Settings Library Licensed Features Port Settings modify Not available with this interface Drives Actions Modify Port Settings Remote Logging rsyslog configure Not availab...

Page 99: ...ss Add User For information about different roles see Chapter 4 Managing on page 61 Users Remove Not available with this interface Access Actions Default settings The library is set to default setting...

Page 100: ...set DHCPv4 Enabled NOT reset IPv6 NOT reset IPv6 Prefix Enabled NOT reset Static v6 Disabled NOT reset IPv6 Method Disabled NOT reset DHCPv6 Disabled NOT reset DNS1 and DNS2 Configuration for IPv4 dhc...

Page 101: ...led x Licensed Features need license key for enablement Encryption Disabled NOT reset Path Failover Disabled NOT reset SCSI Defaults Product Name Marketing Name TS4300 x Library Product ID INQUIRY Pro...

Page 102: ...available Automatic cleaning Automatic cleaning enables the library to automatically respond to any tape drive s request for cleaning and to begin the cleaning process The cleaning process is transpar...

Page 103: ...d tape cartridges on page 16 Accessing cartridges Each magazine has a button that provides an easy way to open a magazine See Front panel on page 7 Each module can be configured to have a portion of t...

Page 104: ...omplete and the KMIP server is available on the network click Next 4 The Certificate Option screen displays the different certificate options that can be used to establish a secure communication to th...

Page 105: ...Library Wizard Expert Mode on the Library Logical Libraries page Security Key Lifecycle Manager SKLM for z OS Encryption 1 Go to the Library menu Then go to Logical Libraries Select Actions then sele...

Page 106: ...un only in combination with a KMIP encryption server since SKLM currently does not support login If this test fails the following Key Retrieval test is skipped because it would also fail Key Retrieval...

Page 107: ...brary Actions Turn Identifier Light On or Off screen This action illuminates the blue LED on the front and rear of the Base Module to identify the library that contains the failed module or component...

Page 108: ...requested operation with the selected tape cartridge Use cartridges that are compatible with the drive type Use the correct type of cartridges for the operation For example use a cleaning cartridge fo...

Page 109: ...ad operation Important Inspect the tape cartridge that was stuck Damage or misplaced labels on the cartridge might cause the load unload failure Discard any tape cartridge that is found to have issues...

Page 110: ...ion In this case you might need to run an erase format or label operation on the cartridge Make sure that you understand any data protection or overwrite protection schemes that your backup applicatio...

Page 111: ...Test passes continue with the next steps Verify that cables aren t damaged Verify that cables are securely connected on both ends Verify Host Connectivity Use ITDT to debug the problem Can t connect t...

Page 112: ...are at the most recent level For the current release of IBM device drivers see Supported Device Drivers For the current release of device drivers by independent software vendors ISVs go to the appropr...

Page 113: ...the exact location of your problem if possible Note the steps that led to the problem Can you duplicate the problem or is it a one time occurrence 5 Note any host error messages displayed Write down...

Page 114: ...Select Tape drivers and software from the Tape systems list 4 Select IBM Tape Diagnostic Tool ITDT from the Tape drivers and software list 5 Select the appropriate operating system from the Platform l...

Page 115: ...Details screen to get suggestions on how to fix the error Click OK to close the Event Ticket Details screen 4 When the proposed solution is applied run Library Verify before normal library operation i...

Page 116: ...f the library Verify that no obstructions are at the bottom of the library or on the bottom cover of the library in the path of the accessor 1 To check for obstructions at the bottom of the library fi...

Page 117: ...Software error Check for a new system Software version for upgrade 2024 Unhandled Exception Check for a new system Software version for upgrade 2027 Move failed pulling cartridge from slot Check for...

Page 118: ...Move the accessor apart from lock mechanism and enable lock mechanism correctly 2032 Initialization failure due to accessor rotation positioning error Check for obstructions in the vertical pathway o...

Page 119: ...in the I O station Power cycle the library If still failing open covers and remove the cartridge manually from gripper 2040 Library Verify test failed with critical error An unidentified failure occu...

Page 120: ...st failed because the bar code scanning test failed Verify that no obstruction is in front of the bar code scanning module on the cartridge table on the accessor If the error persists replace the acce...

Page 121: ...ive 2062 Move failed inserting cartridge to drive Check for labels or cartridge misalignments that would prevent the cartridge from moving into the drive 2063 Move failed positioning picker in front o...

Page 122: ...brary 2067 For safety reason the accessor movement was halted in place Ensure that all magazines top or bottom covers and unit locks are inserted and properly locked Don t open magazines by using the...

Page 123: ...o obstruction is in front of the bar code scanning module on the cartridge table that is on the accessor If the error persists replace the accessor 2072 Bottom cover was detected at an incorrect posit...

Page 124: ...modules and prevented the accessor from running the inventory scan Ensure that all magazines top or bottom covers and unit locks are inserted and properly locked Insert all open magazines and install...

Page 125: ...If the issue persists reset the drive 4005 Drive is reporting a critical TapeAlert Power cycle the drive and verify whether the drive reports the same TapeAlert 4006 A drive reported temperature is a...

Page 126: ...pecific events that are associated with this drive Use the Management GUI to pull a drive support ticket and check the device analysis section for help 4015 Power supply failed Redundancy isn t availa...

Page 127: ...two per module and that each power supply is connected to a valid power source 4044 One of the Library tests failed because a source element or destination element isn t accessible Verify the source a...

Page 128: ...dditionally check for valid and readable bar code label 4075 Cartridge lost while it was extracted from slot drive Check the source destination element and ensure that no obstructions are in the pathw...

Page 129: ...t one or more of the gray calibration targets on the library magazines couldn t be used in calibration Inspect the calibration targets in each module and then repeat the auto calibration routine with...

Page 130: ...least one power supply to the failing module Wait 10 seconds and put the drives back into the module 4119 Drive disabled because internal IP address unknown Remove affected drive wait 10 seconds and p...

Page 131: ...d is connected to a valid power source 4137 Diagnostic Tape not removed Open Magazine or I O station to remove the diagnostic tape with the OP or Management GUI 4139 Magazine or I O Station operation...

Page 132: ...available on all servers 4154 KMIP Ping to server failed The target machine couldn t be reached so no network connection possible Verify that the IP address in the settings is correct Check that the...

Page 133: ...certificate Check if your server root certificate changed Create a certificate request against your server to generate a new client certificate based on the changed server certificates 4160 Connectio...

Page 134: ...t unit The bottom slots in the lowermost unit are not accessible so only 32 slots are available Install a robotics that supports access to all 40 slots in the lowermost unit 4166 Drive self test diagn...

Page 135: ...he SSH Access was enabled disabled 8016 Library reset default settings started by user 8017 Library Firmware changed 8018 The Unlabeled Cartridge Support configuration changed 8019 Accessor firmware v...

Page 136: ...leted 8075 Kerberos User was added 8076 Kerberos User was modified 8077 Kerberos User was deleted 8079 SKLM for z OS Encryption settings modified Informational events Table 38 Informational Events Eve...

Page 137: ...library chassis detected 9038 The library was rebooted through user interface 9041 Key on KMIP server created 9043 Drive cleaning was started 9045 Library configuration data failed to duplicate on to...

Page 138: ...k MIB is written to minimize impact to the SNMP monitoring station At the time of this writing the TapeAlert flags correctly represent TapeAlerts that are sent The MIB file must not be taken to mean t...

Page 139: ...y Mode I The library security mode was changed The library was either put into secure mode or the library exited the secure mode This is for information purposes only No action is required 21d Library...

Page 140: ...r IBM service representative Use the suspect tape cartridge in a known good drive If the test fails discard the cartridge Warning Event 3 Hard error 03h Set for any unrecoverable read write or positio...

Page 141: ...he tape drive can write data to the tape Warning Event 10 No removal 0Ah Set when the tape drive receives an UNLOAD command after the server prevented the tape cartridge from being removed Refer to th...

Page 142: ...rive detects an expired cleaning cartridge Replace the cleaning cartridge Warning Event 23 Invalid cleaning tape 17h Set when the drive expects a cleaning cartridge and the loaded cartridge is not a c...

Page 143: ...y supplied voltages are either approaching the specified voltage limits or are outside the voltage limits See Error Code 2 in Drive Error Codes Single character display SCD on page 114 Warning Event 3...

Page 144: ...efer to the IBM TS4300 Tape Library SCSI Reference for library sense data information Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for tape drive sense data information In addition you can u...

Page 145: ...s the tape drive is not operating Firmware problem The tape drive determined that a firmware error occurred Note Do not force a new dump the tape drive already created one Firmware or hardware problem...

Page 146: ...s any attempt to overwrite a WORM protected tape Ensure that the tape cartridge is the correct media type See Appendix B LTO media on page 156 SCD dot If a drive dump is present while the drive is in...

Page 147: ...tected an error code is displayed in the SCD and the Status light flashes amber Amber Flashing The drive is exiting from maintenance mode Amber Flashing function The drive is running the maintenance f...

Page 148: ...go to Appendix C Replacement parts on page 176 Internal view of library Figure 57 Internal view of the library Table 41 Internal view description Numb er Item Description 1 Right cartridge magazine I...

Page 149: ...dancy 7 Robotic lock lever This component is used to lock down the accessor so it cannot move This action is done when the module is moved or when the robotic assembly is removed 8 Finger hole One of...

Page 150: ...height tape drive must be installed in the lowest bay of the module 2 Align and slowly insert the new tape drive into the drive bay along the alignment rails 1 in Figure 59 on page 120 while the driv...

Page 151: ...o remove it from the unit Figure 61 Unlocking the drive Attention Support the bottom of the tape drive when it is removed to avoid damaging any of the internal connections Reset the list of known driv...

Page 152: ...rify that the tape drive has the current firmware Update the firmware if necessary 3 Use the Management GUI or Operator Panel to test the drive See Locating Management functions on page 65 122 IBM TS4...

Page 153: ...nd safety requirements and guidelines for manual material handling Remove all tapes to reduce the weight and to prevent cartridges from falling into the robotics path and damaging the library Remove a...

Page 154: ...n page 125 5 Remove the module from the rack See Removing the Module from a rack on page 126 6 Install the replacement module into the rack See Installing the Module into a rack on page 128 7 Replace...

Page 155: ...nto the Base Module behind the Operator Panel If you are given a choice during the power down procedure choose the default park position To protect the spooling cable or other sensitive parts the acce...

Page 156: ...Removing the Base or Expansion controller card For detailed instructions see Replacing a Base or Expansion controller card on page 132 Removing the Module from a rack Obtain assistance to lift and sta...

Page 157: ...The two covers are identical and the process for removing and installing them is the same for the top and bottom of the module See Preparing top and bottom modules on page 42 for details While this pr...

Page 158: ...nect and Ethernet cables that was removed earlier 6 Reinsert the USB device if you removed it earlier 7 Reattach the power cords Verifying Library Module installation and configuration Power on the li...

Page 159: ...t functions on page 65 to find and run the basic logical library wizard Adding removing or replacing a power supply CAUTION Static Sensitive Risk of damage to devices A discharge of static electricity...

Page 160: ...upply LEDs Either the green LED 4 is lit or both LEDs are unlit 2 Unplug the AC power cord 3 from the power supply you are replacing 3 Loosen the two blue captive thumbscrews 1 with your fingers on th...

Page 161: ...it is flush with the back panel of the module 3 Tighten the blue captive thumbscrews with your fingers to secure it to the module 4 Attach the AC power cord to the new secondary power supply Verifying...

Page 162: ...ith the Management GUI or with the Operator Panel This procedure is done when a Base Module controller card is replaced or as an extra precaution when both the controller card and the module are repla...

Page 163: ...oller is in good health status and properly working Yellow Controller Error This LED turns on if the controller has a hardware issue In this case the green LED stops flashing Blue Unit Identifier This...

Page 164: ...have Ethernet or USB ports See Figure 69 on page 133 5 Plug in the AC power cables Powering on the library Power on the library by pressing Power on the Base Module just below the Operator Panel The...

Page 165: ...is not follow the procedure for returning the accessor to the base module See Returning the accessor to the Base Module on page 141 Preparing to remove the accessor and spooling mechanism from the Bas...

Page 166: ...move the left and right magazines by using the magazine release levers circled in Figure 71 on page 136 Push up on the lever then pull the magazine out Figure 71 Magazine release levers 2 Slide the ca...

Page 167: ...the robot to keep it from lowering 7 On the top of the accessor where the spooling cable is attached press down on the latch 1 in Figure 74 on page 138 then tilt out the piece that holds the spooling...

Page 168: ...spooling cable and placing it in its cradle 9 Place the spooling connector 1 in Figure 75 on page 138 to the park position Figure 75 Spooling cable in park position 138 IBM TS4300 Tape Library Machine...

Page 169: ...accessor has a gear with two protruding pins Rotate one of the gears on the accessor so that the two pins are aligned horizontally See Figure 76 on page 139 Figure 76 Pins are aligned horizontally 2 T...

Page 170: ...lace the top cover on the Base Module if you removed one 3 Slide the module into the rack 4 If no adjacent modules exist tighten the front screws 5 If adjacent modules exist a Set the alignment mechan...

Page 171: ...ator Panel 1 Power on the library by pressing Power on the Base Module just below the Operator Panel 2 Return the accessor to its park position 3 Power off the library by pressing Power on the Base Mo...

Page 172: ...opening 4 Extend the expansion module that contains the accessor while carefully guiding the free spooling cable See Preparing to remove the accessor and spooling mechanism from the Base Module on pag...

Page 173: ...ore any components are removed from the library If it is not follow the procedure for returning the accessor to the base module See Returning the accessor to the Base Module on page 141 2 Refer to Pre...

Page 174: ...hat the spooling mechanism is unlocked before you try to pull it out When the mechanism is unlocked the cutout behind the mechanism is covered and the mechanism cannot slide any further to the center...

Page 175: ...Figure 81 Unlocked spooling mechanism enlarged view Chapter 6 Upgrading and servicing 145...

Page 176: ...Figure 82 Locked spooling mechanism enlarged view 6 Pull the spooling mechanism towards the front of the module to remove it 146 IBM TS4300 Tape Library Machine Type 3555 User s Guide...

Page 177: ...agazine with the Operator Panel Management GUI or the release button on the front panel If these methods fail or if a magazine needs to be removed when the power to the device is off you can release t...

Page 178: ...d gently push the tab in See Figure 84 on page 148 and Figure 85 on page 148 1 Open the magazine access door 2 Insert a paper clip or a small flat head screwdriver into the appropriate magazine releas...

Page 179: ...ight Obtain adequate assistance to lift and stabilize the module during installation or removal Risk of damage to devices When a module is placed into or removed from a rack Extend the rack s leveling...

Page 180: ...4 Remove the modules from the rack 5 Remove the rack rails from the rack 6 Verify that the destination rack is level side to side and front to back 7 Install the rack rails in the destination rack 8 I...

Page 181: ...the Management GUI See Locating Management functions on page 65 Library information General Information Library type TS4300 MT 3555 Serial Number Host name SNTP server Encryption License Key Path Fail...

Page 182: ...al Information SMTP Server Port SMTP Security SMTP Email Address SNMP Community Name SNMP Notification Level SNMP Server Port 1 SNMP Server Port 2 152 IBM TS4300 Tape Library Machine Type 3555 User s...

Page 183: ...h Port Settings FC only Drive 3 top slot Type Serial Number Logical Library Number Control Path Port Settings FC only Number Number of Power Supplies I O Station Enabled Drive 1 bottom slot Type Seria...

Page 184: ...el Alignment Rep to Host Auto Clean Key Manager Type LTO7 Multi Initiator SCSI Conflict Detection Sequential Mode Number Name Number of Drives Number of Slots Number of I O Slots Barcode Label Length...

Page 185: ...e default user names roles and passwords are listed in the table Add any user names their roles and passwords that are created User name Role Password administrator Administrator adm001 Appendix A Lib...

Page 186: ...TO data cartridges Data cartridges Use the LTO data and cleaning tape cartridges that are designed for your model of library You can order tape cartridges with the bar code labels included or you can...

Page 187: ...rite protect switch 4 in Figure 86 on page 156 prevents data from being written to the tape cartridge For more information see Write Protect switch on page 162 The label area 5 in Figure 86 on page 15...

Page 188: ...establishes the density of the media If an uninitialized M8 cartridge is not initialized in a tape library that supports uninitialized M8 cartridges then the cartridge might inadvertently and silentl...

Page 189: ...s the last appendable point on the tape WORM media errors The following conditions cause WORM media errors to occur Information in the servo manufacturer s word SMW on the tape must match information...

Page 190: ...ost application Operator Panel and Management GUI The library stores the customized inventory data in memory Library firmware supports a 6 or 8 character volume serial number VOLSER on the bar code la...

Page 191: ...compatible with the LTO Tape Drives Cartridges VOLSER LTO8 Data Cartridge xxxxxxL8 LTO8 WORM Cartridge xxxxxxLY LTO M8 Cartridge xxxxxxM8 LTO7 Data Cartridge xxxxxxL7 LTO7 WORM Cartridge xxxxxxLX LTO...

Page 192: ...at the label is smooth and parallel and has no roll up or roll over The label must be flat to within 0 5 mm 0 02 in over the length of the label and have no folds missing pieces or smudges Do not plac...

Page 193: ...be appropriate media handling in places where people gather Ensure that anyone who handles tape is properly trained in handling and shipping procedures This training includes operators users programme...

Page 194: ...ee Figure 91 on page 164 Figure 91 Double boxing tape cartridges for shipping Proper acclimation and environmental conditions To ensure the longest possible life for your data cartridges follow these...

Page 195: ...ot degauss LTO data cartridges These data cartridges are pre recorded with a magnetic servo signal This signal is required to use the cartridge with the LTO tape drive Keep magnetically charged object...

Page 196: ...n immediately use data recovery procedures to minimize chances of data loss 3 Review media handling procedures Improper placement of leader pin See Figure 93 on page 167 The leader pin is misaligned 1...

Page 197: ...blunt end tweezers grasp the leader pin and position it in the pin retaining spring clips 3 3 Press the leader pin gently into the clips until it snaps into place and is firmly seated 4 Close the car...

Page 198: ...nual rewind tool see 2 in Figure 96 on page 169 A device that fits into the cartridge s hub and winds the tape into and out of the cartridge Pin supplies see 3 in Figure 96 on page 169 Leader pins and...

Page 199: ...nd the end of the tape inside the cartridge attach the cartridge manual rewind tool 1 in Figure 98 on page 170 to the cartridge s hub 2 by fitting the tool s teeth between the teeth of the hub Turn th...

Page 200: ...gure 100 on page 171 on the leader pin attachment tool and make sure that the clip s open side faces up 9 Place the leader pin from step 6 into the cavity 3 Figure 100 on page 171 of the leader pin at...

Page 201: ...ader pin attach tool by lifting its end up and away from the cartridge Environmental and shipping specifications for tape cartridges Before you use a tape cartridge acclimate it to the operating envir...

Page 202: ...aste As such it might be disposed of in the same way as normal office trash These regulations are amended from time to time and you must review them at the time of disposal If your local state country...

Page 203: ...applied to cartridges Specify Machine Type 3589 Model 551 and the VOLSER characters that you want You can also order through an IBM authorized distributor FC 5511 6 TB Ultrium 7 Data Cartridge 20Pk Or...

Page 204: ...art Number 08L9129 through an IBM authorized distributor N A Manual Rewind Tool Order Part Number 08L9130 through an IBM authorized distributor N A To find the closest IBM authorized distributor visit...

Page 205: ...hone 49 2151 970 900 Fax 49 2151 970 908 Email Vertrieb netclabels de http www netclabels de Netc Asia Pacific Pty Ltd 1 7 Cordwood Drive Cooroy QLD 4563 Australia Telephone 61 0 7 5442 6263 Fax 61 0...

Page 206: ...Expansion Controller 00GH772 3555 Expansion Cable 00GH763 3555 LTO6 FH FC Drive Assembly 00GH761 3555 LTO6 HH FC Drive Assembly 00GH759 3555 LTO6 HH SAS Drive Assembly 00GH768 3555 LTO7 FH FC Drive As...

Page 207: ...250 VAC 2 8M 39M5151 Power Cable 10 AMP 250 VAC 2 8M 39M5158 Power Cable 10 AMP 250 VAC 2 8M 39M5165 Power Cable 10 AMP 250 VAC 2 8M 39M5172 Power Cable 10 AMP 250 VAC 2 8M 39M5199 Power Cable 10 AMP...

Page 208: ...drive memory dump must be copied to the drive s flash memory Complete the following steps to write a drive memory dump to flash memory 1 Log in to the Management GUI 2 Attempt to remove the cartridge...

Page 209: ...the library 2 Place the sled on a clean sturdy work surface It is not necessary to remove the plastic cover or connection card Figure 101 Connection screws and plastic cover 1 Connection card screws...

Page 210: ...drive cover 1 Ground yourself to the drive by using an ESD Kit 2 Remove the cover of the full height drive by completing these steps a Remove the four cover mounting screws and washers 1 b Remove the...

Page 211: ...inside the cartridge and take up reel Test the drive after the procedure is completed Tape tangled along tape path Tape appears to be tangled and damaged but intact Return the drive after the procedu...

Page 212: ...ge 197 Half height drive Tape spooled off supply reel Attention DO NOT TOUCH THE OUTER GUIDE RAIL 2 THIS RAIL IS DELICATE AND EASILY DAMAGED Note If the cartridge in the drive is an INPUT tape that co...

Page 213: ...ader motor worm gear 3 Takeup reel motor 2 Outer guide rail WARNING Do Not Touch 4 Supply reel motor 6 Continue spooling into the cartridge until the tape is taut and remains within the flanges of the...

Page 214: ...ble 3 Locate the threader motor worm gear 4 the rear of the drive Use your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear 6 clockwise This action rotates t...

Page 215: ...the read write head Stop this rotation when the LBA is near the tape guide roller nearest the rear of the drive 1 Figure 108 Leader Block Assembly LBA 8 Continue rotating the loader motor worm gear 1...

Page 216: ...Figure 110 Leader Block Assembly LBA 1 Loader motor worm gear 2 Leader block assembly LBA 8 Rotate the loader motor worm gear 3 counterclockwise as viewed from the front of the drive until it stops 9...

Page 217: ...pproximately 5 cm 2 in of tape on the takeup reel go to Half height drive Tape pulled from or broken near leader pin on page 185 2 From the supply reel inside the cartridge pull approximately 0 3 m 1...

Page 218: ...tridge make no further attempts to unload this tape Call Technical Support and open a PMR if one is not already open to initiate the process of sending the drive with the loaded cartridge in for recov...

Page 219: ...into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape 6 Locate the threader motor worm gear 4 in Figure 114 on pa...

Page 220: ...t actuates the cartridge loader mechanism b Position of the rotate stub 3 in Figure 114 on page 190 c Front loader motor worm gear 1 in Figure 114 on page 190 Rotating this gear allows the loader mech...

Page 221: ...no backup eject commands that are issued at the host fail to unload the tape and power cycling the drive fails to eject the cartridge make no further attempts to unload this tape Call Technical Suppor...

Page 222: ...l height drive No apparent failure or damage to tape Note If the cartridge in the drive is an INPUT tape that contains ACTIVE or ONLY COPY data there is no backup eject commands that are issued at the...

Page 223: ...into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape 5 Locate the threader motor worm gear 4 in Figure 118 on pa...

Page 224: ...at actuates the cartridge loader mechanism b Position of the rotate stub 3 in Figure 118 on page 194 c Front loader motor worm gear 1 in Figure 118 on page 194 Rotating this gear allows the loader mec...

Page 225: ...page 197 Half height drive No apparent failure or damage to tape Note If the cartridge in the drive is an INPUT tape that contains ACTIVE or ONLY COPY data there is no backup eject commands that are...

Page 226: ...taut and remains within the flanges of the tape guiding rollers Ensure that you do not stretch the tape Continue spooling until all tape is removed from the takeup reel 3 4 Locate the threader interm...

Page 227: ...as viewed from the front of the drive until it stops This action releases the LBA leader pin 7 Rotate the threader motor worm gear 3 counterclockwise until the leader block is in front of the read wr...

Page 228: ...3 Install the tape drive sled in the library 4 Power ON the library and wait for the library to finish POST power on self test inventory and mid tape recovery This step can take up to 1 hour 5 If the...

Page 229: ...or key combinations to complete operations and initiate many menu actions that are also done through mouse actions You can navigate the HTML version of the IBM TS4300 Tape Library User s Guide help s...

Page 230: ...d 19 21 Nihonbashi Hakozakicho Chuo ku Tokyo 103 8510 Japan INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING...

Page 231: ...ntains examples of data and reports used in daily business operations To illustrate them as completely as possible the examples include the names of individuals companies brands and products All of th...

Page 232: ...her countries Electromagnetic compatibility notices The following Class A statements apply to IBM products and their features unless designated as electromagnetic compatibility EMC Class B in the feat...

Page 233: ...n Ger ten EMVG Dies ist die Umsetzung der EU Richtlinie 2014 30 EU in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ge...

Page 234: ...oducts greater than 20 A per phase three phase Japan Voluntary Control Council for Interference VCCI Notice Korea Notice People s Republic of China Notice Russia Notice 204 IBM TS4300 Tape Library Mac...

Page 235: ...terference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized deal...

Page 236: ...ternating current Access method A technique for moving data between main storage and input or output devices Accessor This component contains the library robot and bar code reader The accessor moves c...

Page 237: ...gnment The naming of a specific device to complete a function Asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals A...

Page 238: ...string that consists of some bits usually 8 that are treated as a unit and represent a character A fundamental data unit C CA Certificate Authority CA certification In cryptography a certificate from...

Page 239: ...Concurrent Refers to diagnostic procedures that can be run on one control unit while the rest of the subsystem remains available for customer applications Contingent connection A connection between a...

Page 240: ...allel by byte Detented A part that is held in position with a catch or lever Device Any hardware component or peripheral device such as a tape drive or tape library that can receive and send data Devi...

Page 241: ...is message is not a real issue since it takes time for the library to configure DRV Drive DSA key Encryption key type DSE Data security erase DSP Digital signal processor E EBCDIC Extended binary code...

Page 242: ...load An Internet Protocol that provides origin authenticity integrity and confidentiality protection of a packet ESP also supports encryption only and authentication only configurations but encryption...

Page 243: ...from an alterable medium and more adaptable to change than pure hardware circuitry An example of firmware is the Basic input output system BIOS in read only memory ROM on a PC system board FLASH EEPRO...

Page 244: ...urity Key Lifecycle Manager SKLM IBM s EKM application that assists encrypting tape drives in generating protecting storing and maintaining encryption keys that encrypt information that is written to...

Page 245: ...ent to link two devices or it might be a portion of storage or registers accessed by two or more computer programs Internet Key Exchange IKE The protocol that is used to set up a security association...

Page 246: ...or distributed computing environments Key Path Diagnostics KPD Key Path Diagnostics is a test tool that provides details to troubleshoot Encryption communication issues kilogram kg 1000 grams approxim...

Page 247: ...LTO CM Within each LTO Ultrium data cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information LUN Logical Unit Number LVD...

Page 248: ...eld replaceable units Microdiagnostic utility A program that is run by the customer engineer to test the machine Microinstruction A basic or elementary machine instruction Microprogram A group of micr...

Page 249: ...off O OCP Operator Panel Operator Control Panel Oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field s...

Page 250: ...ROM and can be viewed with the Acrobat Reader Acrobat Reader is software from Adobe Systems that can be downloaded at no cost from the Adobe Systems home page Private key A cryptographic key that is...

Page 251: ...pdated without affecting the system as a whole even while it is running Retension The process or function of tightening the tape onto the cartridge if it is sensed that the tape has a loose wrap on th...

Page 252: ...longer cables It supports full duplex signal transmission up to 3 Gb s In addition SAS drives can be hot plugged Serialize To change from parallel by byte to serial by bit Serializer A device that co...

Page 253: ...and supports data rates of 320 MBps SMI S See Storage Management Initiative Specification SMI S SMTP Simple Mail Transfer Protocol SMTP is a standard for email transmissions across the internet SNMP...

Page 254: ...ip T Tachometer tach A device that emits pulses that are used to measure check speed or distance Tape cartridge A container that holds magnetic tape that can be processed without separating it from th...

Page 255: ...role is an interchangeable term corresponding to the Monitor role The User role has viewing privileges to the unit but is not able to make configuration changes Utilities Utility programs Utility pro...

Page 256: ...ade WWCID Worldwide Cartridge Identifier WWN Worldwide Name WWNN Worldwide Node Name WWPN Worldwide port name X XR External register XRA External register address register 226 IBM TS4300 Tape Library...

Page 257: ...ntory rescan 65 cartridge magazines 7 118 Cartridge acclimation 164 Cartridge environment 164 Cartridges Cartridges continued accessing 73 eject 65 graphical view 65 list 65 move 65 Cartridges labelin...

Page 258: ...guring 56 feedback sending v Fibre Channel cabling 53 Firmware updating using ITDT Tool 83 firmware revision verify 58 front panel components 7 G Gas and particulate exposure 23 glossary 206 H hazards...

Page 259: ...nt Graphical User Interface 61 Management GUI operating 61 Management GUI menu items 61 Managing Operator Panel 64 Manually unlock magazines 147 media 16 Media 156 media capacity 1 menu shortcuts 65 M...

Page 260: ...able or disable 65 Status light 116 support notification iii T table top installation 49 54 tape cartridge 16 tape cartridges labeling 56 tape cartridges loading 56 tape drive 118 tape drive sled 8 Ta...

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