IBM TS2250, Setup, Operator, And Service Manual

Page: 111 / 149

v The following removal procedures can destroy customer data! Use extreme care
when handling or removing the customer’s tape cartridges to minimize tape
damage and lost data.
v
DO NOT TOUCH the magnetic tape or tape path. Both are extremely sensitive
to the oil and salt from your skin. Use clean, lint-free gloves when working
around magnetic tape or the tape path components.
v Electrostatic-sensitive components: Consider using an ESD Kit.
v
After you remove the tape cartridge, advise the customer to copy the data to
another cartridge and to remove this tape cartridge from service.
v Do not use power tools or magnetic tools to perform this procedure.
v To avoid contamination and electrostatic-discharge damage to the drive, never
touch the head or electronic components inside the drive.
v
If you cannot remove the cartridge from the drive using the following
procedures, contact your next level of support.
v The cartridge will not eject automatically at the end of a mid-tape recovery.
Instead, the tape will be reloaded into the drive and may result in the loss of
data.
v
INTERNAL COMPONENTS OF THE DRIVE ARE DELICATE AND CAN
EASILY BE DAMAGED. EXERCISE EXTREME CAUTION WHEN MANUALLY
REMOVING A CARTRIDGE THAT WILL NOT EJECT AFTER PRESSING THE
UNLOAD BUTTON.
Before You Begin
1.
If you have not already done so, attempt to remove the cartridge with the
device power ON and using library manager, a host application, or the unload
button. When using the Unload button, press and hold the button for 12
seconds. This will cause the drive to eject the cartridge when it has completed
the mid-tape recovery.
2. If you have not already done so, ensure the operator has issued the appropriate
application commands to perform a rewind and unload of the cartridge. This is
to ensure that the stuck cartridge is not due to a hang condition in the
application.
3. If you have not already done so, attempt to remove the cartridge by power
cycling the drive. Look for the drive to attempt a midtape recovery.
Note: It can take as long as fifteen minutes for the cartridge to rewind and
unload.
4.
If the cartridge unloads, inform the operator that the cartridge is unloaded. If
the cartridge does not unload, repeat steps 2 and 3 once before continuing with
this procedure.
Recommended Tools
v #1 Phillips screwdriver
v
ESD Kit
v
Flashlight (optional)
v #1 Flathead screwdriver (optional)
Beginning Procedure
1.
Refer to the enclosure documentation for instructions on removing the drive.
2. Place the drive on a non-slip, sturdy work surface.
Appendix E. Information for Trained Service Personnel
E-5