IBM totalstorage fastt100, Installation, User And Maintenance Manual, Page: 129 / 160

Table 15. Symptom-to-FRU index (continued)
Problem
indicator Component Possible cause Possible solutions
The Storage
Manager client
Enterprise
Management
window sees each
storage server
controller as an
independent
storage
subsystem or a
partially managed
device.
Controller No drives are
present in the
storage server.
Ensure that at least one drive is
present in the storage server so
that it can be configured properly.
One controller
was replaced
incorrectly. The
controller
firmware versions
probably failed to
synchronize
correctly.
To recover, perform the following
steps:
1. Remove and reinsert the
controller blade.
2. Wait 5 minutes.
3. Delete the controller entry
with the incorrect firmware
version from the FAStT
Storage Manager Enterprise
Management window.
4. Add the controller back to the
FAStT Storage Manager
Enterprise Management
window using the Add
Device menu option in the
Enterprise Management
window.
5. If the Storage Manager client
Enterprise Management
window still shows each
storage server controller as
an independent storage
subsystem or a partially
managed device, repeat this
procedure. If the problem still
persists, contact IBM support.
Note: If you cannot find the problem in the Symptom-to-FRU index, test the entire
system.
Parts listing
Figure 72 on page 100 and the following table provide a parts listing for the
FAStT100 (P/N 24P8966).
Chapter 6. Hardware maintenance
99