background image

Cold aisle

Air

conditioner

Hot aisle

back

front

back

back

front

Airflow

front

2440 mm between

center lines of hot

and cold aisle

Perforated tiles

or gratings

1220 mm cold

aisle width

T42 racks

T42 racks

T42 racks

Figure

 

5.

 

Example

 

of

 

Cold

 

Aisle/Hot

 

Aisle

 

Rack

 

Configuration

 

20

 

IBM

 

TotalStorage

 

DS4300

 

Fibre

 

Channel

 

Storage

 

Subsystem:

 

Installation,

 

User’s,

 

and

 

Maintenance

 

Guide

Summary of Contents for TotalStorage DS4300 Turbo

Page 1: ...IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide GC26 7722 02...

Page 2: ......

Page 3: ...IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide GC26 7722 02...

Page 4: ...in Safety on page iii and general information in Notices on page 159 Third Edition October 2006 Copyright International Business Machines Corporation 2005 2006 All rights reserved US Government Users...

Page 5: ...ert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation die...

Page 6: ...parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Danger Some laser products contain...

Page 7: ...device ensure that all power cords are disconnected from the power source 1 2 Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous v...

Page 8: ...vi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 9: ...rbo option 4 DS4000 EXP storage expansion enclosures 4 Features at a glance 7 Clustering support 8 Inventory checklist 8 Handling static sensitive devices 9 Best practices guidelines 10 Storage subsys...

Page 10: ...EXP100 EXP700 or EXP710 drive loop to the DS4300 64 Using EXP810 storage expansion enclosures 66 Connecting EXP810 in a redundant pair of drive loop 66 Connecting the redundant EXP810 drive loop to t...

Page 11: ...106 Upgrading the DS4300 Model 60U 60X from standard to Turbo option 109 Steps for hot swap RAID controller upgrade 109 Steps for cold swap RAID controller upgrade 115 Working with hot swap drives 12...

Page 12: ...w Zealand Class A statement 161 United Kingdom telecommunications safety requirement 161 European Union EMC Directive conformance statement 161 Taiwan electrical emission statement 162 Japanese Volunt...

Page 13: ...e adapter protective caps 41 31 Connecting an LC LC cable into the LC SC cable adapter 41 32 LC LC fibre channel cable lever and latches 42 33 Removing the LC LC fibre channel cable from an LC SC fibr...

Page 14: ...on of host cables Model 60U 60X 81 67 Location of host cables Model 6LU 6LX 82 68 Host agent managed storage subsystems 83 69 Direct managed storage subsystems 84 70 Ethernet and serial port locations...

Page 15: ...for removing a controller 138 102 Controller battery access panel screws 138 103 Removing the controller battery 139 104 Installing a new RAID controller 144 105 DS4300 storage subsystem parts list 15...

Page 16: ...xiv IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 17: ...ations for DS4300 dual controller Turbo models only 47 10 Support for new storage expansion enclosures within a DS4300 drive loop 49 11 Possible combinations of 14 drive and 16 drive storage expansion...

Page 18: ...xvi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 19: ...age FAStT Storage Server IBM TotalStorage DS4000 FAStT DS4000 FAStT Family DS4000 Mid range Disk System FAStT Storage Manager vX Y for example v9 10 DS4000 Storage Manager vX Y for example v9 10 FAStT...

Page 20: ...s and possible solutions Appendix A Records on page 155 provides a form on which you can record and update important information about the storage subsystem including serial number and device records...

Page 21: ...DS4800 Installation User s and Maintenance Guide v DS4700 Installation User s and Maintenance Guide v DS4400 and DS4500 Rack Mounting Instructions v DS4300 Rack Mounting Instructions v DS4200 Express...

Page 22: ...er s and Maintenance Guide v DS4800 Storage Subsystem Installation User s and Maintenance Guide 7 Configure DS4000 network settings v DS4100 Storage Subsystem Installation User s and Maintenance Guide...

Page 23: ...llation and Support Guide v DS4500 Fibre Channel Storage Subsystem Installation and Support Guide v DS4700 Storage Subsystem Installation User s and Maintenance Guide v DS4800 Storage Subsystem Instal...

Page 24: ...iffers from the DS4300 dual controller storage subsystem model 60U 60X Getting information help and service If you need help service or technical assistance or just want more information about IBM pro...

Page 25: ...m com servers storage support index html The support page has many sources of information and ways for you to solve problems including Diagnosing problems using the IBM Online Assistant Downloading th...

Page 26: ...ng inspector or both should be consulted in selecting a fire suppression system that provides the correct level of coverage and protection IBM designs and manufactures equipment to internal and extern...

Page 27: ...partment GZW 9000 South Rita Road Tucson Arizona 85744 0001 U S A When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes approp...

Page 28: ...xxvi IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 29: ...wing types of IBM TotalStorage DS4300 storage subsystems v IBM DS4300 Model 6LU 6LX on page 2 v DS4300 Model 60U 60X on page 3 v IBM DS4300 Model 60U 60X with Turbo option on page 4 After you review t...

Page 30: ...dit profile tab then click Subscribe to email A pull down menu displays 7 In the pull down menu select Storage A check list displays 8 Place a check in each of the following boxes a Please send these...

Page 31: ...00 on page 45 for more information v Entitlement for eight partitions using the Storage Partitioning premium feature DS4300 Model 60U 60X The DS4300 dual controller storage subsystem Model 60U 60X inc...

Page 32: ...RU form factors IBM DS4300 Model 60U 60X with Turbo option The standard DS4300 dual controller storage subsystem Model 60U 60X supports a maximum of three EXP storage expansion enclosures In order to...

Page 33: ...A drives the EXP100 storage expansion enclosures and or the EXP810 with SATA enhanced disk drive modules E DDMs storage expansion enclosures if the following conditions are met v You have purchased an...

Page 34: ...ion Units Number of Drives1 Feature Number Part No Two storage expansion units 15 to 42 drives or up to 46 if both of the expansion enclosures are EXP810s 7360 24P8066 First additional storage expansi...

Page 35: ...pported drives varies depending on the number of EXPs with 16 drives in the configuration versus the number of EXPs with 14 drives in the configuration To attach DS4000 EXP drive expansion enclosures...

Page 36: ...ogy and interfaces Fibre Channel 40 pin fibre channel disk drives Fibre Channel interface For Model 60U 60X six small form factor pluggable SFP modules for incoming and outgoing fibre channel cables t...

Page 37: ...nce Guide IBM TotalStorage DS4300 Storage Subsystem Cabling Guide Statement of Limited Warranty IBM Machine Code License Agreement IBM Safety Manual Rack mounting installation instructions Rack mounti...

Page 38: ...uring this entire power up procedure to ensure the controller will be able to optimally access all of your storage subsystems v The storage subsystem supports simultaneous power up to the system compo...

Page 39: ...off the storage subsystem In addition the DS4300 storage subsystem models 60X and 60U support hot swap power supplies and RAID controller CRUs Attention The DS4300 single controller storage subsystem...

Page 40: ...system comes without drives installed and contains filler panels in the unused drive bays Before installing new drives you must remove the filler panels and save them Each of the 14 bays must always c...

Page 41: ...controllers only is used to connect additional expansion units to the storage subsystem Each RAID controller also contains a battery to maintain cache data in the event of a power failure For more inf...

Page 42: ...odel 6LU and 6LX see Figure 3 on page 13 RAID controller Each RAID controller contains several connectors and LEDs Each controller has two host ports and one expansion port for connecting the storage...

Page 43: ...controller firmware version 05 33 xx xx both host and expansion ports operate at 2 Gbps only For controller firmware versions 05 4x xx xx and higher the host ports can operate at either 1 or 2 Gbps th...

Page 44: ...00 controller firmware version 6 19 xx xx you can connect EXP810 to the DS4300 storage subsystem Note For the latest information about supported servers and operating systems refer to the interoperabi...

Page 45: ...em Management window and select View Storage Subsystem Profile When the Storage Subsystem Profile window opens select the All tab and scroll through the Profile For Storage Subsystem list to locate th...

Page 46: ...w range Minimum 90 V ac Maximum 136 V ac High range Minimum 198 V ac Maximum 264 V ac Input kilovolt amperes kVA approximately Minimum configuration 0 06 kVA Maximum configuration 0 37 kVA Environment...

Page 47: ...g requirements must be met to ensure that the DS4300 units are adequately cooled v Air enters at the front of the rack and leaves at the back To prevent the air that is leaving the rack from entering...

Page 48: ...etween center lines of hot and cold aisle Perforated tiles or gratings 1220 mm cold aisle width T42 racks T42 racks T42 racks Figure 5 Example of Cold Aisle Hot Aisle Rack Configuration 20 IBM TotalSt...

Page 49: ...s medium flat blade and 2 Phillips v Antistatic protection such as a grounding wrist strap v SFPs v Fibre channel and Ethernet interface cables and cable straps v Rack mounting hardware comes with the...

Page 50: ...T Rail assembly Front Right Rail assembly Front Left Bezel Front Left Bezel Front Right Figure 6 Front rack mounting template 22 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation Us...

Page 51: ...Mounting Template REAR P N 06P4631 Printed in the U S A Rail assembly Rear Left Rail assembly Rear Right Figure 7 Rear rack mounting template Chapter 2 Installing and configuring the storage subsyste...

Page 52: ...when lifting You will need a flat blade and a Phillips screwdriver during the installation The following items come with your option If any items are missing or damaged contact your place of purchase...

Page 53: ...he front of the rail against the outside of the right rack mounting flange and loosely install two M6 screws 1 Extend the rear of the rail outside of the rear rack mounting flange then install and tig...

Page 54: ...s from the DS4300 storage subsystem See the storage subsystem documentation for handling guidelines before removing any ESD sensitive devices 5 To remove a hot swap fan slide the latch on the fan to u...

Page 55: ...upwards then carefully pull the drive from the storage subsystem Attention Place the removed drives in a horizontal position with the printed circuit boards facing down Do not stack the drives on top...

Page 56: ...nd tighten the 6 32 in screws 3 9 Reverse step 1 through step 4 to reinstall the components that you removed To cable the DS4300 to the host and the storage expansion enclosure see Chapter 3 Cabling t...

Page 57: ...torage subsystem on page 82 v Connecting secondary interface cables on page 84 v Power cabling on page 85 v Installing the storage management software on page 86 After you attach the storage subsystem...

Page 58: ...ected to other DS4000 EXP storage expansion enclosures through the storage expansion enclosure loop ports The Server ID setting is only valid for the drive loop The amber Conflict LED located on the r...

Page 59: ...wing Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Types of interface ports The following sections briefly di...

Page 60: ...troller model does not have any expansion ports Ethernet ports There are two Ethernet interface ports one for each controller Controller A and Controller B Use the Ethernet ports to directly manage al...

Page 61: ...ibre Channel transmission to and from RAID controllers The DS4300 storage subsystem supports two types of SFP modules one with a plastic pull tab latch and one with a metal or plastic wire latch After...

Page 62: ...xposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in ha...

Page 63: ...unplug the LC LC fibre channel cable before you remove the SFP module 1 Remove the LC LC Fibre Channel cable from the SFP module For more information see Handling fiber optic cables on page 33 2 Unlo...

Page 64: ...nel cable is a fiber optic cable that you use to connect DS4700 fibre channel ports into one of the following devices v An SFP module installed in a fibre channel switch port v An SFP module of the ho...

Page 65: ...specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare...

Page 66: ...protective caps for future use 6 Connect this end of the LC LC cable to one of the following devices v An SFP module that is installed in a separate IBM DS4000 EXP storage expansion enclosure v An SFP...

Page 67: ...as shown in Figure 27 Lever Latches 2 While pressing down the cable lever carefully pull on the connector to remove the cable from the SFP module as shown in Figure 28 3 Replace the protective caps on...

Page 68: ...covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device v Use of controls or adjustments or performance of procedures other...

Page 69: ...apter to a Gigabit Interface Converter GBIC that is installed in the 1 Gbps fibre channel switch or fibre channel host bus adapter For more information about connecting to these devices see the docume...

Page 70: ...ector and not the cable when removing the LC LC cable from the LC SC cable adapter as shown in Figure 33 f10ug015 3 Replace the protective caps on the cable ends Installing fiber optic cables To conne...

Page 71: ...ions consist of two host fibre channel loops and up to one drive fibre channel loop depending on the storage subsystem model These fibre channel connections are made through three SFP ports which are...

Page 72: ...op cabling overview The DS4300 with dual controllers storage subsystem supports one redundant drive loop A redundant drive loop consists of one or more storage expansion enclosures connected to a cont...

Page 73: ...tion data After you install the DS4300 dual controller storage subsystem Model 60U 60X you can connect DS4000 EXP storage expansion enclosures Note You cannot connect storage expansion enclosures to t...

Page 74: ...e expansion enclosure that you want to install currently contains logical drives or configured hot spares and you want them to be part of the DS4300 storage subsystem refer to the IBM System Storage D...

Page 75: ...drive loop or not when the three expansion attachment entitlement was purchased Otherwise the maximum number of storage expansion enclosures in the drive loop is equaled to the number indicated in the...

Page 76: ...of enclosures in a DS4300 drive loop when intermixing with EXP700 and EXP100 7 7 7 Not supported1 Maximum number of enclosures in a DS4300 drive loop when intermixing with EXP700 and EXP710 7 7 7 Not...

Page 77: ...an existing storage expansion enclosure within a DS4300 redundant drive loop can support the addition of new storage expansion enclosures of another model type Table 11 on page 50 lists possible 14 d...

Page 78: ...nded that you use the latest general released firmware version 6 19 xx xx if you do not have the EXP700 storage expansion enclosures in the DS4300 drive loop 5 The EXP810 requires DS4300 controller fi...

Page 79: ...m on page 60 General rules and recommendations for cabling storage expansion enclosures Refer to these general rules and recommendations when you complete the steps described in Steps for connecting s...

Page 80: ...ct because the x1 digits are the same in all enclosure IDs either 1 or 2 Important Changing enclosure IDs on 14 drive enclosures with the mechanical enclosure ID switch requires the power cycle of the...

Page 81: ...cabling as shown in Figure 42 on page 59 Refer to Figure 45 on page 62 for the port labeling v The DS4300 expansion or drive port must always be connected to the EXP810 port 1B regardless of whether...

Page 82: ...ft ESM Out Out In EXP710 Third storage expansion enclosure EXP710 Loop B EXP810 ESM B ESM A Port 1B Port 1A Port 1A Port 1B Sixth storage expansion enclosure EXP810 EXP810 ESM B ESM A Port 1B Port 1A...

Page 83: ...Port 1A Port 1B Fourth storage expansion enclosure EXP810 In In Loop A ds4300_mix4 In In Right ESM Left ESM Out Out EXP710 Seventh storage expansion enclosure EXP710 Right ESM Left ESM Out Out EXP710...

Page 84: ...Out EXP100 Fifth storage expansion enclosure EXP100 In In Right ESM Left ESM Out Out EXP710 Fourth storage expansion enclosure EXP710 Right ESM Left ESM Out Out EXP710 Third storage expansion enclosu...

Page 85: ...6 In Right ESM Left ESM Out Out EXP100 Second storage expansion enclosure EXP100 In In Right ESM Left ESM Out Out EXP710 Fifth storage expansion enclosure EXP710 Right ESM Left ESM Out Out EXP710 Four...

Page 86: ...8111 Right ESM Left ESM Out Out In Right ESM Left ESM Out Out In In In EXP500 100 7x0 EXP500 100 7x0 Other storage expansion enclosures Figure 41 Cabling to 14 drive storage expansion enclosure ESM po...

Page 87: ...e EXP810 EXP810 ESM B ESM A Port 1B Port 1A Port 1A Port 1B Last storage expansion enclosure EXP810 ds4300_8109 Other storage expansion enclosures Figure 42 Correct cabling for EXP810 IB ports to the...

Page 88: ...osure Installation and Migration Guide 1 Follow the instructions in the Installation User s and Maintenance Guide for your DS4000 storage expansion enclosure to set up and mount the storage expansion...

Page 89: ...nsion enclosures after you power on the configuration Always connect power to the storage expansion enclosures first and then connect power to the DS4300 After you have powered on the configuration us...

Page 90: ...t Out In In EXP100 7x0 First storage expansion enclosure Third storage expansion enclosure Right ESM Left ESM Out Out In d4300_42c Right ESM Left ESM Out Out In Second storage expansion enclosure Righ...

Page 91: ...Starting with the second storage expansion enclosure connect each additional storage expansion enclosure into drive loops A and B in the same manner Leave the In port of the right ESM on the last stor...

Page 92: ...expansion port located in the DS4300 controller A module CRU DS4300 Storage Subsystem Leave the Out port on the left ESM board on the first storage expansion enclosure and the In lower connector on dr...

Page 93: ...loop connect the Out port on the right ESM board to the expansion port located in the DS4300 controller B module CRU Leave the In port on the right ESM board on the last storage expansion enclosure un...

Page 94: ...ded performance or loss of communications with devices Do not overtighten the cable straps or bend the cables to a diameter of less than 76 mm 3 in or a radius less than 38 mm 1 5 in Connecting EXP810...

Page 95: ...age expansion enclosure EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM B ESM A Port 1B Port 1B Port 1A Port 1B Port 1A Port 1A Port 1B Port 1A Port 1B Port 1B ds4500_8101 Loop A F...

Page 96: ...he last fourth storage expansion enclosure in the loop and port 1A on the ESM A of the first storage expansion enclosure unoccupied EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM...

Page 97: ...closure in loop A connect port 1B on the ESM A board to the expansion port located in controller A module CRU on the DS4300 Storage Subsystem Leave port 1A on the ESM A board on the first EXP810 stora...

Page 98: ...osure unoccupied EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM B ESM A EXP810 ESM B ESM A Port 1B Port 1B Port 1A Port 1B Port 1A Port 1A Port 1B Port 1A Port 1B Port 1B ds4300_8106 Loop B Loop A F...

Page 99: ...ched ESMs type these two enclosure models must be grouped together if they are contained within a drive loop If a storage expansion type with non switched ESMs such as EXP100 is cabled between the EXP...

Page 100: ...56 on page 73 shows an example of the recommended cabling scheme of mixed enclosure types behind a DS4300 Storage Subsystem using EXP100s EXP710s and EXP810s storage expansion enclosures This figure...

Page 101: ...Out EXP100 In Loop A ds4300_mix2 Right ESM Left ESM Out Out In EXP710 Second storage expansion enclosure EXP710 Right ESM Left ESM Out Out In EXP710 EXP810 ESM B ESM A Port 1B Port 1A Port 1A Port 1B...

Page 102: ...rth enclosure to port 1B on the ESM B in the fifth enclosure e Connect port 1A on the ESM B in the fifth enclosure to the Out port on the right ESM in the sixth enclosure f Connect the In port on the...

Page 103: ...torage management software at this time if it is not already installed Install the storage subsystem completely before you install the software because you cannot test the software installation until...

Page 104: ...itch Note Node level redundancy with cluster software Host system with two host adapters Host system with two host adapters DS4300 DS4300 Figure 57 Redundant host and drive Fibre Channel loop configur...

Page 105: ...Example of a single SAN fabric zone configuration Model 60U 60X Host system with two host adapters Host system with two host adapters DS4300 DS4000 EXP700 Storage expansion enclosure Switch Switch DS4...

Page 106: ...e configuration with one adapter on each server Figure 64 on page 80 v Dual server dual SAN fabric zone configuration with two adapters per server Figure 65 on page 80 Host system with two host adapte...

Page 107: ...e of a single server configuration with two adapters Model 6LU 6LX f64iug03 Host Server Host Server DS4300 Single Controller Figure 63 Example of a dual server configuration with one adapter on each s...

Page 108: ...e 81 f64iug04 Host Server FC Switch Host Server DS4300 Single Controller Figure 64 Example of a dual server single SAN fabric zone configuration with one adapter on each server Model 6LU 6LX f64iug05...

Page 109: ...see Host fibre channel connections on page 74 Steps for connecting hosts to a DS4300 single controller storage subsystem Model 6LU 6LX To connect a host adapter to a DS4300 single controller storage...

Page 110: ...n to the storage subsystem to set the correct host type first Then the server will be able to recognize the storage subsystem correctly for in band management Host agent management method This method...

Page 111: ...r Controller Controller Fibre Channel I O path Management station one or more Note The client software is installed on one or more management systems or on the host computer Figure 68 Host agent manag...

Page 112: ...or more management systems or on the host computer Storage subsystems Connecting secondary interface cables Use the Ethernet interface ports on the back of the storage subsystem to connect the contro...

Page 113: ...tion for the location of the component parts Complete the following steps to attach the power cords 1 Wrap the strain relief clamp around the power cord approximately 20 cm 8 in from the power supply...

Page 114: ...page 92 for the initial startup of the storage subsystem Installing the storage management software Install the storage management software by using the procedures in the IBM DS4000 Storage Manager In...

Page 115: ...oller as described in the next section Complete the following steps to set up the DHCP BOOTP server and network 1 Get the MAC address from each controller blade 2 Complete whichever of the following s...

Page 116: ...ration window click on the Controller A and Controller B tabs and type the new TCP IP addresses in their appropriate fields Click OK 7 Close the Subsystem Management window wait at least five minutes...

Page 117: ...rage subsystem logical drives and arrays do not come online The storage subsystem logical drives and arrays seem to be degraded v Using the DS4000 Storage Manager client save the DS4000 subsystem conf...

Page 118: ...S4000 Profile to verify that the following firmware levels are at the latest versions supported for your DS4000 storage subsystem v Controller firmware v ESM firmware v Drive firmware If you discover...

Page 119: ...rage configuration failure Do not save the profile only to a LUN in the DS4000 Storage Subsystem v Develop a change management plan The plan should include schedules for updating subsystem firmware an...

Page 120: ...r for the initial startup of the storage subsystem 1 Verify the following a All communication and power cables are plugged into the back of the storage subsystem and a properly grounded ac electrical...

Page 121: ...ront of the storage subsystem For more information see Checking the LEDs on page 97 Turning off the storage subsystem Attention Except in an emergency never turn off the power if any storage subsystem...

Page 122: ...m you must turn off both power supply switches and disconnect both power cords Use the procedure in step 4 for the proper shutdown sequence 4 Turn off the power to each device based on the following s...

Page 123: ...practices guidelines and the power restoration sequence in Turning on the storage subsystem on page 92 Performing an emergency shutdown Attention Emergency situations might include fire flood extreme...

Page 124: ...to the devices in your system and to check the status of the storage subsystem Monitoring status through software Use the storage management software to monitor the status of the storage subsystem Run...

Page 125: ...eb site to get the latest updates http www 1 ibm com servers storage support disk Apply the necessary updates before configuring the DS4300 arrays and logical drives Subscribe to My Support for automa...

Page 126: ...The drive is not properly seated in the storage subsystem Drive fault Amber v Off Normal operation v Flashing The storage management software is locating a drive logical drive or storage subsystem v O...

Page 127: ...ystem components failure such as logical drive not on preferred path or drive has errors exceeded Predictive Failure limits Always use the storage management software to identify the failure Table 14...

Page 128: ...ached expansion unit is not turned on An SFP failed a fibre channel cable failed or an SFP failed on the attached expansion unit Note There is no Expansion port bypass LED on the DS4300 model 6LU and...

Page 129: ...entify the failure Cache memory and RAID controller battery Each RAID controller contains memory for caching read and write data It also contains a rechargeable battery that maintains data in the cach...

Page 130: ...d battery This battery provides cache backup for up to three days in the event of a power loss The service life of the battery is three years after which time the battery must be replaced See the stor...

Page 131: ...s If necessary the battery begins recharging at that time If the battery fails the self test the Battery LED turns off indicating a battery fault Data caching starts after the battery completes the st...

Page 132: ...104 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 133: ...rt of the storage subsystem for at least two seconds This drains static electricity from the package and from your body v Remove the device from its package and install it directly into your storage s...

Page 134: ...to return the system to an optimal state before you attempt the upgrade v After the new controllers complete the boot process the WWNN of the DS4300 controllers will change If you have any application...

Page 135: ...Slide the RAID controller all the way into the empty slot b Close both levers until the latch locks into place 12 Remove the SFPs from host ports of the DS4300 single controller CRU and insert them in...

Page 136: ...rcuits as the DS4300 storage subsystem See Figure 72 on page 86 for an example of redundant power cabling 22 Wait a few minutes for the new controllers to complete the boot process 23 If applicable up...

Page 137: ...er on as a hot swap It is also possible to perform this procedure as a cold swap Note A controller hot swap replacement is when the controllers are replaced one at a time while the storage subsystem i...

Page 138: ...on profile before upgrading Each RAID controller fits into the back of the storage subsystem and has the following components v Battery v Cache memory v Two host ports and one expansion port v One Eth...

Page 139: ...er the cache setting modification complete click OK to close the progress window and return to the Subsystem Management window Refer to the Storage Manager client online Help panels for more details o...

Page 140: ...n plastic tabs unlock the SFP module latch by pulling the plastic tab outward 10 as shown in Figure 80 v For SFP modules that contain wire tabs unlock the SFP module latch by pulling the wire latch ou...

Page 141: ...ontroller Pull both levers at the same time out of the locked position b Grasp the pull rings see Figure 82 then pull on the levers and remove the RAID controller 9 Unpack the new RAID controller with...

Page 142: ...LED and amber Fault LED on the new RAID controller Note If the Expansion Loop LED is off the RAID controller might not be inserted correctly Remove the RAID controller and reinsert it 15 Bring the co...

Page 143: ...your operating system or the following Web site www 1 ibm com servers storage support disk v Schedule downtime for the upgrade v The upgrade should be performed when the system is in an optimal state...

Page 144: ...Profile window 3 Complete any necessary server preparation tasks because the disks will not be available during the upgrade process For example stop all programs services or processes in the host ser...

Page 145: ...es do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 38 mm 1 5 in 9 From both RAID controllers to be u...

Page 146: ...ule into a static protective package f Replace the protective cap on the port 11 Remove each RAID controller to be upgraded as follows a Push down on the latch centered above the RAID controller Pull...

Page 147: ...ontroller into the DS4000 storage subsystem 14 Install each of the new RAID controllers as follows a Slide the RAID controller all the way into the empty slot b Close both levers until the latch locks...

Page 148: ...ium features key files of the controllers that you replaced Working with hot swap drives This section explains how you can increase the storage server capacity by adding more drives or replacing exist...

Page 149: ...73 on page 98 and Table 13 on page 98 Fibre channel loop IDs When you install a drive CRU in the storage subsystem the drive CRU connects into a printed circuit board called the midplane The midplane...

Page 150: ...touches the storage server bezel d Push the tray handle 2 down into the closed latched position 5 Check the drive LEDs a When a drive is ready for use the green Activity LED is either continuously on...

Page 151: ...ight not allow mixing different drive capacities or types within an array 2 Check the Storage Manager client online help for recovery procedures for a drive that has failed Follow the steps in the sof...

Page 152: ...is part of a defined RAID array the array reconstruction without hot spare or copy back with hot spare operation automatically starts Upgrading drives You can upgrade drives in the following two ways...

Page 153: ...r data if you use this method This safeguards your data if the restoration and reconfiguration process fails or the new drive malfunctions The method you use depends on the following considerations v...

Page 154: ...ating system software to disconnect the storage subsystem logical drives from the host before you power off the storage subsystem Attention To turn off all power to the storage subsystem you must turn...

Page 155: ...lled correctly Remove the drive CRU wait 70 seconds and then reinstall it v If the Drive fault LED stays on or the Drive activity LED stays off the new drive might be faulty See the Storage Manager cl...

Page 156: ...an active drive accidentally wait at least 70 seconds and then reinstall it Because you failed two drives in a RAID array the array might be marked failed by the controller This array will not be avai...

Page 157: ...s Working with hot swap cooling fans The storage subsystem cooling system consists of two fan CRUs each containing two fans The fan CRUs circulate air inside the unit by pulling in air through the ven...

Page 158: ...e new fan unit by completing the following steps a Place the fan CRU in front of the fan slot b Hold the latch open and slide the fan all the way into the slot If the fan does not go into the bay rota...

Page 159: ...ower after an over temperature shutdown on page 96 The power supplies are customer replaceable units CRUs and do not require preventive maintenance v Always keep the power supplies in their proper pla...

Page 160: ...parts inside these components If you suspect a problem with one of these parts contact a service technician To remove a hot swap power supply perform the following steps 1 Turn off the ac power switc...

Page 161: ...age current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts cont...

Page 162: ...For more information about the LEDs see Checking the LEDs on page 97 Working with hot swap RAID controllers dual controller models only Each RAID controller fits into the back of the storage subsystem...

Page 163: ...ely on the previous WWNNs such as FC switch zoning definitions you must update the applications with the new WWNNs For information about the RAID controller cache memory and rechargeable battery see C...

Page 164: ...th fiber optic cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 38 mm 1 5 in 3 From the RAID c...

Page 165: ...inihub port d Replace the protective cap on the SFP module e Place the SFP module into a static protective package f Replace the protective cap on the port 5 Remove the failed RAID controller the Faul...

Page 166: ...your replacement controller read the detailed instructions in this procedure 7 Slide the RAID controller bottom panel away from the front side of the RAID controller away from the SFP slots and black...

Page 167: ...y from the SFP slots and black center latch to unlatch it from the side panels 14 Carefully flip over the RAID controller bottom panel 15 Remove the screw that holds the battery access panel Carefully...

Page 168: ...eir original locations according to the instructions in Chapter 3 Cabling the storage subsystem on page 29 24 Wait approximately one minute and then check the green Host Loop LED green Expansion Loop...

Page 169: ...removing it from the DS4300 server or turning off caching in the DS4300 server using the Storage Manager client Follow the steps given in the software procedure before you continue with this procedur...

Page 170: ...he SFP slots and black center latch to unlatch it from the side panels 11 Carefully flip over the RAID controller bottom panel Disconnect the battery harness on the battery from the two pin connector...

Page 171: ...ry harness to the two pin connector on the controller board Note The connector is keyed so that there is only one way to attach the hardness to the connector Do not force fit 18 Flip the RAID controll...

Page 172: ...o become fully charged The Storage Manager client will show the battery as failed until it is fully charged Controller caching is automatically disabled until the new battery becomes fully charged 25...

Page 173: ...bed in the IBM TotalStorage DS4000 Problem Determination Guide Troubleshooting This section contains information to help you solve some of the problems you might have with your storage subsystem Table...

Page 174: ...pass LED SFP port empty No corrective action is needed if this is a stand alone storage subsystem with no storage expansion enclosures attached and if the system is properly configured Otherwise check...

Page 175: ...e that the SFPs and FC cables are of IBM supported options v Make sure that the storage expansion enclosures are power on and are in optimal state v Make sure that the storage enclosure speed switch i...

Page 176: ...gged in and the power switches are on If applicable check that the main circuit breakers for the rack or the AC electrical outlets are turned on AC power failure Check the main circuit breaker and ac...

Page 177: ...ry Cache active The cache is disabled Use the storage management software to enable the logical drive read and write cache settings The cache memory has failed Replace the RAID controller after using...

Page 178: ...e manager software and the fiber channel path diagnostic procedure as documented in the IBM TotalStorage DS4000 Problem Determination Guide to troubleshoot the failing component Intermittent or sporad...

Page 179: ...roller firmware and storage expansion enclosure ESM firmware Update the firmware to the latest version if required Storage expansion enclosures are not powered on not supported or failed Ensure that t...

Page 180: ...ontroller blade 2 Wait 5 minutes 3 Delete the controller entry with the incorrect firmware version from the DS4000 Storage Manager Enterprise Management window 4 Add the controller back to the DS4000...

Page 181: ...dplane frame base model 24P8129 5 Midplane frame model 6LU 6LX single controller 25R0107 6 Bezel assembly DS4300 25R0199 6 Bezel assembly FAStT600 24P8058 7 DASD Bezel Filler assembly 19K1291 8 Switch...

Page 182: ...M TotalStorage SAN Integration Server only 17P7508 Wrap plug loopback adapter 17P6918 Figure 72 on page 86 lists required power cords for the DS4000 storage components discussed in this document by co...

Page 183: ...erial number is located on the front bottom right corner of the chassis and on the rear of the storage subsystem Installed device records Use the following table to keep a record of the options that a...

Page 184: ...156 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 185: ...er required host software components Table 18 defines the keyboard operations that enable you to navigate select or activate user interface components The following terms are used in the table v Navig...

Page 186: ...o select press Ctrl Spacebar to select the drive If you press Spacebar alone when multiple drives are selected then all selections are removed Use the Ctrl Spacebar combination to deselect a drive whe...

Page 187: ...ND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of e...

Page 188: ...nt of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard mem...

Page 189: ...n Chinese class A compliance statement Attention This is a class A statement In a domestic environment this product might cause radio interference in which case the user might be required to take adeq...

Page 190: ...trol Council for Interference VCCI statement Power cords For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the...

Page 191: ...Lebanon Luxembourg Macao S A R of China Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain S...

Page 192: ...164 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 193: ...ndard for IBM compatibles It extends the XT bus architecture to 16 bits and also allows for bus mastering although only the first 16 MB of main memory are available for direct access agent A server pr...

Page 194: ...placeable unit customer replaceable unit CRU An assembly or part that a customer can replace in its entirety when any of its components fail Contrast with field replaceable unit FRU cyclic redundancy...

Page 195: ...expansion port error correction coding ECC A method for encoding data so that transmission errors can be detected and corrected by examining the data on the receiving end Most ECCs are characterized b...

Page 196: ...aphor of a real world scene often of a desktop by combining high resolution graphics pointing devices menu bars and other menus overlapping windows icons and the object action relationship GUI See gra...

Page 197: ...local area network LBA See logical block address local area network LAN A computer network located on a user s premises within a limited geographic area logical block address LBA The address of a log...

Page 198: ...k Management Protocol SNMP a station that runs management application programs that monitor and control network elements NMI See non maskable interrupt NMS See network management station non maskable...

Page 199: ...sk RVSD A virtual shared disk on a server node configured to provide continuous access to data and file systems in a cluster redundant array of independent disks RAID A collection of disk drives array...

Page 200: ...o convert signals between optical fiber cables and switches An SFP is smaller than a gigabit interface converter GBIC See also gigabit interface converter SNMP See Simple Network Management Protocol a...

Page 201: ...t particular TL_port Transmission Control Protocol TCP A communication protocol used in the Internet and in any network that follows the Internet Engineering Task Force IETF standards for internetwork...

Page 202: ...disks RAID RAID level asynchronous write mode In remote mirroring an option that allows the primary controller to return a write I O request completion to the host server before data has been success...

Page 203: ...array See also disk array router disk array router dar A disk array router that represents an entire array including current and deferred paths to all logical unit numbers LUNs hdisks on AIX See also...

Page 204: ...n assembly that is replaced in its entirety when any one of its components fails In some cases a field replaceable unit might contain other field replaceable units Contrast with customer replaceable u...

Page 205: ...iconductor material The small size of these circuits allows high speed low power dissipation and reduced manufacturing cost compared with board level integration Also known as a chip integrated drive...

Page 206: ...base micro channel architecture MCA Hardware that is used for PS 2 Model 50 computers and above to provide better growth potential and performance characteristics when compared with the original pers...

Page 207: ...A standard specified by Adobe Systems Incorporated for the electronic distribution of documents PDF files are compact can be distributed globally by e mail the Web intranets or CD ROM and can be view...

Page 208: ...resources to workstation client units on a computer network server device events Events that occur on the server or a designated device that meet criteria that the user sets SFP See small form factor...

Page 209: ...rently from each disk then reassembled at the host subnet An interconnected but independent segment of a network that is identified by its Internet Protocol IP address sweep method A method of sending...

Page 210: ...user action events Actions that the user takes such as changes in the storage area network SAN changed settings and so on worldwide port name WWPN A unique identifier for a switch on local and global...

Page 211: ...ge expansion enclosures 66 connecting redundant drive loop 64 69 connecting two or more storage expansion enclosures in a mixed environment 71 cabling the storage subsystem connecting host to RAID con...

Page 212: ...emoving 43 working with 30 fibre channel connections 43 loop configurations 74 fibre channel cable adapter LC SC using the 39 filler panel on HDD 121 fire suppression xxiv FRU part numbers 135 G GBIC...

Page 213: ...bsystem 18 notes important 160 notices electronic emission 160 FCC Class A 160 safety information iii static sensitive precautions 105 used in this book xxii O over temperature condition shutdown 96 P...

Page 214: ...pply 133 power supply 130 replacing RAID controller 135 upgrading RAID controller 109 115 configuring 82 controller FRU part numbers 135 emergency shutdown 95 features 7 fibre channel connections 43 i...

Page 215: ...Proof of Entitlement This is your proof of entitlement to use this product subject to the applicable terms and conditions in the quantity stated Copyright IBM Corp 2005 2006 187...

Page 216: ...188 IBM TotalStorage DS4300 Fibre Channel Storage Subsystem Installation User s and Maintenance Guide...

Page 217: ...ts and prices please contact your IBM branch office your IBM business partner or your authorized remarketer When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your c...

Page 218: ...pment Department GZW 9000 South Rita Road Tucson Arizona U S A 85744 0001 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

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Page 220: ...Part Number 42D3300 Printed in USA GC26 7722 02 1P P N 42D3300...

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