Related
service
information
This
section
provides
information
about
the
following:
v
v
v
v
v
Service
web
site
When
the
latest
maintenance
diskette
and
the
system
program
service
diskette
become
available,
a
notice
will
be
posted
on
http://www.ibm.com/pc/partner/infotips
Restoring
the
preloaded
system
If
the
data
on
a
hard-disk
drive
is
damaged
or
accidentally
erased,
you
can
restore
the
software
that
was
shipped
with
the
computer.
This
software
includes
the
pre-installed
operating
system,
applications,
and
device
drivers.
To
restore
the
pre-installed
software,
you
can
use
either
the
Product
Recovery
program
or
a
recovery
CD.
Ordering
the
recovery
CD
When
the
hard-disk
drive
is
replaced
because
of
a
failure,
no
Product
Recovery
program
is
on
the
new
hard
disk.
In
this
case,
you
must
use
the
Product
Recovery
CD
for
the
computer.
Order
the
recovery
CD
and
the
hard-disk
drive
at
the
same
time
so
that
you
can
recover
the
new
hard-disk
drive
with
the
pre-installed
software
when
they
arrive.
For
information
on
which
CD
to
order,
see
The
Product
Recovery
program
is
in
the
service
partition,
a
section
of
the
hard-disk
drive
that
is
not
displayed
by
Windows
Explorer.
Attention:
All
of
the
files
on
the
primary
hard-disk
partition
(usually
drive
C)
will
be
lost
in
the
recovery
process.
Be
sure
to
back
up
copies
of
the
files
you
have
saved
on
your
drive
C
before
you
begin.
Creating
a
Recovery
Repair
diskette
If
the
operating
system
cannot
boot
normally,
or
if
you
cannot
get
access
to
the
Product
Recovery
program,
you
can
use
the
Recovery
Repair
diskette
to
boot
the
Related
service
information
General
descriptions
27