IBM ThinkPad 570E, User Manual

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You can purchase this service for a single incident or for multiple
incidents. For more information about purchasing the Enhanced PC
Support Line Ordering support line services.
900-number operating system and hardware support line
In the U.S., if you prefer to obtain technical support on a pay-as-you
go basis, you can use the 900-number support line. This line
provides support for IBM PC products whose warranty period has
expired.
To access this support, call 1-900-555-CLUB (2582). You will be
notified of the charge per minute.
Network and Server Support Line
The Network and Server Support Line includes all the features of the
Enhanced PC Support Line and is available for simple and complex
networks made up of IBM workstations and servers using major
network operating systems. This line also supports the many
popular non-IBM adapters and network interface cards.
This service includes technical support for the following:
Installing and configuring client workstations and servers
Identifying system problems and correcting problems on the
client or the server
Using IBM and non-IBM network operating systems
Interpreting documentation
You can purchase this service for a single incident or for multiple
incidents.
For more information about purchasing Network and Server Support
Line Ordering support line services.
Ordering support line services
The Enhanced PC Support Line, the 900-number support line, and
Network and Server Support Line services are available for products
on the Supported Products list.
Appendix D. Getting service
145