IBM ThinkPad 570E, User Manual

Page: 146 / 166

under Notebook & PDA Support at
http://www.pc.ibm.com/support
IBM may make improvements or changes to these Web sites at any
time without any notice.
Help by telephone
You can get support and information by telephone during the limited
warranty period at no additional charge, through the IBM PC Help
Center. Experienced technical-support representatives will be on
hand to assist you in answering any questions you might have, such
as:
How to set up your computer
How to install and set up your IBM options purchased directly
from IBM or through an IBM reseller
How to use the 30-day support for the preinstalled operating
system
How to get service
How to get overnight shipment of customer-replaceable parts
Please have the following information ready when you call:
Serial number of your computer and proof of purchase
Description of the problem
Exact wording of the error message
Hardware and software configuration information for your system
140
IBM ThinkPad 570 Online Book