Chapter 1. Introduction
This
Problem Determination and Service Guide
contains information to help you
solve problems that might occur in your IBM
®
System x
™
iDataPlex
™
dx340
system-board tray, System x iDataPlex 2U Flex Chassis, or System x iDataPlex 3U
Chassis. It describes the diagnostic tools that are available, error codes and
suggested actions, and instructions for replacing failing components.
Replaceable components are of three types:
v
Tier 1 customer replaceable unit (CRU):
Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for
the installation.
v
Tier 2 customer replaceable unit:
You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
v
Field replaceable unit (FRU):
FRUs must be installed only by trained service
technicians.
For information about the terms of the warranty and getting service and assistance,
see the
Warranty and Support Information
document on the IBM
Documentation
CD.
Related documentation
In addition to the printed
Important Notices
document and this document, the
following documentation for the dx340 system-board tray, 2U chassis, and 3U
chassis is provided in Portable Document Format (PDF) on the IBM
Documentation
CD:
v
User’s Guide
This document contains general information about how to use, upgrade, and
configure the dx340 system-board tray, the 2U chassis, the 3U chassis, the
System x iDataPlex I/O enclosure, and the System x iDataPlex Storage
enclosure.
v
Safety Information
This document contains translated caution and danger statements. Each caution
and danger statement that appears in the documentation has a number that you
can use to locate the corresponding statement in your language in the
Safety
Information
document.
v
Warranty and Support Information
This document contains information about the terms of the warranty and getting
service and assistance.
Depending on the hardware configuration, additional documentation might be
included on the IBM
Documentation
CD.
The iDataPlex documentation might be updated occasionally, or technical updates
might be available to provide additional information that is not included in the
documentation. These updates are available from the IBM Systems Information
Center. To check for updated iDataPlex information and technical updates, go to
http://publib.boulder.ibm.com/infocenter/idataplx/documentation/index.jsp.
© Copyright IBM Corp. 2011
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