
Resolution
If the cartridge is managed by a host application, export the cartridge via the
host application.
If the cartridge is managed by the library, perform the following:
v
Remove the suspect cartridge (To remove a cleaning cartridge using the
Operator Panel, select
Operations
→
Remove Cleaning Media
. To remove
a cleaning cartridge using the Web User Interface, select
Manage
Cartridges
→
Cleaning Cartridges
.).
v
Insert a new cartridge (To insert a cleaning cartridge using the Operator
Panel, select
Operations
→
Insert Cleaning Media
. To insert a cleaning
cartridge using the Web User Interface, select
Manage Cartridges
→
Cleaning Cartridges
.).
T048: Drive TapeAlert 23 - Invalid Cleaning Tape
Description
GUI Description: The tape drive requires cleaning, but a non cleaning tape
was loaded.
Explanation: System determines that the drive has issued a TapeAlert 23
indicating that the drive was expecting a cleaning tape but the loaded
cartridge is not a cleaning tape.
Detection Scenario
Tape drive issues a TapeAlert 23 which is recognized by the library during
the continuous four second polling cycle of drive status.
Root Causes
v
User or library attempts to mount a cleaning tape but the tape is not
actually a cleaning tape.
v
User mistakenly loads a data tape as a cleaning tape
v
Inventory or application issue results in data tape being loaded when
drive expects cleaning tape
Possible CRU Replacements
v
Tape Cartridge
Resolution
If the cartridge is managed by a host application, export the cartridge via the
host application.
If the cartridge is managed by the library, perform the following:
v
Remove the suspect cartridge (To remove a cleaning cartridge using the
Operator Panel, select
Operations
→
Remove Cleaning Media
. To remove
a cleaning cartridge using the Web User Interface, select
Manage
Cartridges
→
Cleaning Cartridges
.).
v
Insert a new cartridge (To insert a cleaning cartridge using the Operator
Panel, select
Operations
→
Insert Cleaning Media
. To insert a cleaning
cartridge using the Web User Interface, select
Manage Cartridges
→
Cleaning Cartridges
.).
T049: Drive TapeAlert 30 - Hardware A
Description
GUI Description: The tape drive detected an internal hardware problem.
Explanation: System determines that the drive has issued a TapeAlert 30
indicating a hardware error that requires a drive power cycle before the
drive might recover to a usable state.
Detection Scenario
Tape drive issues a TapeAlert 30 which is recognized by the library during
the continuous four second polling cycle of drive status.
Root Causes
Drive has determined that there is a problem per its internal algorithms.
Possible CRU Replacements
Drive Sled
Chapter 6. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
6-23
Summary of Contents for System Storage TS3310
Page 2: ......
Page 6: ...iv TS3310 Tape Library Maintenance Information...
Page 8: ...vi TS3310 Tape Library Maintenance Information...
Page 18: ...xvi TS3310 Tape Library Maintenance Information...
Page 20: ...xviii TS3310 Tape Library Maintenance Information...
Page 22: ...xx TS3310 Tape Library Maintenance Information...
Page 28: ...1 6 TS3310 Tape Library Maintenance Information...
Page 76: ...3 14 TS3310 Tape Library Maintenance Information...
Page 92: ...4 16 TS3310 Tape Library Maintenance Information...
Page 196: ...6 94 TS3310 Tape Library Maintenance Information...
Page 242: ...7 46 TS3310 Tape Library Maintenance Information...
Page 378: ...8 136 TS3310 Tape Library Maintenance Information...
Page 382: ...9 4 TS3310 Tape Library Maintenance Information...
Page 390: ...10 8 TS3310 Tape Library Maintenance Information...
Page 396: ...A 6 TS3310 Tape Library Maintenance Information...
Page 415: ...Library Electrical Block a66mi038 Appendix C Library Diagrams C 7...
Page 416: ...Library Control Blade a66mi042 C 8 TS3310 Tape Library Maintenance Information...
Page 417: ...Library Control Blade Functions a66mi039 Appendix C Library Diagrams C 9...
Page 418: ...Accessor Control Block a66mi040 C 10 TS3310 Tape Library Maintenance Information...
Page 421: ...a66mi036 Appendix C Library Diagrams C 13...
Page 423: ...Library Power System a66mi044 Appendix C Library Diagrams C 15...
Page 424: ...a66mi043 C 16 TS3310 Tape Library Maintenance Information...
Page 484: ...D 60 TS3310 Tape Library Maintenance Information...
Page 494: ...E 10 TS3310 Tape Library Maintenance Information...
Page 498: ...F 4 TS3310 Tape Library Maintenance Information...
Page 504: ...G 6 TS3310 Tape Library Maintenance Information...
Page 520: ...H 16 TS3310 Tape Library Maintenance Information...
Page 526: ...X 6 TS3310 Tape Library Maintenance Information...
Page 529: ......
Page 530: ...Part Number 46X4072 Printed in USA GA32 0478 08 1P P N 46X4072...