IBM System Storage TS2900, Setup, Operator, And Service Manual

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Chapter 4. Operations
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Downloading Drive Logs
Figure 4-53. Download Drive Logs screen
Use Service Library
→
Download Drive Logs to download a tape drive dump to file
for use by support personnel to help troubleshoot a problem. You can choose to create
normal dump data (currently stored in flash) or force dump data (currently stored in
memory and moved to flash).
To download a drive log:
1. Take the library offline.
2. For each type of dump (normal or forced), click the corresponding Browse
button to display a dialog to enter a file name and to select a location to save the
drive log.
3. Click Download to download the drive log and save to a file.
Downloading Library Logs
Figure 4-54. Download Library Logs screen
Use Service Library
→
Download Library Logs to download a tape library dump to
file for use by support personnel to help troubleshoot a problem.
To download a library log:
1. Take the library offline.
2. Click Browse to display a dialog to enter a file name and to select a location to
save the library log.
3. Click Download to download the library log and save to a file.
Resetting the Library/Drive
Figure 4-55. Reset Library/Drive screen
Use Service Library
→
Reset Library/Drive to reset the library or the tape drive.
Select the target device and click Reset . The library and tape drive status is displayed.
A dialog message is displayed when the unit has been reset. The reset operation is
only fully completed when the tape library is subsequently taken online.
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