Appendix
E.
Information
for
Trained
Service
Personnel
Attention
v
It
is
strongly
recommended
that
the
drive
and
stuck
tape
be
returned
to
IBM
for
removal
and
recovery.
v
These
procedures
must
be
performed
only
by
a
trained
IBM
service
provider.
SSRs
should
claim
their
time
against
service
code
33
ECA
013
when
performing
this
procedure.
v
Inform
the
customer
the
following
procedure
has
high
risk
of
damaging
the
drive
and
high
risk
of
not
being
able
to
recover
the
data.
Removing
a
Drive
from
an
Enclosure
Depending
on
the
type
of
enclosure,
removal
procedures
may
vary.
The
following
generic
procedure
can
be
used
if
the
enclosure
documentation
is
not
available
for
the
different
enclosure
types.
Removing
the
Internal
Drive
This
Procedure
is
to
be
performed
by
IBM
Service
Personnel
only.
Step
1.
Remove
the
Cover
1.
Unplug
all
cables
from
the
rear
panel
of
the
unit.
2.
Move
the
unit
to
a
clean
and
sturdy
work
surface.
3.
Turn
the
unit
on
its
side
with
the
bottom
of
the
unit
facing
you.
4.
Remove
the
4
screws
(
1
in
by
the
feet.
©
Copyright
IBM
Corp.
2007
E-1
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